Disastrous Decision Making in IT They Didn’t See It Coming
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Disastrous Decision Making in IT
They Didn’t See It Coming
Lack of understanding about current
conditions
Steering Into Disaster
No idea of what the ship can handle
No idea of weather forecast
Insufficient forward planning
The signs of poor Captaincy
What demands are being made on my
service?
Where do IT Leaders Go Wrong?
What headroom do I have across my service
infrastructure?
What demands can I expect?
How should I best respond to difficult
situations?
Four unanswered questions in IT
Predictive Reliability
Business Service Headroom Management
Track Usage Patterns
Avoiding Disaster
Monitor Service Headroom
Forecast Change
Plan ahead
Applying intelligence and insight
Essential Techniques for Predictive Reliability
Monitor Service Demand
Monitoring Infrastructure Performance
Compute service headroom
Plan ahead for service upgrade
Plan ahead for surging demand
Plan ahead for infrastructure
upgrades
Governance in capacity provisioning
Continually align resources with
demand
Predictive Reliability
Getting It Right Feels Good
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