DisasterCom UK - Brochure

ComprehensiveBusiness Continuity Management

(BCM) Solutions

Understanding the continuity threats

We can conduct Risk Assessments to suit your exacting requirements. Technology (IT & Communications), Supply Chain, Information Security, Reputation, and Site Risk Assessments are examples of standard activities we deliver regularly.

We assess & present Risks identified using scoring models appropriate to each business sector to determine criteria such as Likelihood and Impact.

Working individually or with your people; we can identify Risk Mitigation options and present this information aligned with any Enterprise Risk Management processes & procedures in place already.

Risk Assessment

Understanding the continuity threats

We conduct Business Impact Analysis (BIA) activities with organisations to understand the criticality of key products and services & the resulting impact over time if they were suspended due to a major incident occurring.

We also identify suspension period tolerances as well as establish an organisations true recovery requirements & capabilities using resources including Technology, People, Premises, Information (Data), Suppliers and Partners.

Impact Analysis

Establishing business continuity procedures

ResponseContinuityResumption

We can create Emergency/Crisis Management Team invocation criteria & definitions to meet your requirements.

Or we can work with your existing incident management framework and suggest where invocation triggers could be positioned.

We can work with your teams to prepare them to be effective Responders. These activities take many forms such as classroom based Training events, Web conferencing Training events allowing everyone to dial-in remotely, as well as one to one Training & Coaching sessions.

We offer a comprehensive Business Continuity Plan development and writing service.

Plans are created to provide you with the appropriate levels of information to respond, achieve critical continuity, and finally resume all impacted business operations as a timely, coordinated series of sequential activities following a Major Incident or Threat materialising.

The Plan types we offer include….

Business Continuity Plans: Emergency/Crisis Management, Process, Departmental, Site, Regional, and Core functionality as examples

Disaster Recovery Plans (incorporating Information Security provisioning): Data Centre, Infrastructure, Infrastructure Services, Application, Service Continuity, and DR Hot-site as examples

Communications Plans (internal & external communications including Media PR management): Stakeholder managed engagement including Customers, Staff, Visitors, Suppliers, Investors, Regulators, and the Media as example plan audience inclusions

ResponseContinuityResumption

Business continuity plan writing

Crisis Communications & Media Management

Effective, timely, & appropriate Communications throughout the life cycle of a Major Incident needs to be planned for and implemented correctly to positively manage the reputation of an impacted organisation.

Combining our Crisis Communications & Media Management knowledge we can work with you to develop your internal & external/PR communications strategies, produce your Communications Plan, and Train your business Spokespersons to be successful when engaging with the Media

Testing & Exercising

We offer an extensive range of Test & Exercise types including…

Testing: Where specific elements of your Plans &/or Technical Systems are tested in isolation

Discussion based: Exploration activities designed to identify Plan development areas with Groups or Individuals

Table top: Scenario based ‘virtual’ events delivered to test Systems, rehearse People & validate Plans simultaneously

Live: Used to identify development areas in a live environment such as site evacuation improvements

We inject our industry sector knowledge, related issues & challenges and can also incorporate audio visual stimuli & 3rd party agencies (such as Media/ Emergency Services) to make the events as real as possible when appropriate.

IT & Communications failure, Information Security data breaches, Pandemic, Flooding, & Reputation scenarios are all examples we use when conducting Test & Exercise activities with organisations.

Because of our extensive industryrelationships; we are also able to offer the following additional services &solutions at very competitive prices:

Tel: 0844 870 9829Email: [email protected] visit: www.disastercomuk.co.uk

Please contact us with any enquiries or additional information you may need.