Direction 2014/15
Apr 06, 2016
Published by Factory for Careers Jersey
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Transcript
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At Careers Jersey we have been working hard to publicise our diverse range of services and programmes which is why we’ve reviewed the layout of Direction and made sure the first section of the magazine really focuses on exactly what we do.
Over the next few pages you’ll find some useful information from our Advice and Guidance team on interview and CV tips and techniques. The Work Related Learning team are celebrating the 30 year anniversary of Trident work experience on the Island and our Education Liaison team have provided a useful education timeline so all those important dates are in one spot for students.
Once again this magazine contains a variety of local case studies which include some incredibly inspiring stories and some unusual career choices too. The theme of the publication this year is the ‘Future is Bright’ so all our case studies will be posing with sunglasses. Thanks go to all of those people for taking the time out of their busy days to tell us their stories.This inspiring magazine wouldn’t be possible without the creative input of Factory and our many advertisers who cover the cost of producing this guide for careers both on and off the Island. Our thanks to all involved.Whatever hat you dream of wearing, Careers Jersey is here to help.
Andy Gibbs
is published by Factory on behalf of Careers Jersey
Philip Le Feuvre HouseLa Motte Street
St HelierJE4 8PE
www.facebook.com/careersjersey
www.twitter.com/careers_jersey
6-10 Minden StreetSt HelierJE2 4WR
Sales [email protected]
Design DirectorRuss AtkinsonDD: 870268
PublisherBen DaviesDD: 870185
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Welcome 3Introduction 5Advice & Guidance 6Education Liaison 12Work Related Learning 18Other Schemes 20Trident Turns 30! 22
Map Out Your Career With ASL 28BPP Education 30BNP Paribas 32Deloitte 34Park: Meet The Team 36
Aerial Coach 38Ambulance Paramedic 39Anaesthetist 40Architect 42Artist - Cartoonist 43Artist - Ceramics 44Why Soft Skills Matter 45Associate - Accountancy 46Associate - Law 48Biomedical Scientist 50Clinical Practitioner 51Contracts Manager 52Countryside Ranger 53Creative Director 54Dental Nurse 55Designer 56
DJ 57Economist 58Entrepreneur 59Film Maker & Animator 60Forensic Psychologist 61Front Office Manager 62Golf Professional 64Human Resources Partner 65IT Apprentice 66Landscape & Land Management 68Lecturer - Health & Social Care 69 Lecturer - ICT 70Legal Adviser 72Make-up Artist 73Marine Officer 74Mechanic 75Meteorological Forecaster 76Nurse 78Personal Trainer 79Physiotherapist 80Postal Worker 81Public Relations Director 82Team Leader, Back To Work 83Voisins Retail Academy 84Senior Associate - Accountancy 86Senior Fund Administrator 88Telecommunications Apprentice 90Social Worker 92Trainee Administrator - Fiduciary 94Trainee Fund Administrator 96Veterinary Nurse 98
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Careers Jersey offer impartial advice and guidance free of charge to people of any age.
Their aim is to empower people to acquire the skills and knowledge needed, not only to gain employment in a very competitive market place but to enhance and develop a current career path. Careers Jersey consists of three teams:
Our mission statement: We encourage and empower individuals of all ages to achieve their full potential, to make well informed decisions about their future and to realise their aspirations.
Advice & Guidance team
The team of qualified advisers offer one-to-one careers advice appointments, which are free to all Island residents, regardless of age, qualification or career stage. Pre-booking your appointment is advised.
The Advice and Guidance team can also:
• help with career planning and research.• provide information on training and skills courses.• help with writing CVs, application forms and covering letters.• provide mock interviews.• enable you to make the best use of career related tools e.g. psychometric testing.
For further information on the Advice and Guidance team go to page 6
Education Liaison team
The Education Liaison team’s main objective is to develop effective links between schools, colleges, universities, other education training providers and industry. Being part of the independent advice and guidance service, their team can provide information to students, parents and teachers on careers within a variety of industry sectors.
The Education Liaison team are responsible for: • delivering sessions in schools on a variety of topics such as Higher Education, post 16 options and researching universities• meet regularly with careers teachers from each of the Island’s secondary schools• profile appropriate opportunities to graduates through email and social media e.g. vacancies, bursaries, internships and open days.
For further information about the Education Liaison team go to page 12
Work Related LearningIn order to ensure that young people are able to make informed choices about their study options leading to future employment, gain essential employability skills and give them a taste of the work place whilst still in education the Work Related Learning team within Careers Jersey organise a diverse range of activities. These include two or three weeks of work experience at 15 years of age, participation in the Young Enterprise Company programme and work shadowing schemes in their 6th Form years (Institute of Directors, marketing and construction) and summer internships for undergraduates.
The Work Related Team also coordinate the Trident work experience scheme, which celebrated 30 years in 2014. Trident is a work experience scheme that all Jersey secondary schools participate in. Most of the Island schools go out in year 10, with Victoria College going out at the beginning of year 11. The duration of the placements is either two or three weeks (full-time) depending on the school.
For further information about the Work Related team go to page 18
Contact us:01534 449440www.gov.je/careersfacebook.com/careersjerseytwitter.com/careers_jersey
Save the date:Jersey Skills Show - 16 and 17 January 2015 - Fort RegentThe Higher Education Fair - 12 March 2015 - Hautlieu School
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Our team of expert career advisers offer free and impartial one-to-one advice and guidance appointments, which are available to all Island residents, regardless of age, qualification or career stage.
I don’t know what career direction to take, should I make an appointment?Our advisers can offer a guidance appointment to explore ideas and options. We also have career matching programmes including Adult Directions and Morrisby Psychometric Testing. Please see our website for more information www.gov.je/careers.
What career opportunities are there in Jersey?Our advisers meet with a range of employers on a weekly basis to find out about different industries, entry routes, and recruitment processes.
Can you advise me on getting into my chosen career?Yes, we liaise with both employers and training providers so can advise on the local labour market and required qualifications, experience and skills.
Can a Careers Adviser find me a job?Our role is advice and guidance; we do not place people into work but can advise on job seeking strategies. We may also be able to direct you to employment support if necessary.
I don’t have a CV and don’t know where to start. Careers Jersey produce CV examples which can be found on our website, www.gov.je/careers. We can also review and advise on CVs during an appointment, however, we are unable to type up your CV.
Can you help with interviews?We can offer interview preparation advice as well as a mock interview to enable you to prepare and receive constructive feedback.
I have just been made redundant, how can Careers Jersey help?We can offer advice on a career change, job searching techniques or updating your CV together with interview support.
I can’t decide whether to go to university or enter the work place?Our fully trained advisers can help you to work through difficult decisions.
I want to study but need to stay in Jersey, what are my options?We can offer advice on distance learning options including degrees, as well as on-island training programmes.
Can Careers Jersey help with funding courses?Careers Jersey do not have access to funding however the Student Finance team may be able to assist with funding degree programmes (please visit www.gov.je/careers).
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Making the appointment• You can book an appointment by calling Careers Jersey on T. 01534 449440 or by emailing: [email protected]• Drop in appointments are possible if an adviser is available• Appointments can last up to one hour• For more information on Careers Jersey, please check out our website: www.gov.je/careers• To keep updated with hot career topics you can follow Careers Jersey on:
Facebook: www.facebook.com/careersjersey Twitter: www.twitter.com/careers_jersey
Who can have an appointment with a Careers Adviser?
• We see people of all ages from school through to retirement• It does not matter if you are in work, looking for work or just thinking about future plans• Appointments are available for all individuals regardless of residential qualifications• Appointments are free to everyone
What happens in a careers appointment?Although Careers Jersey is based on the ground floor of the Social Security Department, it is part the Education Department. Careers advice is impartial and confidential and takes place within a quiet and private room.
You can talk with your adviser about anything to do with learning and work, but here is what typically takes place during the appointment:-
• Talking about your circumstances• Helping you focus on what’s important to you• Helping you identify your skills, strengths and interests• Identifying your options• Discussing ways of tackling obstacles• Discussing job hunting strategies• Deciding on the right learning style for you• Helping you work out your next steps
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Ben Cairney Quantity Surveyor, Camerons
Describe a typical day at work A typical day includes; placing sub contractor contracts, project progress meetings, managing and valuing variations to original contractor work, undertaking project valuations, completing sub contractor payments, cost/value reconciliations, answering design queries and working closely with the design team to value engineer work without compromising quality or a project’s fitness for purpose.
What do you think are the three most important skills to succeed in your career area?Communication - dealing with different people from different backgrounds every day.Punctuality - the industry is based around tight timescales and deadlines. Reliability - if you say something will be completed, make sure it is or your own reputation and that of your firm will suffer.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I changed direction slightly because when I left school I undertook a plumbing and heating apprenticeship. I wanted to stay in construction but not on the tools. So I completed some research as I heard about quantity surveying and liked what I heard about the role.
Following my research I saw an advertisement come up and I applied, had an interview and got the job. It was a relatively easy transition from plumbing to quantity surveying.
What do you love most about working in your career area? It’s different every day. No two projects are the same, and no two people have the same personality. One day you could be working in a corporate environment with the design team and client of a large office development, the next you can be on-site in the trenches measuring the amount of soil that has been excavated.
Are there any negative aspects of working in your career area that people considering it should be aware of?It does take commitment and can be long hours in busy periods. When something has to be completed for a deadline, there’s no shying away from it. You need to commit to the task and get it finished to a good standard. Even if it means sacrificing your Friday evening or for that matter the entire weekend.
What training / qualifications did you undertake for your current role or are you currently undertaking?I completed two years at Highlands College undertaking the HNC. I then also completed a four year distance learning degree in Quantity Surveying via Reading University which I've recently completed. The degree gives me the opportunity to apply to become a member of the Royal Institute of Chartered Surveyors (RICS). I will then be recognised as a Chartered Surveyor which is the highest level of recognition.
Is there any other information that would be of interest to someone thinking of this career? Get an understanding of what the construction industry is like because it is unique and unlike other sectors. Some experience shadowing someone for a week or so would be advantageous. Then, if you decide you like the look of it, pursue something more permanent. Don’t just wait for a job offer to appear, approach firms that interest you and speak to them directly. Some firms will make an effort to find a position for the right candidate.
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How can we help?The role of the Education Liaison team is to provide an effective link between schools, colleges, universities, other education training providers and industry. Being part of an independent advice and guidance service, our team can provide information to students, parents and teachers on careers within a variety of industry sectors. A large part of the team’s role is to deliver sessions in schools on a variety of topics such as why enter Higher Education, Post-16 options and researching universities to name a few. These sessions can be delivered to individual tutor groups or up to whole year group assemblies sometimes consisting of over a hundred students.
The Education Liaison team also meet with careers teachers from across the islands’ schools on a weekly basis, these meetings act as a conduit for information to be passed from industry into education. The meetings can also take the form of a site visit allowing the teachers to gain an understanding of the environment these businesses operate in. Lastly the meetings are used to share best practice and discuss relevant qualifications and learning opportunities that would be useful to Careers Teachers.
The Education Liaison team also help to organise the Higher Education Fair which attracts over seventy universities to the Island every March giving prospective students and parents a valuable opportunity to talk to Higher Education representatives from the UK, on-Island and further afield. The team also support in-school careers days and attend conferences outside of Jersey to keep up to date with best practice and the ever changing Higher Education admissions process. Where possible we will always combine these trips with a visit to a university to gain an insight into what studying at that particular institution is like.
The Education Liaison team also facilitate sessions within primary schools which aim to broaden the horizons and raise aspirations. The initiative was launched in 2010 with St Saviour’s Primary School being the first to take part. Careers Jersey has developed this programme to create a fun and engaging dialogue with pupils in their last year of primary school. It’s here that pupils will form their first clear impression of the world of work and further study, because it is never too early to be thinking about the future.
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UniversityMany local students choose to enter into Higher Education. A degree is a requirement for initial entry into some careers (e.g. medicine, engineering or architecture). A degree course will almost certainly have an element of vocational study built in, this could range from a few weeks spent in a work placement right up to a full year spent working in industry. These experiences not only give students an opportunity to sample what it is like to work in that industry but also help build a variety of contacts and in job experience. Students can decide to study off-Island, on-Island or via distance learning.
EmploymentStudents can continue to study without going to university. A large variety of entry level positions provide training either internally within a company or externally with a professional training body or provider. These positions allow them to earn a salary, gain experience and skills that are useful within the work place whilst still allowing them to upskill. They will quickly build a network of contacts within the industry that they are employed in. If they can find a company or position that offers training they could find themselves studying qualifications that are of a similar level to a degree.
Gap YearSome students prefer to take some time out after their A-levels to decide the next step, this can be a worthwhile break allowing the student to really think about what route would benefit them best. Giving them time to undertake a whole host of activities. Some students spend their gap year working and saving preparing for university, some prefer to travel and others undertake volunteering to build up new skills and experiences. A gap year should have a clear structure with identifiable achievements. This will enable the student to talk positively about the experience in an interview and demonstrate how it helped them grow as a person.
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Describe a typical day at work.It starts at 8 am with breakfast and a check of the emails that might have come in overnight (although I would have already done this the previous night at home), instant responses and a plan for the day with the tasks I need to do in priority order.
At 8.35 I get to visit year 11 students and issue the day’s careers guidance slips for their one to one interviews. In this time I can give out reminders to the students and answer any queries about up and coming events and activities.
8.45 the teaching day starts. I teach approximately four one hour lessons a day to students in years 8 – 11. These lessons are Personal, Social & Health Education (PSHE) and Careers combined. I have a purpose built PSHE classroom in which we can easily accommodate visiting speakers. The free time I have in my day is used for meeting the year 11 students for their allocated careers interview, organising up and coming events or coordinating visits to the school.
If I am not on break time duty I try and get out of the class room for 20 minutes at lunchtimes and at least once a week I will host an assembly. We make use of the local professionals who can deliver on
the wide range of topics that we have in our curriculum.
The final bell goes at 3pm but most days I am at school working until 4pm or 4.30pm when we have meetings. This time is to follow up any of the day’s queries and be ready for the next morning.
Work continues at home with email reading and at busier times administration for visits and events like letter writing and risk assessments.
What do you think are the three most important skills to succeed in your career area? Facilitator, reliability & efficiency. Was this something you planned to do or did you change direction at any point in the past? If so what was that and was it easy to do?I didn’t plan to become a careers teacher. I studied PE at university and always wanted to be a PE teacher. When the time came to find a job there weren’t any in PE. I was lucky enough to be asked to do some temporary work in PSHE and when I started it was made permanent within the week. I fell in love with PSHE and was so pleased with the change in subject area that
I was teaching, I enjoyed it more than PE.
A couple of years in I had a PSHE coordinators role to support the Head of Department and I was assistant Head of Year for three years. I then became a Head of Year for five years and PSHE Careers wasn’t so much a priority. As I knew the previous Head of Careers and PSHE was retiring I made a conscious decision for a change of career within school to apply for her role. I stopped being a Head of Year and I started the role as Head of Faculty in September 2013.
As it had become my subject area it wasn’t so difficult to make the transition. The work load that came with the job was more difficult to get to grips with! What do you love most about working in your career area?Making opportunities for the students to open their eyes. Putting on events that students will remember when they leave school. Putting on activities and bringing in speakers on modern issues that young people will face. Most importantly, having the one to one meeting time with year 11 students and with some, knowing that they have more direction and clarity about where they are heading and what they can do when they leave the meeting.
Nina RabasteHead of PSHE Careers Faculty, Le Rocquier School
I didn’t plan to become a careers teacher. I studied PE at university and always wanted to be a PE teacher. When the time came to find a job there weren’t any in PE. I was lucky enough to be asked to do some temporary work in PSHE and when I started it was made permanent within the week. I fell in love with PSHE and was so pleased with the change in subject area that I was teaching, I enjoyed it more than PE
Are there any negative aspects of working in your career area that people considering it should be aware of?I wouldn’t say negative, but some parts of the job that are less likeable than others. Convincing others that an event or initiative I want to organise for the students is worthwhile, fighting for curriculum time or for the subject to be taken as an important subject by others.
There is a particularly busy time between September and Christmas which can be overwhelming. Being ultra-organised and staying on top of all the plans to make sure deadlines are met and things don’t clash is a constant need. What training/qualifications did you undertake for your current role or are you currently undertaking?For the PSHE part I did a certificate in PSHE eight years ago. This was really to develop my understanding in PSHE and widen my subject knowledge. For my current Head of Faculty role I am currently studying for a Level 6 Qualification in Careers Education & Careers Guidance with Canterbury Christchurch University. This is online distance learning and is due for completion in October.
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Between September and May around 100 students experience directly the trials and successes of running their own company under the guidance of mentors from the business community. Each student will assume a role within the company – e.g. Managing Director, Sales & Marketing Director, Finance Director etc. - including deputy roles to each directorship.The teams are mixed from all of the island’s secondary schools so that students will be working with people they may not know.
Find out more about these schemes at www.gov.je/careerplanning or by contacting: [email protected]
How can we help?Stage 1 Years 10 & 11 (14/15 years)
Trident Work Experience two/three week placements between Feb and July (depending on school) and in
Oct (Victoria College)
An introduction to the experience of work. Students spend two or three weeks of curriculum time out of school and in the work place. At this stage most have never worked so the concept is totally new to them - the aim is to give them a chance to see what different working environments are like, instil a work ethos and start to develop basic life/employability skills. Whilst they are in the work place they can learn all of these for themselves [by doing them] rather than being told what is expected of them in a classroom setting – which is never as effective.
Find out more at www.gov.je/trident or by contacting: [email protected]
Stage 2 Years 12 & 13
(17/18 years - 6th form)
Institute of Directors/Chartered Institute of Marketing/Jersey Construction Council Work
Shadowing schemes (placements usually during the summer break)
Involves a rigorous competitive application process for students. A panel of business professionals critique the covering letter, CV and interview performance of students before recommending them to ‘shadow’ a senior business, marketing or construction professional for five days. The aim of the scheme is to allow young people to appreciate the skills required for these professions and to experience a realistic job application process.
Young Enterprise Company Programme (17 years, lower 6th form)
Work Related Learning Team:
Information about the
As an employer, why should I employ an undergraduate for the summer?
Benefits to EmployerRecruitment: meet and trial prospective, high
calibre, local employees
CSR: introduce local undergraduates to the professional opportunities available in Jersey
Funded: small businesses and charities can apply for a grant
Staff development: an opportunity for existing staff to develop mentoring skills
Fresh ideas: undergraduates can provide a new perspective of your business
As an undergraduate why should I apply to the Jersey Undergraduate Internship scheme?
Benefits to InternCareer insight: gain an understanding of the world
of work within a specific industry
Skills: develop employability skills for when you graduate
Fund studies: an opportunity to earn money to assist with the costs of your study
Networking: a chance to build relationships with potential future employers
Practical application: to understand how academic theory is applied in the workplace
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For more information about the schemes: www.gov.je/careerplanning
Reliable/Flexible/ResponsibleYoung Enterprise – you will commit around 4 hours per week between September and May. You will assume a Director’s role within the company and be responsible for completing the associated tasks.
Work Shadowing – arranging the initial interview, attending meetings with your manager, making sure you’re dressed appropriately and being well prepared.
Self-ConfidentYoung Enterprise – during the course of the scheme you will work with a variety of people including your business advisers, customers, your bank and suppliers of your products or services.
Work Shadowing – the application includes attending a panel interview with constructive feedback – a good way to build your confidence for the real thing.
Good Team WorkerYoung Enterprise – working in a team of 16 other students from all of the island’s secondary schools. You may be working with people you don’t know at first and sometimes with people who are not your friends – just like real life!
Problem Solving/Decision MakingYoung Enterprise – helping your team to run your own company will throw up plenty of decision making and problem solving opportunities.
Able to use InitiativeYoung Enterprise – as a Director of a YE company, showing initiative to deal with issues and challenges will be part of your role. Work Shadowing – doing plenty of research and being well prepared.
Organise/Prioritise/Time ManagementYoung Enterprise – as a Director of your YE company you’ll be required to meet deadlines – at the same time you need to organise your academic studies effectively.
Work Shadowing– doing plenty of research and being well prepared for your interview and placement.
Good CommunicationYoung Enterprise – communication skills whether they be verbal, written, formal or informal – there are plenty of opportunities to practice and refine these skills with people from all levels.
Work Shadowing – develop your communication skills during the application process which includes a panel interview and during your placement where you may be speaking to other senior managers and clients.
Business Awareness/Customer CareYoung Enterprise – running your own company enables you to see all aspects of a business including customer service.
Work Shadowing – by sitting alongside a business leader you will have a first-hand insight into the skills and attributes required to lead a successful company. If you ‘shadow’ a Marketing or Construction role you will appreciate the challenges and rewards of that business.
Applied Use Of NumberYoung Enterprise – work out costs and profit margins, understand value for money, purchase and supply, working to a budget.
Work Shadowing – experience first-hand from practitioners the realities of business finance management.
What skills and attributes will my employer expect
of me when I start work – and how can I evidence
them by taking part in the Post-16 schemes?
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Extended Work Experience 11 – 16 secondary schools organise work experience for some Year 11 students who do not follow a standard curriculum for a number of reasons. This will often be for one or two days per week for an entire term.
6th Form work experience or ‘enrichment’ activities (Schools)Some 6th Form schools and colleges allow students who intend to follow a particular career path to undertake work experience during their AS/A-level studies.
Post 16 vocational work experience (Highlands College)Students attending Post 16 courses at Highlands College will require work placements relative to their vocational courses although some students attending general studies courses may undertake work experience to develop life/employability skills.www.highlands.ac.uk
Princes Trust (Youth Service)For unemployed young people aged 16 – 25. Prince’s Trust programmes include:
• Improve chance of moving into work, education or training• Address issues with confidence and qualifications• Help build skills and work experiencewww.gov.je/princestrust
Advance to Work (Social Security Department) For unemployed 16 – 19 year olds which help individuals move from education to employment by providing:
• a tailored programme of general and vocational training• a personal mentor• work experience with a local employerwww.gov.je/atw
Advance Plus(Social Security Department) For motivated unemployed 20 – 65 year olds to improve job prospects through 10 week industry specific schemes which give:
• intensive training• a five-week unpaid work placementmentor support• Programmes include care, finance, retail, business administration and other sectors.www.gov.je/advanceplus
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Jersey BusinessJersey Business give free, independent and confidential advice.
New businesses:If you have an idea for a business you will need professional support from people who know what the regulations, pitfalls and advantages are to becoming self-employed.
Existing businesses:Confidential advice and guidance can help businesses going through a difficult trading period.
www.jerseybusiness.je
WorkwiseFor people with special employment needs or particular employment barriers, job coaches offer you support and advice on job-seeking and training.www.gov.je/workwise
Jersey Employment Trust (JET) For people with a disability or long-term condition who would like to gain or maintain employment. JET helps individuals to access options that are tailored by providing:
• support for job related, industry • focused training• employment placements• internships, job searching, interviews and support in securing and retaining jobs• long-term supportwww.jet.co.je
TrackersFor islanders aged over 16 and above – offering apprenticeships in a wide range of industries. Apprenticeships last from 18 months to four years depending on the training requirements and the stage of individual when started. www.gov.je/trackers
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Justin GallaherDirector - Gallaher Architects
Where and when was your Trident work experience placement? My placement was with an architectural practice 'Vaughan Jelly & Son' in 1987 or 88.
Give a brief description of your Trident work experience placement. I was given a drawing board where I was asked to carry out some drawing tasks for on-going jobs in the office.
Describe the academic/career path you have taken since Trident. By the time I took part in Trident, I was pretty sure I wanted to pursue architecture as a career. This allowed me to focus on the subjects I was to take at A-level. I then went to Brighton University to study architecture.
What do you feel you gained from your Trident experience? How does this relate to your current role? The main thing I gained was further confirmation that this was the line of career I wanted to take. Having gone through Trident myself, I can see how valuable it is for students to find out whether a certain career path is right for them or not.
Has your Trident experience influenced your career journey and if so how?Given that I was fortunate enough to know what I wanted to be when I was 13; my experience was more of a confirmation to achieve my goal. However, I could see with my other school friends that there was a varied amount of experience
Your company, Gallaher Architects, has been offering work experience to Trident students for many years. Why do you feel it is important for you as an employer to support the scheme?I feel it is important to provide each student with a realistic experience of the role of an architect and how an architectural practice operates. We therefore test their drawing skills and take them on site. We also give them their own project brief with a site to design their own house, which exposes them to real design issues, tests their imagination and design flare and prepares them for communicating their thought process.
What do you think the benefits of Trident are for students?To provide each student with as much of a realistic experience as possible. This will allow each student to make a better informed decision on what career path is best for them. If we can help them make such an important decision easier then Trident is an excellent format to benefit students at this critical time in their life.
I feel it is important to provide each student with a realistic experience of the role of an architect and how an architectural practice operates. We therefore test their drawing skills and take them on site
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Where and when was your Trident work experience placement? States of Jersey Police in 1998
Give a brief description of your Trident work placement. I worked for three weeks with the States of Jersey Police and spent time with various departments including scenes of crime and JFCU. I worked with the community officers and conducted school visits as well as going out on patrol.
Describe the academic/career path you have taken since trident. Since Trident I have attended Hautlieu School and gained my GSCE and A-levels before attending Hertfordshire University where I gained a 2.1 law degree. I graduated in June 2005 and joined the police in July of that year. I have since progressed to the rank of Police Inspector and I hope to continue to develop and progress through the ranks.
What do you feel you gained from your Trident experience? Does this relate to your current role and if so how? I gained a good understanding of what the role of the Police was and it gave me a real insight into my chosen career.
Has your Trident experience influenced your career journey and if so how?Without doubt my Trident experience influenced my career journey as it confirmed to me that this was the career that I wanted. Essentially it was the first step on a very long career path for me.
What advice would you give this year's trident students? Choose an area of real interest to you and give it 100%. You never know where it might lead to in the future!
Sian GidleyStates of Jersey police - Police Inspector
Without doubt my Trident experience influenced my career journey as it confirmed to me that this was the career that I wanted
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Mandy BernerSocial Worker – States of Jersey
Where and when was your Trident work experience placement? My Trident work placement was in either 1985 or 1986 and was at Westmount Day Nursery
Give a brief description of your Trident work experience placement. This was over a three week period working with children of pre school age within a day care setting. This entailed working as part of the staff team providing care for pre school children.
Describe the academic/career path you have taken since Trident. Following my Trident experience I went on to train as a Nursery Nurse at Highlands College and discovered I wanted to work with children with complex needs. I went on to work at Brig-Y-Don Children’s Home and following this the Children’s Service. This inspired me to train as a Social Worker so I left Jersey to study Social Work at Plymouth University and I am now a Social Worker working in Jersey.
What do you feel you gained from your Trident experience? How does this relate to your current role? The work placement enabled me to understand the role of a Nursery Nurse and to understand the importance of work related responsibilties at a young age. I learnt from others being given good supervision and advice from staff members.
Has your Trident experience influenced your career journey and if so how? My Trident experience was most certainly the platform to my career in working with children and young people. This experience enabled me to focus on what further education I required when leaving school so I could follow my dream career path.
What advice would you give to future Trident students? Get involved in a work placement where that career may interest you. Learn from others and take as much opportunity as posssible to talk to others about their career and how they got involved in that line of work. Enter the work placement with confidence and enthusiam. Enjoy it, it’s only for a short period of time but can have a huge impact on your future.
This experience enabled me to focus on what further education I required when leaving school so I could follow my dream career path
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Leo ScholefieldMarina Attendant
Where and when was your Trident work experience placement? My Trident placement took place in September 2007 at Jersey Harbours.
Give a brief description of your Trident work placement. Working at Jersey Harbours for my placement allowed me to experience the different areas and departments of the harbour. I spent a week with Jersey Coastguard, a week with Port Operations and a week in the marina. The experience gave me valuable insight into how the port works on a day to day basis as well as understanding the interaction and responsibilities between the departments.
Describe the academic/career path you have taken since Trident. Following my A-levels I went to Plymouth University. I attained my commercial diving qualification and most importantly a BSc (Hons) degree in Marine Sport Science.
Whilst at university I worked three seasons with Jersey Marinas as a seasonal marina attendant. These seasons allowed me to really prove to myself , the team and management that I was committed and suited to the role.
What do you feel you gained from your Trident experience? How does this relate to your current role? My Trident experience was a vital part in securing the seasonal job which in turn gave me an all-important competitive edge to secure the full time position.
Has your Trident experience influenced your career journey and if so how?My Trident placement occurred at a time when I wasn’t too sure what career path I wanted to follow and what I would therefore need to do at school to try and get there. Trident opened my eyes to the range of jobs available at the Port of Jersey and proved to me that there are a range of vocations for people who have an interest in the sea and want to work in the maritime environment in Jersey.
Tell us a little about your experience and what advice would you give to future Trident students? I interviewed and got to the final three candidates from a field of about 50. I was 15 at the time. Following meetings both at school and at the port I decided to stay at school and finish my GCSE’s as the apprenticeship would of meant leaving school straight after my GCSE’s and not going into sixth form.
I then went to sixth form, got my AS and A-levels and a place at Plymouth University (by the skin of my teeth!). I did four years at Plymouth University, I attained my commercial diving qualification and most importantly a second class honours upper division Bsc (Hons) degree in Marine Sport Science.
The experience I gained working with the team at marinas was pivotal and a very useful tool in my belt when I interviewed for the full time position.
Don’t give up hope if you don’t get your first choice of placement. Give whatever placement you get 100 per cent as you never know what might happen, you might begin to really enjoy it after giving it sometime and sticking at it. I didn’t get my first choice and things have worked out very well!
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525 Number of Opportunities available to students
1000 Average number of students on work experience each year
15 Average age of students on Trident
94% of students in 2013 felt their placement was worthwhile
9 Number of mainstream secondary schools in Jersey
394Number of
employers who took students
in 2014
180 Number of employers in 1984
6 Number of equal job
choices that students select
2Staff working for Trident
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Lindsay Wood Manager
Be prepared to answer questions around your CV,
so make sure you know exactly what you have put
on your CV!
ASL RecruitmentOffer their top tips to interview success!
Lesley Le Vesconte Recruitment Consultant You never get a second chance to make a first
impression.
Rebeccah Grant Recruitment Consultant
Check out the location of your interview a day or so before the meeting so you
are confident of where you are going. Arrive for your interview no more
than 10 minutes early, but never late!
Angela JonesRecruitment Administrator Have a clear idea of your
career aspirations.
Sarah Milling Recruitment Consultant
Create an interview portfolio. This will include specific examples of your skills and experiences that you can draw upon in an
interview situation. Always keep your interview portfolio up to date,
adding scenarios as they take place, so that prior
to your next interview you can review and prepare your answers with ease.
Muriel Morgan Receptionist
Ask what charities and local enterprises
they support, it shows you care and have an interest in corporate
social responsibility. Talk about your involvement
with local charitable organisations and fund
raising initiatives.
Nikki Smith Recruitment Consultant
Dress to impress!
Ann Egglishaw Recruitment Consultant There is no set format,
however, there are some questions that you can almost guarantee will crop up. You should prepare answers to common interview
questions about personal strengths and weaknesses
as well as explain why you would be the best candidate for the job.
Tina Palmer Director
It’s all about preparation. Research the company,
research potential qualifications and
prepare some questions. Don’t be afraid to ask
your agency for interview preparation advice.
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Rhia Hirani ‘Mapped Out Her Career’ with ASL
The route - how did you get to the Aztec Group?I was notified of a vacancy in HR at the Aztec Groupby ASL. After submitting my application I was invitedto participate in a phone interview (whilst travelling inNew Zealand!) and on my return I attended an auditionday, which included multiple assessments but was reallyenjoyable. The last hurdle was a written task and asecond interview before being offered the job!
What did ASL do to help you with your career and choice of job?ASL took a very proactive approach in matching me as acandidate to relevant vacancies. Initially I signed up for atemporary job before going travelling, however, before Ireturned to the island ASL contacted me to inform me ofsuitable HR vacancies that were available. This gave me ahead start in finding the right job for me, and enabled meto have interviews set up ready for my return.
How has this changed your life and did you expect to bewhere you are now?I did not expect to find my ideal job so quickly. I’ve settled in really well with the Aztec Group and I really enjoy working with my team.
What does a typical day at the Aztec Group involve?I do not believe there is such a thing as a typical dayat work within any HR department! I usuallyassist in recruitment applications, help set upinterviews and look after enquiries from staff across the Group. I am gradually taking responsibility for more tasks and assisting with the team’s workload.
Key skills you have picked up along the way?I think the most important thing I have learnt sofar is communication, especially within a team ofsix people. It is essential that we work together,but more importantly that we have an overallknowledge of employee relations so we cansupport each other to find the best way to assistour staff.
What next? Have you got plans to study ?I plan to continue studying for my CIPD Qualification. I have previously completed my Foundation Certificate however I am keen to progress further.
Describe your overall experience of using ASL?ASL were excellent at communicating with me on aregular basis, updating me on applications submitted,new vacancies in the market, similar roles as suggestionsand conversing with employers. Sarah Milling took thetime to assist me with interview preparation includingexample questions and my overall presentation. ASLoverall worked as a team, although I had a main contact,in her absence there was always someone to assist me.
What was the best careers advice you have ever been given?My parents always told me, do as much work experiencein different industries as you can and even if you don’tfind a career you would like to pursue, you will soon findout exactly what you don’t want to do!
What do you love about your job the most?I love that no day is the same as the last! The variety ofthe job and unexpected events always keep you on yourtoes, but mostly I have a great team who support me inmy learning and challenge me to better myself.
Age: 23Employer: Aztec GroupJob title: Trainee Human Resources AdministratorQualifications: BA(Hons) Business Studies and Human Resources, CIPD Foundation CertificateThe fun stuff: Amateur baker, skydived in NZ and loves the beach!
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About BPPEmployers want to employ ACCA’s qualified professionals because the ACCA qualification covers everything that they need to know. It has a broad and complete syllabus, so no important areas of knowledge or skills are left out. From corporate reporting, financial management and management accounting through to law, tax, audit, governance, risk and financial control, the ACCA qualification is uniquely designed to provide the breadth and depth of fundamental finance and management skills required by world class functions.
With BPP’s experienced tutors and outstanding pass rates you’ll not only gain the syllabus knowledge to pass your ACCA qualification, you will learn the skills to apply this knowledge to progress and succeed in your career.
Our exam focussed courses guarantee you will be fully prepared and confident to sit your exam. With pass rates of up to 94% you can see why we’re the trusted accountancy training provider to many students and companies, both locally and worldwide.
Amy BrownAge: 21
Education:St John’s Primary School/JCG/BPP
Course undertaken: FIA/ACCA
What did you want to be when you were eight? Nine
Favourite way to relax? Paddleboarding
Favourite place to eat in Jersey? Navigator, Rozel Bay
What’s your favourite noise? Formula One car
What made you choose to study straight from school?There wasn’t a course that I was particularly interested in doing at university and the thought of earning money whilst studying sounded appealing. I was thrilled to be offered a job at Alex Picot Chartered Accountants as they are such a great firm to work for with a varied client base giving greater exposure to a different range of clients.
What course did you chose?As I started at Alex Picot straight from school with no previous experience in the finance industry, they suggested that I initially undertake the Foundations in Accountancy course. After the first four FIA exams I opted to switch over and start the ACCA qualification, of which I have so far completed the first nine exams, all at BPP.
What attracted you to BPP?All trainees at Alex Picot study at BPP. The tutors are 100% dedicated to ensuring you pass your exams first time round and will go out of their way to help you, especially if you’re in a major panic the week before your exams! BPP also offers ‘Lifetime Pass Assurance’ to all students, allowing you to retake the courses at no additional cost (subject to conditions) if you do not pass your exams first time.
How do you study?I get too distracted studying at home; mainly by the fridge and TV! Therefore, I usually study at work after hours and at weekends. Rather than studying for a set time, I choose specific topics to cover that I find particularly tricky. This was an exam technique suggested by a tutor at BPP, which has worked well for me so far! The BPP tutors are also available for one-to-one sessions if you get stuck on a particular topic.
What is your next step?If all goes well, I should hopefully be taking my final ACCA exams in December 2015. After that I hope to gain more audit experience at Alex Picot in a more senior role. I would also love to take some time out and go travelling for a few months around New Zealand, Africa and South America.
What advice would you give to people considering the non university option?Give it a go! It’s a great way of working, studying and earning money at the same time. Alex Picot has a great social club with lots of fun events, so I don’t feel like I am missing out too much on the social aspect of university. After three years when your friends are back from university, you can potentially be qualified with a worldwide-recognised qualification, rather than having to pay off the university debts!
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BNP Paribas is a leader in banking and financial services in Europe. The Group is present in more than 80 countries and spans 5 continents. It employs close to 200,000 people of nearly 170 nationalities. Our Jersey operation is key to the growth strategy of the Bank and offers unparalleled career development and progression. We are always seeking motivated individuals who have first-class numerical and analytical skills and want to join an award winning leader in global banking and financial services. Working with us means joining a dynamic and cosmopolitan environment. We are committed to five Management Principles: Client Focus, Risk Aware Entrepreneurship, People Care, Lead by Example and Innovation.
Laura Wrigglesworth Trust Administrator, BNP Paribas Jersey Trust Corporation
Describe a typical day at work:The first thing I do is check my emails to see what I have received from our middle office in Hong Kong and Singapore. I action anything urgent, then review my current workload to identify what to work on next. Every day is different, which keeps my job very interesting.
What do you think are the three most important skills to succeed in your career area?Good initiative, confidence and being observant.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?Originally I wanted to be a primary school teacher. I decided to study business at school, as it is the largest industry in Jersey, it wasn’t a hard decision to make, and I am pleased I made the choices that I did.
What do you love most about working in your career area?The diversity of my daily work load, and the people I deal with, being clients or colleagues.
Are there any negative aspects of working in your career area that people considering it should be aware of?Some clients can be quite demanding and have high expectations, as can most industries.
What training / qualifications did you undertake for your current role or are you currently undertaking?BNP Paribas is supporting my studies towards the Certificate in Offshore Administration, I am due to finish in December, I then plan to start my STEP Diploma.
Tom WalkerFunds Compliance, BNP Paribas Securities Services
Describe a typical day at work:A typical day at work involves maintaining a compliance monitoring programme, which my department conduct for the funds BNP Paribas have under administration. For example, providing oversight of the various areas of fund administration, reviewing client due diligence files and reviewing client communications are some of the many other responsibilities I have.
What do you think are the three most important skills to succeed in your career area?Communication skills, analytical skills and presentational skills.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I started working in retail banking then moved into the corporate side, specifically providing relationship management services for local businesses. I didn’t find the transition to compliance too difficult as I had received a lot of introductory training in my earlier roles.
What do you love most about working in your career area?The analytical nature of the role as well as the exposure to all areas of fund administration and fund management is something I love most about my role.
Are there any negative aspects of working in your career area that people considering it should be aware of?You need to be extremely organised and work to deadlines.
What training / qualifications did you undertake for your current role or are you currently undertaking?BNP Paribas is sponsoring me in studying for the ICA International Diploma in Compliance.
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Kerri McMurray Accounts Assistant, BNP Paribas Real Estate
Describe a typical day at work:BNP Paribas Real Estate manage a number of local properties, so my day consists of issuing invoices to clients/tenants of the properties for rent and service charges, paying supplier invoices, bank reconciliations etc. I am relatively new to the team so am still training and have lots more tasks to learn!
What do you think are the three most important skills to succeed in your career area?Ability to prioritise and manage workloads, good communication skills and adaptability.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?It was yes, although I did work in a different industry for a short period after being offered an opportunity in Glasgow. It was great experience but long term I knew accountancy was the career I wanted to pursue. Luckily BNP Paribas was able to offer me this.
What do you love most about working in your career area?It is diverse, challenging and the skills and knowledge learnt are transferrable across a number of different business types, so opportunities are vast.
Are there any negative aspects of working in your career area that people considering it should be aware of?The exams! They are a big commitment as it takes three plus years to qualify as an accountant.
What training / qualifications did you undertake for your current role or are you currently undertaking?I had to study the Foundation in Accountancy (FIA) course before beginning ACCA as I didn’t sit any A-Levels. FIA provides a good foundation for someone without any previous accounting knowledge.
Matthew BignellAccounts Payable Officer at BNP Paribas Jersey Branch
Describe a typical day at work:My standard day at work involves me carrying out the logging and posting of all expense invoices received that day by the bank, including staff expense claims. I also carry out relevant controls and reconciliation of the banks expense accounts and reply to any routine supplier queries that we receive.
What do you think are the three most important skills to succeed in your career area?Organisational skills, accuracy and efficiency. Also a willingness to learn is key.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?My original plan was a career in accountancy. However, now I have incorporated myself into the bank, I decided to look at other opportunities in BNP Paribas and have recently secured a new role as a Credit Administration Officer.
What do you love most about working in your career area?I like the working environment and the interaction with other departments in the bank. It is great that everyone comes together to achieve the best results.
Are there any negative aspects of working in your career area that people considering it should be aware of?It is important to keep on top of your work, otherwise your job becomes much more challenging.
What training / qualifications did you undertake for your current role or are you currently undertaking?Since being in my current role, I have undergone accuracy and communication workshops provided by BNP Paribas. They were both very useful and taught me new skills.
FOR MORE INFORMATION CONTACT: Caoimhe O’Mahony HR Officer - Channel Islands & Cayman Tel: 815 200 | Email: [email protected] Address: BNP Paribas House, Anley Street, St Helier, Jersey, JE4 8RDWebsite: www.bnpparibas.je
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Hamish CrakeI joined Deloitte as an Associate within the Tax Department in May 2014 having graduated with a degree in Mechanical Engineering from the University of Edinburgh. A career at Deloitte appealed to me due to their reputation as being one of the best graduate employers, with the opportunity to study towards a professional qualification with one of the big four which was something I couldn’t refuse.
The professional qualification I have chosen to undertake is ACA. I chose ACA as it is one of the most highly regarded accounting qualifications in the world alongside ACCA and ICAS, and has a structure that allows for a good balance between work and study. The courses themselves are challenging, but college is interesting and engaging and you get to study with people from other firms which has been a great way to get to know more people from across the island and outside of work.
My experiences within the Tax Department so far have been both varied and challenging. Due to the nature of the Global Tax environment, the work undertaken within Tax is continually changing and evolving. This brings with it a constant need to learn and means that no two days are the same. I have had the chance to work on a wide variety of clients ranging from large international companies, to local high net-worth individuals. This has been invaluable to my career development, and has given me an insight into many areas of industry that I might not have otherwise been exposed to.
Outside of the office there are lots of social events to get involved with; from weekly five-a-side football matches to pub quizzes and end of year parties. Additionally there are lots of opportunities to get involved in with charities and local community investment which is important to Deloitte and it is an active supporter of many events.
Emily AshfordI am currently working in Audit after joining the firm in August last year. Having gained a degree in Law at the University of Liverpool moving into the finance sector was a bit of a jump for me, but Deloitte provided the learning and support to help me make the transition. I am currently studying towards my ACCA qualification, which has a great study pattern because I am only usually in college for a couple of days per week and so the material never becomes too overwhelming and I have time to do some additional study in between key topics. The qualification itself is internationally recognised and respected and so leaves many options available once I have qualified, especially within Deloitte.
From the very beginning, the managers at Deloitte have given me a responsibility when working on audit assignments, yet have guided me every step of the way. I have been exposed to several different industries and businesses, which has given me a greater appreciation and understanding of how a business functions than I would have been able to learn anywhere else. The range of my clients has varied significantly, from large international banks to local small businesses, and from engagements lasting up to three months to engagements that last for a week. This inevitably means that my workload is exciting and interesting, and there is always something new around the corner.
When we’re not working, there is a really strong social community at Deloitte. On the last Friday of every month we usually have an event, which can range from a quiz night, to a Deloitte Bake Off, to kayaking in St Brelade’s Bay. There are also great opportunities for those who are sporty too, including five-a-side matches most weeks, rugby and a running team.
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TO FIND OUT MORE ABOUT CAREER OPPORTUNITIES AVAILABLE AT DELOITTE, PLEASE CONTACT:Robert Campbell Manager, Human ResourcesEmail: [email protected]: 01534 824345www.deloitte.co.uk
Alex BrownHaving relocated from the UK, I was expecting a large culture shock when moving to Jersey. However, the people I’ve met, the weather and the variety of sporting activities I was able to carry out on the island made the transition a lot smoother.
I joined Deloitte as a newly qualified chartered accountant, having recently obtained the ACA qualification. Studying for each exam alongside a full time job is hard work, but is extremely rewarding. I currently work in the RFRS (Regulatory, Forensic and Reorganisation Services) team. After working in Audit for three years, I wanted to move into a forward facing area of accountancy.
Since joining the team, the work I have been exposed to is extremely varied and has consisted of working on insolvent and solvent liquidations, financial due diligence assignments, regulatory reviews, and independent business reviews.
Having moved from a small firm to one of the largest in the world, I have found the greatest difference is the amount of resources available at your disposal. The number of people within Deloitte that you are able to contact and the number of internal services provided by Deloitte results in a significant amount of brainpower that you are able to tap into.
Deloitte isn’t just work, work, work. There are a number of different social events organised by the firm across the year from football, golf, pool and my personal favourite, end of month social events.
Helen MacleodI have just begun my third year in Audit at Deloitte in Jersey. I studied Accountancy at the University of Glasgow and so a career in Audit seemed like a good place to start. I come from the Isle of Skye, so Jersey life suits me just fine! I am currently studying towards the ICAS qualification, which although internationally recognised, is the Scottish accountancy qualification and so is a good fit should I later decide to move back to Scotland.
Working for Deloitte provides the opportunity to learn a great deal about various sector groups, from banks, to private equity, to real estate. Deloitte encourages you to work on client engagements from multiple sector groups and then specialise in the one(s) that you are most suited to. I enjoy working at different client sites as opposed to the same office every day, and with different audit teams.
Deloitte encourage you to take on more and more responsibility as you progress, from performing more complex audit testing, to briefing and guiding colleagues in earlier year groups, to field managing audit engagements. You have seen your seniors do this before you and so know what you are doing (or who to ask if not!) when it is your turn.
Aside from working, Deloitte encourage you to take on non-audit roles such as facilitating staff training, becoming an internal specialist and being involved with community investment. There is also a very active sports and social club, with our girls team recently winning the Jersey Corporate Cup 5km race series!
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Gemma RawlingsRecruitment Consultant
Gemma partners with her candidates with boundless energy and knows everything there is to know about securing your first job, including how to create a stand out CV and excel at interview. An Ebay shopper and seller, we nearly lost Gemma to sunny Melbourne (she spent four years there) but our gorgeous Jersey girl couldn’t resist the pulls of Havre-Des-Pas. Gemma’s top CV writing tip is to include a section on achievements; think of what you are most proud of in your career to date both inside and outside of work.
Jo Le CouilliardDirector
Jo is a professional recruitment expert who loves finding that perfect fit for her candidates and clients. She’s a bit of a perfectionist, who gets up before the world wakes up to go running on the north coast, and when she’s not running or recruiting you’ll find her bending at Bikram yoga. Jo’s top tip for job seekers is to research, research, research! Read the job description, find out as much about the company as possible and be enthusiastic.
Carly JamesRecruitment Co-ordinator
Carly is the first person you’ll meet when you visit Park and she’ll welcome you with a beaming smile. She manages all enquiries into Park, takes care of all recruitment administration, acts as the Park ‘IT go-to’ and, when time permits, squeezes a spinning class into her lunch break. Carly recommends that school leavers and grads make the most out of Saturday jobs and extra-curricular activities to develop general skills. She also recommends you record everything so examples can be pulled out on applications and in interviews.
PICTURED LEFT CLOCKWISE FROM THE TOP: Toni, Carol, Carly, Jo, Gemma
Park has been helping shape careers in Jersey for over 35 years, combining a passionate, friendly, honest and professional service to help find job seekers that perfect new role.
When you register with Park you will meet one of their experienced consultants who will spend time getting to know you and your CV, listen to what you want and partner with you to find the right job for you. With the
local job market on the up, we caught up with the Park girls to find out their top tips for helping you to secure your dream job.
Toni BrackenDirector
Toni is Park’s noisiest but happiest team member. A boot camp, fake eye lash wearing, sea swimming junkie, she has worked in the local recruitment market for years and just loves meeting people and finding them their perfect job. Toni recommends going to university to boost prospects. With job opportunities for graduates at a five-year high there’s never been a better time to return to Jersey armed with a degree!
Carol DwyerAccounts Manager
Glamorous and chic with an eye for detail, Carol is Park’s own Carol Vorderman, there is nothing she doesn’t know when it comes to numbers, vowels and consonants. Carol looks after the Park accounts, pays all Park temps and generally keeps the team in check! Carol suggests you read and re-read your CV and covering letter to ensure there are no spelling or grammatical errors before you send it to potential employers.
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Hayley WrayAerial Coach (“Aerialantics”) Personal Trainer and On-call Fire Fighter for States of Jersey
Describe a typical day at workAn early start in the gym training people, then a couple of hours’ break then training clients again until evening. If I have an aerial class, workshop or party booked I will spend time checking my equipment and rigging before teaching people new aerial skills. Depending on the day, I will spend the evening playing netball, doing admin, working, training with the Fire Service or volunteering time as a leader for the Fire Cadets. I usually get in late but always have a good dinner before bedtime.
What do you think are the three most important skills to succeed in your career area?Enthusiasm: you need to be passionate and active. Practice what you preach. Confidence: I need to be well trained in my trades and confident with my skills when coaching or working. Open minded: being able to handle any situation I find myself in; particularly in the Fire Service.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?My plan was always to do what I enjoy. As an on-call fire fighter I learn something new every day and there is so much reward and variety to this role. It’s also important to keep fit, but as a Personal Trainer, a good level of fitness is part of my lifestyle.
It was a challenge setting up my aerial classes in Jersey but I was determined to bring aerial to the island so I did everything I could to make it possible. Aerial is my absolute passion and I am happy I get to train regularly myself. The opportunity to teach is a bonus.
What do you love most about working in your career area?Aerial! Teaching, training, performing and putting on shows. It keeps me strong and supple and I love having a different skill set to the “norm”. I love meeting new people and watching them develop; from never having seen the equipment to performing tricky moves. Tracking their achievement is massively rewarding.
Are there any negative aspects of working in your career area that people considering it should be aware of? As an on-call firefighter I am often faced with challenging environments. I have to keep focused among distractions whilst remaining sensitive to members of the community that are affected. It is important to be able to think straight and stay calm in an emotional or stressful situation.
What training / qualifications did you undertake for your current role or are you currently undertaking?Aerial Artist/Coach: gymnastics and trampolining qualifications, two years of training and experience in New York as circus staff on a 3000 strong performing arts camp and incredibly detailed insurance!
On-call fire fighter: psychometric, fitness and medical exams. Once hired the training is on-going with continuous professional development.
Personal trainer: CYQ qualifications in Fitness and Personal Training to Level 3 minimum.
Is there any other information that would be of interest to someone thinking of this career?Follow your passion. If you want it then go and get it, work hard, commit and be the best at it! And come and try aerial!
FIND OUT MORE
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Julie RollandAmbulance Paramedic, States of Jersey Ambulance Service
Describe a typical day at work Within the Ambulance Service there is not really a typical day, this being due in part to the 24/7 cover provided; thus we all work shifts, including nights. The shift starts with vehicle and equipment checks. The crews are then positioned at standby points, either town, east or west, in readiness for emergency calls; these may be trauma or medical emergencies. During the shift we also convey patients transferring to and from UK hospitals via the airport, provide transport for patients being admitted to the General Hospital and respond to community alarms. At the end of a shift we clean and restock the vehicles.
What do you think are the three most important skills to succeed in your career area?Communication skills, being able to interact with all age groups. Empathy, understanding, also a sense of humour. Initiative under pressure, as part of a team or working solo.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? At school I wanted to become a veterinary nurse, however, I was directed towards the finance industry and worked in banking until starting my family. On returning to the work place I worked within the Mental Health Department as a health care assistant; working around school hours, which wasn’t always easy. I joined the Ambulance Service in 1999 and worked within the Patient Transport Department until completing further training to become an Ambulance Technician. Two years later I undertook the paramedic course.
What do you love most about working in your career area? Diversity; every call we attend presents a different challenge which allows for continual learning and development, both within the role of paramedic and on a personal level. It is a privilege to help and care for people, entering their lives for a short while and hopefully making a positive difference. There is great camaraderie between us whether it is managing a difficult traumatic job or occasionally being called upon to deliver babies.
Are there any negative aspects of working in your career area that people considering it should be aware of? Some calls are very distressing and affect us emotionally, however support from colleagues is invaluable. Shift work may not suit everyone. The job can be physically demanding and includes a lot of manual handling. Unsociable hours often affect your home life; generally you will be working during the Christmas period most years.
What training / qualifications did you undertake for your current role or are you currently undertaking? I completed the Institute of Health and Care Development (IHCD) Ambulance Driving course in Taunton Somerset and the IHCD Ambulance Technician course in Lincolnshire. To qualify as a paramedic I completed a six month IHCD course in conjunction with Bournemouth University, this meant travelling to and from the UK. During the six months there were placements within the General Hospital including; Theatres, the Critical Care Unit, Maternity and the Emergency Department.
Is there any other information that would be of interest to someone thinking of this career? Before undertaking the driving course it is a requirement to have C1-D1 on your driving licence. All paramedics are registered with the Health and Care Professions Council (HCPC), along with other professions including social workers, physiotherapists and radiographers to name a few. There is now a Paramedic Science degree available to students, however at present they are only available off Island. As a paramedic you are required to maintain and keep up to date your knowledge and skills by attending courses and in-house training.
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Dr Michele BossyAnaesthetis (Specialist Registrar Year 7) Anaesthetics and Intensive Care Medicine Brighton and Sussex University Hospitals, NHS Trust
Describe a typical day at workThere’s no such thing as a typical day in my job. Every minute of every day brings a new challenge! I work shifts so sometimes I may be working in the daytime or overnight, or at the weekends. I work mostly in the operating theatre department, anaesthetising patients for operations. This may be general anaesthetics (going to sleep) or having an area of your body numbed so that you can undergo surgery painlessly and recover much more quickly. I also work regularly as a doctor in the intensive care unit, and look after patients in Accident & Emergency departments, labour ward, and any unwell patients pretty much anywhere in the hospital!
What do you think are the three most important skills to succeed in your career area?Good communication skills are vital - both with a variety of colleagues and patients and their families. Working under pressure, sometimes in stressful situations and leadership skills.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I always wanted to be a doctor, and from early on in medical school I thought a career in anaesthesia was for me. I have been able to focus my training as I knew what area I wanted to work in but I know lots of other trainee doctors that have worked in a few areas before settling in the specialty of their choice. After a few years, I realised that I also wanted to train in intensive care medicine so I will finish my training in February as a Consultant in both Anaesthesia and Intensive Care Medicine. Anaesthetics is a great choice as there is such a huge variety of roles available that everyone is able to find a niche that suits their working style. It is not usually difficult to change specialities. Some doctors have left medicine after university and now work in law, business or the pharmaceutical industry. Many doors are open to you with a medical degree.
What do you love most about working in your career area?As an anaesthetist, I am very privileged to spend time with patients and support them through all of the most important times in their lives. For example, during their emergency caesarean section, after a road traffic accident, undergoing major cancer surgery or when a loved one is admitted to intensive care. Seeing patients comfortably and safely through such events is immensely rewarding.
Are there any negative aspects of working in your career area that people considering it should be aware of?I work shifts which some people find challenging, though this will no longer be the case when I become a consultant in a few months. I work more hours than most of my non medical friends and have done more exams than most! We also move around different hospitals regularly in order to get fully trained in all specialist areas. These negatives are far outweighed by the benefits of the job.
What training / qualifications did you undertake for your current role or are you currently undertaking?Everyone must start with a medical degree at university, whichever branch of medicine you wish to follow in your future career. After this, you will spend two years as a junior doctor before choosing an area of medicine to specialise in. Different specialities have different periods of time for training. Anaesthetics is seven years. All branches of medicine require you to take further postgraduate qualifications (including exams) before you become a consultant.
Is there any other information that would be of interest to someone thinking of this career?Medicine is a highly rewarding career but you need to be prepared to work hard, and probably for a bit longer and for less financial reward than some other
careers. My job can be challenging, tiring and pressurised, but is also inspiring, amazing and shows you what is truly important in life. I couldn’t possibly imagine doing any other job and I relish the thought of getting into work each day to see who I will meet and what I will face - there’s not many of my friends that can say that!
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Anna PowellArchitect, Vesta Architecture
Describe a typical day at work Everyday is different for me. I might spend one day at my desk doing some administration and drawings. The next day I will be at site meetings, clients meetings and CPD lectures. The variety is very stimulating.
What do you think are the three most important skills to succeed in your career area?Design flare. Problem solving skills, because no project runs completely smoothly. Team worker, as a project is the result of good team work.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?Yes, once I decided, around my GCSE’s I was determined. Work experience helped me realise that this career was definitely for me.
What do you love most about working in your career area?I love buildings, it’s that magical moment nearing completion on a project when you realise that something you have drawn for the last year or more is becoming reality, and then you see your clients’ faces and realise that they are happy. That is a very fulfilling feeling.
Don’t be fooled into thinking that you have to study maths and physics to do architecture. It would help but it isn’t mandatory. Follow the subjects you love, that will get you further
Are there any negative aspects of working in your career area that people considering it should be aware of?It can be stressful. You are working to strict deadlines and so need to be organised. There can be tensions within the design group, so you’ve got to try to just stay calm and get on, no matter what arises.
What training / qualifications did you undertake for your current role or are you currently undertaking?I did all my training at Portsmouth University. I carried out my degree for three years, then worked in Winchester for a year before returning for my post graduate diploma for two years. I then worked in Jersey for two years whilst carrying out my Master’s Degree part time. By staying at the same university I was able to continue the relationship I had built with the lecturers, this made the whole experience a very supportive one.
Is there any other information that would be of interest to someone thinking of this career?Don’t be fooled into thinking that you have to study maths and physics to do architecture. It would help but it isn’t mandatory. Follow the subjects you love, that will get you further.
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What is your name and job title? My name is Edward Blampied and I am an artist based in Jersey. I am a self employed commissioned artist. I am best known for my caricatures and saucy seaside postcard style of work that can be seen all over the island. I am also a teacher of art and have worked with many businesses in Jersey. I am best known for decorating The Hungry Man Cafe with cartoons and colourful menu boards.
Describe a typical day at workI check to see which painting needs to be completed and get to work. I am usually asked to paint a caricature of someone so I work from photos that are given to me by the customer.
What do you think are the three most important skills to succeed in your career area?You have to be self motivated. Advertising yourself and what you do is very important to generate business. Learn as you go along.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I always wanted to be an artist. All I have ever wanted to do is draw and paint. It can be quite hard when your job is also your passion, but you should do what you love and love what you do.
What do you love most about working in your career area?I get to be creative. Every commission I take on is different from the last so there is never any repetition. I work on my own most of the time which is why I run my own art classes. It is nice to interact with other people and teach them what I have learnt over the years.
Are there any negative aspects of working in your career area that people considering it should be aware of?If you start your own business in this area it will not happen overnight. You have to work hard to generate an audience and a steady flow of customers. You can have too much work one month and no work at all the next. You have to be constantly alert to where the work is and still maintain a creative attitude.
What training / qualifications did you undertake for your current role? I have been training to be an artist all my life. I think you are born an artist. I have been to art college and studied art and illustration but art is a constant road of discovery throughout your life. I seem to learn new things about art all the time. All you have to do is keep going.
Is there any other information that would be of interest to someone thinking of this career? Do what you love in this life. You only get one chance.
Edward Blampied
Artist
I have been training to be an artist all my life. I think you are born an artist. I have been to art college and studied art and illustration but art is a constant road of discovery throughout your life
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Jane JamesArtist / Owner of Jane James Coastal
Describe a typical day at work After getting up early and completing the general routine of getting a husband to work and a 13 year old daughter ready for school, I head into town to my studio at about 8:00am. My day is split between running the shops and making my own work. I might start by unloading a kiln full of work, some will be glassed and ready to be assembled and some will need colouring up (then I spend hours deciding what colour I want them painted). My colleagues arrive at about 9:00am and in between serving customers we sit and paint. We make as much as we can before school finishes and it’s back to our other jobs of running households. Oh, and we all do a lot of chatting and putting the world to right during our day.
What do you think are the three most important skills to succeed in your career area?Focus, confidence and stamina
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I never in a million years thought I would be doing this; my career started as a graphic designer, then a photographer and finally as Press and Media Officer for Essex Fire Service. My life changed when my husband took up the post of Chief Fire Officer seven years ago. I gave up a 24/7 365 days of the year job overnight and it was only when I tried to do that, that I realised I was a workaholic. It wasn't easy but now it is very rewarding.
What do you love most about working in your career area? I love the people I work with, I love the people I meet, I love creating new work and I love being my own boss. I have always worked hard but now I have my own business, if I work harder I get more back.
Are there any negative aspects of working in your career area that people considering it should be aware of? As far as running your own business is concerned the biggest negative is trying to find a work-life balance. I am not very good at that and I strive constantly to get it right.
What training / qualifications did you undertake for your current role or are you currently undertaking? I have no qualifications in ceramics or business but I have always had jobs that involve creativity and as a Press and PR Officer I have a lot of experience in communications; everything else has been a continuous learning on the job.
Is there any other information that would be of interest to someone think-ing of this career? As an artist/crafter that would like to make a living out of what they do, then my advice would be to give it a go but make your product or art your own, don't be tempted to copy. I believe my ceramics are a success because they are unique and made from the heart. If you can create something new and unique that people are willing to pay for then you are on to a winner.
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In today’s competitive market, hard skills such as technical ability and business insight define a person and are crucial for career success. However what is often overlooked is just how vital a person’s soft skills can be in securing, maintaining and progressing a successful career.
The term “soft” often creates misconceptions that these skills are “nice-to-haves”. The reality is far different as soft skills are increasingly sought out by employers in addition to standard qualifications.
In a business environment, soft skills include an aptitude in communication, presentation, professionalism, time management, team work and critical thinking. All of these are essential ingredients for individual careers as well as organisational success, even in non-client-facing scenarios. Someone may have sound knowledge about their specific line of work, but that talent is limited if it is not delivered effectively.
Today there are many opportunities for students to develop their soft skills both at school and university and through local schemes such as Young Enterprise, the IoD work shadowing, Duke of Edinburgh and more recently the Jersey Student Business Challenge. Human resources are differentiating candidates on evidence of their emerging soft skills and looking for extracurricular activities as well as qualifications. Therefore it is important that graduates and school-leavers draw on these experiences when preparing for interviews and even when drafting a CV or application.
When it comes to taking soft skills seriously training should be top of the agenda for a business that wants to
promote individual and organisational excellence. Training and continued personal development are at the core of EY’s values, and while hard skills are developed through the firm’s professional qualifications, on-the-job training and global learning curriculum, soft skills are given equal attention through schemes such as mentoring, coaching and counselling (career development and performance reviews).
Significant emphasis is placed on honing all aspects of communication, presentation and professionalism in ways that complement a person’s technical ability and allow them to enhance their talents. At EY, an introduction to soft skills training starts on day one and continues throughout their entire career, helping all employees to maximise their potential.
This dedication to enhancing soft skills has now begun at an even earlier stage. The recently launched EY Summer Internship Programme – which this year saw 14 university students from across the Channel Islands take part in a specially-designed four week programme – placed significant emphasis on the early development of these skills.
The internship students were introduced to EY’s core values (including integrity, respect and enthusiasm) and the attributes required for career success. The
interns were taught how these qualities can be delivered in practice through the “3 Is” method: “Impact” (ability to plan, manage and think creatively), “Image” (networking, presentation and reputations) and “Influence” (communication skills and teamwork).
The internship programme featured several workshops and interactive challenges to introduce the students to these skills, which included networking, presentation and interview training as well as many team building activities. The goal of this approach was to help them succeed not just in securing a job, but in setting the necessary framework in place to make best use of and improve on their soft skills from an early stage.
For anyone with career ambitions, soft skills development should be a top priority. Not only does this type of personal development come with natural benefits, it is also becoming a far more formal requirement for success in business. It is worth dedicating time to assessing your current skills, evaluating which soft skills are most critical in maximising your technical abilities, reflecting on your development areas and checking how your employer, or potential employer, can help fill those gaps and unlock the next step in your career.
IMAGE: The photo is of summer interns and EY employees with Cat Teasdale, Client Service Coordinator who has many years experience in team building activities. Their challenge was to get all their team through the rope obstacle in front of them but they were not allowed to use the same hole twice, it was great fun, difficult and really demonstrated how good they were at teamwork.
Why soft skills matterJulie Bisson, Executive Director, Assurance and People Leader at EY Channel Islands
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Katie BentleyAssociate (accountancy), EY
Describe a typical day at work I appreciate that this sounds like a cliché but there really are no two days the same. I’m currently starting my third year at EY and two thirds of the way through studying for my professional qualification, the Institute of Chartered Accountants of Scotland (ICAS).When I am not studying I am either in the office or at client sites as this depends on which stage of the audit we are at. I am also a member of our Sports & Social Committee and our Health and Wellbeing Committee, which keeps me busy and is something I really enjoy.
What do you think are the three most important skills to succeed in your career area?People skills – to work well in a team. Technical skills – to be able to grasp new concepts quickly.Personal motivation – to make the most of opportunities.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I have a degree in Biology and before leaving university I looked at so many career options. It was such a difficult decision and after discussing with family and friends their advice was to evaluate what I really wanted from my career. This really helped me focus and accountancy seemed the best fit for me as it would enable me to study towards a professional qualification and at the same time gain a really good understanding of how businesses work. I think there are few people who grow up dreaming of being an accountant, partly because there are many misconceptions.
What do you love most about working in your career area?I love the variety; I work in different teams and with different clients throughout the year. For example, recently I have worked on the audits of a group of funds compliant with Islamic laws, a trading company, a bank and a charity. Each engagement has provided new experiences and challenges, and I have enjoyed each in different ways.
Are there any negative aspects of working in your career area that people considering it should be aware of?Audit traditionally has a busy season between January and April where you will need to work longer hours. It is a challenging time of year but the office dynamics completely change, we have people join us on short term secondments from other EY offices and this gives you a great opportunity to learn about different cultures and experiences.
What training / qualifications did you undertake for your current role or are you currently undertaking?I am now two thirds of the way through completing my professional qualification; The Institute of Chartered
Accountants of Scotland (ICAS). ICAS is taught in block periods of two to three months when you can focus completely on your studies, with the exams being at the end of each block of tuition. It’s a difficult qualification, and I have had to work hard to pass the exams but being able to progress quickly in an area in which I previously had no knowledge has been really satisfying.
Is there any other information that would be of interest to someone thinking of this career?I think the best way of getting an idea of whether accountancy (or any job for that matter) is for you is by completing work experience. This year EY CI launched their first summer internship aimed at local undergraduates considering a career in accountancy. It is a well-structured four week placement that gives interns an insight into life at EY. If you would like to apply for our summer internship or a graduate trainee position, please send a copy of your CV and covering letter to: Abbie Cardy, Human Resources, Email: [email protected]
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Jennifer CoxAssociate (law), Ogier
Describe a typical day at workWhen I get to work the first thing I do is check my emails and write a task list so that I can prioritise my workload. Banking, the area of law I work in, is predominately transactional and tends to require quick turnaround times and juggling a few transactions at once. The rest of my day usually consists of drafting documents, corresponding with clients as well as their English legal counsel and negotiating with the other side. My working day always seems to go by very quickly.
What do you think are the three most important skills to succeed in your career area?The ability to produce work accurately and efficiently, manage time and establish good working relationships with clients are all essential skills for a banking lawyer.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?A career in law is something I considered from a fairly early age and my work experience tended to predominantly be in law firms. However, I wasn’t always 100% and it was only after finishing my undergraduate degree (in philosophy) that I knew I definitely wanted to be a lawyer. Converting to law only required one additional year of study (known as the GDL) which, in my experience, is viewed just as favourably by law firms as an LLB law degree. It was, however, a fairly intense course - there is a lot of material to cram into one year!
What do you love most about working in your career area?Banking law in Jersey is great because it provides an exposure to high value and exciting transactions which often involve a variety of different jurisdictions. It’s fast paced and we get to work with some really great lawyers as we tend to be instructed by magic circle firms in London.
Are there any negative aspects of working in your career area that people considering it should be aware of?It’s not a ‘nine to five’ job. Anyone considering a career in law should be prepared to put in additional hours when required.
What training / qualifications did you undertake for your current role or are you currently undertaking? I studied for three years at Cardiff University to obtain a 1st class undergraduate degree in Philosophy, two years at the College of Law in London for the GDL and then the LPC (Legal Practice Course) and I then carried out the two year Training Contract at Ogier to qualify as an English solicitor.
Is there any other information that would be of interest to someone thinking of this career?It can be difficult to obtain a training contract after you have finished your studies. Most applicants have very good academic records so, if you are considering a career in law, I would suggest trying to get as much work experience as possible to make your CV stand out and start applying early. FIND OUT MORE
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Describe a typical day at workI look after the Quality section of my lab, so I would be investigating incidents that have been reported due to errors made by our laboratory or prior to samples arriving in our laboratory, auditing processes to make sure that they are being performed according to current procedures, reviewing documentation to ensure that it is up-to-date, and reviewing results produced by our lab in comparison with other UK laboratories.
What do you think are the three most important skills to succeed in your career area?Attention to detail.Practical science skillsInterest in your chosen field (Biochemistry, Haematology, Microbiology etc.).
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I had always planned to work in pathology, but the requirements for working in an NHS laboratory changed during the time I was at university - this meant that I had to do some additional studying and work as a 'trainee BMS' before gaining my HCPC registration. The way that junior staff enter the profession has changed again since then so the requirements are more clearly set out.
What do you love most about working in your career area?The fact that I learn something new every day, from the clinical reasons behind a set of abnormal patient blood results to the reason why something is interfering with a particular assay. The mix of people that are my colleagues - I work with over one hundred people from countries all around the world.
Are there any negative aspects of working in your career area that people considering it should be aware of?A lot of laboratories require staff to work shifts. Depending on your laboratory, you could be asked to work 12 hour shifts, or a week of night shifts. Most big laboratories run a 24/7 service so there is also the requirement to work weekends and during holidays, such as at Christmas.
What training / qualifications did you undertake for your cur-rent role or are you currently undertaking?A lot! I have a BSc(Hons) in Biochemistry, a Postgraduate Diploma in Biomedical Science, an MSc in Clinical Biochemistry, the IBMS (Institute of Biomedical Science) Specialist Portfolio in Clinical Biochemistry and an IBMS Certificate of Expert Practice in Quality Management.
Is there any other information that would be of interest to someone thinking of this career? The minimum requirement to be a Biomedical Scientist is an IBMS-accredited degree, usually in Biomedical Science, and registration with the Health and Care Professions Council. A lot of universities currently offer co-terminus degrees which involve working within a laboratory during your degree and which therefore enables you to become HCPC registered at graduation.
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Nicola SlatterAdvanced Biomedical Scientist, Oxford University Hospitals NHS Trust
I learn something new every day, from the clinical reasons behind a set of abnormal patient blood results to the reason why something is interfering with a particular assay.
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Paul McCutcheonClinical Practitioner (Community Mental Health Team) Health and Social Services, States of Jersey
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Describe a typical day at work A typical day’s work involves attending the in-patient unit to see if there are any new clients requiring to be assessed for attending the recovery centre and arranging a time to assess that person later in the day. I will then discuss with ward staff who will be attending the groups that particular day. I then visit the Recovery Unit based in town and escort people who will be attending the morning group session up to the Recovery Centre. Once assembled, I will facilitate the session with the group. After lunch there will be another group session. Other duties include carrying a small caseload and being responsible for meeting, assessing and delivering treatments to community based clients. I am also involved in the auditing of our service and care provided, attending team meetings and ward rounds, clinical supervision to staff and sometimes teaching sessions etc.
What do you think are the three most important skills to succeed in your career area?A non-judgemental and empathetic attitude. Patience and adaptability - manager / leader, teacher , mentor, family mediator, clinical practitioner – and many more are required.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I entered my nurse training immediately on leaving school aged 17 and a half. I had the choice of going to college to do Printing Administration or train as a psychiatric nurse. I chose to undertake my nurse training and never looked back.
What do you love most about working in your career area? Anyone who knows me would agree that I am very much a people person and I couldn’t see myself behind a desk. Seeing people rebuild their lives and to help in supporting them through difficult times gives me a great sense of satisfaction.
Are there any negative aspects of working in your career area that people considering it should be aware of? Financial constraints demand having to justify/evidence base everything you do. Getting things done can be very time consuming and then obviously frustrating but I suppose that's just good business sense and no different from any other organisation.
What training / qualifications did you undertake for your current role or are you currently undertaking? I trained in 1984 and entry qualifications to a nursing course then were five O-levels (GCSE equivalent), one having to be English. Currently to qualify as a registered nurse you must study at degree level. It is mandatory that qualified nurses continue to develop and strengthen their existing knowledge base and keep up to date with current practices to ensure individuals are receiving the highest quality of care, so training is pretty much centered around lifelong learning. Many years of ongoing training and experience in a variety of mental health areas helped me to work in my current role. These would include training in psycho social interventions, cognitive behavioural techniques, and dialectical behavioural therapy. This summer I have just graduated with a BSc in Clinical Practice with Southampton University and I’m
considering going on to study at Master’s level. I gained experience working within Inpatient Assessment units, an Eating Disorders team, an Acute Community Mental Health team, a Drug and Alcohol team and a Mental Health Liaison team prior to my current role.
Is there any other information that would be of interest to someone thinking of this career? If you like helping others and at times working very closely with not only the individual who has difficulties, but with their family and friends this job can be extremely rewarding. The job can be highly emotionally charged and therefore not for someone who can become emotionally involved. There are many areas within mental health you can specialise in and you are helped enormously by the Education team to develop as a practitioner.
For further information about careers in Nursing in
Jersey contact the Nursing and Midwifery Higher
Education Department on [email protected]
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Describe a typical day at workThe good thing about my job is that every day is different. One day I might be in the office tendering for big projects which involves going to many different companies for their products or services and bringing it all together which can be very interesting to learn about new technologies and materials that are available now. On another day I can be driving around the different projects that we are currently working on and liaising with the customers and our employees to make sure that everything is going well, to plan and within timescales. The best bit about my job is seeing a project turn from a design idea into a finished article and being involved in every step to get it completed.
What do you think are the three most important skills to succeed in your career area?You need to have good people skills and also be good at solving problems methodically but by far the most important thing is trying to stay calm when problems arise.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?From a young age I was always around the construction business as my grandad had his own business and he taught me a lot as I was growing up. I was never interested in academic work and it was all I ever wanted to get into. I am very happy with where I am now and I am grateful I was given a chance to pursue the trade I had a passion for.
What do you love most about working in your career area?The best part of my job is going into a public place and seeing work that you have made or been involved in. A recent example of this would be Kokos nightclub and Banjos restaurant. I was involved in the whole process and it is rewarding to see the businesses doing well with the image and service we provided them with.
Are there any negative aspects of working in your career area that people considering it should be aware of?It can be very stressful at times and be very long hours. Some jobs are on deadlines and the company can get fined if we haven’t completed our work on time so it’s important to have everything as organised as you can to try and prevent delays. This can take a lot of time and effort to make sure everybody is doing what they should be and that all materials turn up on time. It’s not unusual for people in the trade to be working over 60 hours a week in the lead up to a deadline.
What training / qualifications did you undertake for your current role or are you currently undertaking? I completed my City and Guilds intermediate and advanced bench joinery and also the advanced institute of carpenters whilst serving my five year apprenticeship in the trade. I haven’t gained any qualifications for what I’m doing now, it has just been a natural progression through the company and a very steep learning curve. I hope to go on and complete construction management and quantity surveying courses in the future.
Is there any other information that would be of interest to someone thinking of this career?Don’t give up. Apprenticeships can be very hard to come by. However, as long as you show that you are keen eventually you will get a chance. Volunteering for work experience in a company is also a good way to get your foot in the door. I was offered my apprenticeship after doing my work experience in year ten at school and now I have been here just over ten years!
Carl HarveyContracts Manager and Foreman, Design Dimensions
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Neil HarveyCountryside Ranger, National Trust for Jersey
Describe a typical day at workThe spring and summer months can be our busiest times at the Trust as this is the time of year where everything is growing like mad. I spend a lot of my time cutting back our footpaths and maintaining access, as well as carrying out the Branchage. This is also a good time of year to carry out any monitoring and surveying of the flora and fauna on our sites. During the autumn and winter our tree planting and hedge planting takes place. Any given year I could plant in excess of 400 trees.
What do you think are the three most important skills to succeed in your career area?The ability to work in a small team, often in challenging conditions, being practical and adaptable, and with a genuine interest in wildlife and nature conservation.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I didn't originally train for life in the great outdoors. I studied Fine Art after I left school. With the fine art world not exactly being awash with career opportunities in Jersey I needed another way of pulling in some money. I always had a passion for nature conservation and land management and I ended up working for a small garden company with a real passion for wildlife. When the position at the National Trust came up I was well placed, having gained some great experience in conservation.
What do you love most about working in your career area? I love the varied nature of my job and working alongside a wide cross section of the community, such as volunteer groups, local farmers and school children. I enjoy seeing the hard physical work we do on the land taking shape, establishing our land management plans and witnessing them coming to fruition with an increase in flora and fauna populations.
Are there any negative aspects of working in your career area that people considering it should be aware of? Working in conservation is a lifestyle job to a certain extent. You have to be passionate and interested in the job you are doing as you are never going to be rich in this line of work. I personally don't mind working in the elements as you can always wrap up but some people may find the soggy winter months a bit of a chore.
What training / qualifications did you undertake for your current role or are you currently undertaking? I didn't have any formal qualifications for this job when I originally started, just experience, and I guess I must have interviewed quite well. I consider myself quite lucky to have got into conservation when I did. These days there is a lot more competition for jobs working in the environmental sector. Since starting at the Trust I have taken various vocational training courses such as a chainsaw certificate, grassland and
woodland management courses as well as various flora and fauna identification workshops.
Is there any other information that would be of interest to someone thinking of this career? With degrees in ecology and environment based courses proving ever popular I think it is important to stand out from the crowd when submitting a CV. Gaining experience through volunteering is a very good way to get into this line of work and can be just as valid as a formal qualification, if not more so.
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Ben Hickingbotham Creative Director, The Observatory Visual Culture
Describe a typical day at workStrong coffee married to organised mayhem, long days peppered with a medley of meeting lots of interesting people from all walks of life, technical challenges, creative conquests, people management, visualising a product from start to finish may it be a brand strategy, design rationale, campaign brain storming, digital production, animation briefing or live action filming on location all makes for a day that differs from hour to hour and keeps the mind active and out of trouble(ish).
What do you think are the three most important skills to succeed in your career area?Persistence with a strong will to better yourself, don't allow your ego to get in the way of learning from others with more experience. Creative minds are a gift, research and always refine your thoughts. Technical knowledge is crucial and can literally take decades to be able to handle some challenges so don't be in a rush. A polished set of media skills takes many moons to polish.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I have always wanted to work in the creative world, as I see myself as un-employable in any other industry. Pretty much since aged 14 I have worked in the design industry. I started as a snotty nosed slave to design which was fraught with frustration and torment, but deep down I knew that I would be a designer of some description. Anything that is easy, is not going to be long-term. If you think any career will be easy you probably need a reality check!
What do you love most about working in your career area?I am one of the lucky ones and have learnt that even the most mundane tasks can be enjoyable. It's what you make of it! Collaboration with like minded people that deliver something beyond expectation is a major part of why I get up in the morning (if I have been to sleep that is). Design and
visual culture is a passion that cannot be described in 60 words it's a way of life that constantly keeps giving, growing and evolving.
Are there any negative aspects of working in your career area that people considering it should be aware of?It does take many years to grasp the polished technical skill set to be able to deliver what is in your mind. This can be frustrating but persistence, research, collaboration with unique talents and graft soon sort that out. There are lots of idiots in every industry, so don't let the hipsters and the middle management put you off media. People are people and that's what makes life interesting right!?
What training / qualifications did you undertake for your current role or are you currently undertaking?At the age of 14 I knew I wanted to be a designer, so I took the route which unfortunately does not really exist anymore. Take the bus to a design agency after school to Letraset Type and learn airbrush techniques which always led to me getting kicked around as I was the office junior, but I knew I wanted to be a designer at this stage. So I stuck with it, whilst many mates were off travelling and working in banks. This then led to an internship, Junior Mac Operator, Junior Designer, Senior Designer, Studio Manager and now running my own business as a Creative Director. I am one of the lucky ones but to an extent we make our own luck!
Is there any other information that would be of interest to someone thinking of this career?Design, direction, motion, media, production, illustration, animation, branding, tech and development are all very specialist skills and some of us are wired more appropriately for a particular skill. Find out and experiment with as many options before you make that all important decision. You may want to be a designer but soon realise that you are more suited to be a film-maker or animator. Know what you really enjoy doing and follow your own lead. I always try not to influence as it's a very personal decision and trust me you know when you find your path.
Anything that is easy, is not going to be long-term. If you think any career will be easy you probably need a reality check!
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Describe a typical day at workEvery day at work is very different. First thing in the morning I am given a list of all the patients and treatment required for the day ahead, I assist the dentist to provide the best possible care for the patient. I ensure every patient is calm and comfortable during their time with us by greeting them and building a relationship with them all. During the day it is essential that I am prepared for any situation that could occur, which could be anything from last minute changes in treatment to a medical emergency. Good communication skills are key in this industry, we could see up to 30 different patients a day so it is difficult to predict what we could be faced with. Which keeps me on my toes and ready for any challenge that is thrown my way. Which is always exciting!
What do you think are the three most important skills to succeed in your career area?1. Confidence - to be able to put yourself in a challenging situation with a positive attitude. 2. Enthusiasm - you need to love what you do and be inspired. Enjoy every day as it comes. 3. Patience - you are faced with a lot of tasks to complete at one time. Be calm and keen to succeed.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?At a young age my great nan used to say, 'She will be a dentist one day' My first jobs started in retail, which I
loved because I enjoyed interacting with the public . I then moved onto visual merchandising which is very creative and fun. However, my heart was always in dentistry. I plucked up the courage to apply and when I was told I had the job I knew this was the career I would succeed in. I gained confidence and with the support of colleagues I was able to proceed in achieving my goals.
What do you love most about working in your career area?There is very little I dislike about being a dental nurse. I love being faced with new things each and every day. I am always learning something new which keeps everything fresh and exciting. Building relationships with patients has to be the most fulfilling part, seeing patients’ fears and nerves disappear because you have provided personal care for them makes every day feel like you have accomplished something.
Are there any negative aspects of working in your career area that people considering it should be aware of?I think there are a few things that others may find negative about this particular job. The job itself is very mentally and physically tiring, not to be squeamish and having a strong stomach is probably required to handle the more 'messy' side to the job. Dealing with blood and saliva etc, which does take a while to get used to. But once you do it is so much more exciting to get stuck in and not to be afraid to get your hands dirty!
What training / qualifications did you undertake for your current role or are you currently undertaking? National Diploma in Dental Nursing, which took one year to complete. This was a distance learning course which made things a little more difficult but I was supported throughout by colleagues and my mentor Natalie from Trackers, the apprenticeship scheme. Workshops were held on island and two exams in London which was a written exam and a practical. I am now able to further my knowledge and learning by doing additional courses including radiography and impression taking.
Is there any other information that would be of interest to someone think-ing of this career?I would advise to do some sort of work experience before jumping straight into the industry. Just to be aware of what you are fully required to do. It is a lot of pressure and hard work but once you get stuck-in it becomes second nature to you and very enjoyable. It's a very practical, hands on job and even though the hours can be long the day always flies by. Be committed, you are not going to pick it up over night. Power through and you will love it hopefully as much as I do!
Dannielle CoatesQualified Dental Nurse at BrackenBarrett Dental Surgery
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Rocco Nahas-MehargDesigner, The Loving Chair Company
Describe a typical day at work One of the most wonderful features in my profession is that there's no routine. Every day we have something different to do. New projects are always coming along and this endless circle of activities keeps refreshing the ideas and making the new challenges more exciting.
What do you think are the three most important skills to succeed in your career area?Originality: if you have seen, don't do it! Creativity: if you have seen and want to do it, find different approaches. Focus: Make it better.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I am a very lucky professional. I have the career that I always planned to pursue since I was a child. Everything I have done in the past was somehow connected with art, design and drawing; and these are not my most important talents. What I think it is, is following my dreams.
What do you love most about working in your career area? The possibility of making the world more beautiful, making people happy and making them smile with my creations. Doing art at any level is, ultimately, dealing with other people's emotion. Any reaction to my work is better than none. If someone glances at my works and doesn’t react then something must be wrong.
Are there any negative aspects of working in your career area that people considering it should be aware of? You have to bear in mind that it is always good to be daring in this profession, however some people will reject you exactly for this trait. The audience can be comfortably numb, the artist, never!
What training / qualifications did you undertake for your current role or are you currently undertaking? BA(Hons) Industrial Design - Project of Product Master of Arts in Illustration, three years as a university lecturer teaching fashion, interior design, drawing, history and other disciplines and 20 years of professional expertise in arts. My training never ends.
Is there any other information that would be of interest to someone thinking of this career? Keep yourself inspired, open your eyes, learn languages, visit different countries and cultures, reinvent yourself as many times as you feel like, pursue your personal style but do not repeat the same old tricks. There's an audience for your work, go out there and find where they are.
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Hannah Jacques DJ/Producer Self Employed
Describe a typical day at work My work isn't very structured at the moment, but it goes from finding time to produce music on my computer at home, networking through emails and social media, keeping up to date with all information on what is going on and sorting out bookings, recording mixes and podcasts, downloading demos and tunes sent from record labels, researching the latest artists and labels, and playing gigs throughout the week.
What do you think are the three most important skills to succeed in your career area?The ability to perform as a DJ, to mix, find the right music for the right gig, and keep up with trends. To network... it's WHO you know!The ability to learn and develop.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?DJing was never a career I thought of until I saw Sam Divine play over here in Jersey. When I saw her play, I had a moment of clarity and thought, that is what I want to do, so I started looking at ways I could get noticed more. I have been an actress/singer/dancer and personal trainer before a DJ.
What do you love most about working in your career area?The fact that I can make people dance, and the reason they are having a great time is because of the music I am playing. Nothing feels better than having a receptive crowd love every tune. Also the social side, I haven't met any nasty people as of yet.
Are there any negative aspects of working in your career area that people considering it should be aware of? The travelling, the unsociable hours, tiredness, you need to be on top form whenever you play even if you feel rubbish you have to fake it. Also being completely paranoid about your ears getting damaged. I take ear plugs wherever I go. I think everyone should wear ear plugs in clubs.
What training / qualifications did you undertake for your current role or are you currently undertaking?My only training really was practicing mixing (on vinyl back in the day),
exploring different music, and totally immersing myself into everything House. Tony Safe who taught me is a legend with old school tracks so I had a fantastic starting knowledge of House. Then I guess you qualify when you start to play in front of a crowd, and eventually get paid to play which makes you a professional.
Is there any other information that would be of interest to someone think-ing of this career? It seems these days everybody wants to be a DJ, but there is a whole lot of talent out there too. Be true to the art and learn on vinyl and technics, you will have huge respect from others if you do. You can start by collecting tunes you like, and get free digital mixing apps and software, and see where it leads. Garageband is great to have a play at production too... there are no boundaries with music so just have a bash.
It seems these days everybody wants to be a DJ, but there is a whole lot of talent out there too. Be true to the art and learn on vinyl and technics, you will have huge respect from others if you do. You can start by collecting tunes you like, and get free digital mixing apps and software, and see where it leads.
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Mark MacGregorEconomist, States of Jersey
Describe a typical day at work A day at work might involve: researching a policy issue or proposal, analysing a problem and collecting data, writing a report or article, or advising our customers - typically Ministers or officers in other government departments - to help them to decide their policies. My work is varied because I have many different priorities and projects on the go. Some priorities are set for the year - for example, understanding productivity performance in Jersey and how we can improve it in the future. Others are set by emerging issues, such as the increases in unemployment since the recession in 2008.
What do you think are the three most important skills to succeed in your career area?Analytical skills to apply economic theory and evidence to any situation, being able to communicate with a wide audience, and team work.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? In my last year at university I decided I would either get a job doing something I enjoy (using economics) or something that would help me to reach my long term ambition of running my own business one day. I couldn't find an economist job when I returned to Jersey, so I became a trainee accountant to help me reach my ambition. I qualified after three years, but shortly after, I noticed the States of Jersey were advertising for an assistant economist. I got the job, but it was difficult for me to put the accountancy to one side and start a new career again.
What do you love most about working in your career area? I love using my expertise to influence and improve a wide range of States policies which affect our lives in so many ways. I also enjoy the many different economic and social issues that I am involved in, including economic growth and diversification, housing policy, tax policy and unemployment, for example.
Are there any negative aspects of working in your career area that people considering it should be aware of? I think the main thing is that economists are not on the front line of public service delivery. The impacts of my work can either be hard to see (for example where it creates the right conditions to allow people and businesses to be more successful) or cannot be seen first-hand.
What training / qualifications did you undertake for your current role or are you currently undertaking? The main requirement to become an economist is a good degree in Economics or Economics with another subject. A Master’s degree is not essential, but it will give you more options outside of the
States of Jersey (for example with a career in academia, or the Bank of England). Ongoing professional development is also very important. I take economic courses and go to seminars in the UK, and read widely to keep up to date with topical issues.
Is there any other information that would be of interest to someone thinking of this career? Economists are generally sought after in the private and public sectors all around the world and this provides a wide range of opportunities to explore. Economist skills are also transferable into many other careers. There are not enough economists working in Jersey at the moment but there will be more opportunities in the future.
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Will CarnegieEntrepreneur and Director, Lighthouse Consulting Group
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Describe a typical day at work There are two very different types of day for me. If I am office based it's lots of emails, client meetings, proposal writing and preparation. If it's a fee earning day then I will be working with clients anywhere in the world running programmes with groups or coaching individuals.
What do you think are the three most important skills to succeed in your career area?Be curious and interested in people. Be a great listener. Be able to ask the type of questions that really stretch people to think differently.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I've had an amazing time since leaving school here in Jersey including time in the Royal Navy, skippering a yacht in a round-the-world yacht race and running a sailing and events business before settling into consultancy. Some of this has been easy and a natural progression and some really stretching but always my own choice. What I would say is that each change has built on the last and enabled me to build on my skills.
What do you love most about working in your career area? For me it's primarily about meeting and working with people all over the world to raise performance. I am passionate about great leadership and when I receive great feedback to say that a client has seen a change in behaviour I am always really pleased.
Are there any negative aspects of working in your career area that people considering it should be aware of? Travel and uncertainty. I spend about two to three days away from home every week so being away from family can be tough. Being self-employed means you need to be OK with uncertainty as it is all on your shoulders.
What training / qualifications did you undertake for your current role or are you currently undertaking? Every year I invest in personal development in one key area. This year I became accredited in a great leadership tool called Situational Leadership 2, next year’s focus is coaching and I'll be developing my coaching skills further.
Is there any other information that would be of interest to someone thinking of this career? Before moving into any consultancy role you need experience. Consulting is not necessarily something you can leave school, college or university and step straight into. However it's a great place to aim for and your experience can come from surprising areas; I spent ten years at sea on various ships and yachts and this gave me some great skills in working with teams and individuals. So be open-minded and don't be afraid of changing roles. Finally, learn to listen!
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James O'GarraFilm Maker/Animator, self-employed
Describe a typical day at work There are days when I start at 6:00am, but usually I'm in the studio by at least 10:00am. I generally finish about 7:00pm. If I'm going out filming, I'll go through my equipment and make sure I've got everything ready. If I'm based at the studio, then I'll probably be editing footage from various shoots or I'll be using After Effects for motion graphics. Anything from simple titles, fixing shots or full scale animated projects.
What do you think are the three most important skills to succeed in your career area?Research, technical understanding and an eye for detail.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I was always keen to be an animator, but there was more demand for film making so over the last six or seven years I've become more involved with the film side of things. It happened slowly and you have prove your worth. Videography tends to attract a wide range of people, some brilliant, some absolutely terrible. This means that clients can be somewhat reluctant to hire someone without a proven track record.
What do you love most about working in your career area? Working at The Observatory is brilliant. Working with so many other creative people has helped me to develop my own skills and as a collective it has meant that large clients have been acquired. Client satisfaction is what drives us. Knowing something that you are passionate about is also appreciated by someone else is very rewarding.
Are there any negative aspects of working in your career area that people considering it should be aware of? As I'm self-employed, I've also got to deal with my own admin, which I hate. Filming can be long hours and can be stressful. I'm also a stroppy diva, and I don't like it when I'm ignored.
What training / qualifications did you undertake for your current role or are you currently undertaking? BTEC Diploma in Art Foundation, BA (Hons) Visual Communication
Is there any other information that would be of interest to someone thinking of this career? You will have to learn constantly and continually improve. Answer your own questions and learn from your own mistakes. Take advice when it’s offered, but don't rely on anyone to help you. 90% of what you need is on the internet and the rest comes from experience.
Videography tends to attract a wide range of people, some brilliant, some absolutely terrible. This means that clients can be somewhat reluctant to hire someone without a proven track record.
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61
Carli Garraghan Forensic Psychologist in Training States of Jersey Prison Service, H.M. Prison La Moye
Describe a typical day at workI assess offenders’ risk of reoffending and harm to others or themselves, and identify need for interventions. Sometimes, I complete assessments within multi-agency or multi-disciplinary meetings. I also assess prisoners’ suitability to undertake temporary release. I conduct one-to-one interventions and I am a facilitator on evidence-based group-work offending behaviour programmes. I supervise colleagues' delivery of programmes to help develop their skills to deliver programme sessions effectively. I provide advice to prison staff about management of prisoners’ behaviour, such as self-harm. As part of my training, I complete a reflective account of my work each day and engage in weekly supervision.
What do you think are the three most important skills to succeed in your career area?I have to maintain integrity when others do not share my professional opinion and make defensive decisions because the consequences can have a significant impact. Working with people from different backgrounds and different professions means effective communication skills are essential. Objectivity is important because I work therapeutically with offenders and assess their level of risk.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I wanted to be a Forensic Psychologist since I was 15 years old. After I graduated, I realised my psychology degree gave me little practical experience to prepare me for my career and that I needed to gain relevant work experience. It was also apparent how few employment opportunities there are in forensic psychology, especially in Jersey, and that competition for them is high. Even after completing my Master’s Degree, I considered training in other disciplines of psychology but these did not interest me as much as forensic psychology. Perseverance was crucial in getting to this stage in my career.
What do you love most about working in your career area?Seeing offenders develop an understanding that they can learn new skills to think and behave that will help them live their lives without offending. This gives them a sense of control over their futures. Knowing that my work contributes to protection of the public from harm and the impact of criminal behaviour is the part I find most rewarding.
Are there any negative aspects of working in your career area that people considering it should be aware of?Most Forensic Psychologists are employed within prisons, which can be unpredictable and challenging working environments; it does not suit everyone. The supervised professional practice training route often takes longer than the specified two years. It requires self-motivation to engage in projects outside the duties within my role and therefore, additional work outside of my normal working hours is necessary.
What training / qualifications did you undertake for your current role or are you currently undertaking?I completed a BSc in Psychology and an MSc in Forensic Psychology, both accredited by the British Psychological Society (BPS). I am currently undertaking the BPS's qualification in Forensic Psychology, under supervision of a Chartered Forensic Psychologist. This is a professional practice doctorate level qualification designed to develop the level of competence of a Chartered Psychologist in four key areas of practice: conducting psychological applications and interventions; research; communicating psychological knowledge and advice to other professionals; and training other professionals in psychological skills and knowledge.
Is there any other information that would be of interest to someone thinking of this career?Thorough research is recommended because there are misconceptions about what a Forensic Psychologist does. Restrictions in working directly with offenders and accessing secure settings means relevant work experience can be difficult to obtain. Think creatively about opportunities within agencies or charities in related areas, for example, those who assist victims of crime or vulnerable adults. Successfully working with offenders requires a non-judgemental attitude and the skills to motivate people to address their behaviour.
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Robert Brown Front Office and Reservations Manager, Longueville Manor Hotel
Describe a typical day at work:Normally my working day starts at 8:00am. When I arrive to work, the first thing I do is check my emails and deal with any urgent matters. It tends to be quite busy between 08:00 - 10:30 and 14:00 - 17:00 for both the reservation office and the reception desk therefore I act
as a support role to both. I keep a strong presence in the hotel lobby during peak times making sure that everyone is being taken care of. At 10:45 each morning, the heads of all the departments meet and we discuss key information and events taking place in the hotel that day. I also act as a first port of call for any complaints or issues that may arise throughout the day and ensure they are dealt with appropriately. I have various office duties to undertake too such as invoicing, staff scheduling, training etc. Depending on the day, I could also have meetings with the Sales Manager to discuss pricing and availability strategies or my General Manager to talk about staffing and training for the department. All being well, my working day ends at 17:00.
What do you think are the three most important skills to succeed in your career area?Impeccable customer service Communication Ability to work under pressure
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?My relatives had a restaurant whilst I was growing up so I was introduced to the industry at a young age. I would always help out at the restaurant whenever possible, which
I loved. When I finished high school, I ended up studying accounting however six months into the degree, I decided it wasn't for me so I switched to a Hospitality Management course. A few months later, I knew I had made the right choice and I haven't looked back since.
What do you love most about working in your career area?The part I love most about my job, is the constant interaction with people. I meet new people every day and enjoy working alongside such a diverse group of individuals. I also thrive working in such a fast paced environment where no two days are ever the same!
Are there any negative aspects of working in your career area that people considering it should be aware of?The most obvious answer here, is the one which everyone automatically thinks. The hours are long and unsociable and generally speaking the wages are low until you reach a senior position. There can also be multiple things happening at once so it can get quite stressful at times. That being said, there are negative aspects to every job and in my opinion, the positives far outweigh the negatives.
What training / qualifications did you undertake for your current role or are you currently undertaking?There are no formal qualifications required for my current role however I have completed a BA (Hons) Hotel and Hospitality Management which I gained back home at Strathclyde University. I am also currently enrolled in an 18 month online course taken through Cornell University which aims at developing the key skills and competencies of
junior managers and executives. I think it is important to gain some international experience too. I have been lucky enough to spend a few summers working in America and also completed a placement at the Dubai Air Show.
Is there any other information that would be of interest to someone thinking of this career?Now more than ever, more people are recognising hospitality as a viable career path. Most assume the only positions available are in kitchens, restaurants or bars however there are such a diverse range of roles available including, sales, marketing, and human resources. Yes, it's tough however if you are determined and work hard then you will have the opportunity to go places in an industry, where the world is quite literally your oyster.
The part I love most about my job, is the constant interaction with people. I meet new people every day and enjoy working alongside such a diverse group of individuals.
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Charles Le Sueur Head Golf Professional PGA Advanced Professional Alderley Edge Golf Club (self-employed)
Describe a typical day at workMy typical day includes five or six hours of teaching golfers of all levels and three or four hours working in my golf shop serving customers and advising them on which equipment will help them best with their game. I also have some responsibilities for the Golf Club where my business is based, including helping to attract new members and visitors to play at the club.
What do you think are the three most important skills to succeed in your career area?People skills In-depth knowledge and expertise of the game of golf Sales and marketing
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I have always enjoyed all sports, especially golf and it seemed the natural direction for me to go in. When I was 16 I found the course at the University of Birmingham which I aspired to do and this was the springboard for my career.
What do you love most about working in your career area?I love the fact that my favourite hobby is my job, it beats being in an office all day! I also enjoy meeting so many people who also enjoy playing golf. I love the variety of the job too and I never get bored.
Are there any negative aspects of working in your career area that people considering it should be aware of?Be prepared to work long unsociable hours, running your own business in golf can be tiring! Although I am now working in golf, I am actually playing less golf now than I ever have, this is because my business has to take priority.
What training / qualifications did you undertake for your current role or are you currently undertaking? Three year degree at the University of Birmingham (in conjunction with the PGA) in Applied Golf Management Studies and the PGA Advanced Diploma which led to being awarded with advanced professional status. I have also carried out a range of professional development courses with the PGA and the Golf Club Managers Association.
Is there any other information that would be of interest to someone thinking of this career?Golf is now a global game and I worked in Italy for a year and it was a great experience. The British PGA Professional qualification is recognised across the world and it is therefore fairly straightforward to find jobs abroad.
I love the fact that my favourite hobby is my job, it beats being in an office all day! I also enjoy meeting so many people who also enjoy playing golf.
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Joanna MuirHuman Resources (HR) Partner, Jersey Post Limited
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Describe a typical day at work I am usually first in the office at 7:00am to cram in some study before my actual day job starts. Around 8:00am I am joined by my colleagues and we catch up on the previous day’s events and discuss any urgent queries. There is never a typical day in the HR Department; every day is different which makes it interesting and unique. My day can include recruitment interviews, assisting with the development of job descriptions, writing employment contracts, writing and developing policies, advising managers and employees on various matters and delivering in-house training.
What do you think are the three most important skills to succeed in your career area?Working in HR you need to be fair, consistent and empathetic. These three go hand in hand with each other when dealing with people.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? Never! After graduating from university I came back to Jersey for temporary work to save money to go travelling. I secured my first temporary job in Jersey Post’s HR Department doing admin duties; I had no HR experience. After temping for a month I was offered a fixed term contract which eventually progressed to a permanent role. It was reasonably easy to get into HR but I think I was very lucky to be given the opportunity by Jersey Post and my manager who saw potential in me. After gaining some HR experience I was encouraged to study for the Certificate in Personnel Practice course.
What do you love most about working in your career area? I love working with so many different levels of people from all around the business. I am constantly humbled that employees and managers trust in me to help with work problems in such an important area and it is always a nice feeling when I help resolve them.
Are there any negative aspects of working in your career area that people considering it should be aware of?Working in HR you are unfortunately involved in processes that can be quite difficult, such as redundancy, and hearing about employees’ personal problems can often be distressing.
What training / qualifications did you undertake for your cur-rent role or are you currently undertaking? I have worked in HR for nearly seven years and gained a large amount of experience. In 2009 I achieved the Certificate in Personnel Practice which provided a platform for my future studies and career. I am currently studying for my Master’s Degree in HR Management; I am due to complete my 15,000 word dissertation in December. The last two years have been extremely challenging, studying before and after work and most weekends but I know it will be worth it.
Is there any other information that would be of interest to someone thinking of this career? I fell into HR by chance and I stayed because I enjoyed the work. If you are interested in this field I would start in a HR administrative role within a company and gradually take on more over time. Your next step would be to obtain the Certificate in Personnel Practice, which is a foundation qualification intended for someone new to, or aspiring to, a career in the profession.
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Tom AndrewsIT Apprentice, JT Global
Describe a typical day at work A typical day at work involves working on PC’s which are scheduled to be distributed about the company. This consists of re-imaging and moving them into specific groups on our network. I also use a tool called System Center Configuration Manager to distribute software and various other packages. So far I have been working with the workshop team, but I have a schedule for the length of my apprenticeship where I will be able to experience other areas of IT, allowing me to get a feel for how each team operates and eventually choose which area of IT is best suited for me.
What do you think are the three most important skills to succeed in your career area?Broad technical knowledge.Ability to solve problems effectively and logically. Good communication
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? Yes, since my early years at secondary school I have always planned to take up a job in IT. Working with computers has always been my interest and I feel that working in IT was the right career for me.
What do you love most about working in your career area?There are many things I love about working in my career area. One reason is because of what my job involves, by doing something I love, I am able to enjoy my career and look forward to each day. Another reason is because of the great people that I work with.
Are there any negative aspects of working in your career area that people considering it should be aware of?No, so far I have thoroughly enjoyed working here.
What training / qualifications did you undertake for your current role or are you currently undertaking?I completed my A-levels at Hautlieu School and received my results in the summer of 2014. I studied ICT, Chemistry and History at A2 Level and Computing and Maths at AS Level. I also did work experience at the States ICT Department and the Ports of Jersey ICT Department. I hope to start undertaking some qualifications specific to my job role soon.
Is there any other information that would be of interest to someone thinking of this career? For anyone thinking of this career I strongly recommend it. I think that it is a great place to begin my career in IT because I am learning and gaining qualifications as well as becoming experienced in working in an IT environment.
So far I have been working with the workshop team, but I have
a schedule for the length of my apprenticeship where I will be able
to experience other areas of IT, allowing me to get a feel for how
each team operates and eventually choose which area of IT is best
suited for me.
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Describe a typical day at workThe day starts at 7am loading tools, materials and equipment for the day. Then driving to site, which can be anywhere on the Island. We do all types of landscaping and land management, and tasks vary a great deal between the seasons. Tasks include building structures like treehouses, decks, footpaths, bridges, boardwalks, and land management within woodlands and coastal areas, such as cutting and clearing fallen trees, and scything meadows.
What do you think are the three most important skills to succeed in your career area?Attention to detail distinguishes any good tradesmen. Communicating well with staff, customers, suppliers and other contractors. Fitness. It's a physically demanding job that you do need the stamina for. No need to go to a gym after work though!
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?At school, a careers questionnaire revealed that my ideal career was Landscape gardener / Horticulturist, which did appeal to me. Initially I
was steered away from that path by various influences, as this was supposedly a job for under achievers with no real prospects. Having worked in the industry for 18 years, I've realised from my own experience that there are huge career opportunities within the industry from groundsmen to curator. For me, running my own business where I work close to nature makes going to work a pleasure.
What do you love most about working in your career area?Every day is different, which is one of the best aspects of my job. The variety of work and locations keeps things interesting and constantly brings new challenges.
Are there any negative aspects of working in your career area that people considering it should be aware of?I used to consider bad weather the major drawback to my line of work. As I've got older I've started to appreciate working alongside the seasons and enjoy the constant change, you need the cold, wet and windy days to fully appreciate the first days of spring, when it finally arrives. Good kit is essential if you want to work outside in Jersey all year round.
What training / qualifications did you undertake for your current role or are you currently undertaking? I was fortunate enough to work at Durrell for 5 years, during which time I studied Organic Horticulture on a correspondence course whilst receiving practical training. I also took various industry relevant courses such as chainsaw handling and maintenance. It's very difficult to find any horticultural training in Jersey but the Royal Horticultural Society (RHS) run correspondence courses at various professional levels. Experience also counts for a lot in the industry but gaining this from a qualified professional is becoming more difficult.
Is there any other information that would be of interest to someone thinking of this career? If you are considering working in this area, a good starting place might be a garden center or plant nursery. Working alongside plants everyday greatly improves a beginners understanding and subject knowledge. It would also improve your latin and statistically, gardeners, nurserymen and florists are amongst the happiest professions!
Ben ParkesDirector and Owner of Ecoscape Limited, landscape & land management contractors
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Joanna AndersonLecturer (Health and Social Care), Faculty of Community Studies at Highlands College
Describe a typical day at workI arrive in the office, typically at 8:15am, making sure I am ready for a full day of teaching, assessing and pastoral care. I have been personal tutor to 22 students this year, so I am their first port of call if they need assistance throughout the day. I am responsible for teaching Level 1 and Level 3 students this year, which gives plenty of variety in my day. I usually leave around 5:00pm, and often take work home for the evening, either marking or preparation for the next day.
What do you think are the three most important skills to succeed in your career area?You need to have great communication skills; if you have the ability to speak to absolutely anyone then this could be a career for you. Patience is also important, teenagers need time and space to work effectively, and also to challenge and make mistakes in a safe environment. You need to be flexible with your time and with your approach to students, parents and colleagues.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I didn’t plan to be a teacher; originally I went to university with the idea of becoming an accountant however that soon changed after working voluntarily for a few months in my year off with an amazing lady who had cerebral
palsy. She made me want to work with people instead of numbers. I gained my degree and applied to Sunderland General Hospital to do my nurse training. I worked in the UK and in Jersey as a qualified nurse, in areas ranging from main theatres to Community Nursing. I moved from my nursing role in Jersey after 11 years to Highlands College, answering an advertisement in the JEP for lecturers in the Health and Social Care department. I only had a little teaching experience at the time, so I undertook Level 3, 4 and 5 teaching qualifications over two years, and am now employed full time.
What do you love most about working in your career area?I love the interaction with the students; especially watching them grow and mature, both academically and personally. It's also a profession where I am learning all the time, and as I teach some science orientated subjects there are new advances to take account of all the time! I love working with my colleagues, we have a great team in the Faculty of Community Studies, and they are always there to support me when I need it. I love being able to mix my two careers, educating from my own experiences as well as knowledge.
Are there any negative aspects of working in your career area that people considering it should be aware of?There aren't many negatives, apart from the long working days, and lack of life at weekends! I do get time off in the holidays, and so try to fit in planning around my home life then.
What training / qualifications did you undertake for your current role or are you currently undertaking?I studied for my Level 5 Diploma in Teaching while working at Highlands College, over two years. We undertake further appropriate training all the time, both inside and outside of the College.
Is there any other information that would be of interest to someone thinking of this career?It's a great job, very rewarding, but not one for someone who likes a strict nine-to-five routine. My days are never the same, and so flexibility is key for someone thinking of working in education. The best thing about teaching in vocational education is the ability to combine both parts of my working life, using my knowledge and experience of caring for people as well as helping those who will become the next generation of nurses, carers, physiotherapists and social workers to have the knowledge they require to access the next part of their education or working life.
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Paul Spencer Lecturer in ICT. Highlands College
Describe a typical day at workA typical day is often varied. It could start with a lesson teaching website design using a variety of methods from coding to creating websites using content management systems. Then teaching students to create bespoke 2D graphics for software applications or websites as well as 3D graphics using applications such as Blender to use within animations. I might then work with a group of students, as their personal tutor, to help them develop their academic study skills or their employability skills for the workplace. At the end of the day I could then be teaching students how to create android apps for mobile phones and tablets.
What do you think are the three most important skills to succeed in your career area?Have a passion for learning. The capability to listen to, relate to and engage with young adults is immensely important. Be resourceful, patient and have the ability to communicate effectively.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?Teaching was always an ambition of mine however, I did not go into it immediately after university. Prior to becoming a lecturer, I worked as a data analyst, hardware test engineer and a freelance multimedia developer.
What do you love most about working in your career area? Being part of the process that contributes towards a student achieving their potential is incredibly rewarding. Having the opportunity to work with young adults and being creative with technology is both challenging and inspiring. These are just some of the reasons I wanted to be a teacher.
Are there any negative aspects of working in your career area that people considering it should be aware of? This is a career that you have to be committed to. You work with a broad range of people including learners, parents and employers. You need to understand the needs of your learners and be prepared to support them to overcome any barriers they may have to learning.
What training / qualifications did you undertake for your current role or are you currently undertaking? After completing my GCSEs I studied ICT at Highlands College. This experience motivated me to continue my education so, I studied towards a Bachelor degree in Multimedia Production at Nottingham Trent University and then achieved a Master’s Degree in Multimedia Engineering. As part of my initial teacher training I completed a DTLLS qualification that helped me to understand my role in the classroom and prepared me to be an effective educator. Is there any other information that would be of interest to someone thinking of this career?Working in education is an incredibly rewarding career path, it is also incredibly demanding. You need to be prepared to adapt and alter your plans in accordance with the requirements of the learners in the classroom. Each group you teach is different and each individual learner deserves your attention. Working with technology is just part of the job. Inspiring young people and supporting them to develop their knowledge, skills and attitudes to achieve their potential is the key purpose of my role.
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Frank Le GrosAssistant Legal Adviser, Law Officers’ Department States of Jersey
Describe a typical day at work I am part of the Legislation Team, one of a number of teams within the Law Officers’ Department providing legal services to the States of Jersey. I work on new legislation and, generally, the majority of my day will be spent assisting the team’s legal advisers with reviewing legislation, formulating drafting instructions for the Law Draftsman or preparing legal advice, especially on the human rights implications of new legislation. Other aspects of my role will involve meeting States officials to discuss legislative projects, liaising with the UK Ministry of Justice to assist the progress of Jersey laws toward obtaining royal approval, and briefing the Attorney General as to criminal penalties in new legislation.
What do you think are the three most important skills to succeed in your career area?Analytical and communication skills, and particularly in my role, the ability to get to grips with a new topic in a short space of time.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I made the decision to pursue a legal career whilst in sixth-form and, ultimately, the realities of training as an English solicitor in Jersey meant that I began my career in a local law firm practicing banking and commercial law. After six years in private practice I moved to the Law Officers’ Department which represented quite a shift in career path, primarily because the nature of the work differed significantly. The decision to move was easy, however, because the nature of the Law Officers’ work appealed to me and was unique as compared to that within the private practice sphere.
What do you love most about working in your career area?There is real variety to my work as it involves a range of subjects, such as adoption and mental health
legislation, for example. The work often has a political or constitutional dimension and might also be a current news topic, so is both interesting and relevant. Moreover, it is satisfying to see legislation on which I’ve worked being adopted and then implemented.
Are there any negative aspects of working in your career area that people considering it should be aware of?Obviously, as with any legal profession, there are manic days and late finishes, but those are rare. From personal experience, getting to grips with the complexities of local government and politics, and understanding how that impacts on the work we do, can be challenging at first but that is a learning curve which is soon overcome.
What training / qualifications did you undertake for your current role or are you currently undertaking?I studied law at university and completed the legal practice course at law school - a fairly typical route for those seeking a legal career. Thereafter, following a stint working in London, I qualified as an English solicitor with a Jersey firm. That academic and professional training gave me a solid foundation for a career in private practice and at the Law
Officers’ Department, although, with the latter, there was a degree of adjustment required in order to adapt to the work involved.
Is there any other information that would be of interest to someone think-ing of this career? It is fair to say that a career in the public sector will not suit everyone. The reality of life in private practice, working on cut and thrust banking transactions for example, is very different from what might be regarded as a more measured and academic working environment in the Law Officers’ Department. Vacation placements are offered by the Department which are an excellent way to gain an insight into the work we do.
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Decia De JesusMake-up artisit (Owner/Director), Kiss & Make-up Beauty Boutique
Describe a typical day at workA typical busy day would consist of a wedding in the morning, followed by wedding trials or other beauty services. To date, I have done three weddings in one day, which was rather ambitious but somehow achievable due to favourable timings and a lot of organisation. As well as makeup, I also offer other beauty services such as gel nails, semi-permanent lashes, threading, eyelash and brow tinting and I am also qualified in hairstyling. I also do “how to sessions” for those that aren’t fully confident in applying makeup or choosing what suits. We also offer pamper parties which are great for birthdays or hen parties.
What do you think are the three most important skills to succeed in your career area?Determination, positivity and drive. You need to be willing to work really hard and sacrifice your social life. Focusing on the end result and not losing motivation is vital.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I have wanted my own business ever since I can recall, but I was more inclined towards a fashion boutique.
Along the way I fell in love with make-up and the confidence that it gives women. So I took advantage of the skill that I had and turned it in to a career.
Today I am the proud owner of Kiss & Makeup Beauty Boutique. We have a team of four professionals including myself, David and Jade who are hairstylists and Rebecca who is a beauty therapist. Together we provide every essential hair and beauty service to suit every day needs as well as special occasions.
What do you love most about working in your career area?I love making women feel confident about themselves through makeup. I feel honoured and privileged that I play a part in someone’s big day, such as their wedding. It’s a massive responsibility and to this day after many weddings, I still get very nervous. I love fashion and commercial shoots as well as charity and fashion show events.
I have met some very influential people throughout my career, and as with any business, networking is vital.
Are there any negative aspects of working in your career area that people considering it should be aware of?There really aren’t many negative points about this profession however, the early starts aren’t very glamorous, and precise time keeping is always a little stressful. Overall I really love what I do, the early starts and time frames soon become part of an ordinary routine.
What training / qualifications did you undertake for your current role or are you currently undertaking?I have done all my training in London apart from my nail course which I did at Highlands College in 2005. I have trained at some of the best academies in London and have been privileged to meet some inspirational tutors that are themselves leaders within the industry and have a vast amount of experience.
Training, research and learning new skills and techniques are imperative in order to keep up to date with the latest trends and season styles.
Is there any other information that would be of interest to someone thinking of this career?My only advice is to follow your passion and ambitions. This has been a long term dream of mine so I’m really proud of what I’ve been able to achieve so far.
Hard work and persistence really does pay off, but you also have to be prepared to take risks in life. Taking good advice wherever you can and turning it in to knowledge is essential.
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Jonathan BeatyMarine Officer Jersey Coastguard, Ports of Jersey
Describe a typical day at workI’ll start work at 7:00am at the Vessel Traffic Services (VTS) tower. We use equipment and information to build up a clear traffic image of the day’s shipping movements and promulgate and broadcast information that will be useful to anybody within the ports, at sea or approaching Jersey. We control the movement of commercial shipping and leisure traffic within the Island’s ports and VTS area. I often describe my job as being like Air Traffic Control but for shipping.
What do you think are the three most important skills to succeed in your career area?You have to be spatially aware to ensure the safety and efficiency of navigation. You have to be proactive, spotting situations and resolving them before they turn into incidents. The ability to asses, plan and act often on the spur of the moment.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I've always had an interest in the sea and boating. The Sea Scouts, learning to sail, and fishing out of Bonne Nuit on my dad’s boat gave me a great introduction to the sea. I spent eight years in the army which gave me a good background in communication skills and I built up my knowledge of the sea through working in boatyards, watersports businesses and Jersey's Marinas before moving to the Coastguard around ten years ago.
What do you love most about working in your career area? No two days are the same. There is a great deal of variety in the tasks that we undertake and there is always something to see from the VTS tower. Having responsibility for and helping to save lives at sea and around our coast is very rewarding leading to a great deal of job satisfaction.
Are there any negative aspects of working in your career area that people considering it should be aware of? We have to cover 24/7 which means working a rotating shift; four days on and four days off. I do two 12 hour days which includes a two hour break, followed by two 12 hour nights with a one hour break. This can lead to fatigue and is not great for your social life as you are often working evenings or weekends.
What training / qualifications did you undertake for your current role or are you currently undertaking? Previously we did all of our training in-house however we have all recently undergone training to internationally recognised standards (V103) which would enable us to work at any VTS worldwide, after taking a local knowledge examination. This has involved training at the Port of London Authority and a steady stream of courses and examinations over the last year.
Is there any other information that would be of interest to someone think-ing of this career? Working at the Coastguard has been a great experience for me and I think I'm part of one of the best teams within the States of Jersey. We now have a robust recruitment, selection and training process which has led to a high calibre of staff who all have the opportunity for career progression.
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We have to cover 24/7 which means working a rotating shift; four days on and four days off. This can lead to fatigue and is not great for your social life as you are often working evenings or weekends.
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Danny Epifanio Fleet Maintenance Technician Transport and Technical Services (States of Jersey)
Describe a typical day at workEvery day is different which is what I really enjoy about this job. I could be servicing a lawn mower one day and then a fire engine or a front line police vehicle the next. I'm either based at Gate 3, Bellozanne or the ambulance station. Most of the work is done on these sites but with States departments scattered all over the Island we could potentially work anywhere. The States of Jersey own such a variety of vehicles, machines and plants that you never know what you’re going to work on from one day to the next.
What do you think are the three most important skills to succeed in your career area?A willingness to learn. This job is always about learning, no one ever knows it all. A good sense of humour and good communication skills.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?Before I left secondary school I decided I wanted to be a mechanic. I spoke to my careers advisor at school and was pointed in the right direction. I then attended an open day at Highlands College where I had a look around the classrooms and workshop facilities and I then made up my mind that I wanted to go down this career path. The whole process was made easy by my careers adviser and the tutors at Highlands College.
What do you love most about working in your career area?I really enjoy all aspects of being a mechanic. I love getting my hands dirty. I could never see myself working in an office. There is a lot of job satisfaction and I enjoy working in a team. I also still enjoy learning on the job. In order to keep up with new technology I am constantly learning new skills and techniques.
Are there any negative aspects of working in your career area that people considering it should be aware of?I wouldn't say there are any negatives but you need to be fairly fit and strong. You do a lot of lifting and you are always on your feet, hunched over or on your knees. Sometimes your back and knees get a hammering.
What training / qualifications did you undertake for your current role or are you currently undertaking?I attended a one year engineering course at Highlands College. After passing that I then got a job as an apprentice. I then attended Highlands College for four years on day release from my employer. During these four years I passed my levels one and two, finally getting a diploma at the end of the four years.
Is there any other information that would be of interest to someone thinking of this career? Stick with it. You can’t learn everything at once. Always ask questions even if you think they sound silly and always show you’re keen.
I love getting my hands dirty. I could never see myself working in an office.
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Sarah WeberMeteorological Forecaster, States of Jersey
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Describe a typical day at work My typical day involves drawing and analysing charts. We prepare forecasts for aviation, shipping and the media, and issue weather warnings when necessary. When the weather is bad the quantity of phone calls shoots up from builders, farmers, pilots etc. - just to keep us on our toes!
What do you think are the three most important skills to succeed in your career area? Inquisitive, scientific mind / interest. Multi-tasking and good communication skills. Keeping cool, even under the pressure of tight deadlines.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I’ve always had an interest in the weather, and I was lucky enough to work at the Jersey Meteorological Office for my Trident work experience, which I thoroughly
enjoyed. As it happened, I left school and went into banking for three years, but soon realised it wasn’t for me. I managed to change direction into a career that interested me far more.
What do you love most about working in your career area? I love the challenge of running the shift well and the satisfaction of accurately predicting the weather. The fact that the weather is sometimes so difficult to get right, makes success all the more rewarding.
Are there any negative aspects of working in your career area that people considering it should be aware of? Meteorology in Jersey is a very specialist field. Although I’ve always preferred shift work to regular nine-to-five hours, this wouldn’t suit everyone. We’re often working unsociable hours, including weekends and night shifts. There are also extended periods of lone working.
What training / qualifications did you undertake for your current role or are you currently undertaking? All forecasters need a math based degree. I studied with The Open University and chose subjects relevant to Meteorology, largely Mathematical Sciences and Oceanography. I also had to pass a five month intensive forecasting course in the UK, followed by months of on-the-job training.
Is there any other information that would be of interest to someone thinking of this career? The Jersey Meteorological Office is a small close knit team of 15, and we forecast the weather for the Channel Islands area 24/7, 365 days a year. We also do hourly observations to build up a picture of our local climate, which contributes to the Global Computer Models. Not only do our customers need an accurate forecast for their day-to-day activities, but the weather still has a huge impact on Island life, especially when it snows.
I left school and went into banking for three years, but soon realised it wasn’t for me. I managed to change direction into a
career that interested me far more.
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Angela MossNurse (Arrhythmia Specialist, Cardiology), Jersey General Hospital
Describe a typical day at workArrive and begin by checking messages, emails and mail which would typically include new patient referrals. Attend the medical overview of patients on the Emergency Admissions Ward each morning to hear of new patients who might need cardiology input. Visit other wards when patients are referred, review patients investigations and offer advice on the management of arrhythmias to patients and health professionals. I also conduct nurse led arrhythmia clinics, held two afternoons a week which includes a pre-assessment clinic (for pacemakers, cardioversions etc). Every Friday I assist in theatre with the care and management of cardiac patients and perform cardioversions.
What do you think are the three most important skills to succeed in your career area?Motivation – to succeed and go beyond the status quo it is essential to be motivated and embrace change where this results in the best outcomes for patientsCompassion – essential in a caring profession. No matter how you progress, having compassion for your patients ensures you strive to deliver the best serviceOrganisation – the arrhythmia service is constantly growing and it is necessary to be efficient and organised to ensure it runs smoothly
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I wanted to be a nurse from the age of 14. I was interested in acute care from the start and began an essential grounding on a medical ward. Cardiology was my focus ever since my training started and with this in mind, shaped future directions for employment and further training. I spent five years in London specialising then I returned to Jersey. I continued in acute care and worked seven years in the Intensive Care Unit, gaining promotion to Sister. A specialist cardiac nursing post then came up and I was fortunate to become an Arrhythmia Nurse Specialist. My motivation and passion for my job continues and I have not wished to change direction at any time.
What do you love most about working in your career area?The variety – no day is ever the same and that is perfect for me. I love the diversity of people I meet and the staff camaraderie. My job is very interesting and there is always so much to learn. There are fantastic opportunities to develop and seeing hard work benefitting patient outcomes is especially rewarding.
Are there any negative aspects of working in your career area that people considering it should be aware of?I wish there were more hours in every day! While there may not be the bonuses like in some industries, the satisfaction of knowing you have done your best for people in your care is really rewarding.
What training / qualifications did you undertake for your current role or are you currently undertaking?My Diploma in Nursing was undertaken through Jersey and Southampton University. Immediately following these three years I completed my BSc (hons) in Nursing through the Royal College of Nursing via a distance learning programme. Since, I have taken many opportunities and completed specialist courses around cardiac and respiratory care and critical care. This includes Advanced Adult and Paediatric Life Support training. Last year I was fortunate to be among the first group locally trained as a non-medical prescriber and I am now working through my Master’s Degree.
Is there any other information that would be of interest to someone thinking of this career? Adult nursing is extremely diverse. It is fortunate we are all so different, that our interests span the wide areas that require nursing care. Specialisms are developing constantly and there are more opportunities in nursing now than I think there has ever been.
We are now extremely lucky to have on-island nurse training and through links with the University of Chester, a degree can be achieved through the help of dedicated educators. Similarly post graduate studies can also be achieved locally with the introduction of the Master’s programme.
For further information about careers in Nursing in
Jersey contact the Nursing and Midwifery Higher
Education Department on [email protected]
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Describe a typical day at work I deal with a wide selection of people ranging from those looking to get fit and lose weight, to those who have undergone surgery and require rehabilitation. Every day is different which is why my job is never boring.
What do you think are the three most important skills to succeed in your career area?Being organised is essential. Being professional when dealing with clients whilst at the same time being friendly. Being able to listen and act upon the clients wishes.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I worked in the finance industry for approximately 15 years and have always been interested in fitness. An announcement was made at my previous employer that there would be redundancies in the near future. Having gone through this at another bank, I decided it was time for a change. I trained to become a fitness instructor whilst still at the bank and opted for the redundancy package to give me enough funds to set up my own business. It was a big step to make but one I have never regretted.
What do you love most about working in your career area? Working for myself is the thing I love the most. The working hours are longer than when working in finance but it's me who dictates which direction I head in and how I operate.
Are there any negative aspects of working in your career area that people considering it should be aware of? It's not as glamourous as people think. It's very hard, you will reap the rewards. My basic income is now double what I was earning in the finance industry.
What training / qualifications did you undertake for your cur-rent role or are you currently undertaking? I started as a fitness instructor and moved on to become a Gravity personal trainer. I then became a Gravity Pilates instructor and also qualified as a Gravity Post-Rehab instructor. I qualified as a Biomechanics Trainer also.
Is there any other information that would be of interest to someone thinking of this career?There are now a large number of trainers in the island either working in gyms or are self-employed. The key is to offer a service that is slightly different to the majority. I steered towards functional movement and helping people overcome common problems such as back, knee and shoulder pain.
Simon StratfordPersonal trainer, pilates instructor and owner, Gravity Jersey
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Jenna du FeuSports Physiotherapist, Jersey Sports and Spinal Clinic
Describe a typical day at workI go in nice and early (7.15) and get all my bits organised for the day. My first patient is at 7.30 and then I have patients every half an hour or hour throughout the day. People come and see me for a range of injuries from posture related back pain to sports injuries. I assess and treat them and then send them away with exercises to do at home. I then have to complete notes for each patient for a legal record. I am also an advanced Pilates instructor and take three classes a week.
What do you think are the three most important skills to succeed in your career area?Good communication within a team, being a people person and having passion for what you do.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I always wanted to be a physiotherapist but didn't get the biology grade to go straight into it from school, so I did a degree in Sport, Health, Exercise and Nutrition first and then a two year post graduate course in Physiotherapy. This was fairly easy to do because I always knew I wanted to be a Physio so knew what I needed and aimed to achieve it. The hardest bit is getting on the courses but I applied all over the country to optimise my chances. I didn’t expect to get into sport but worked with great people who inspired me and I love it now.
What do you love most about working in your career area? No day is ever the same. You meet lots of different people, from different walks of life, with a variety of issues and get to work with them to decrease pain, work on rehabilitation and help them return to function/sport. You get challenged all the time which I love because you can never get bored and can always learn more. It is also a great career
to have when you have children. I have flexibility to fit my work around having my daughter which makes a great work/ life balance.
Are there any negative aspects of working in your career area that people considering it should be aware of?It is hard to get into but you can do it if you persevere! You have to work in lots of different areas to start with which, if you have a preference, can be less desirable. But this can also be a good thing because if I hadn't done this I would have never have ended up working in sport.
What training / qualifications did you undertake for your current role or are you currently undertaking? I did a BSc in Sports, Health, Exercise and Nutrition and then a Post Graduate Master’s in Physiotherapy. Since qualifying I have done lots of
different courses including becoming an advanced acupuncturist and advanced Pilates instructor and completing a month’s course in Australia in advanced Orthopaedic Manual Therapy. I am currently doing lots of weekend courses on the lower limb as this is my area of interest.
Is there any other information that would be of interest to someone thinking of this career? Read up what you need before even choosing your A levels as universities are very specific on entry requirements. Try to get as much experience as you can as this will help your application. The Chartered Society of Physiotherapy website is a good place to start.
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Pat MurphyPostal Worker, Jersey Post Limited
Describe a typical day at workMy alarm goes off at at 5:30am each morning and I get to work at Jersey Post for 6:30am. The first thing I do before I start my day is sign-in, before proceeding to collect the day’s mail for the parish of St. Clement. After receiving the mail, I take it over to the sorting area where I divide the mail into eight rounds. These eight rounds are delivered by myself and the team.
What do you think are the three most important skills to succeed in your career area?To be a successful Postal Worker you need to have great attention to detail, be proactive and have the ability to remember new routes and addresses.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?For me, being a Postal Worker was not necessarily planned but was certainly a change in direction. I originally worked for Ann Street
Brewery back in 1987 where I worked my way up from a barman to relief manager, then later to manager. Being a manager and leasing out my own public house was not particularly easy, but was a challenge I relished and thoroughly enjoyed. In 2004 I decided to pour my last pint and go in search for a new career. It was then that I took up the opportunity to work for Jersey Post.
What do you love most about working in your career area?I think one of the most important aspects that makes a career enjoyable is the people that you work with. At Jersey Post this is no exception; I love to work alongside my fellow ‘posties’, as we call ourselves, as they are a great bunch of people who are approachable and are willing to go the extra mile.
Are there any negative aspects of working in your career area that people considering it should be aware of?Five words: Early starts and bad weather!
What training / qualifications did you undertake for your current role or are you currently undertaking?This year I will have worked for Jersey Post for 10 years. In this time I have been trained as a ‘Collection Officer’, a ‘Delivery Officer’ and I have also been trained to use every vehicle Jersey Post has at its disposal. I have gained many qualifications, the latest being a ‘World Host ’certificate and I am currently studying Level 2 in Adult Functional Mathematics.
Is there any other information that would be of interest to someone thinking of this career? If you’re looking for a career that does not involve being stuck at a desk and actually means being active outside, then being a Postal Worker is a perfect career choice. I would recommend that you have a good level of knowledge of the island, so that you have less to learn when you begin.
If you’re looking for a career that does not involve being stuck at a desk and actually means being active outside, then being a Postal Worker is a perfect career choice.
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Lisa DownesPublic Relations Director, Liquid
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Describe a typical day at work I check my emails as soon as I get up and then head into work and review my things-to-do list. I’m an avid list maker and don’t feel ready to start my day without it, although this does change several times throughout the day as my priorities shift. Most days I attend at least one or two meetings with clients as well as allocating time to catch up with my Jersey PR colleagues. I also stay in touch with colleagues in our Guernsey, Birmingham and London offices. When I’m at my desk and not answering emails I’m often writing articles, press releases or liaising with the media. I also have responsibility for the Jersey office so have many admin tasks to do each day.
What do you think are the three most important skills to succeed in your career area?Organisation is key as we’re often juggling multiple actions. Good communication skills are vital to ensure your stakeholders, colleagues, clients, suppliers and the media know what’s happening. A calm head is essential as PR is fast paced and our priorities are always changing.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? Growing up, I wanted to be a pilot but due to my less than perfect eyesight I was told by the RAF, aged 16, and after choosing A-level maths, I could never fly. Distraught, I read a careers book cover to cover and decided PR was the next best thing. Although the two careers would have required me to use very different skills I think the most appropriate career for me won the day – I love people, communication (mostly talking, but I do love to write) and I’m an organiser!
What do you love most about working in your career area? The sense of achievement. I love working in consultancy as our primary role is to work with our clients to develop hard working communications strategies, tactical plans and campaigns. When all of the hard work pays off and we deliver the results our clients are looking for, it’s a brilliant feeling.
Are there any negative aspects of working in your career area that people considering it should be aware of? It’s not a negative but a consultancy can be a high-pressured environment. We have many clients and contacts to manage and they’re all equally as important. Some days it can be tricky juggling priorities and ensuring we’re delivering high quality work, on time and also being proactive, which often means rearranging our priorities all over again.
What training / qualifications did you undertake for your current role or are you currently undertaking? I did lots of work experience before undertaking my four-year sandwich degree in PR, which included a year in industry. A few years into my career, I also completed my Chartered Institute of Public Relations (CIPR) Diploma and continue to attend training courses delivered by both the CIPR and the Public Relations Consultants Association.
Is there any other information that would be of interest to someone thinking of this career? PR is a competitive industry to get into but if you have the necessary skills and enthusiasm in abundance, there’ll be a consultancy willing to give you a go. To get your lucky break you’ll need to prove how passionate you are about the industry, undertake work experience and get yourself on some relevant courses or webinars. Our industry is changing rapidly so having a good understanding of what’s happening is a good place to start.
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Ben Jones Team Leader, Advance Plus Employment Scheme, Social Security
Describe a typical day at work:Every day is different which is good. Generally supporting the team with different aspects of their job whilst ensuring that the training schemes are all running as smoothly as possible. I'll be delivering training myself some days, meeting customers’ as well and managing our budget, so it is a very varied role.
What do you think are the three most important skills to succeed in your career area?A desire to help and offer support to others, flexability and resilience!
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I was training to do a Law Conversion in Leeds and become a Solicitor in Leeds in 2007, woke up one day and decided that it wasn’t for me. Came back to Jersey and decided I wanted to work with
people in a positive environment and transfer the skills I had developed in the past to support and enable others. I started as a Job Coach in the Workwise Team (2008) and I have worked my way up from there. It was an easy decision because I was rubbish at trying to be a Solicitor.
What do you love most about working in your career area?The opportunity it gives you to make a difference every day and the people you get to meet and work with. Working for the States of Jersey as a whole is a great experience as well.
Are there any negative aspects of working in your career area that people considering it should be aware of?Some days are tougher than others, like with anything. It can be hard not to become too involved in individual situations. However, over time you learn how to manage this effectively. Maintain the energy and resilience to get through the tougher times in the challenge.
What training / qualifications did you undertake for your current role or are you currently undertaking?Currently completing my CMI Modern Manager Qualification Level 3. Whilst working for the States of Jersey I have been on a lot of courses and as an employer they are excellent at equipping you with any new skills or training you need to become more effective in your job role.
Is there any other information that would be of interest to someone thinking of this career?If anyone is interested in a career in employment support with Back to Work the best thing to do is contact us for an informal chat on 01534 447346
Some days are tougher than others, like with anything. It can be hard not to become too involved in individual situations. However, over time you learn how to manage this effectively.
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Chelsea McNutt
Age:22
School attended: FCJ /Beaulieu Convent School
Further qualifications: Kingston University – Foundation Art and Design, Middlesex University – Fashion Design BA Hons Why did you choose the join Voisins Retail Academy?I wanted to work in retail as I’m an outgoing person and enjoy interacting with people. The thought of sitting in an office just doesn’t appeal to me. I’d worked in the Mango and Reiss concessions during my university holidays and loved the working environment so the prospect of returning to Voisins was very attractive. I was also attracted to the Academy because it offered a clear training programme and on-the-job training leading to a career in Jersey retail.
How did you apply? Friends living in Jersey told me about Voisins Retail Academy and I downloaded the information booklet from Voisins’ website. The application procedure was detailed in the booklet and I e-mailed my CV to Voisins’ HR Manager who subsequently contacted me to arrange an interview. As well as talking about my career ambitions, I had to give a presentation about my favourite fashion brand or retail leader, for which I chose Victoria Beckham.
What do you do on a day-to-day basis? The Retail Academy Programme gives me a very diverse overview of different departments and functions within Voisins. I have started in The White Company and have already been involved with stock management, delivery, visual merchandising and learning the products. The days go very quickly as you never have time to stand still! I’ve been included in conference calls to The White Company head office and am learning about new season trends and fashions. I’ve been given responsibility for different tasks and already feel like part of the team.
What's next? When I finish my initial training period with The White Company, I will be moving to River Island to undergo their management training programme, which I’m really excited about. There are so many opportunities to develop my retail knowledge, and the Academy Programme covers so many bases. In the next few months, all the Academy recruits will spend time with Voisins’ Chairman, Gerald Voisin, learning about the company’s corporate strategy, which will help us to understand the context of our day-to-day activities. We will be going on field trips to London and attending courses run by the London Fashion Retail Academy. I am also looking forward to playing a role in store events including fashion shows and our Christmas gala night.
The days go very quickly as you never have time to stand still! I’ve been included in conference calls to The White Company head office and am learning about new season trends and fashions. I’ve been given responsibility for different tasks and already feel like part of the team.
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Lucy Le BrocqSenior Associate (accountancy), PwC Channel Islands
Describe a typical day at workOver the first two and a half years of my career at PwC I worked in the audit department. I had a large client portfolio, predominantly consisting of large and medium sized private equity houses, with direct and indirect investment structures. I have also had exposure to real estate clients and some trading companies, which has enabled me to further develop my skill set. I have led and supported large teams and much of my time has been client-facing, thus building strong working relationships was, and still is, a very important part of my job. I’m heavily involved in recruitment and have given presentations at careers events and at local schools to A-level students. I recently moved into the advisory department where I have been assisting with proposals, risk management and acceptance procedures and I have begun to specialise in controls reporting engagements. The ability to form strong client relationships and present a positive and professional image of PwC is of extreme importance and is instrumental in winning new opportunities for work.
What do you think are the three most important skills to succeed in your career area?As a Chartered Accountant, acting in an ethical manner and exercising professional scepticism are of paramount importance, and play a significant role in our profession. These skills are developed through our studies and relate directly to every day interactions with clients. Other skills I have acquired over my three years working at PwC are a strong sense of commerciality and business acumen, and I have learnt on the job, enhancing my leadership skills to enable me to lead large teams with confidence.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?I began work at PwC in September 2011 after completing my A-levels at Hautlieu School. Having considered the possibility of studying at university, I decided it wasn’t for
me so began to look into options locally instead. PwC’s Higher Apprenticeship scheme appealed to me as it offered me the opportunity to study for a world renowned professional qualification, whilst earning a competitive salary. I chose ACA as it follows a frontloaded modular approach, which suited my learning style.
What do you love most about working in your career area?I was responsible for leading a team on a high profile client which was a fantastic opportunity to demonstrate my leadership and organisational skills. I have also had the opportunity to travel and recently I spent a week in London working with my PwC colleagues on a proposal for a new piece of work. This was really interesting as it was a completely new experience for me, and gave me the chance to work alongside senior management. My relationship with my people manager has been invaluable as he has helped me gain clarity and insight around future career opportunities and pathways. As a result, I am currently in discussions about securing a short-term secondment to PwC in London, where I will have greater opportunity to develop my controls reporting skills and bring enhanced knowledge and broader experience back to the Channel Islands.
Are there any negative aspects of working in your career area that people considering it should be aware of?I would advise students not to underestimate how tough the exams can be, however, provided you work hard and are dedicated to your studies when necessary, they are definitely achievable.
What training / qualifications did you undertake for your current role or are you currently undertaking? I was employed by PwC under a three year training contract, over which time I
have studied for, and successfully obtained, the ACA qualification with the Institute of Chartered Accountants in England and Wales. In addition to becoming fully qualified by the age of 21, other skills I have developed over my time at PwC are a strong sense of commerciality and business acumen, as well as demonstrating effective presentational skills and strong leadership skills.
Is there any other information that would be of interest to someone thinking of this career?Studying for a professional qualification opens the door to a wealth of career opportunities further down the line, and working for a global organisation such as PwC gives you the option to work almost anywhere in the world! A general interest in business is really important as it helps to have a commercial awareness in order to relate to your clients and identify potential value-add opportunities for the firm.
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Raine CorleySenior Fund Administrator, Aztec Group
Describe a typical day at workIt is hard to describe a typical day as a Fund Administrator because tasks vary each and every day, which is a great aspect of the job. I work on a team that administers a private equity fund and one of the most important aspects is to ensure that when an investment has been approved, we organise the funding to purchase it. This involves contacting the investors and requesting money. Sometimes we can be working to a really tight deadline or require urgent transactions, which makes the job exciting.
What do you think are the three most important skills to succeed in your career area?Confidence – important for client communication. Organisation – vital when there is a lot going on. Flexibility – being able to provide the client with whatever support they need.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I’ve always wanted to work in finance. I spent three years working as an office administrator before moving to Aztec Group. I knew that I wanted to work somewhere that provided training, support and career progress, which is exactly what the Group had to offer. Not having any previous fund experience, I wasn’t sure what to expect, but after four
years and having enjoyed working on a variety of funds, I’m confident that this is the career for me.
What do you love most about working in your career area? I love being able to work as part of a team as well as building up relationships with the clients. Having previously administered venture capital funds my favourite part of the job was receiving investment recommendations for some of the interesting investment opportunities. I also enjoy how unpredictable it can be – there’s never a dull moment within the fund industry.
Are there any negative aspects of working in your career area that people considering it should be aware of?Sometimes we face tight deadlines and high pressured situations, but at least it’s not boring.
What training / qualifications did you undertake for your current role or are you currently undertaking? At the Group we have an in
house training scheme, the ‘Aztec Academy’, which provides a wide variety of training for the roles within the company. This can range from industry updates to soft skills training. In terms of qualifications I have recently completed the Certificate in Offshore Finance and Administration and am working towards finishing my Diploma in Offshore Finance and Administration.
Is there any other information that would be of interest to someone thinking of this career? I think when you start a job in finance you need to be aware of the dedication it takes to progress at work and balance that with studying for a relevant qualification. Make sure that any potential employer provides structured progression and professional development including good study support.
I think when you start a job in finance you need to be aware of the dedication it takes to progress at work and balance that with studying for a relevant qualification.
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Oliver Thomas Galloway Service Delivery Apprentice (telecommunications), JT Global
Describe a typical day at work Come into work at 8:30. Turn on the computer and log into a number of systems. I will then allocate jobs to the engineers and reply to emails from important business customers. Other responsibilities also include clear various charges, test bandwidth and chase up jobs that should already be done.
What do you think are the three most important skills to succeed in your career area?Initiative, forward thinking and dedication
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?ICT was always a career I had pursued from a young age watching my dad fix various gadgets and gizmos, so I knew that it was a career for me. I always wanted to be at the forefront of technology from when I started my GCSE's. Despite possibly not being the brightest at technology at school it shows that if at first you fail just don’t give up.
What do you love most about working in your career area?My job allows me to be at the top of the technology ladder at all times. Whether it’s mobile phones, house phones or internet services.
Are there any negative aspects of working in your career area that people considering it should be aware of?The only negative about working in ICT you would need to take into account is the fact that it is a liquid state. Meaning it is forever changing and is never definitive. There are endless possibilities, endless exams and always the opportunity to learn more.
What training / qualifications did you undertake for your current role or are you currently undertaking? To gather enough knowledge to help me gain my position I did both level two and three ICT at Highlands College plus a few MTA exams. In addition, to this the position is not just given to you because you have grades, so experience in various different fields from manual labour work shows you are adaptable.
Is there any other information that would be of interest to someone thinking of this career? When looking into a career within ICT you should always take into account that to stay at the top you have to work hard and take many exams. In addition to this ICT has a very broad spectrum so if you think you don’t like it at the moment you might just be looking at the wrong part.
My job allows me to be at the top of the technology ladder at all times. Whether it’s mobile phones, house phones or internet services.
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Describe a typical day at work The beauty and challenge of social work is that every day is different and you therefore never quite know how a day is going to pan out. However, typically I would have a range of tasks including visiting families or children who live away from their family home. I will usually have to chair or participate in meetings, as well as responding to emails and writing up assessments I have completed or other reports.
What do you think are the three most important skills to succeed in your career area?I believe that adaptive communication is by far and away the most crucial skill for a social worker. I think 90% of social work is about engaging others and being able to bring different people, be it professionals, parents or the young people themselves towards an issue to work together. Alongside this I’d say good social workers need to be organised and it also helps to have good report writing skills.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I’ll confess, I kind of fell into it...prior to being a social worker I completed a sports science degree and this led to me looking at the social perception of athletes with a disability. Upon finishing my degree I began working with adults with learning difficulties; I loved it and decided to return to university to complete my social work training.
What do you love most about working in your career area? The thing I like most is that you genuinely have the ability to have an impact and help people, some of whom are clearly in crisis and really need support. There's a pressure that comes with that as some of the issues you're trying to influence are really complex but it’s rare that I feel there is nothing I can do.
Are there any negative aspects of working in your career area that people considering it should be aware of? The nature of my job means you are dealing with highly emotive and sometimes upsetting issues such as whether a child has been abused. Many of the young people and families are under huge pressure and are understandably really struggling. This can be upsetting and it can be really difficult to try to find effective ways of helping people, particularly as the workload can be unpredictable and heavy.
What training / qualifications did you undertake for your current role or are you currently undertaking? I completed the Diploma in Social Work which necessitated two years at university. The course has subsequently been changed to a degree. As part of your registration as a social worker you can be asked to evidence your continued professional development. You can be asked to document what training and learning you have completed and so it’s important to try to keep yourself up to date with current research and practice.
Is there any other information that would be of interest to someone thinking of this career? I think that gaining some good work experience within social care is crucial, both in terms of getting a place on a social work degree but also in terms of testing whether a career in social work is for you.
It can also be a challenge deciding which areas of social work to go into as there's a variety of options including child protection work, working with children or adults with disabilities or those experiencing difficulty with their mental health. The great thing about social work however is that this means qualified social workers can always move to a different service area if they feel in need of a change.
Shane JenningsSocial Worker, Complex Needs and Disability Team, Children's Service, States of Jersey
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Luc Wainwright Trainee Administrator (fiduciary), Sanne
Describe a typical day at work I begin my day by looking through a task log that allows me to plan the day ahead and prepare for any upcoming deadlines. I do this because there is no typical day at work. Each day is different, which not only keeps things interesting, but forces you to set goals for the day or week. Clients that we provide services for often contact us with requests that can vary from arranging board meetings to incorporating new companies. There are, however, common tasks that occur weekly such as preparing payments and drafting minutes.
I did consider going to university so that I could start working from graduate level. I eventually changed my mind as companies such as Sanne offer training schemes that allow you to take exams and become qualified in your field of work, at the same time as getting the experience you need.
What do you think are the three most important skills to succeed in your career area?Motivation, interest and organisation.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? I knew that I wanted to work in a fiduciary services business due to the holiday work I had during my sixth form years at school. However, I did consider going to university so that I could start working from graduate level. I eventually changed my mind as companies such as Sanne offer training schemes that allow you to take exams and become qualified in your field of work, at the same time as getting the experience you need.
What do you love most about working in your career area?I particularly enjoy attending board meetings where the purpose is to consider a new investment. It gives you a deeper understanding of what you are doing, and why you are doing it. It is especially interesting when you hear about potential investments on buildings and areas that you were previously aware of.
Are there any negative aspects of working in your career area that people considering it should be aware of? Like all workplaces, there are points where the workload can become very challenging when combined with studying towards a professional qualification. But once you overcome the problems that you were faced with, it can be very rewarding.
What training / qualifications did you undertake for your current role or are you currently undertaking? Sanne's training scheme allows me to earn the qualifications I need to progress in my career, which in my case is ICSA. ICSA is a training scheme that allows students to have a further understanding of offshore finance and administration. It has three levels of qualification that can be achieved, which is COFA, DOFA and CSQS. I am currently working towards earning my COFA qualification, which consists of four exams. Once I have passed my final two exams, I will begin the DOFA course.
Is there any other information that would be of interest to someone thinking of this career? I would advise to research into the company that you are interested in joining. Not all companies will have the same benefits, so it is essential that you choose a workplace that suits your goal. I was interested in joining a company with a scheme that focused on helping you attain qualifications, which is why I applied to Sanne.
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Taylor MoranTrainee Fund Administrator at Moore Stephens Jersey
Describe a typical day at work I am definitely a morning person and like to get into work quite early, giving myself time to check emails and get a grasp on the tasks for the day. At 9am I would usually be catching up with my team to prioritise work and find out information on important upcoming events. General everyday jobs include; setting up meetings; preparing minutes; arranging for contracts to be signed and sending out documents to clients. At Moore Stephens, my daily tasks mean that I’m not just sat at my desk all day and often visit other departments and people within the firm.
What do you think are the three most important skills to succeed in your career area?There are numerous skills necessary to succeed, such as time-management and efficiency, but for me, the three key skills would be: organisation; enthusiasm and motivation.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do?Working in administration hadn’t initially been a part of my life plan, like most of my friends, I thought that going to university was the natural next step after completing A-levels. I had planned to enrol on a teaching course at university and it wasn’t until a week before my A-level results were released, that I changed my mind (giving my parents a shock in the process). I realised that going straight into a job meant that whilst my friends were at university, I could get a head start on my career and earn money at the same time.
What do you love most about working in your career area?There are many things that I love about working in my career area, such as the friendly atmosphere and working as part of a team. But what I love most about working in my career area is the opportunities to progress. Moore Stephens really encourage employees to take all relevant exams, and although the exams are challenging, they are so worthwhile and vital to anybody who hopes to build up their career.
Are there any negative aspects of working in your career area that people considering it should be aware of? For any school leavers, I would say one of the biggest challenges could be just getting used to a new routine, longer hours and not having a six-week summer holiday. Also, the general expectation that accompanies working in finance, is to continue with education and exams. It can be difficult to juggle working full-time and studying towards qualifications.
What training / qualifications did you undertake for your current role or are you currently undertaking?The qualifications required for my job application included A-levels, so when I was fresh out of school and still in the right mind-set, I was keen to continue with exams. Currently, I am studying towards ICSA certificate, the first level in a highly regarded qualification. The ICSA exams are relevant to daily tasks at work, so I find that my studies aid progress in my job and vice versa.
Is there any other information that would be of interest to someone thinking of this career?For anyone thinking of a career in administration, I would advise to look into the support system available from different companies. Working at Moore Stephens meant that I could be a part of the mentoring scheme, with people of varying levels of qualifications to turn to with questions. Being surrounded by colleagues who were currently undertaking, or had already completed, the challenges that I was facing definitely made studying for exams far less daunting.
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Jenna Le CornuRegistered Veterinary Nurse (RVN), New Era Veterinary Hospital
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Describe a typical day at work As a veterinary nurse you are utilised in many different areas around the practice. We work on a rota schedule and our main duties include: wards, theatre and laboratory. Wards includes; providing inpatients with individual care and monitoring, administering medication as necessary and helping towards rehabilitation. Theatre includes; monitoring anaesthetics, taking radiographs, obtaining blood samples, conducting pre-operative checks and placing intravenous catheters. Laboratory duty includes; running blood and urine samples, packaging samples to go to external labs and preparing samples for microscopy. Veterinary nurses also conduct Nurse Clinics where we perform post-op checks, weight clinics and much more. This is just a small insight into a typical day, so as you can imagine no day is ever the same, but that’s what makes it exciting.
What do you think are the three most important skills to succeed in your career area? Communication, compassion and dedication.
Was this something you planned to do or did you change direction at any point in the past? If so, what was that and was it easy to do? At school, I felt that my only option was to become a veterinary surgeon if I wanted to work with animals; which has always been my dream. However, when I went into my first work experience at 16 where I spent two weeks at a rural veterinary practice in Scotland, I realised quickly that it was not for me, and the veterinary nursing side was right up my street! Putting a hand up inside a cow was not my desire! From then on I knew veterinary nursing was my career path.
What do you love most about working in your career area? This is a hard question, as I truly do love my job. Even on the hardest days you manage to find a silver lining, even if it is just a puppy cuddle. But I think what I love most is dedicating a lot of time and effort into a patient, and then seeing them go home to their owners better than when they arrived.
Are there any negative aspects of working in your career area that people considering it should be aware of? If there is one question that I am always asked, it is ‘how can you help put an animal down? That must be so sad!’ This has got to be the most difficult part of being a veterinary nurse. However, we never put a healthy animal to sleep, there is always a reason. You do find yourself clinging to that reason to get you through, knowing it is in the best interest of the animal’s welfare.
What training / qualifications did you undertake for your current role or are you currently undertaking? I undertook my GCSEs and A-levels at Jersey College for Girls where I achieved the grades required to go on to university. I then went to Edinburgh Napier University for four years where I achieved a First Class Honours Degree in Veterinary Nursing. I am currently broadening my knowledge by studying towards the City & Guilds Certificate in Veterinary Nursing of Exotic Species.
Is there any other information that would be of interest to someone thinking of this career? You must have a strong stomach. Some of the things we see and do are not for the faint hearted. Gaining experience within the field is very important, as it can either put you off the job or make your drive for it even stronger. As much as it is a challenging and hectic job, it is so rewarding.
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