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Disabled ‘R’ All Bridging the gap between Accessibility and Usability Hugo Nicolau [email protected]
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Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Jul 04, 2015

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Page 1: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Disabled ‘R’ All

Bridging the gap between

Accessibility and Usability

Hugo Nicolau [email protected]

Page 2: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Mobile devices

Page 3: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Powerful tools

Page 4: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Always near us

Page 5: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

@ Home

Page 6: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

@ Work

Page 7: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Outdoors

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In car

Page 9: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

@ Coffee shop

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@ Subway

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@ Airplain

Page 12: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

And many many others …

Page 13: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Many contexts

CONTEXT

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Overload

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Leading to …

SIID

Page 16: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Motor capabilities

Page 17: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Loss of physical stability

Page 18: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Motor impaired

Page 19: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Similar problems?

Page 20: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Do they benefit from …

Similar solutions?

Page 21: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Goal

Page 22: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Solutions designed for motor-impaired users

can be applied on mobile devices by assessing

the users’ capabilities within real mobile

contexts and thus enhancing their performance

Hypothesis

Page 23: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Knowledge sharing and reuse

Page 24: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

“Reinventing the wheel”

Page 25: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

More and better research

Page 26: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Cost and availability

Page 27: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

New connotation

Page 28: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

RELATED WORK

Page 29: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Context

Sears, 2003

Page 30: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Understanding SIID

Page 31: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Brewster, 2002

+ 17% workload

-32% data entered

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Lin et al., 2007

Error rate 65% - 3%

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Schedlbauer et al., 2007

Page 34: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Schildbach et al., 2010

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Mizobuchi, 2005

Page 36: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Dealing with SIID (Mistry et al., 2009) (Harrison et al., 2010)

(Sawheny and Schmandt, 2000) (Wigdor and Balakrisham, 2003)

Page 37: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Karlson, 2007; Baudisch, 2009

(Karlson and Bederson, 2007)

ThumbSpace

(Baudisch and Chu, 2009)

Page 38: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Context-aware interfaces

(Kane et al., 2008)

Page 39: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Alternative techniques

(Yatani and Troung, 2009)

Page 40: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Gesture interfaces

(Guerreiro, 2009) (Goldberg, 1993)

(Yfantidis, 2006)

(Bach, 2008)

Page 41: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Discussion on SIID

Page 42: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Target selection

Page 43: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Text-entry

Page 44: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Increase size

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Evaluation

Page 46: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Still in its infancy

Page 47: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Understanding HIID

Page 48: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Dropping and long press D

rop

pin

g Lo

ng

pre

ss

> ffffffffffffff (Brown, 1992)

Page 49: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Bounce and additional press A

dd

itio

nal

B

ou

nce

(Vanderheiden, 1993; Edwards, 1995; Poulson et al. 1996)

Page 50: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Trewin, 1999

0 500 1000 1500 2000 2500 3000

Long

Additional

Missing

Dropping

Bounce

Remote

Transposed

Page 51: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Mouse manipulation

Near misses

Not-so-near misses

Slips

Accidental clicks

Middle button press

(Riviere and Thakor, 1996; Hwang et al. 2004; Keates et al., 2005)

Page 52: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Touch screens

(Guerreiro et al., 2010)

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Dealing with HIID

Page 54: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Edge-based interfaces

(Froehlich et al., 2007)

Barrier Pointing

EdgeWrite

(Wobbrock et al., 2003)

Page 55: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Pointing

(Trewin et al., 2006)

Steady Clicks SUPPLE

(Gajos et al., 2007)

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Filters

Suggestion and configuration systems

Word correction and prediction systems

Alternative techniques

Text-Entry solutions

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Filters

Windows

Sticky keys Slow keys Repeat keys Mouse keys

OverlapKeys

(Trewin, 2002)

Page 58: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Suggestion systems

(Trewin and Pain, 1997)

(Koester et al., 2007)

Page 59: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Word correction

True Keys

(Kane et al., 2008)

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Alternative techniques

Spread Keys

(Merlin and Raynal, 2010)

EdgeWrite

(Wobbrock et al., 2003)

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Discussion HIID

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Greater focus on problems

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Reuse “soft-solutions”

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Opportunities

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APPROACH

Page 66: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Similar approaches

Page 67: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Focus on disability

Page 68: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Rather than …

Ability

Page 69: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Touch screens

Page 70: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Preliminary studies

(Guerreiro et al., 2010)

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Tapping

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Crossing

Page 73: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Exiting

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Gesturing

Page 75: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Size

7 mm 12 mm 17 mm

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Screen areas

Page 77: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Tapping

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Size

12 mm 22%

Page 79: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Near support

Page 80: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Ability-design

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Workplan

Selection techniques for touch screens

Text-entry errors (HIID)

Text-entry errors (SIID)

How do users select targets?

Development

Similar problems?

Similar solutions? Evaluation

What solutions?

Page 82: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Tapping

Selection techniques for touch screens

Text-entry errors (HIID)

Text-entry errors (SIID)

How do users select targets?

Development

Similar problems?

What solutions?

Similar solutions? Evaluation

Page 83: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Similar problems?

Selection techniques for touch screens

Text-entry errors (HIID)

Text-entry errors (SIID)

How do users select targets?

Development

Similar problems?

Similar solutions? Evaluation

What solutions?

Page 84: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Text-entry

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Capture abilities

Page 86: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

HIID

Page 87: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

SIID

Page 88: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Intra analysis

Inter analysis

Comparison

Page 89: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

What solutions?

Selection techniques for touch screens

Text-entry errors (HIID)

Text-entry errors (SIID)

How do users select targets?

Development

Similar problems?

What solutions?

Similar solutions? Evaluation

Page 90: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Filters

Configuration and suggestion systems

Orthographic correctors

Alternative techniques

Three to five solutions

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Development

Page 92: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Similar solutions?

Selection techniques for touch screens

Text-entry errors (HIID)

Text-entry errors (SIID)

How do users select targets?

Development

Similar problems?

What solutions?

Similar solutions? Evaluation

Page 93: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Hypothesis validation

Solutions designed for motor-impaired users

can be applied on mobile devices by assessing

the users’ capabilities within real mobile

contexts and thus enhancing their performance

Page 94: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Most adequate solutions

Erro

r ra

te (

%)

100

0 Physical Impaired Situational Impaired

Traditional Alternative

2 x

2 x

Page 95: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

1. Analysis of selection techniques

2. Identify text-entry difficulties for motor impaired users

3. Performance analysis whilst mobile

4. Mobile prototypes for text-entry tasks

5. User study with accessibility solutions

6. Guidelines for technology transfer

Expected contributions

Page 96: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

1. Similar selection techniques

2. Relationship between physical and situational impairments

3. Solutions can be transferred between user groups

Expected Results

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Workplan

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2010:

Full paper – ASSETS’10

Short paper – Mobile HCI’10

2011:

Doctoral consortium – ASSETS ‘11

Journal paper

2012: Full paper – ASSETS’12

Full paper – Mobile HCI’12

2013: Full paper – ASSETS’13

Full paper – CHI’13

Expected publications

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THE END

Hugo Nicolau [email protected]

Page 100: Disabled ‘R’ All: Bridging the gap between Accessibility and Usability

Questions