© CEO mindPower ltd. 1 15 October 2009 Discover your Leadership mindPower TM & Be A Change Leader For Hospital Authority
© CEO mindPower ltd.1
15 October 2009
Discover your Leadership mindPowerTM
& Be A Change Leader
For Hospital Authority
© CEO mindPower ltd.2
- Joseph L.C. Cheng (Professor of International Business and Director of the Illinois Global Business Initiative)
- Anthony Cheung Bing-Leung (Executive Councilor & President of the Hong Kong Institute of Education)
Source : SCMP’s report on the Illinois-HKU Global Business Forum (Feb 25, 2009)
Why “Change Leadership” is required?
“Hong Kong will need to make
major changes to survive a new
world economic order”
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• INNOVATIVE
• Develop CO-OPERATIVE environment
• NEW THINKING about HK as a global city
• Develop PROACTIVE STRATEGIC MINDSET
• Instill strong VALUE-ADDED COMMITMENT
• Set VISIONARY and MOTIVATING GOALS
“Hong Kong will need to make major changes to
survive a new world economic order”
Source : SCMP’s report on the Illinois-HKU Global Business Forum (Feb 25, 2009)
Why “Change Leadership” is required?
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Corporate Direction
Vision / Value Proposition
Corporate Excellence
Business/ Revenue Model
Execution
The Inter-relationship between Leadership &
Corporate Direction
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“Many people want to change the
world, but only a few are willing
to change themselves.”
- Henry David Thoreau (Famous 19th Century American Author and Philosopher, his opinion of nonviolent resistance influenced the thoughts & actions of Mahatma Gandhi, Martin Luther King, Jr. and more)
Essence of Change Leadership
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Leaders’ Change Motives
Competencies/
Behaviours
Beliefs
Values
(Fears &
Desires)
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The Johari Window: A Graphic Model of personal Awareness
Known
by Others
Unknown
by Others
Known By
Self
Unknown
By Self
Hidden Self
Blind Spot
Unknown Self
Open Self
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Self – Discovery Psychometic System
Enneagram’s Core Essence
• Uncover individuals’ motives (fears & desires)
• Transform from unhealthy to a more healthy emotional level
• Identify 9 dominant behavioral motives/ personality types
Enneagram’s Origin
From ancient Middle East, dating back 2,500 years or more
George Gurdjieff, a Greek-Armenian scholar, brought the Enneagram symbol
to the modern world
Don Riso, Enneagram guru, wrote 5 books and sold over 1 million copies
internationally, and have been translated into 9 languages
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Who teaches &Uses Enneagram:
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98 1
2
3
45
6
7
The Peacemaker
The Achiever
The Challenger
The Enthusiast
The Loyalist
The Helper
The Reformer
The Investigator The Individualist
Body
Hearthead
Enneagram’s 9 Personality Types
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98 1
2
3
45
6
7
The Peacemaker
The Achiever
The Challenger
The Enthusiast
The Loyalist
The Helper
The Reformer
The Investigator
Do the wrong thing
Make unpopular
decision
No accomplishment
Insufficient knowledge
Insecurity &
not being supported
Be controlled by others
Have to follow others
idea, no fun
The IndividualistLose personal identity
Have conflicts with others
9 Fears of Leaders in Change Management
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Self-Centeredness Behavioral Freedom
More
Less
More
Less
Presence
Wisdom
Social Value/Self-Alignment
Recognition /Acceptance
Automated Response
Exaggeration
Survival
Preoccupation
Delusional
Levels
1
2
3
4
5
6
7
8
9
Emotional Health
Healthy
Average
Unhealthy
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mP UnityOpen minded with no pre-judgement
Mediate & synergize different points of view to obtain a win-win situation
mP IntegrityPrinciple oriented & ethical
Righteous; have the guts to adhere to what is right and initiate reform
mP EmpathyCaring & empathetic
Assist & support others to succeed
mP ExcellenceSelf-motivated and strive for excellence
Persistent; achieve goals at all cost
mP TouchSensitive; have a feel for everything & be connected
See the uncommon in common things & turn them into creative inspirations to touch others
mP ValorCourageous & risk taking
Highly adaptable & entrepreneurial
mP OptimismOptimistic, free-spirited & curious
Pioneering & creative; think out-of-the-box
mP AssessmentCautious & responsible
Meticulous in assessment & take calculated risks
mP TruthAnalytical & observantPenetrate deep to search for the truth
仁Ren
勇Yong
智Zhi
仁Ren
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Origin & Creation of Leadership mindPowerTM
Management Studies (e.g. Stephen Covey,
Edward de Bono)
CEO Experience/
other CEOs’
Validation
Personal
Development
Program
Eastern
Philosophy
• Workshops
• Executive Coaching
• Business Consultancy
• CEO ‘s verification
• Real Business Cases
• Blueprint
Discovered & developed by our founder Ms Annie Leung, Leadership mindPowerTM is an all-rounded leadership tool combining management philosophies & leadership competencies of the East & West with expanded definitions and application
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mP of Assessment
mP of Unity
mP of Integrity
mP of Empathy
mP of Excellence
mP of Touch
mP of Valor
mP of Optimism
mP of Truth
勇Yong
智Zhi
仁Ren
Balanced
Trio Execution
Self
Empowerment
&
People
management
Creative
thinking
&
Strategic
Planning
Balanced
Trio Execution
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mP Unity
儒家(孔子): 有容乃大道家(老子): 和光同塵
mP Integrity
儒家(孔子): 克己復禮
mP Empathy
儒家(孔子): 君子成人之美,惻隱之心道家(老子): 以他為主,我為賓
mP Excellence
儒家(孟子): 「天將降大任於斯人,必先苦其心志,勞其筋骨,餓其體膚,空乏其身,行拂亂其所為;所以動心忍性,曾益其所不能」
mP Touch
道家(莊子): 知魚之樂;莊周夢蝶 -- 移情同感
mP Valor
儒家(中庸):
勇者,果於德,不懼
mP Optimism
道家(老子):
無為,而無所不為
mP Assessment
儒家(孔子):吾日三省吾身,為人謀而不忠乎?
兵家:知彼知己,百戰不殆
mP Truth
儒家(朱熹): 格物致知道家(莊子): 每下愈況
智Zhi
仁Ren
勇Yong
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The most
influential & powerful
Change Leader in 2009
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9mP Unity
3 mP Excellence
8mP Valor
7mP Optimism
6mP Assessment
1 mP Integrity
5mP Truth 4 mP Touch
勇
仁智
Change Leader – Barack H. Obama
2 mP Empathy
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9mP of Unity
3 mP of Excellence
8mP of Valor
7mP of Optimism
6mP of Assessment
1 mP Integrity
5mP of Truth 4 mP of Touch
勇
仁智
2 mP of Empathy
The “Era of Responsibility”:
“I'm here on television saying I screwed up, and that's part of the era of responsibility.”
Change Leader – Barack H. Obama
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9mP of Unity
3 mP of Excellence
8mP of Valor
7mP of Optimism
6mP of Assessment
1
5mP of Truth 4 mP of Touch
勇
仁智
2 mP of Empathy
On AIG’s 165M bonuses for derivative traders:
"This isn't just a matter of dollars and cents. It's about our fundamental values."
mP Integrity
Change Leader – Barack H. Obama
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9mP of Unity
3 mP of Excellence
8mP of Valor
7mP of Optimism
6mP of Assessment
1
5mP of Truth 4 mP of Touch
勇
仁智
Mike KelleherDirector of the White House Office of Correspondence
Selects & reads 10 letters a day from the public for Obama.
2 mP Empathy
mP Integrity
Change Leader – Barack H. Obama
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3 mP of Excellence
8mP of Valor
7mP of Optimism
6mP of Assessment
1 mP Integrity
5mP of Truth 4 mP of Touch
勇
仁智
2 mP of Empathy
In G-20 economic summit
Agreement with world leaders that they take global action together.
9mP Unity
Change Leader – Barack H. Obama
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3 mP of Excellence
8mP of Valor
7mP of Optimism
6mP of Assessment
1 mP Integrity
5mP of Truth 4 mP of Touch
勇
仁智
2 mP of Empathy
9mP Unity
At the Summit of the Americas
Greeted and shook hands with Venezuela’s President Hugo Chavez
Change Leader – Barack H. Obama
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3 mP of Excellence
8mP of Valor
7mP of Optimism
6mP of Assessment
5mP of Truth 4 mP of Touch
勇
仁智
2 mP of Empathy
Nobel Peace Prize: The Norwegian Nobel Committee picked the 48-year-old president from 205 nominees for his "extraordinary efforts to strengthen international diplomacy and cooperation between peoples.”
Change Leader – Barack H. Obama
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9mP of Unity
3 mP of Excellence
8mP of Valor
6mP of Assessment
1 mP Integrity
勇
仁智
2 mP of Empathy7mP Optimism
Economy Stimulation:- Launch US$787billion ARRP to stimulate economy
Administration Reform:- Prohibit lobbyist from serving in agencies they have lobbied in the previous two years
Foreign Policies:- Improve international relationships- Take a different stance on climate change & Iraq issues Social Welfare Reform:- Promote new health plan- Sign Bill on children health care
Obama’s First 100 Days: (69% support rate)
Change Leader – Barack H. Obama
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9mP of Unity
3 mP of Excellence
8mP of Valor
7mP of Optimism
6mP of Assessment
1 mP Integrity
5mP of Truth
勇
仁智
2 mP of Empathy
“The Story of Struggle”About Ann Nixon Cooper, an 106 year old lady
“when someone like her couldn't vote for two reasons –because she was a woman and because of the colour of her skin.”
4 mP Touch
Change Leader – Barack H. Obama
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mP Assessment
9 L e a d e r s h i p m i n d P o w e r T M & T o o l smP Unity
mP Empathy
mP Excellence
mP Optimism
勇Yong
智Zhi
仁Ren
Possibility Thinking (+-x÷ Strategy; USP)
mP Integrity
mP Touch
Presence(One-Up Strategy)
mP Truth
1) Learned Optimism
2) P/ N Ratio3) Diamond
Approach
Value Alignment (Corporate/
Personal)
mP Valor
Resilience Enhancement
Transformation Support Circle
Empathetic Communication
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The route to achieving
mission impossible
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Believe that 30% is Achievable
What can I do that my competitors’ haven’t done?
How can we add value to satisfy teacher’s hidden
needs?
Lateral Creative Thinking: Draw on past success
and experience in FMCG and how to relate back to
this industry (Cross-Over)
Barbie/Customer Service Team HK 1st Education
Service Team
How to improve the Books’ Content.
Product & Editor Driven
How to lure market leader’s staff
Non-stop Brainstorming : how to attack competitors
Decrease Sales Target: 15%? 10%?
3% Mkt Share in GS
Target 30%
Traditional Problem Solving Approach
Use of Possibility
Thinking
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Utilizing Leadership mindPowers
1st Step :
- Strived to achieve the target that others thought was
impossible
#3 Excellence – Self-motivated and strive for excellencePersistent; achieve goals at all cost
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2nd Step :
- Immersed self into the frustrations of a teacher, their stress and
time limitations. GS is a part time subject with a lot of work and prep
work:
Creating the Lesson Plan!
Creating in-class activities!
Designing Quizzes and Tests!
Creating Group Work!
#4 Touch – Sensitive; have a feel for everything & be connectedSee the uncommon in common things & turn them into creative inspirations to touch others
Finding interesting Videos and Media Supplements!
Creating Assignments and Worksheets!
Planning and Taking Students out on Field Trips!
Utilizing Leadership mindPowers
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3rd Step :
- Utilized innovative thinking (cross-over) to come up
with a creative idea
- Drew on past successes and experience in FMCG,
created concept of 1st ever Education Services Team
#7 Optimism – Optimistic, free-spirited & curiousPioneering & creative; think out-of-the-box
Utilizing Leadership mindPowers
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4th Step :
– Disregard President and Publishing Director’s opposition,
continued seeking support from sales dept
– Held focus groups with teachers & incorporate their
recommendations and suggestions
#5 Truth – Analytical & observantPenetrate deep to search for the truth
Utilizing Leadership mindPowers
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5th Step :
– Took the results from the market research & balance
down side risk vs. upside gain
– Calculate ROI, manpower & investment to achieve
30%
#6 Trust – Cautious & responsibleMeticulous in assessment & take calculated risks
Utilizing Leadership mindPowers
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6th Step :
1)6 + 3 to convince 1
2)6 + 3 + 1 + 7 and promoted 2
3)Everyone Convinced => 8 <=
#9 Unity – Open minded with no pre-judgementMediate & synergize different points of view to obtain a win-win situation
Utilizing Leadership mindPowers
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7th Step :
– Promoted a # 2 (Publishing Coordinator) as the head
of the education services team
– Recruited ex-teachers for the team to establish close
rapport
#2 Empathy – Caring & empatheticAssist & support others to succeed
Utilizing Leadership mindPowers
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8th Step:
-Set full team structure, 6 star hotel type service standard
manual
#1 Integrity – Principle oriented & ethicalRighteous; have the guts to adhere to what is right and initiate reform
Utilizing Leadership mindPowers
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9th Step :
– Headed the execution of the project : failure is NOT
an option
– Fought vigorously with competitors
#8 Valor – Courageous & risk takingHighly adaptable & entrepreneurial
Utilizing Leadership mindPowers
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Result:
Pioneered Industry’s 1st Education Services Team
Attained market leadership & achieved sales tartget of 33%
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Change Leadership
• Understand your hidden strength & fear
• Turn this into change driving force & actively used your innate LmP
• Align and live out the HA’s values
© CEO mindPower ltd.41
People-centred
Care
以人為先
Committed
Staff
敬業樂業
HA
Values
Professional
Service專業為本
Hospital Authority - Shared Value
Teamwork
群策群力
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Hospital Authority Shared Value vs LmP
HA’s
Shared
Value
?
People-centred
Care
Professional
Service
?
Committed
Staff
?
Teamwork
?
People-
centred
Care