Disciplined Agile Continuous Improvement: Speeding Up Organizational Learning Scott W. Ambler Senior Consulting Partner scott [at] scottambler.com @scottwambler
Disciplined Agile Continuous Improvement: Speeding Up Organizational Learning
Scott W. Ambler Senior Consulting Partner
scott [at] scottambler.com
@scottwambler
Agenda
• Our principles • Our scope • From adoption to continuous improvement • Team-based improvement • Organizational improvement • Parting thoughts
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The Seven Principles of Disciplined Agile
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DelightCustomers
Pragmatism
BeAwesome
ContextCounts
ChoiceisGood
OptimizeFlow
EnterpriseAwareness
From Transformation to Continuous Improvement
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Q1 Q2 Q3 Q4 Year 2 Year 3 Year 4 …
Transformation Continuous Improvement
This is a journey, not a destination
You may choose to start your process improvement efforts as a “transformation project”
To succeed in the long term you must adopt a continuous improvement mindset
Retrospectives
• Take time to reflect on what is working well and identify potential improvements or experiments to try
• Retrospectives can be performed individually, at the team level, or across teams
• Success factors: – Change up your approach to retrospectives to keep things fresh – Track/measure your progress in adopting potential improvements – Use the goal diagrams to provide options for potential improvements – Hold retrospectives when you need to, not just at the end of an
iteration/sprint – Bring in “outsiders” for a fresh perspective – Aim to get multiple viewpoints/opinions
• Suggested resource: RetrospectiveWiki.org
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Running “Improvement Experiments”
• Adopting an experimentation mindset is critical
• Potential improvements can be implemented as “experiments” or “minimal viable changes (MVCs)”
• The goal is to identify what works for you in the context that you face
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Measured Improvement
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• The Challenge: – It is fairly straightforward to identify potential improvements – You can only adopt so many changes at once – BUT, it isn’t so easy to continue with the hard work of adopting the
improvements over time
• The Solution: – Track how well you’ve adopted a given change – For example, a team can regularly rate itself for how well it has adopted
previously identified changes through voting/poker/survey strategies – Wait until your ratings have consistently levelled off before focusing on
new changes
Sharing Improvements With Others
• Open spaces • Hackathons • Lean coffee • Practitioner presentations (e.g. lunch and learns) • Discussion forums • Capture/document improvements • Write a blog/article • Word of mouth
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Maximize the ROI of “failures”
Increase the chance of radical improvement
Shorten cycle time from improvement idea to implementation
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Continuous Improvement Beyond the Team?
Criteria for Effective Agile Coaches
Years of experience, not days of training Proven coaching experience and skills
Robust agile skills and knowledge Experience in a similar context
Suggested Resources: • DisciplinedAgileConsortium.org/CDAC • DisciplinedAgileDelivery.com/gooddadcoach/ • DisciplinedAgileDelivery.com/qualified-agile-coaches/
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Governing Continuous Improvement
• Effective governance focuses on motivation and enablement – Motivation:
• Celebrate learnings, including “failed” experiments • Actively share improvements and strategies for improving
– Enablement: • Provide people with the time to reflect and experiment • Invest in CoEs, CoPs, and other sharing strategies
• Tracking improvements: – DANGER: You get what you measure – Measure desired business outcomes, not adoption of
techniques or conformance to standards
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Justifying Continuous Improvement
• At some point somebody is going to ask “what did we get for our investment?”
• Co-relate desired business outcomes to investment in: – Training – Coaching – Certification – Improvement activities
• You likely won’t have a baseline, so track trends over time
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Join the DA Community!
Anyone who attends a Disciplined Agile presentation or workshop is entitled to sign up at DisciplinedAgileConsortium.org to register for the designation “Disciplined Agilist”
Seriously though, the DA designation is an important first step towards earning an actual DA certification, such as: More importantly, it gives you access to our “members only” information and webinars at DisciplinedAgileConsortium.org
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Thank You! Scott [at] scottambler.com
@scottwambler
DisciplinedAgileConsortium.org DisciplinedAgileDelivery.com
ScottAmbler.com
Disciplined Agile Delivery
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Scott Ambler + Associates is the thought leader behind the Disciplined Agile Delivery (DAD) framework and its application. We are an IT
management consulting firm that advises organizations to be more effective applying disciplined agile and lean processes within the
context of your business.
Our website is ScottAmbler.com We can help
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