Location and Hours Location 7385 Mission Gorge Road San Diego, CA 92120 Phone: 619-528-5280 Phone hours: Monday through Friday, 9 a.m. to 4 p.m. Lobby hours: Monday through Friday, 8:30 a.m. to 5 p.m. Fax: 1-855-414-2563 Email: [email protected] kp.org/requestrecords To use your kp.org account: Go to kp.org/requestrecords and follow the step-by-step instructions, email at sdroiu@ kp.org or call 619-528-5280. Please provide the following in the email: • Patient’s Name • Receipt Number • Medical Record Number • Patient’s Phone Number • Specific Condition • First day unable to work • Treating Physician’s Name If your disability has been extended let us know. You can let us know about your exten- sion using kp.org/request records, email or fax. Be sure the treating physician has com- pleted an updated Work Status Report in your medical record to cover the additional con- secutive time off. Disability Claims NA-1313 (08-18) ENGLISH SPANISH - NA-1314