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24 Steps to A Successful Startup @Marius Ursache Disciplined Entrepreneurship
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Disciplined Entrepreneurship (An Introduction)

Jul 14, 2015

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Page 1: Disciplined Entrepreneurship (An Introduction)

24 Steps to A Successful Startup

@Marius Ursache

DisciplinedEntrepreneurship

Page 2: Disciplined Entrepreneurship (An Introduction)

About me2 Marius Ursache—Disciplined Entrepreneurship

Hola!

— MIT teaching fellow

— Founder & CEO of Eternime

— Awarded designer

— Former doctor

— Productivity porn addict

— Entrepreneur, ofc

Page 3: Disciplined Entrepreneurship (An Introduction)

Being anentrepreneuris the newcool thing.

3 Marius Ursache—Disciplined Entrepreneurship

As a result, a lot of books and gurus pop up…

Page 4: Disciplined Entrepreneurship (An Introduction)

But is theresufficientunderstandingof the topic?

4 Marius Ursache—Disciplined Entrepreneurship

Hmmmm...

Page 5: Disciplined Entrepreneurship (An Introduction)

Successful entrepreneurshiprequires people willing to work hard and work smart.

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Page 6: Disciplined Entrepreneurship (An Introduction)

We all know entrepreneurs who work hard.

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Oompa-Loompa-Oompa-Loompa-Oompa-Loompa-Oompa-Loompa!

Page 7: Disciplined Entrepreneurship (An Introduction)

What about entrepreneurs who work smart?

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Page 8: Disciplined Entrepreneurship (An Introduction)

Great tools & frameworks8 Marius Ursache—Disciplined Entrepreneurship

LeanStartup

BusinessModel

Canvas

Page 9: Disciplined Entrepreneurship (An Introduction)

Start with MVP9 Marius Ursache—Disciplined Entrepreneurship

Page 10: Disciplined Entrepreneurship (An Introduction)

DO NOTstart with MVP

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Page 11: Disciplined Entrepreneurship (An Introduction)

What about entrepreneurs who work smart?

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Page 12: Disciplined Entrepreneurship (An Introduction)

Smart entrepreneurs12 Marius Ursache—Disciplined Entrepreneurship

Spirit Skills+of a pirate of a Navy Seal

Page 13: Disciplined Entrepreneurship (An Introduction)

Smart=Discipline

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Page 14: Disciplined Entrepreneurship (An Introduction)

What isDisciplined Entrepreneurship?

Marius Ursache—Disciplined Entrepreneurship14

Page 15: Disciplined Entrepreneurship (An Introduction)

DisciplinedEntrepreneurship

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www.bit.ly/d-eship

Page 16: Disciplined Entrepreneurship (An Introduction)

— Managing Director,Martin Trust Center forMIT Entrepreneurship.

— Senior lecturer MIT Sloan.

— Serial entrepreneur.

Bill AuletMarius Ursache—Disciplined Entrepreneurship16

Page 17: Disciplined Entrepreneurship (An Introduction)

Who’s using it?17 Marius Ursache—Disciplined Entrepreneurship

and more…

Page 18: Disciplined Entrepreneurship (An Introduction)

A common language18 Marius Ursache—Disciplined Entrepreneurship

Highly iterativeFramework Toolbox

Page 19: Disciplined Entrepreneurship (An Introduction)

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Page 20: Disciplined Entrepreneurship (An Introduction)

1. Who is your customer?

2. What can you do for your customer?

3. How does the customer acquire your product?

4. How do you make money off your product?

5. How do you design & build your product?

6. How do you scale your business?

Six themesMarius Ursache—Disciplined Entrepreneurship20

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Six themes=24 steps21 Marius Ursache—Disciplined Entrepreneurship

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The 24 stepsMarius Ursache—Disciplined Entrepreneurship22

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What? Brainstorm & identify how your idea/technology can serve a variety of potential end users. Primary market research is then used to fill out a matrix.

Why? It is crucial to start process with customer and work everything back from there

Market segmentation

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Page 24: Disciplined Entrepreneurship (An Introduction)

What? Select one market segment from step #1 where you feel you have the highest odds of success and it has strategic value.

Why? As a startup you have limited resources and focus is essential.

Beachhead market

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Page 25: Disciplined Entrepreneurship (An Introduction)

What? Using primary market research techniques build out a description including demographic information & increasingly specific information about their needs & wants.

Why? There are 3 reasons:

1. keep the focus on the end user;

2. deepen your understanding of the primary customer;

3. calculate the TAM in the next step

End user profile

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Page 26: Disciplined Entrepreneurship (An Introduction)

What? Estimate of the dollars per year you will get in your beachhead market if you achieve 100% market share.

Why? To make sure your beachhead market is not too big or too small.

Total addressable market for beachhead market

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Page 27: Disciplined Entrepreneurship (An Introduction)

What? Identify one actual real end user in your beachhead market that best represents your end user profile.

Why? Creates great focus in your organization and serves as a touchstone for all decisions going forward.

Persona for beachhead market

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What? Understand & describe how your product will fit into the persona’s work flow.

Why? This will provide valuable information for future steps and also help the team understand potential barriers to adoption from a sales perspective.

Full life-cycleuse case

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Page 29: Disciplined Entrepreneurship (An Introduction)

What? Create a visual description of the product as well as making a simple draft brochure.

Why? You need to make sure your team all has a common agreement on what the product is.

High level productspecification

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Page 30: Disciplined Entrepreneurship (An Introduction)

What? Summarize in as concrete a way as possible the value your product will create for the target customer.

Why? Customers buy based on value; needs to be clear you can show it.

Quantified value proposition

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Page 31: Disciplined Entrepreneurship (An Introduction)

What? Create a list of the next 10 customers after the persona who closely fit the end user profile.

Why? Validates the persona and all the assumptions you’ve made so far.

Next 10 customers

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Page 32: Disciplined Entrepreneurship (An Introduction)

What? Determine the single thing that you will do better than anyone else that will be very difficult for others to copy.

Why? Having a clear definition of your core will allow you to focus your limited resources to build & reinforce it.

Product core

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Page 33: Disciplined Entrepreneurship (An Introduction)

What? Represent visually your position relative to the other alternatives in the persona’s top two priorities.

Why? Customers don’t care about your “core.” But they do care about benefits relating to their priorities.

Competitive position chart

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Page 34: Disciplined Entrepreneurship (An Introduction)

What? Determine all the people who are involved in making the decision to acquire your product – including influencers.

Why? This starts the process to determine the cost of customer acquisition.

Decision making unit

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Page 35: Disciplined Entrepreneurship (An Introduction)

What? Detail how the members of the DMU make a decision to buy your product.

Why? This will be a critical input to determine the length of the sales cycle & identify critical bottlenecks in the process.

Customer acquisition process map

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What? Calculate the annual revenues from the top follow-on markets after you are successful in your beachhead market.

Why? It shows the potential that can come from winning your beachhead and motivates you to do so quickly and effectively.

TAM for follow-on markets

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Page 37: Disciplined Entrepreneurship (An Introduction)

What? Review different ways to get paid for your product and choose one best aligned with all key stakeholders’ interest.

Why? Wise selection of a value extraction business model can dramatically reduce COCA, increase LTV and provide you with competitive advantage.

Designbusiness model

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Page 38: Disciplined Entrepreneurship (An Introduction)

What? Determine a framework to test pricing for your new product and make a decision on what the initial price will be.

Why? Small changes in pricing can have a huge impact on your profitability.

Pricing framework

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Page 39: Disciplined Entrepreneurship (An Introduction)

What? Estimate the Net Present Value of the total profits you will get from a new customer over the life time of that customer.

Why? To complete the unit economics, you now need to estimate & understand the drivers of the LTV and it should get to at least 3X the COCA.

Lifetime value of an acquired customer

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Page 40: Disciplined Entrepreneurship (An Introduction)

What? Visually map the short, medium and long-term ways you will create and fulfill demand for your product.

Why? This will be critical input to calculating the COCA over time.

Sales process map

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Page 41: Disciplined Entrepreneurship (An Introduction)

What? Estimate the total marketing & sales expense in a given period to get new customers & then divide this by the number of new customers.

Why? The unit economics are a simple but effective proxy for how sustainable & attractive your business will be as it scales.

Cost of customer acquisition

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Page 42: Disciplined Entrepreneurship (An Introduction)

What? Identify key assumptions to be tested before you begin to make heavy investments in product development.

Why? It will be faster & much less costly now to test the assumptions and allow you to preserve valuable resources & make adjustments as needed.

Identify key assumptions

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Page 43: Disciplined Entrepreneurship (An Introduction)

What? Test, through a series of small & inexpensive experiments, each of the individual assumptions you have identified in step #20.

Why? This scientific approach will allow you to understand which assumptions are valid & which ones are not, giving you time to adjust while the cost and time to do so is minimal.

Test key assumptions

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Page 44: Disciplined Entrepreneurship (An Introduction)

What? Define the minimum product that you can use to test whether your customer gets value from the product and whether you can get paid for it, and that starts an iterative feedback loop with the customer.

Why? You must reduce the variables in the equation to get the customer feedback loop started with the highest possibility of success with simultaneously the most efficient use of your scarce resources.

Minimum Viable Business Product

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Page 45: Disciplined Entrepreneurship (An Introduction)

What? Offer your MVBP to your target customer & obtain quantitative metrics regarding the adoption rate of the product, the value the target customer is getting from the product & proof that someone is paying for the product.

Why? Numbers don’t lie. Show concrete evidence & don’t rely simply on anecdotal evidence.

Show the dogs will eat the dog food

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Page 46: Disciplined Entrepreneurship (An Introduction)

What? Develop a longer-term plan to add functionality so you can address additional markets.

Why? It is important to think ahead & have a plan so people are ready to keep moving forward after the MVBP.

Product plan

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Complicated,isn’t it?

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Who said it was easy?

Planning to launch a startup

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Page 50: Disciplined Entrepreneurship (An Introduction)

Who said it was easy?

Planning to launch a startup

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Effort and resourcesneeded to launch

a successful startup

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It takes months,but saves years!

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“I'm as proud of the things we haven't done as the

things I have done.” Steve Jobs

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Disciplined Entrepreneurship applies to hybrid innovation, not only to software.

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Want more?Marius Ursache—Disciplined Entrepreneurship54

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The book55 Marius Ursache—Disciplined Entrepreneurship

www.bit.ly/d-eship

Page 56: Disciplined Entrepreneurship (An Introduction)

The online course56 Marius Ursache—Disciplined Entrepreneurship

www.bit.ly/e-101

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The toolbox57 Marius Ursache—Disciplined Entrepreneurship

www.detoolbox.com

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The workshops58 Marius Ursache—Disciplined Entrepreneurship

Santiago, ChileMarch-June 2015

workshops.detoolbox.com