i Dimensions of Entrepreneurship – A Study of First and Second Generation Ethnic Chinese in Melbourne Henri Lee This thesis is submitted in fulfilment of the requirements of Degree of Doctor of Philosophy Faculty of Business and Enterprise Swinburne University of Technology Victoria, Australia 2009 April
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i
Dimensions of Entrepreneurship – A Study of
First and Second Generation Ethnic Chinese
in Melbourne
Henri Lee
This thesis is submitted in fulfilment of the requirements of
Degree of Doctor of Philosophy
Faculty of Business and Enterprise
Swinburne University of Technology Victoria, Australia
2009
April
ii
ABSTRACT
This thesis explores the entrepreneurial behaviours of first and second generation ethnic
Chinese in Melbourne.
Immigrants have contributed to Australia’s economic growth since the European settlement
in the 19th century. In recent years, especially since the new non-discriminatory
immigration policies were introduced in the 1970s, large numbers of Asians have migrated
to Australia. This new wave of migrants from Asia has added to the European migration,
creating a vibrant and successful multicultural Australia. In providing and enabling
economic growth, entrepreneurship has been in the forefront of Australia’s development
(Collins 2000). Since the Second World War, large numbers of Greeks and Italians, among
other European settlers, have contributed to small business growth in Australia. Many of
these businesses are now in the hands of second and third generation immigrants. Very
little research has studied their growth phenomenon, especially given that immigrant
entrepreneurs have contributed to the development of the Australian economy. With the
sizeable and visible contribution of Chinese entrepreneurship in Australia in recent years, it
is the aim of this research to study first and second generation Chinese entrepreneurs. The
study will concentrate on the Chinese entrepreneurs in Box Hill’s Chinatown.
Since the Chinese communities, as well as other ethnic communities from other countries,
have been important in shaping and contributing to the economic potential in Australia,
contributions made by these groups of immigrants should be explored and researched. A
number of benefits arise from research such as this. In the first instance, this research can
provide a better understanding of the skills and human resources required for Australia’s
economic development. Secondly, this research can provide a better understanding of
immigrants’ entrepreneurship needs and therefore influence policy decisions. Thirdly, as
this study is specific to Chinese entrepreneurship in Box Hill, the findings can support the
Whitehorse municipality’s economic development plans for the region.
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Influences as such should be explored and utilized by all levels of the community.
Entrepreneurial activities have become stronger and more important in the life of
immigrants in Australia. The influx of skill and economic benefits that these entrepreneurs
create and grow should not be underestimated. They not only contribute to the domestic
growth of Australia but also they have the ability to connect Australian business with
overseas economies through trade. The international connections and the globalization
efforts of Australia are assisted by the existence of various, numerous ethnic communities
who have settled in Australia. The underlying cultural background of these communities
plays an essential role in providing an understanding of the entrepreneurship behaviour in
these communities which is currently lacking.
.
The history of ethnic Chinese immigrants in Melbourne who came from Southeast Asian
countries and mainland China has been studied previously. However, this has always been
in the form of a linear narrative description; there has been relatively limited research on
the entrepreneurial behaviours of the first and second generation ethnic Chinese
entrepreneurs in Melbourne. This raises the question of what are the differences between
the generations in regard to entrepreneurial behaviour.
Variably, with the progress of time and social adaptation, the working philosophies and
styles of the businesses’ operations are bound to change as the second generation
entrepreneurs takes over from the first. The organizational complexity is bound to increase
in this progression, which may include the nature of the business, the size of the
organization and the human resource requirements. These are explored in this research.
Specifically, this research will study the entrepreneurial profiles of the first and second
generation ethnic Chinese entrepreneurs in Box Hill in Melbourne, Australia. The research
will be based on quantitative analysis of data of both the first and second generation
entrepreneurs. Furthermore, the study will be used to compare the generations and to
ascertain if the differences mirror those between east and west thinking of entrepreneurship.
Differences may be due to the upbringing of the two generations in different cultural
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environments; in this study, the second generation entrepreneurs are Australians by birth
but of Chinese parentage.
The study will address the question whether there is a ‘typical Chinese entrepreneurial
profile’ when comparing the two generations’ entrepreneurial activities. In addition, the
study will test if there is a general ‘culture’ of Chinese entrepreneurs. Another purpose of
the research is to explore factors that contribute to the creation of successful entrepreneurs.
This may assist further generations of Chinese entrepreneurs and the local Chinese
community.
This study looks at the perceptions and views of both first and second generation ethnic
Chinese entrepreneurs in Melbourne, in relation to business success:
1. Background of the entrepreneurs
2. Motivation of the entrepreneurs
3. Traditional Confucian values of the entrepreneurs
4. Difficulties and hurdles experienced by the entrepreneurs
5. Overseas expansionary vision of the entrepreneurs
Responses were sought from different sectors and levels of the Chinese business
communities in Box Hill. These included professionals, restaurants, real estate, and trading
companies. However, the purpose of the study is not to identify the characteristics and
values within the industry sectors but of the Chinese ethnic businesses generally.
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ACKNOWLEDGMENTS
This is, in fact, the most challenging project in my life so far. The USB gadget for storing
the files has travelled with me all over the world during this research. I am deeply grateful
to my supervisors, Professor Christopher Selvarajah, Associate Professor Siva Muthaly and
Dr Denny Meyer, for their commitment and dedicated supervision during the research. I
thank them for their understanding and patience; especially as I do not come from an
academic background or rather I have been away from academia for many years. Secondly,
I am an optometrist and a businessman by profession. I am actually surprised that they can
put up with my ‘working style’ and the way that we communicate. Without them, I truly
believe that the project would not have been possible. I have learnt from Chris that there is
always light at the end of this tunnel, and I am always one step away from it. I am
privileged to have a coordinating supervisor who works late into the night as I do and
provides instant feedback. I hear of students who had either abandoned their studies or
changed supervisor. Thankfully, this has never occurred to me as I found not only an able
supervisor but a lifelong friend. I have learnt from Siva that life can be very short, and I
should make good use of it. Lastly, I have learnt a wonderful word – ‘blindly’ – from
Denny, who also taught me what the three letters (PhD) should mean.
I wish to acknowledge my gratitude to all the participants from the Chinese community, for
their trust and honest opinions in answering the questionnaires. They provided the most
valuable information in this study, without which this thesis would not have been
completed. Their contribution to this study also helped me understand and appreciate the
ethnic entrepreneurship process. The project is no different to other business deals that I
have to make in my life as a businessman, which include research, question, and organize.
However, I now realise the difference. Working toward the completion of this thesis has
opened my eyes to a new world of thinking, especially the questions of ‘Why’ and ‘Why
not’.
vi
I would like to thank Swinburne University, in particular, in allowing me to carry out this
research off campus and in the business community. Without the approval, this research
would not have been possible. I have learnt so much from my study. I thank all my
supervisors once again because this has been a very lonely journey. However, this is the
most rewarding of all projects that I have done in the past. I also thank Donna Williams for
her contribution as a proofreader of this thesis. Thank you.
Lastly, I wish to dedicate this thesis to my other half, Cleone, who has been so unselfishly
helping me in the last three years – giving me all the support, putting up with my
continuous annoyance and encouraging me to finish this research. Without her good food
and care for our children, I do not believe that this thesis could have been finished at all.
My two lovely kids, Zoe and Rex, have been supporting me by saying ‘How’s the thesis?’
every morning and afternoon to me. After this study, they all believe that I am a ‘hobo’
from outer space, which is in fact a good topic to investigate.
Without my family, I would not have been able to carry on and talk to my supervisors.
Thank you to all of you and the readers.
vii
DECLARATION
I, Henri Lee, declare that the thesis:
1. Contains no material which has been accepted for the award to the candidate of any
other degree or diploma, except where due reference is made in the text of the thesis
2. To the best of my knowledge contains no material previously published or written
by another person except where due reference is made in the text of the thesis; and
3. Where the work is based on joint research or publications, discloses the relative
contributions of the respective authors.
4. Has met all the requirements of the Ethics Approval from the Swinburne University
of Technology under SUHREC Project 0607/105 (refer to Appendix 23).
Signature:
Date:
viii
CONTENTS
ABSTRACT .......................................................................................................................... ii
ACKNOWLEDGMENTS .................................................................................................... v
DECLARATION ................................................................................................................. vii
CONTENTS ....................................................................................................................... viii
LIST OF TABLES ............................................................................................................ xvi
LIST OF DIAGRAMS ..................................................................................................... xvii
experience (Ronstadt 1988, Selvarajah 2004); and venture resources in the form of
capability assets, strengths and skills (Grant 1991). These types of human capital, among
others, contribute to growth and the success of business ventures. The resource based
theorists argue that all these components of human capital, including insight, creativity,
vision and intelligence, are derived from educational qualifications, previous industry and
entrepreneurial experiences (Carter et al. 1997, Ronstadt 1988). The following subsections
discuss the components of human capital: business skills, educational qualifications,
previous industry and entrepreneurial experiences, and family background experience.
According to Kaye (2002), research into small business indicated that size, informality of
structures and processes, and the personal preferences, values and attitudes of the owner or
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manager impact significantly on the way in which human resource practices are adopted.
Chinese forms of business set-up and management style are unique, from the top Imperial
Dynasty to the bottom ‘family’ block. ‘Family’ exists from small to big organizations. In a
farming family, the farming business always belongs to the head of the family. In a
manufacturing family, such as clothing, all the machineries are made and used within the
house, all family members are used to work for the family (Liang 1987).
The hard-working and conscientious attitude among Chinese is a well-known characteristic.
This hard-working attitude comes from a desire for success as they seek promotion and
positions of authority. Within the management hierarchy, workers share the responsibility
for the benefits and fate of the employer so that the employees’ motivation is developed
through constant learning and working. Nish et al. (1996) described this as the mainstream
Confucian cultural heritage. Family members including spouses, children and other
extended family members are often used as both formal and back-up personnel to support
the business. Family members are always regarded as trustworthy and committed as the
lead person. This cooperative network of family and community is the essence to the
success of the business. The centrality of family based social, economic and human
resources are keys to their economic and social integration in local Australian society.
4.6.2 Financial Capital
The second category of critical resources that influence success is financial resources,
consisting of cash and the money assets of the business (Bygrave 1993). Obtaining the
necessary financing to start and grow a business is generally considered one of the
entrepreneur’s major problems. Cash capital comes from many sources, including personal
savings, banks, government programmes, venture capital funds and business angels. In
Chinese culture, money contribution from family and relatives is common (Hsing 1996, Li
1988).
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The importance of the family and ethnic community as a source of financing and
employment and a customer base and support for ethnic entrepreneurs (Waldinger et al.
1990) cannot be ignored. Finance is typically perceived as the greatest single problem by
ethnic minority entrepreneurs at the start-up stage. In addition, these first generation
entrepreneurs also face major problems of discrimination on the part of finance providers,
with the vast majority of these feeling that ethnic minorities are discriminated against to a
greater or significantly greater extent than are small business owners or managers in
general. Although explicit discrimination is difficult to prove, there does seem to be a need
for actions by banks and other finance providers to counteract actual or perceived
discrimination.
Valdez (2002) suggested that entrepreneurs who accumulate capital or acquired credit from
an economic institution that operate on profit, are presumably more integrated in the
market, and as a result, will enjoy superior entrepreneurial success. These entrepreneurs
who engage in such relationships are already better integrated in the market. Likely, the
second generation entrepreneurs will be superior to their parents in terms of more
integration, less resistance, and better adaptation into the Australian society. Hence, it can
be implied their success of setting up the enterprises will be easier than the parents.
It is widely recognized that while economic mobility through entrepreneurship is difficult
for poor people because of their lack of class resources, entrepreneurship is realizable if
they have ethnic resource to support them (Light & Gold 2000). One of the primary
problems that local Australians encounter is the lack of diversity among the financial
intermediaries. Large banks (the ‘big four’: ANZ, Commonwealth, NAB and Westpac) in
Australia dominate their corporate financial systems. Banks have little incentive to fund
high-risk projects, and it is not surprising to assume that bank debt is structurally unsuited
to the high-risk uncertainties of lending to start-up firms and to projects at the initial stages
of a product life cycle (Prowse 1996). There are not too many other banks that the local
Australians can turn to, as they also adopt the lending principle of the big fours. Hence,
networking and overseas connections of their parents played an important role in setting up
the foundation of the future businesses.
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To share the assets and to provide free-interest loans are not uncommon among the Chinese
communities. The parents will see this as an obligation to share the accumulated profits
with the children. At the same time, they will expect their children to be involved in the
businesses, to live as one whole family and to carry on the businesses as their own
obligation. This is one of the expected ethical standards’ for being in the family. However,
the perceived weakness in the area of finance in particular may assist in explaining the
result in relation to financial planning being a key barrier to the successful operation of
their ventures.
Chinese entrepreneurs seek to structure their sales channels or businesses to be as short as
possible (i.e. to minimize the number of intermediaries between themselves and the end
customer). Minimizing the number of intermediaries will provide control and opportunities
to focus on a few people with whom close relationships can be developed. Furthermore, a
short channel will give the entrepreneur valuable feedback on market dynamics, which will
enable a quick reaction to emerging threats or opportunities (Vanhonacker et al. 2007). The
typical flexibility of entrepreneurial firms will fit well with closeness to the market.
Chinese entrepreneurs prefer to work within close association and proximity so that they
can have a tighter control of the management. This contrasts vastly with the views of the
more exploring entrepreneurs.
In conclusion, previous studies reviewed have supported the resource based perspective that
the two basic categories of resources discussed, human and financial resources are critical
determinants of entrepreneurial success. Human capital, which is derived from education,
previous experiences and managerial skills and is complemented by skills and experiences
learned through the socialization process, represents initial endowments that provide the
basis for acquiring other sorts of resources, such as financial and physical capital, which are
all important elements in the start-up and success of any entrepreneurial venture.
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4.7 Difficulties and Hurdles
In the creation and growth of business ventures, entrepreneurs face a variety of problems,
including; major financial issues, day-to-day operational issues, business and personal
issues. The environment in the host society and its communities impacts directly on
newcomers’ adaptation experience (Kim 1994). The receptivity of the host environment
refers to the degree to which the environment is open to, welcomes, and accepts strangers
into its social communication networks and offers them various from of informational,
technical, material and emotional support.
Cultural shock is also described as the disorientation that comes from being plunged into an
unfamiliar setting (McLaren 1998). In an unfamiliar culture, everything that the newcomer
experience is different and subsequently, they may feel incompetent, confused and anxious.
Other studies (Gudykunst & Kim 1992, Taft 1976) describe the symptoms as fatigue from
constant adaptation to the local culture, angry and irritable as well as a feeling of not being
in control in dealing with the unfamiliar environment. While experiencing culture shock,
people’s self-esteem is often seriously impaired. Immigrants with more distinctive physical
features or characteristics in relation to the people in the dominant host society, such as skin
colour, facial features and accented English, may find it harder to acculturate (Padilla &
Perex 2003). The contributing factors are listed below:
4.7.1 Language
Language is commonly perceived as a core element in the interrelationships between an
ethnic minority and the host group as it provides common means of communication and,
more importantly, represents a mode of identity. The behaviour of language can also be
explained by communal notions of social categorisation, social identity, social comparison,
psychological distinctiveness and cognitive alternatives (Wu 1995).
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Language is at the heart of adjusting to a new country for most migrants. The significance
of language in migrants’ settlement is affirmed by sociologists, economists, linguists, and
teachers and by migrants themselves (Burnett 1998). In Australia, virtually every aspect of
settlement hinges upon migrants having some technical English language ability. English is
not only the official language of the law and government, but is also the primary language
of the economic, social, cultural and educational life of the nation. As Tait et al. (1990)
suggested, the rules of success are written in English.
Finocchiaro (1995) explained that language is much more than just a means of exchange
between the two groups as they are also trying to understand, accept, assimilate, and reject
each other’s values. Thus, language expresses and evokes something deeper in addition to
the preliminary function for expressing thoughts, perceptions, sentiments and values of a
culture; it also represents a fundamental mode of collective social identity. The significance
of language as indicative of authenticity is illustrated by Wu (1995): for some cultural
groups, language is symbolic of their ethnic identity and values and it demarcates the
boundaries of group membership.
Previous research on language and ethnicity has proposed a strong relationship between
language and ethnic identity. Language is socially accepted as an important system of signs
for identifying the uniqueness of any culture which is crucial to cultural reclamation as it is
a sign of systematic codification and management of ethnicity that is typical of modernity
(Chow 1998). There are various resolutions when the language of a migrant group comes
into contact with a different language spoken by the host group. In the initial stage both
languages are retained and become part of the national social life where each language
acquires a well-defined function. The transition progresses to a later stage where the
incoming group loses its language and the host language become dominant gradually. A
number of Canadian studies have also found a decline in language competence of the
mother tongue from first to third generation migrants (Breton et al. 1990, Castonguay 1998,
O’Bryan et al. 1997).
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4.7.2 Education
There is a maxim among Chinese parents that they put all their hope in the next generation
and strongly impress upon the second generation the importance of higher education (Chu
1995), so that they are motivated to become high achievers. This axiom has been planted in
their mindset from generation to generation, stimulating a strong competitive spirit. This
value for higher qualifications has a strong influence on second generation Chinese,
especially when the first generation has a low literacy level (Godement 1999).The general
belief is that by studying hard and achieving academically, the younger generation will
increase their opportunities of gaining wealth and respect, whereas without academic
achievement they will be disregarded in society.
Traditionally, the prime aim of migration is to find a better life for the children. Chinese see
providing good education to the children as one of the most important ‘tasks’. They value
education as a preparation to go onto higher social mobility, and that sufficient education or
training is one of the prerequisite to go into self-sufficiency and self-employment. This
phenomenon corresponds with the findings of Castles et al. (1991). It has been found that
immigrant parents, especially those from Asian countries, no matter what class they come
from, place high emphasis on education as a means of ensuring a better future for their
children (Collins et al. 1995). Thus, the hope was that entrepreneurship supported by ethnic
resources provided a path out of poverty and allowed for the acquisition of higher human
capital for their children.
They motivate their children to study by providing all their needs, talking to them about
their future and emphasizing that education would help them in their future. The parents
also believe that a good education can lead to achieve a university degree that in turn will
lead to have a good job. This will be the ticket to the better life, and that the children do not
have to work as hard as they do. The parents will see this as their access to upward mobility
through education, self employment and professionalization. Throughout the upbringing of
this second generation, education is highly valued by the parents. The sense of security and
the future lay deeply in the obtainment of the higher education, especially in the
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professional areas such as medicine, dentistry, engineering, law and other subjects that
required higher university entry scores.
Viviani (1996) found that children of ethnic origin (i.e. children of non-English-speaking
background migrants) are staying on at school longer and doing better than students of
Australian-born parents, and that the children of migrant manual workers are moving into
white-collar jobs. This is in contrast to the children of Australian blue-collar workers who
are not doing well at school. Dobson & Birrell (2005) found that Australian-born students
are lagging in the competition (based on University entry scores) to enter the top health
professions, with those from Asian backgrounds now significantly represent in university
places.
In 2004, almost a third of local students in medicine were born overseas, mainly in Asia. In
optometry, more than two out of five domestic students were overseas-born. In dentistry,
more than half the local students were born outside Australia. By contrast, in the overall
population fewer than one in five Australians aged 15–24 were born overseas. The report
attributed the success of children from migrant families to parental ambition and the
willingness of families to invest heavily to ensure their children could compete for scarce
and prestigious places at university Dobson & Birrell (2005).
It has been found that immigrant parents, especially those from Asian countries, no matter
what class they come from, place high emphasis on education as a means of ensuring a
better future for their children (Collins et al. 1995). Thus, the hope was that
entrepreneurship supported by ethnic resources provided a path out of poverty and allowed
for the acquisition of higher human capital for their children.
The skills and capabilities derived from education are broad ranging, from functional
expertise in marketing, accounting, sales or productions, to abilities to spot market trends,
and learning to deal with people and generate ideas to provide competitive advantage and
underpin enterprise performance (Peteraf 1993). Kim et al. (2003) explained that the
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influence of formal education on the decision to become an entrepreneur can be viewed
along two dimensions, namely acquisition of skills and credentialling. They explain further
that general business skills as well as industry specific skills might help entrepreneurs avoid
common mistakes and guide them in setting up basic business functions. Also, formal
education as credentials can provide access into social networks or serve as an indicator in
an evaluation for resources.
4.7.3 Religion
Religion has never played an important role in Chinese history, in either political or
familial level (Chan 2008, Cheng 1997). Christianity and Buddhism are the two major
religions that have been imported into China (ABS 2006b). However, Religious teachings
are not important in the business circles. Instead, they are on average are seen as being
superstitious. There has been no religious movement comparable to Christianity in Europe.
Order and harmony are cosmic principles that give shape to natural laws of which the
Mandate of Heaven is one. Anything that can enhance the prosperity or fortunes of one-self
or the family is preferred. Most of the early settlers and first generation entrepreneurs do
not have any confirmed religion.
The terms spirituality and religion are sometimes used in an interchangeable way, and there
is a close relationship between the two (Engebretson 2004, Slater et al. 2001). Yet,
spirituality is not equal to religion (Ratcliff 2001). While religion refers to a system of
belief, attitudes and practices (Koester 2006), spirituality is concerned with the experience
of a personal relationship with his or her God, which can be experienced in real life
situations or through religious practices (Engebretson 2004). In short, the relationship
between spirituality and religion is that spirituality is the living core of religion.
As Collins (1999) claimed, styles of spirituality are influenced by worldviews in which
they are first formulated. In this research, the influences of Chinese culture and
contemporary western culture, both of which produce different worldviews respectively,
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account for the Buddhism and Daoism spirituality and religion of the first generation while
the second generation in Australia are exposed to Christianity and conversions is common.
4.7.4 Adaptation
Adaptation has always been a subject of sustained empirical and theoretical attention, and
immigrant entrepreneurship has become part of the classic agenda (Light & Gold 2000,
Waldinger et al. 1999). These entrepreneurial activities have been interpreted first in terms
of immigrants’ ethnicization, then adaptation, and most recently, transnationalism
depending on the currently dominant discourse on their adaptation to their new
environments. Conceptualized in the ethnicization and adaptation theoretical frameworks,
immigrants’ entrepreneurial activities has been viewed as conducive to their integration,
whether immigration studies denote sustained regular economic, political, social, or cultural
cross-border involvements of immigrants and their children that escape the boundaries of
the nation-state.
Several factors influence the integration of immigrants into the host society (Morawska
2004). They include:
• Economic and socio-cultural resources;
• Location of the host country where they reside; and
• Home country they originate from.
Some aspects of adaptation into the host society will certainly enhance the survival and
development of the enterprises whether they are carried out by the first or second
generation entrepreneurs.
A study in the US, by Morawska (2004), showed the importance of these ‘bridge-builders’.
Not only do they contribute economically, these entrepreneurs have been engaged in the
civic-political forums as American Chinese citizens. Thus, several advocacy groups,
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including prominent Hong Kong and Taiwanese immigrant ‘globalist’, have been formed
during the 1990s, most with offices in Washington DC, to advance political and ethnic-
cultural interests of Asian Americans.
Research on immigrants has yielded insights into the problems of adaptation, issues on
ethnic discrimination from the host society, racism and issues relating to identity
management and cultural change (Eriksen 2002). Eriksen asserted that groups who look
different from dominant groups may be less liable to become assimilated into the majority
than others, even if they wish to, for it can be difficult for them to escape from their ethnic
identity. In this case, as well as in the case where minority groups have an inadequate
command of the dominant language, their ethnic identity becomes an important and
distinctive status and an ascribed aspect of their person hold. For migrants, even though the
speed of social and cultural change varies from person to person and for some the change
occurs quickly, people tend to retain their ethnic identity despite having moved to a new
environment (Eriksen 2002).
4.7.5 Previous Work Experience
According to the resource based perspectives, apart from education, human capital is
derived from work experience. Research has shown a robust positive relationship between
prior work experience in the same industry or line of business and venture success (Carter
et al. 1997, Cooper et al. 1994). Highlighting the importance of previous work experience,
Kim et al. (2003) explained that if the work experience occurs within the industry in which
the new business venture is located, individual entrepreneurs will gain opportunities to
understand industry-specific market forces and identify potential market opportunities to
exploit. Furthermore, work experience increases opportunities for individuals to obtain
positions within various social networks that can be tapped into for market information,
access to capital, hiring employees, and developing supplier and customer relationships.
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These overseas entrepreneurs, however experienced they may be in their own professional
fields, may also experience difficulties (Boyer 1996, Tseng 1992), such as:
• Inadequate cultural awareness skills of some mainstream bodies;
• Conservative view that these immigrants were too difficult to assist;
• Lack of familiarity of these immigrants with the Australian business environment,
taxation and legal requirements; and
• Administrative inflexibility in terms of inadequate recognition of overseas
qualifications and skills.
Previous studies (Brush et al. 2006, Coughlin 2002, Fielden & Davidson 2005) have
suggested that employment and experience in the same industry as the business venture is a
clear advantage in the entrepreneurial process and are associated with business growth.
Questions are asked in relation to previous industries the respondents have worked in, their
levels of satisfaction, and the barriers to progress encountered in their former employment.
However, most Chinese are not prepared for all the regulations and bureaucracy when they
arrive in Australia. Usually, the most difficult barriers are languages and their presumed
‘freedom’ to exert their influences by bargaining with the independent regulatory bodies.
Broader restriction and limitation are placed on the work and professions that they desire.
This presents the immigrants no choice but to seek upward mobility through setting up their
own specialty within their own ethnic community.
Baker and Wooden (1992) found that 70 percent of migrants with qualifications obtained
overseas did not use their qualifications in their current job, and concluded that non-
recognition of qualifications might have been partly responsible for the relatively high rates
of ‘invisible underemployment’ within some migrant groups. Chapman and Iredale (1990)
found that only 39 percent of formally skilled migrants subjected their overseas
qualifications to official assessment, and of these, only 42 percent had the qualifications
recognised as being equivalent to Australian qualifications. However, they also found that
129
those who had their qualifications recognised did not subsequently earn more than those
who did not.
On the other hand, previous work experience of the entrepreneurs has been suggested as
one of the most important influences of new business success (Cooper 1981). An
explanation is offered by Vesper (1980) arguing that start-up experience acts as a proxy for
skills and competencies as well as enabling the building of network contacts, business
reputation and track record among others, hence experience in organization building seem
to be more successful and efficient in the start up of subsequent ventures.
Experience is an important component of an entrepreneur’s human capital and
consequently influences their cognitive behaviour that in turn influences how they engage
in the entrepreneurial process. While experience is generally considered an asset having
built up networks as well as managerial and other competencies, Starr and Bygrave (1991)
argue that this could also be a liability. This may occur with overconfidence such as when
the entrepreneur is reluctant to change from a past successful strategy even if the conditions
have changed. This is referred to as the liability of ‘sameness’ (Starr & Bygrave 1991) and
this can result to the individual failing to recognize blind spots.
Previous work experiences are described as formative by Goss (1991) and may encourage
entrepreneurial behaviour. The skills gained through formative experience may be
managerial, financial, attitudinal or a combination of these, and may build business
competence – highlighting opportunities for the individual. Katz (1992) argued especially
that the family firm should shape children’s career plans. The typical entrepreneur indeed
has a self-employed parent, though not all entrepreneurial offspring choose self-
employment. Parental impact may lie in the transfer of human capital related to starting or
running a business (Lentz & Laband 1990), these finding are also supported by Carroll and
Mosakowski (1987). Another way of learning is through the observation of behaviour in
others, referred to as role models (Bandura 1986). Thus even limited experience with
entrepreneurial activity can substantially influence how one thinks about entrepreneurship
(Scherer et al. 1990). Curran and Burrows (1988) research in the UK found that 50 percent
130
of small business owners have come from a family background of self-employment,
compared with 20 percent for all employees. Therefore, based on the resource based
theorists findings that industry-related experience is one of the most important factors for
successful entrepreneurial ventures, it is inferred that the previous work experience of
Chinese entrepreneurs plays a key role in their success.
In summary, the study’s fourth hypothesis rests on the premise that Chinese entrepreneurs
face a lot of barriers in their entrepreneurial endeavours that impede their progress. These
include language barrier, education levels, business skills and knowledge, previous work
experiences, access to human and financial capitals, and regulatory environments. This
leads to the following hypothesis:
H4. Entrepreneurial success is related to the difficulties and hurdles experienced by the
entrepreneurs.
4.8 Business Skills and Capabilities
There is recognition in the entrepreneurship and management literature of the significant
contribution of business skills and capabilities to business success. Begley and Boyd (1986)
found that although all entrepreneurs start with a set of unique entrepreneurial traits,
business skills and capabilities are essential elements of business creation and success.
Business skills, particularly production and marketing skills, strong idea generation and
dealing with people, are found to be related to business performance and success by Lerner
et al. (1997).
Immigrant enterprise development depends on being the ‘middleman minority’, which is
based on the opportunity structure and operating environment in the host country. The set-
up and the running of the businesses has been gradually changed in such ways that external
assistance and help are sought to deal with larger issues and problems. This is due to the
increase in the complexities and the sizes that the organizations have developed into. The
process of organizational growth advocated by Van de Ven and Poole (1995) is central to
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this study. These phases may be the result of search for new opportunities, or because of
internal crises, or in response to changes in the industry structure over the life cycle of a
product, or in response to the changing nature of problems confronting the organization
(Beverland 2000).
Chandler (1962) identified a four-stage model or organizational evolution, starting with
expansion of volume, moving to geographical dispersion and vertical integration, and
ending with product diversification, where each new strategy created new administrative
needs. Greiner (1972) suggested a five-stage model, starting with creativity and progressing
through direction, delegation, coordination and collaboration. Miller and Friesen (1983)
outlined a corporate life cycle of birth, growth, maturity and revival or decline, during any
of which, organizations could experience success or failure. Success depends on how well
the organization balanced innovation and conservatism, and failure tends to fluctuate
between high levels of innovation and excessive stagnation.
4.8.1 Bureaucracy and Regulation
Administrative and regulatory burdens affect all new and small enterprises and can be one
of the factors encouraging entrepreneurs to engage in informal sector activity as a means of
avoiding their influence. Whilst less of an issue than finance, there is a need for support
organizations operating in areas where there are significant numbers of ethnic minorities to
make administrative and legislative requirements available in appropriate languages and to
provide assistance to ethnic minority entrepreneurs who have difficulties in responding to
them (Boyer 1996, Li 1988, Teixeira 1998, Tseng 1992).
Unlikely in western countries, the Chinese judicial systems have always been dependent on
both state and local governments at the time. These judicial systems are different at
different times, depending on the dynasties. However different these laws may be, the head
of the family will be more important and influential than that of the government
representatives. The role of the judicial system is different from those practiced in the
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western societies. In the western societies, one will argue constantly about what legal and
political systems are the right ones, how the details of these systems should be organized
and implemented, and what rights and protections one will have. The assumption behind
the whole discussion is that there is a system: a legal and philosophical framework, fairly
clearly delineated, within which everyone can work.
In China, personal rule – the emperor was the model; the whole discussion was not about
the system, but about the legitimacy of the government, the ‘mandate of heaven’. That
mandate was judged by the physical well-being of the people. If the people had enough to
eat and were not dying from invasions or natural disasters, then heaven must be happy with
the rulers. If the people were suffering, for whatever reason – war, earthquakes, famine,
venal officials – then heaven had withdrawn its mandate, and before long the government
would fall.
Throughout the whole Chinese history, regulatory bodies of any kind of professions,
industries and developments did not exist. The skills acquired by different professions
were, in fact, similar to the Australian apprenticeship system. A layman was not required
by anyone or any department to get any registration, whether to open a restaurant, to build a
house or to become a doctor (herbal medicine). It was simply because such department or
regulatory body did not exist, regulatory system was non-existent. The regulatory
enforcement began and became more mandatory only since China opened its doors thirty
years ago (Liang 1987).
According to many Chinese, China has no need for a system. If the ancient values alone
will not serve, there is always guanxi, the intricate web of connection built of family,
village, friends, and language group (Chen & Chen 2004, Park & Luo 2001). For western
investors, the lack of strong, unambiguous contract law and reasonably incorruptible (or at
least high-priced) courts may be the largest single barrier to entering the Chinese economy,
and vice versa (Chu 1995).
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Another area of business development for immigrant entrepreneurs relates to the issue of
band regulations at all levels of government (federal, state and local governments) and
other regulatory bodies. In the past, there are a lot of hurdles, administrative burden and
compliance costs of regulation and governance. Collins (2003) suggested a name – ‘red
tape’. Business enterprises required to respond to a range of government administrative,
regulatory and reporting requirements. Compliance costs had been estimated to amount to
as much as one-third (32 percent) of the profits of small businesses in Australia (OECD
1998b). The entrepreneurs have to work their ways around the bureaucratic maze of
legislation, red tape and policy developments that impacted on their businesses. The
inefficiency and incapability to reduce the maze of administration work deter both the
potential and existing entrepreneurs to extend or expand their businesses further.
4.8.2 Prior Exposure to Entrepreneurship
Apart from the resource based theorists’ views on the human capital available to an
entrepreneur, social learning theory offers a complementary perspective which proposes
that entrepreneurs can acquire crucial business knowledge and skills from family members
and friends, especially in Chinese culture. The social learning perspective advocates that
the individual’s socialization process, which occurs in the family setting, transforms norms,
aspirations and career preferences through observational learning and modelling (Bandura
1977). While the most influential role models are family members, the prevalence and
visibility of successful examples can be helpful to entrepreneurs.
For instance, researchers have speculated that self-employed parents might encourage the
development of entrepreneurial attitudes in their children through socialization. Parents
may somehow be instilling a learned preference for self-employment in their children,
possibly by providing work experiences at a young age, or through exposing their children
to the entrepreneurial lifestyle and the social networks tied to their businesses (Carroll and
Mosakowski 1987). The socialization process exposure to entrepreneurial skills may
include not only someone’s parents but also other relatives, as well as friends. Other family
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within the same generation (siblings and cousins) can influence an individual’s beliefs
about entrepreneurship, as well as provide role models and practical knowledge. Lentz and
Laband (1990) viewed this informal training and experience as a separate component of
human capital that might increase someone’s interest in the start-up of an entrepreneurial
venture and also improve the chance of success.
In summary, prior knowledge (may not be in the same fields that the immigrants are
experienced in) influences the way entrepreneurs comprehend, extrapolate, interpret and
apply new information in ways that those lacking it cannot duplicate (Roberts 1991). It
helps entrepreneurs appreciate the value of new information. It influences individuals’
willingness and ability to make new connections among pre-existing ideas, as well as with
new ideas, hence allowing them to recognise opportunities.
This finding also coincides with earlier studies in literature, which emphasize that
entrepreneurs are four times more likely to have been subject to the influences of an
entrepreneurial parent. This view also points out the fact that people’s personalities and
skills are partially the result of their genetic make-up, and partially the result of their
environment, that is, their upbringing (Bandura 1977, Hisrich & Brush 1985). Engebretson
(2004) suggested that family, friends and community are the major influences in the
development of young peoples, whose tasks concern the relationship with family, with
peers, and with other people, while becoming a member of the community.
4.8.3 Standard of Success
In this study, success is explored in relation to how researchers have endeavoured to
measure business success, and as to how the Chinese entrepreneurs’ view their success.
Traditional economics and entrepreneurship theories interpret the success of a business
based on its financial performance and profitability (Djik 1996). Traditionally, most
analyses take for granted a definition of success and failure of any entrepreneurship by
looking at different financial, quantitative measures such as income, size of firm, and the
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number of employed people as the achievement. Business success is determined by
financial indicators including the growth rates, business size, turnover, profitability and the
number of people employed. However, more recently there is a growing argument that,
because business and entrepreneurs are not homogeneous, definitions of success need to
include non-financial yardsticks.
Werbner (1999) defined ‘success’, rather than being an individual achievement, is often
defined collectively – as the establishment and reproduction of a new value regime and its
association with a particular ‘place’ or ‘community’. It is a strong desire commonly shared
by Chinese to be prosperous, and they are highly motivated towards the accumulation of
wealth. A former Chairman of China (Deng Xiao Ping) commented, ‘To get rich is
glorious’. It is a Chinese traditional value to judge people’s wealth and power by assessing
the value of their land and property (Fouts & Chan 1995). Because of this motive, the
principle that ‘money can buy everything’ can become a common official and unofficial
means of getting through procedures and systems. This ‘back door’ channel, also called the
‘Chinese way’, refers to the unofficial economy similar to the black market where one can
get things done that are not available or not possible in the official economy (De Mente
1994). Therefore, the traditional way of measuring success by profitability may not be
adequate.
It shows that there is a relatively different standard of ‘successes in another country of
cultural and social value. In the Sydney survey of Collins et al. (1995), it is reported that
their surveyed businesses are profitable. Also, two out of every three Chinese entrepreneurs
in the national survey have established new business rather than taken over an existing one.
However, in Chinese businesses, there is always possibility of inaccuracy due to different
measuring standards. There are always hidden cash money, distorted taxation and
accounting methods to minimum the taxable incomes. Consequently, there are other
businesses that may be incorrectly ‘classified’ as unsuccessful business. Therefore, money
cannot be the only quality to be used as the criterion.
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4.8.4 Overseas Expansionary Vision
Stromback and Malhotra (1994) highlighted the entrepreneurial advantages of Asian
(mainly Chinese) immigrants because of their ‘cultural baggage’ and motivation. They
emphasized the importance of these overseas networks of ethnic entrepreneurs in Australia.
The links with relatives or friends in the country of origin are often used to provide a
reliable source of supply, access to a marker, advice about market prospects and to secure
credit. Similarly, Lever-Tracey et al. (1991) concluded that Chinese entrepreneurs are on
the whole successful, innovative and export orientated entrepreneurs who have
considerable overseas resources, including financial resources and business networks.
These networks provide an advantage when establishing import/export activities because
they provide personalized and trust-based networks which extended into the community
and beyond, into mainstream society and overseas.
The role of links to the country of origin and networking can be further explored in the
context of internationalisation of these businesses. There are issues of how much
dependency on the links to the country of origin and ethnic resources for business is good
for the ethnic business. Ethnic business owners need to consider whether they should make
themselves stronger in their host country rather than continue to depend on their resources
back home. They also need to decide whether to concentrate on domestic investments
rather than on international dealings (Chavan 2002). This expansionary vision increases the
potential for the business to succeed, and it leads to the fifth hypothesis:
H5. Entrepreneurial success is related to overseas expansionary vision of the entrepreneurs.
4.9 Summary
In summary, there has been quite extensive research focused on the key elements of
successful Chinese entrepreneurs. The literature in relation to entrepreneurship generally
has shed light on many of the variables in question. Previous studies about first generation
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entrepreneurs include a number of problems that they encounter at start-up and growth.
Amongst these problems, the lack of access to finance is widely covered in the
entrepreneurship literature. Other problems highlighted in Chinese entrepreneurship
literature include the lack of managerial, business and technical skills, local know-how,
local customs and culture, and lack of access to business networks, and combining
language and recognition of qualification with the management of their ventures (Chan
2001, Ip et al. 1988, Collins 1996).
In addition, the uniqueness of Chinese characteristics has been shown and compared to that
of the western entrepreneurs. These concepts of entrepreneurship are further explained and
enhanced in this thesis by an understanding of common personality traits of entrepreneurs,
their motivations for business ownership, and the critical resources needed for the
entrepreneurial process.
The next chapter is the methodology research strategy chapter. It will describe the selection
of the respondents the survey instrument, analysis techniques and the research paradigm
employed.
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Chapter 5
Research Design and Methodology
5.1 Introduction
This chapter discusses the philosophical paradigm employed in this research and the choice
of research methodology. The methodology also explains the data collection and analysis.
An overview of research paradigms will be presented in this chapter, including the one used
in the thesis and the research strategies used to collect data for the study. The research
population and the sampling technique applied will be explained, as well as the instruments
and procedures of data collection. Finally, the data analysis methods employed in the study
are presented.
5.2 Objective, Research Questions, Hypotheses of the Study
As stated in chapter 1, the research objective is to investigate the first and second
generation Chinese entrepreneurship in Box Hill. In other words, this study aims to add to
our understanding of Chinese entrepreneurs by shedding light on the dimensions explored
in this research. In order to meet the above objective, five dimensions of Chinese
entrepreneurs were identified for investigation based on past studies, namely; (1)
background of the entrepreneurs, (2) motivations of the entrepreneurs, (3) traditional
Confucian values of the entrepreneurs, (4) the difficulties and hurdles encountered by the
entrepreneurs, and (5) the overseas expansionary vision of the Chinese entrepreneurs.
Drawing upon these five dimensions of Chinese entrepreneurs, five research questions are
posed:
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• Research Question 1: What are the background factors contributing to the success of the
entrepreneurs?
• Research Question 2: What are the motivation factors that contribute to the success of
the entrepreneurs?
• Research Question 3: What are the traditional Confucian values that contribute to the
success of the entrepreneurs?
• Research Question 4: How do the difficulties and hurdles encountered during the
entrepreneurial process contribute to the success of the entrepreneurs?
• Research Question 5: How does overseas expansionary vision contribute to the growth
of entrepreneurial venture?
To gain a deeper insight into Chinese entrepreneurship in Box Hill, five hypotheses were
formulated based on the literature and arising out of the research questions and the
theoretical framework of the study:
H1. The background of the entrepreneurs is related to the success of their businesses.
H2. Entrepreneurial success is related to the motivation of the entrepreneurs. H3. Entrepreneurial success of the Chinese is related to traditional Confucian values.
H4. Entrepreneurial success is related to the difficulties and hurdles experienced by the
entrepreneurs.
H5. Entrepreneurial success is related to the overseas expansionary vision of the
entrepreneurs.
The testing of these hypotheses contributes to the achievement of the objective of the study
by helping to answer the research questions and find empirical support for the theories
adopted for the study.
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5.3 Important Research Characteristics of the Study
Based on the research objectives, questions and hypotheses, this study has the following
key research characteristics: descriptive and correlative.
Descriptive study – the major aim of a descriptive study according to Kumar (2005) is to
describe and provide information on what is prevalent regarding a group of people, a
community, a phenomenon or a situation. This study embarks on the research mission of
using quantitative methods to investigate a number of diverse variables (background,
motivation, traditional Confucian values, difficulties and hurdles, and overseas
expansionary vision) to describe the demographics of these Chinese entrepreneurs. This
study also uses renowned theoretical perspectives to derive the research variables and the
hypotheses of the study. It can therefore be argued that this study starts as a descriptive
study and that the research constructs in a descriptive study must be supported by
established theory (Hussey and Hussey 1997).
2. Correlation study – the strength of the relationships of the variables is described and
explored from the testing of the hypotheses of the study (Bryman 2004). This characteristic
of the study shows that it is a correlation study. Kumar (2005) emphasized that in
correlation studies relationships or associations between two variables are ascertained.
The independent and the dependent variables are derived from the five dimensions of
Chinese entrepreneurs identified for investigation. The independent variables are
background, motivation, traditional Confucian values, difficulties and hurdles, and overseas
expansionary vision. The dependent variable is the Chinese entrepreneurs’ successes. This
study concentrates on determining the strength of the relationships between the independent
and the dependent variables. This is helpful in finding empirical support for the various
theoretical perspectives adopted in the study and providing a better understanding of the
Chinese entrepreneurs.
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Research on immigration has frequently been divided between qualitative studies based on
small, often unrepresentative samples, whose findings are rich in detail but relate only to a
specific group of people; and quantitative studies based on large, representative samples
which can demonstrate broad-scale trends but cannot explain how social life is experienced
by people (Statham 1998). However, due to nature of the interview and the relationship
between the interviewer and informants (Neuman 2000), it is possible that the influence of
the researcher may have led to deviation from the ‘true’ response elicited and recorded by
the interviewer. In fact, the author knew a few of the subjects through previous business
dealings and contacts. Therefore, to avoid the possible bias, this research is based on
quantitative data collection and analysis only.
For comparison, the respondents have been separated into two groups in the analysis, one
being first generation and the other being second generation. Hence, all the results in Part 1
and Part 2 of the questionnaire can be further analysed and grouped under first generation
and second generation (Chapter 7).
In summary, the descriptive and correlation methods in this quantitative research
incorporate tools for measuring relationships between variables by linking them to
deductive or integrated theory (Kumar 2005). This paradigm is typified by data collection
methods using quantitative techniques such as surveys and statistics. The paradigm aims at
exact measures, objective research and hypotheses testing by carefully analysing numbers
from the measures.
5.4 Philosophical Research Paradigms of the Study
There are two common approaches to organizational research: positivist and interpretive.
Positivist approach refers to procedures such as those associated with inferential statistics,
hypothesis testing, mathematical analysis and experimental and quasi-experimental design.
Interpretive approach refers to procedures such as those associated with ethnography,
phenomenology and case studies (Lee 1991). Since a philosophical paradigm influences the
choice of research methodology or research enquiry strategy, there is the need to identify in
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which philosophical research paradigm this study is situated. A brief overview will be
presented on research paradigms with their associated research methods; then the paradigm
used in this study will be presented.
The organizational literature has thoroughly covered what differentiates the two
approaches. In their review of the literature, Morey and Luthans (1984) observe that
organizational researchers have described the differences between the two approaches in
the following ways: objective versus subjective (Burrell and Morgan 1979); quantitative
versus qualitative (Van Maanen 1979).
5.4.1 Positivist Paradigm
The positivist paradigm is derived from the natural sciences and treats research as the
independent observation of events occurring within a system. It is founded on the belief
that the study of human behaviour should be conducted in the same ways as studies in
natural sciences and is based on assumptions that social reality is independent of us and
exists regardless of whether we are aware of it.
This paradigm is associated with a quantitative research method that typically incorporates
tools to measure numbers indicating cause-and-effect relationships. Its explanation consists
of establishing causal relationships between variables by establishing causal laws and
linking them to deductive or integrated theory. The positivistic paradigm is typified by data
collection methods using quantitative techniques such as experiments, surveys, and
statistics. These methods seek facts or causes of social phenomena. The paradigm aims at
rigorous, exact measures and objective research, and tests hypotheses by carefully
analysing numbers from the measures (Kumar 2005). These methods and techniques tend
to specialize in quantities in the sense that numbers come to represent values and levels of
theoretical constructs and concepts, and the interpretation of the numbers is viewed as
strong scientific evidence of how a phenomenon works (Starub et al. 2004).
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5.4.2 Interpretive Paradigm
Interpretive studies assume that people create and associate their own subjective and inter-
subjective meanings as they interact with the world around them. Interpretive researchers
thus attempt to understand phenomena through accessing the meaning participants assign to
them (Orlikowski and Baroudi 1991). These methods of research start from the position
that the knowledge of reality is a social construction by human actors and that this applies
equally to researchers. There is no objective reality which can be discovered by researchers
and replicated by others, in contrast to the assumptions of positivist science (Walsham
1995).
This approach adopts a different framework of analysis. It attempts to understand
subjective human behaviour by focusing on meaning rather than measurement. It is
therefore based on hunches, experience and intuition as the means of investigating research
problems. These methods seek to describe, translate and come to terms with meaning
(Neuman 2000).
5.4.3 Applicable Paradigm of this Study
A critical analysis of the key characteristics of this study indicates that it falls within the
framework of the positivist research paradigm only. Descriptive and correlation studies are
essentially within this philosophical framework. This study to an extent makes an effort to
adhere to the principle of positivism by collecting quantitative data by surveys and by
analysing data using statistical techniques. Also, the hypotheses of the study will be tested
and empirical support will be found for theoretical perspectives without any bias.
The exploratory nature of the interpretive approach requires qualitative date collection and
analysis. Personal interviews are required to collect further details. Unfortunately, the
author works in Box Hill, and the retail establishments and personal contacts extend over a
period of twenty-six years in the area. Therefore, the author is a well-known figure in Box
Hill. While conducting interviews would not be difficult, it would involve some issues:
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• Respondents may be reluctant to give detailed and personal views since they know
the author fairly well and may be embarrassed.
• Respondents may be concerned that the information may be sensitive and that the
author should not know about it.
• The interviews would not be anonymous, and therefore true information might not
be given by the respondents.
• There may be bias by the respondents in making up untrue responses about any
phenomenon.
Although this phenomenological paradigm (as an interpretive research approach),
according to Neuman (2000), is useful in gaining meaningful insight into social action in its
real-life context, the data collected by interview is not appropriate and practical in this
study. Since entrepreneurship is social action, to capture and discover an understanding of
Chinese entrepreneurs in their real life context will be difficult. Consequently, the
interpretive research within the phenomenological research paradigm will not be carried out
in this study.
5.4.4 Pragmatic Paradigm
Pragmatism is to position mixed methods research as a complement to traditional
qualitative and quantitative research. This provides a framework for designing and
conducting mixed methods research (Johnson 2004). This philosophy underlying
pragmatism includes induction or the discovery of patterns (associated with qualitative
techniques); deduction, which involves the testing of hypotheses and theories (associated
with quantitative techniques); and abduction, which is uncovering and relying on the best of
a set of explanations for understanding one’s result. Pragmatism therefore legitimatizes the
use of multiple methods in answering research questions, rather than restricting or
constraining researchers’ choice. It rejects dogmatism and is an expansive and creative
form of research. What is most fundamental is the research problem. Also, individual
researchers have a freedom of choice. They are free to choose the methods, techniques, and
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procedures of research that best meet their needs and purposes. Pragmatists do not see the
world as an absolute unity. In a similar way, mixed methods researchers look to many
approaches for collecting and analysing data rather than subscribing to only one way, for
instance, qualitative or quantitative.
5.4.5 Mixed Methods Research Approach
The mixed methods research approach is a type of research where both qualitative and
quantitative research techniques are combined with their associated methods, approaches,
languages or concept in a single study (Creswell 2003). Creswell et al. (2007) described
mixed methods research as a research design with philosophical assumptions as well as
methods of inquiry, with its central premise being that the use of quantitative and
qualitative approaches in combination provides a better understanding of research problems
than either approach alone. The mixed methods approach or triangulation, as it is
sometimes known, has its origin in navigation, military strategy and surveying (Kohlbacher
2005). The term triangulation in social research is used in a less literal sense to describe the
use of a combination of multiple empirical research methods to investigate a phenomenon
(Wolfram Cox and Hassard 2005). The intention is that the combined techniques
complement each other (Johnson 2004).
Easterby-Smith, Thorpe and Lowe (1991) identified four forms of triangulation:
1. Data triangulation, which is the use of the same method of data accumulation on
different occasions or of a different method on the same object of the study.
2. Investigator triangulation, which is the use of several researchers or evaluators.
3. Methodological triangulation, which is the use of various data sources.
4. Triangulation of theories, which is the development of multiple theories about the
same research problem.
This study enhances the validity and reliability of its data by adopting two forms of
triangulation. The first one is data triangulation, in which the same method of data
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accumulation is used on different occasions. The second one is the development of multiple
theories about the same research problem. Multiple hypotheses are derived from the
theoretical framework of the study, which consists of multiple theories such as
psychological, motivational, resource-based, innovation and network. The testing of these
hypotheses results in the confirmation of multiple theoretical perspectives about Chinese
entrepreneurship. However, the qualitative method is omitted from this study due to reasons
given above.
Triangulation or mixed methods research enables a fuller understanding of empirical results
than might be achieved from data gathered using a single method. However, the main
weakness of triangulation identified in the literature is the investment of time and effort
required (Wood et al. 1998). There is the need for each phase of the methodology to be
planned, designed, executed and analysed. Nevertheless, Gillham (2000) argued strongly
that the investment of time and effort required in the triangulation approach is worthwhile,
since different methods have different strengths and weaknesses. Therefore, if these
methods converge, the researcher can be reasonably confident that he/she is getting a true
picture of the study. The effectiveness of triangulation therefore rests on the premise that
the weaknesses in one method will be compensated by the counter-balancing strengths of
another (Jick 1979). Also, the research finding from one method can be used to confirm the
findings of another (Creswell et al. 2007).
In this quantitative methodology, primary data were collected by means of a mail survey.
Objective data, such as demographic profiles, gender, industries, targeted businesses and
customers and others are used to compare the differences between the two generations of
Chinese entrepreneurs. The results are compared and analysed while the study’s hypotheses
are tested.
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Research Problem
Research Questions
Theoretical Framework
Integration and Analysis of 2 Data Sets (2 separate Generations)
Testing of the Hypotheses and Discussion of the Overall Results
Development of the Profile of Chinese Entrepreneurs
Diagram 5.1 Research Strategies Using Triangular Methodology
Hypotheses of the Study
Quantitative Data
Quantitative Survey
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5.5 Population and Sample of the Study
The population of the study comprises Chinese entrepreneurs in Box Hill. Box Hill, a
relatively new ethnic cluster, has the majority of its Chinese inhabitants from Mainland
China. Mandarin and Cantonese are spoken equally. Again, this suggests that roughly 50
percent of the Chinese have come from Guangdong province and Hong Kong where
Cantonese is the common dialect (Selvarajah et al. 2008). Interest in ethnic
entrepreneurship has been due to two factors. Firstly, the symbiosis of culture and business
has always fascinated the author. The study of Chinese immigrants in Australia provided
the author with the scope to explore the future course of Chinese immigrants’
entrepreneurship. Secondly, as a first generation ethnic Chinese entrepreneur in Australia,
the author was eager to find out whether this study on the business succession from the first
to second generation Chinese entrepreneurs can provide insights into business continuity.
The database of Chinese entrepreneurs in the municipality was obtained from the Australia-
China Commerce and Economic Association Inc. in Box Hill. All the subjects were
selected based on their involvement with the Chinese Chamber of Commerce in Box Hill,
which gave consent and support for the research (Appendix 2). The Association agreed to
mail out the questionnaire to its members. These subjects were all volunteers, without any
pay from either the author or the Department of Business and Enterprise at Swinburne
University.
The questionnaire was mailed out by the Australia-China Commerce and Economic
Association Inc. in Box Hill to its members, and the participants were asked to forward the
completed questionnaire in a reply-paid envelope to the First Investigator (Professor
Christopher Selvarajah) at Swinburne University.
In this study, some of the first generation Chinese were reluctant to reveal their past and
their previous experiences to outsiders, unless the outsiders were personally introduced.
This behaviour is very cultural, as business ‘secrets’ remain within the immediate family.
Fortunately, the author is from the Chinese community in Box Hill and is familiar with
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many of the subjects. Since the questionnaire did not include any sensitive personal issues,
the subjects were willing to fill in the forms. However, it did take some time for some
subjects, even after full explanation, to understand the importance and usefulness of their
replies. In comparison, the second generation group was more eager and willing to
participate in the study.
There was no risk to the participants as the whole anonymous survey was based on their
own personal views on how business is done. There was no personal data or information
that might cause any detrimental effect to self-esteem or embarrassment to the participants.
If the participants were uneasy regarding any issue in the questionnaire including gender,
age, or ethnicity, they could discontinue at any time, and/or report to Professor Selvarajah
or Swinburne University.
In this study, several assumptions have been made:
• Firstly, the terms immigrant entrepreneurs and ethnic entrepreneurs, although not
identical, are interchangeable (Collins et al. 1995).
• Secondly, following Light and Rosenstein (1995), this study adopts a very ‘loose’
definition of entrepreneurship. Entrepreneurs include all those who are in self-
employment; these include employers.
• Thirdly, in this study, each business employed less than 100 people.
In order to achieve the objective of the study of investigating Chinese entrepreneurship,
distinct criteria were used to identify the Chinese entrepreneurs for the sample. The
selection was based on the following attributes:
• The entrepreneur either owned all of his or her business, or was the majority
shareholder (50 percent).
• The entrepreneur, who had initiated the business, was actively involved in
managing it.
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• The business of the Chinese entrepreneur was based in the municipality under
investigation.
• The business had been in operation for at least one year.
• The business venture had to exhibit entrepreneurial features.
After the process of screening and scrutiny using the above outlined criteria, two hundred
and sixty-seven (267) subjects were identified for the sample. To collect quantitative data, a
survey questionnaire was mailed out to all the 267 Chinese entrepreneurs identified in the
study area. This enabled all the entrepreneurs in the municipality to participate in the
research irrespective of their ethnic background, age, country of origin, gender, industry,
position and other factors. Also, with the coverage of the entire population of subjects, the
variety or types of businesses that the Chinese operate, their targeted business and
customers were also included in this study.
5.6 Research Instrumentation
In this study, ‘entrepreneur’ is defined as someone who owns his or her business. The
person derives some income by engaging in business or economic activities as a self-
employed person. The business may or may not be inherited through the family. All the
subjects were selected based on their involvement with the Chinese Chamber of Commerce
in Box Hill, the business connection within the business communities all over Melbourne.
The respondents were clustered around the eastern suburbs, mainly in and around Box Hill.
These subjects were all volunteers and were unpaid.
5.6.1 Quantitative Method
The general purpose of this study was to investigate Chinese entrepreneurship. Therefore,
efforts were made to select a quantitative research instrument that would cover as many
Chinese entrepreneurs as possible in the study area. The general background and operating
environment of the Chinese entrepreneurs is Box Hill; the result from the survey of Chinese
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entrepreneurs in the study area can thus be generalized to Chinese entrepreneurs in
Australia. Quantitative data were therefore collected by means of a survey questionnaire
with 92 questions. The survey questionnaire was mailed out to 267 Chinese entrepreneurs
in the Box Hill municipality in Melbourne. Most of the questions were designed to collect
quantitative data.
The survey questionnaire was employed in the study to collect data because it was well
suited to the descriptive and correlative nature of the study and it enabled a systematic
collection of predominantly quantitative data (Bryman 2004, Kumar 2005). The data
collected were useful in measuring the identified variables and testing the specified
hypotheses of the study, which contributed to the understanding of Chinese
entrepreneurship (Neuman 2006). Furthermore, the mail survey procedure allowed the
efficient, in-time and one-off collection of data from respondents (Sekaran 2003).
Moreover, Sekaran (2003) further argued that questionnaires are preferred by respondents
because questions are more easily understood and can be answered at respondents’ own
pace and in their own time. The above arguments therefore support the choice of the survey
questionnaire in the study.
The 92 questions in the survey questionnaire were related to the research variables and the
five hypotheses of the study. Each question consisted of multiple-choice answers. The
subjects were to select the most appropriate answers; these answers were based on their
opinions derived from their personal experiences, thinking and knowledge. There was no
right or wrong answer. The answers ranked from ‘low importance’ to ‘high importance’.
The use of multiple indicators allowed the author to specify more precisely the desired
responses. This did not place total reliance on a single response, but instead on the
‘average’ or ‘typical’ response to a set of related responses. The guiding premise was that
multiple responses reflect the ‘true’ response more accurately than a single response. Based
on the theoretical framework of the study and the five major research questions, the
questionnaire was structured into six sections (a copy of the questionnaire is included in
Appendix 1).
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The questionnaire consisted of two parts: part 1 contained 12 questions and part 2 had 80
questions. The questions based on descriptive statistics (part 1 of the questionnaire) were
designed to give the Chinese entrepreneurs (in both generations) a general profile.
Part 1 collected demographic information, such as:
- Country of origin, gender, industry, position, targeted business, targeted customers,
age of respondents;
- Date of arrival in Australia, religion of respondents, question about spirituality;
- Type of migrant/migration program, when migrant started his or her own business.
Part 2 was used to collect information under six different headings. Question (0) was a
sample question. It had no statistical importance in this study and was excluded from the
analysis. The questions were divided into the following groups:
- Importance of different factors in setting up one’s own business (Q.1 – Q.8)
- Reasons for becoming an entrepreneur (Q.9 – Q.17)
- Views on different traditional Confucian values (Q.18 – Q.23)
- Views on and importance of different difficulties and hurdles (Q.24 –Q.68)
- Importance of having overseas expansionary vision in a business (Q.69 – Q.79).
5.6.2 Ethics Approval
Ethical issues generally arise in the design and conduct of research on human subjects and
in the reporting of results. It is a Commonwealth legislative requirement in Australia that
all projects involving human subjects meet certain standards and have written approval
from the accredited ethics committee. The Swinburne Human Research Ethics Committee
(HREC) or one of its sub-committees has responsibility for ensuring that research within
the University meets ethical principles. Hence the researcher had the responsibility to
ensure that ethics approval was obtained in writing before commencing the data collection
process, including the pilot study. It meant that no data were collected from any human
participants without approval. A completed standard form together with copies of the cover
letter and the survey questionnaire and interview schedule were forwarded to the Human
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Research Ethics Committee for its approval. The committee gave written approval to
conduct the survey after accepting the proposed research protocol.
An important ethical principle in the ethics protocol which this study adhered to was that no
harm should befall any person requested to participate in research. This necessitated
protecting the respondents’ anonymity and ensuring freedom from a stressful experience.
Thus, a written statement was given to all persons who would be requested to participate,
outlining the purpose and nature of the research project. Its objective was to assist those
persons to make an informed choice as to whether or not they wished to participate. A copy
of the statement was attached to the approval application. Later, the approved statement
became a part of the request letter that accompanied the survey questionnaire. Also, due
care was taken to ensure that all data collected were handled confidentially.
The procedure for grievance resolution during the research was also outlined in the initial
pages of the survey questionnaire. The questionnaire made it clear that in case a respondent
participating in the study had any concern about the participation, or a complaint, the
participant could either contact the research supervisor or the researcher in the first
instance. If the issues raised could not be solved, then the chair of the Human Ethics
Committee must be contacted. All relevant contact addresses and telephone numbers were
included (Appendix 2).
5.6.3 Pilot Study
An analysis plan that addressed the set of issues particular to the purpose and design of the
study was drawn up. The issues included general considerations such as minimum or
desired sample sizes and allowable or required types of variables and estimation methods.
The questions should cover areas that were important and significant to the entrepreneurs
themselves, as well as those questions that these entrepreneurs wanted to find out. These
questions were based on an earlier small-scale pilot study and personal experiences of
different entrepreneurs. Most of the questions were related to entrepreneurial behaviour and
views on the entrepreneurial process. The survey questionnaire was piloted to ensure its
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reliability and appropriateness for the study. According to Bryman (2004) and Neuman
(2006), piloting helps in ensuring that the survey questions operate well and the research
instrument as a whole functions well. In this study, the survey questionnaire was pilot-
tested in two phases.
Firstly, the questionnaire was piloted on two of the author’s contacts who were doctoral
students in sociology to ensure all the variables were completely and clearly covered.
During the pilot study, the doctoral students, who had experience in Chinese immigrant
history and migration issues, were very helpful in the reviewing of the questionnaire. The
questionnaire was reviewed on the basis of syntax, spelling, integration, comprehensibility
and grammar. This was to avoid confusion, ambiguity and sensitive issues such as family
members. This review also ensured that the intended respondents readily found the
questions understandable.
In the second phase, four Chinese entrepreneurs resident in Melbourne, Australia took part.
The researcher identified one Chinese telecommunication company owner, two retail
traders and one doctor (who owned a medical group) resident in Box Hill, who had created
their own businesses and were operating them very well. Their attributes and operations
met the criteria and qualifications of the target population of the study. Three of them
belonged to the first generation, and the fourth one belonged to the second generation.
These contacts were personal friends of the author. They had been advised of the ‘pilot’
nature of the study. The pilot test on this group was extremely important and very useful
since it ensured the cultural relevance of the study. These four people, through previous
acquaintance, gave a lot of useful information in the construction of the questionnaires.
Also, as suggested by Bryman (2004) and Neuman (2006), pilot testing is best conducted
on a small set of respondents similar to those in the final survey. This second group of
Chinese entrepreneurs doing business in Box Hill was very similar to those in the study’s
sample frame.
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The pilot test was conducted to ensure that the academic, business, social and cultural
relevance of the survey questionnaire was intact. Importantly, comprehensibility and
confidence in the research questions and instruments were also assured in advance.
5.6.4 Data Collection Procedure
A quantitative methodology approach was used to collect data for the study. The data were
collected in Box Hill, Melbourne from January to April 2008. The target population of the
study was Chinese entrepreneurs in businesses in the Box Hill municipality in the eastern
region of Melbourne. The database of the respondents was obtained from the Australia-
China Commerce and Economic Association Inc. (ACCEA) in Box Hill.
To collect the quantitative data, survey packs were mailed out to the 267 Chinese
entrepreneurs who were identified from the database provided by the ACCEA and then
further screened to reflect the characteristics of entrepreneurship. The survey packs were
mailed out. The survey pack consisted of the following items:
• The survey questionnaire titled ‘Dimensions of Entrepreneurship – A Study of First
and Second Generation Ethnic Chinese in Melbourne’;
• A covering letter;
• A reply paid envelope on which was printed the researcher’s name and address;
• A letter of expression of interest and consent to participate in interviews.
The covering letter explained the following: the purpose of the research and the benefits to
Chinese entrepreneurs and the nation of Australia as a whole; the estimated time required to
fill out the questionnaire; assurances of confidentiality; ethical approval; and a closing date.
Copies of the covering letter, expression of interest and consent letter, and the survey
questionnaire are provided in Appendices 1, 2 and 4.
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5.6.4.1 Responses to the Survey
A total of 200 usable completed questionnaires were collected out of the 267 that were
distributed, yielding a 74.9 percent response rate. According to Hart (1987), response rates
in business surveys vary from 17 percent to 60 percent, with an average of 36 percent.
Therefore the response rate of 74.9 percent was above acceptable for business surveys.
The high response rate could be as a result of the covering letter attached to the survey
questionnaire assuring confidentiality and emphasizing the importance of individual
responses to the study’s outcomes and the contribution to knowledge about Chinese
entrepreneurs in Box Hill. Also, since little research on this subject matter has been carried
out in the study area, the participants may have perceived this study as a medium to let
others hear about them and their activities. A reply paid envelope was also enclosed to
minimize monetary cost and inconvenience to respondents.
5.6.4.2 The Broad Characteristics of the Participants
The broad characteristics of the participating Chinese entrepreneurs and their ventures are
shown below (detailed analysis of the individual characteristics is presented in chapter 5).
The age of the respondent ages ranged from 20 to 69 (72 percent aged between 30 and 59).
Their businesses were located across numerous small-scale industries, including
restaurants, professionals, retail, trading, computer and others. Eighty-one percent had
started their own business, 61 percent were in a partnership or family business, 64 percent
had targeted local suburbs, and 78.5 percent had targeted general customers.
The first generation Chinese (66 percent of the whole group) came from various countries
such as Hong Kong, Vietnam, Taiwan, China, Malaysia, New Zealand, Singapore and
others. Fifty-five percent of the total respondents were male. Overall, the whole population
was divided into three groups: Christianity (32 percent), Buddhism (30 percent) and no
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religion (35 percent). Lastly, only 14 percent chose ‘Most times’ or ‘Yes’ in answer to the
spirituality question.
5.7 Data Analysis Method
This section presents all the statistics tools used in this study. SPSS software was used
throughout the whole statistical analysis. Quantitative data were analysed using the
Statistical Package for Social Scientists (SPSS) software Version 17. SPSS was chosen
because it was very useful for performing the statistical tests which were conducted in the
study, such as multiple regressions, correlation, reliability, factor analysis and structural
equation modelling.
Data from the responses to the questionnaires were coded and entered into the SPSS
program for statistical analysis. SPSS generated outputs that provided the researcher with
systematic frequency counts and sorted and rearranged the data, and served as a useful
data-entry device, with labels for brief entries. SPSS is very useful for the analysis of large
data as in this study; it enabled the researcher to gain a greater insight into the actions,
attributes and attitudes of the Chinese entrepreneurs. Its usage also brought out the
relationship or interdependence of the independent and dependent variables of the study in
the testing of the hypotheses (Bryman and Cramer 2004; Pallant 2005).
5.7.1 Factor Analysis – Data Reduction Tool
The objective was to find a way of condensing the information contained in a number of
original variables into a smaller set of variates (factors) with a minimum loss of
information. By providing an empirical estimate of the ‘structure’ of the variables
considered, factor analysis becomes an objective basis for creating summated scales. Factor
analysis, including both principal component analysis and common factor analysis, is a
statistical approach that can be used to analyse interrelationships among a large number of
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variables and to explain these variables in terms of their common underlying dimensions
(factors).
Since the number of questions in this study was high (92), there was a need to use factor
analysis to reduce or summarize the original data into smaller manageable units for analysis
and to identify the structure underlying them. Factor analysis, including both principal
component analysis and common factor analysis, is a statistical approach that can be used
to analyse interrelationships among a large number of variables and to explain these
variables in terms of their common underlying dimensions (factors).
The insight provided by data summarization can be directly incorporated into other
multivariate techniques through any of the data reduction techniques. The author benefited
from both the empirical estimation of relationships and the insight into the conceptual
foundation and interpretation of the results. The author first identified the separate
dimensions of the structure and then determined the extent to which each variable was
explained by each dimension. These dimensions and the explanation of each variable were
then determined (see chapter 7). Subsequently, the two primary uses for factor analysis –
summarization and data reduction – were achieved. Groups of variables may be interrelated
to the extent that they are all representative of a more general concept, or construct. The
purpose is to retain the nature and character of the original variables, but at the same time,
the factor analysis is used to reduce the size of the data in order to simplify the subsequent
multivariate analysis.
Factor analysis was employed in the analysis of the questionnaire because it is an
interdependence technique in which all variables are simultaneously considered, each in
relation to all the others, while still employing the concept of the variates, the linear
composite of the variables. All the variables or questions were formed to maximize the
explanation of the entire variable set. This tool provides an empirical basis for assessing the
structure of variables and the potential for creating these composite measures or selecting a
subset of representative variables for further analysis.
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After the data reduction, factor analysis was used to identify representative variables from a
much larger set of variables for use in subsequent multivariate analysis. Later, an entirely
new set of variables was created, much smaller in number, to partially or completely
replace the original set of variables for inclusion in subsequent techniques.
From the data summarization perspective, factor analysis can provide a clear understanding
of which variables may act in concert and how many variables may actually be expected to
have impacts in the analysis. The variables are expected to be highly correlated and
members of the same factor will be expected to have similar profiles of differences across
groups in multivariate analysis of variance or in discriminant analysis. MANOVA assumes
normality, so it could not be used to compare the generations.
The related statistical tools of factor analysis such as Kaiser-Meyer-Olkin (KMO) and a
reliability test were also employed. The KMO and Bartlett test of sphericity indicates the
factorability of a correlation matrix and supports the factorability of variables. Reliability
testing was also conducted for each of the extracted factors to ascertain the degree to which
the items making up the scale agreed; that is, to find out whether all the variables collated
on one factor had internal consistency and measured the same underlying constructs
(Bryman and Cramer 2004, Hair et al. 2006, Pallant 2005). How the statistical methods
were employed in the data analysis will be described in the analysis of the data and the
testing of the hypotheses in chapters 6 and 7.
In this study, several criteria are used:
1. Rotation (direct oblimin, rotated solution and Delta = 0)
Sometimes 39 19.5 25 18.9 14 20.6 Most times 18 9 17 12.9 1 1.5
Yes 10 5 8 6.1 2 2.9 Total 200 100 132 100 68 100
In summary, although there is a significant change in spirituality between the two
generations, this should have only minimal influence (similar to that of religion) on
entrepreneurial behaviour and related businesses.
6.12 Did You Start Your Business?
The importance of this question relates to the risk-taking factor (new business set-up) as
well as to family back-up (family business succession). According to the resource-based
perspectives, apart from education, human capital is derived from work experience and
family support.
Research has shown an important and positive relationship between prior work experience
in the same industry or line of business and venture success (Carter et al.1997, Cooper et al.
1994). Highlighting the importance of previous work experience, Kim et al. (2003)
explained that if the work experience occurs within the industry in which the new business
venture is located, individual entrepreneurs will gain opportunities to understand industry-
specific market forces and identify potential market opportunities to exploit. Furthermore,
work experience increases opportunities for individuals to obtain positions within various
social networks that can be transformed into the setting up of new businesses.
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On the other hand, researchers have speculated that self-employed parents might encourage
the development of entrepreneurial attitudes in their children through socialization. Parents
may somehow be instilling a learned preference for self-employment in their children,
possibly by providing work experience at a young age or through exposing their children to
the entrepreneurial lifestyle and the social networks tied to their businesses (Carroll and
Mosakowski 1987). This exposure to entrepreneurial skills through socialization may
include not only someone’s parents but also other relatives, as well as friends. Other family
within the same generation (siblings and cousins) can influence an individual’s beliefs
about entrepreneurship, as well as provide role models and practical knowledge. The results
are as follows:
Table 6.11 Starting Own Business among Respondents (N=200)
Start your own
business
Total % 1st Gen % 2nd Gen %
Y 162 81 113 85.6 49 72.1 N 38 19 19 14.4 19 27.9
Total 200 100 132 100 68 100
In this study, the overall results indicate that 81 percent of the respondents started their own
businesses. Once again, further analysis of the results of the two generations indicates a
decrease (from 85.6 percent to 72.1 percent) from the first to the second generation in
starting their own businesses. Conversely, there is an increase in ‘not starting your own
businesses’ (14.4 percent to 27.9 percent) from the first to the second generation. A
possible explanation is that the first generation may have started to shift and transfer the
family business to the second generation. However, there are still second generation
entrepreneurs starting their own businesses instead of following the familial pathways. Full
cross-tabulation results (Appendix 7) show the significance to be less than< 0.05.
In summary, although there is a decrease in those starting their own business in the second
generation, the proportion of the overall population starting new businesses (81 percent) is
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still fairly high. This supports the notion that there are other entrepreneurs looking into new
businesses instead of carrying on other existing or familial businesses.
6.13 Summary
It is important to point out that, apart from looking at the results in the population (N=200)
as a group, it is important to look at the results between the two generations to see the real
changes and the trends in the course of entrepreneurship. The important findings for the
Part I questions are summarized as follows:
Table 6.12 Analysis of Part I Results (Demographic)
Topic Findings Remarks Sample Size Total is N=200, 1st gen. is 132,
2nd gen. is 68 Good representation and strong results in this study
Gender 1st gen. = more male, 2nd gen. = fairly even
Active work force from both genders in the 2nd gen.
Country Good representation of the most common ‘emigrant’ countries
Results are strongly supported
Industry More labour intensive business in the 1st gen. than the 2nd gen.
The shift is due to change in human and capital resources available such as education, local business know-how and better interaction with the local Australian public
Family business
Increase in family business in the 2nd gen
Traditional succession of family business is supported
Partnership More partnership in 1st gen., more family business in 2nd gen.
Financial back-up and resources are better in the 2nd gen.; however, familial involvement and networking are still important
Targeted businesses
1st gen. – higher percentage looking for customers interstate and internationally
More willing to make overseas connection than the 2nd gen.
Targeted customers
2nd gen. – prefers to do business with general public (within and outside Chinese community) more than does 1st gen. (mainly with Chinese community)
Because of better communication skill and local know how
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Age of Respondents
Only 6 respondents aged between 60-69
Although the history of migration began more than 100 years ago, the vast change occurred only in last 30 years (since the Vietnamese refugee wave)
Religion More Buddhism in 1st gen. than 2nd gen.; more Christianity in 2nd gen. than 1st gen.
Strong indicator of influences of acculturation during earlier years. This supports the importance of education and other western styles of thinking and upbringing in shaping the future of Chinese entrepreneurship
Spirituality Decrease in the 2nd gen. This reinforces the results of ‘religion’ in that Chinese-ness diminishes while Australian-ness increases in the 2nd gen. However, if this trend continues into the 3rd gen. and future generations, will they become real ‘Aussies’ and the Chinese-ness disappear totally?
Start of Business
Higher percentage in 1st gen. 1st gen. start their businesses more than the 2nd gen., while more 2nd gen. follow into family business (as can be seen above)
Cross-tabulation
Good significant differences in 4 areas: Industry, religion of respondents, spirituality and ‘own your business’
Results are strong and supportive
The results above show strongly that changes have already occurred within two
generations. This fast pace is due to a sharp contrast between the Chinese and the
Australian cultures which at opposites ends; such adaptation will not be as obvious if the
host country has fewer cultural differences. The changes involved include: the types of
business, the resources available (human and social capital), business style (partnership),
targeted businesses and customers (future expansion), religion and business set-up.
However, the familial support and connection (both Confucian piety and guanxi
connections) are still important in influencing the pathways of entrepreneurship in the
setting up and running of businesses.
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Chapter 7
Analysis - The Five Dimensions of Chinese Ethnic Entrepreneurship
7.1 Introduction
In this chapter, the analysis is presented in a structured manner according to the sequence of
the sections in the questionnaire survey (as was done in sections 6.2 to 6.12). The analysis
reflects on the five dimensions of the Chinese entrepreneurs. Each section of the five
dimensions begins with a brief introduction reflecting the variables investigated, followed
by the analysis. The analysis is interpreted and the results are reported in chapter 8, when
the hypotheses of the study are tested and the overall results are discussed.
7.2 Dimension 1 – Background of the Entrepreneurs
To be able to effectively develop a holistic picture of immigrant Chinese entrepreneurs and
provide an understanding of their entrepreneurial behaviour, it is important to be aware of
their background and answer the questions: What resources do these Chinese entrepreneurs
rely on? What are the factors influencing the business setup? Do they seek assistance from
others? There is significant evidence in literature that entrepreneurial behaviours make a
fundamental contribution to enterprise set-up and development. In view of this evidence,
attempts have been made by several researchers in entrepreneurship literature to develop a
typical profile of entrepreneurs. However, the debate is whether this generalization can
apply to Chinese entrepreneurs, especially when the entrepreneurial behaviours can be
affected by cultures, environments and the host country.
This section therefore presents the analysis of the background factors (variables) of the
Chinese entrepreneurs in Box Hill and how these factors influence the conduct of their
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businesses. The variables investigated in the study, as shown in Diagram 7.1 below, are the
views of the Chinese entrepreneurs on such things as role models, assistance from friends,
better education, financial assistance, personal expertise, decision making, pre-business
work experience, and passion. At the end of the section a profile of the background of the
entrepreneurs supporting business set-up, which is unique to the Chinese entrepreneurs in
Box Hill, is developed.
Dimension 1 (Group 1 questions in Part 2 Questionnaire) –
Diagram 7.1 Factors Influencing the Background of Chinese Entrepreneurs
7.2.1 Guanxi connections
Role Models
Chinese culture regards role models as one of the most important factors in the learning of
‘doing business’ with others (Chen and Chen 2004). Whilst ‘role model’ is a difficult
Role Model Assistance from friends Better education Financial assistance from others
Personal expertise Independent decision making Work experience Passion
Prior Experience
Guanxi Connection
Background of Chinese Entrepreneurs
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notion to define, and can occur at both a formal and informal level, it is generally accepted
as the provision of advice, expertise and support by an experienced ‘role model’ or a
‘mentor’ to a less experienced person, to assist them in achieving their goals. First of all the
pilot test of the questionnaires showed that the two terms ‘mentor’ and ‘role model’ were
used interchangeably by the respondents and meant the same thing to them. Therefore, in
this analysis only ‘role model’ was used. Questions were asked in relation to role models to
determine what pertains to the Chinese entrepreneurs in Box Hill.
Overall, 85 percent of the respondents place ‘role model’ as ‘important’ or above. The
result further indicated that among the first generation entrepreneurs, the proportion is 78.7
percent. Among the second generation entrepreneurs, the proportion is even higher (97
percent). The benefits of the role model were perceived as ‘enormous’, with the help
coming in a mixture of encouragement and moral support, general advice and guidance,
knowledge and expertise in the industry, and help with confidence building in the industry.
These models are usually family elders and relatives. However, the existence of these
models is not common in the first generation as family ties with homeland have been
broken during migration. Conversely, the higher proportion in the second generation is due
to the continuous support of the models within the family and contact circles in Australia.
In summary, this unique type of networking has been reinforced by the collectivist nature
of the Chinese family culture. These networks play a significant role in the guanxi
connections and background of the Chinese entrepreneurs in Box Hill.
Advice from friends
The study explores further the effect of advice from friends on the business operation of
Chinese entrepreneurs. The roles of ‘friends’ are different for the two generations. Earlier
literature on enclave economy (Clark and Drinkwater 2000, Fong and Ooka 2002) indicates
that ‘ethnic enclave’ refers to a concentration of people from the same ethnic group within
a specific geographical location. In the first generation, the friendship is built on mutual
business and personal benefits. In this network, people from the same community buy or
sell ethnic products and services. The definition of ‘friends’ in the second generation may
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have changed to visiting, watching television and participating in recreational activities
without any business connection.
Most of the advice that the second generation uses is from professional advisors such as
accountants and marketing consultants, who are not necessarily their personal friends. The
uniqueness of guanxi in the first generation places a special importance of ‘friends before
business’, as can be seen in the results. The results indicate that while 83.4 percent of the
overall population chose ‘important’ or more in regards to the effect of advice from friends,
the figure in the second generation (79.4 percent) is certainly lower (85.6 percent). This
implies that the reliance on the advice from friends is lower in the second generation.
In summary, advice from friends is important in both generations. However, the importance
of ‘friends’ is different between the generations.
Better education
Traditionally, Chinese parents put all their hope and effort in the next generation and
strongly impress upon the second generation the importance of higher education (Chu
1995) so that they are motivated to become high achievers. This axiom has been planted in
their mindset from generation to generation, stimulating a strong competitive spirit. This
valuing of higher qualifications has a strong influence on second generation Chinese,
especially if the first generation has a low literacy level (Godement 1999). Education is
valued as a preparation for higher social mobility, and sufficient education or training is
one of the prerequisites to go into self-sufficiency and self-employment.
The prime aim of migration is to find a better life for the children. Chinese see providing
good education to the children as one of the most important ‘tasks’. For the entrepreneurs,
the importance of settling in Australia is to make money and provide a home for the family.
Comparatively, the importance of education for the first generation is lower, although they
view it differently for their children. Most (87.5 percent) of the respondents believed that
education is ‘important’. The second generation (94.1 percent) placed greater emphasis on
education than the first generation (84.1 percent). These results compare well with those in
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Section 6.4, where the industries that the second generation entrepreneurs choose are those
that require higher education and good academic credentials.
In summary, the results support the notion and literature mentioned earlier that better
education is an important factor in building up a better business network and a better future
for the next generations.
Financial assistance from institutes
Finance is typically perceived as the greatest single problem by ethnic minority
entrepreneurs at the start-up stage. In addition, these first generation entrepreneurs also face
problems of discrimination on the part of finance providers, with the vast majority feeling
that ethnic minorities are discriminated against to a greater extent than do small business
owners or managers in general (Waldinger et al. 1990). To counter this discrepancy, the
first generation entrepreneurs tend to obtain financing for their business from within the
family and ethnic community (Hsing 1996). This cooperative network of family and
community is the essence of their success in business. The family-based social, economic
and human resources are central to their economic and social integration in the local
Australian society.
In the second generation, with the back-up from accumulated wealth by the parents and the
establishment of local know-how, the entrepreneurs rely on the formal financial institutes
such as banks, finance companies and other venture capitalists. Different from their parents,
they seek less support from with the community. The results support this theory. Overall,
the importance of seeing financial assistance is at 88 percent for the whole population. The
results for the first and second generations are at 86.4 percent and 91.2 percent respectively.
In summary, while the importance of financial assistance is high in both generations, it is
higher in the second generation. This implies that guanxi connections have changed from
an informal establishment (through personal contacts) to a more formal one (through formal
business contacts).
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7.2.2 Prior Experience
Professional expertise
Previous studies (Brush et al. 2006; Coughlin 2002; Fielden & Davidson 2005) have
suggested that previous employment and experience in the same industry as the business
venture is a clear advantage in the entrepreneurial process and are associated with business
growth. However, Baker and Wooden (1992) found that 70 percent of migrants with
qualifications obtained overseas did not use their qualifications in their current job. The
first generation entrepreneurs are often not given the opportunity of practising their
professions because their education and experience are not recognised by the employment
institutions (Tseng 1992, Boyer 1996).
Overall, 78 percent of the whole population rated professional expertise as ‘important’.
Further analysis shows a significant difference between the two generations in placing
importance on professional expertise; 62.1 percent of the first generation, and 86.7 percent
of the second generation respondents confirmed that professional expertise is important.
The second generation entrepreneurs do not have their local qualifications queried by the
local authorities. This evidence supports the above-mentioned literature review. Compared
to the other factors, this factor shows the largest difference (24.5 percent) between the two
generations. The view of Baker and Wooden (1992) that non-recognition of qualifications
may be partly responsible for the relatively high rates of ‘invisible underemployment’
within some migrant groups is supported in this research. Chapman and Iredale (1990)
found that only 39 percent of formally skilled migrants subjected their overseas
qualifications to official assessment, and of these, only 42 percent had the qualifications
recognised as being equivalent to Australian qualifications.
In summary, professional expertise, as a factor, is an important contributor to the prior
experience of the entrepreneurs. The difference is the recognition of their qualifications and
skills by the local authorities.
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Independent decision making
Independent decision making style and power are the two main attractions that
entrepreneurs seek to obtain during the entrepreneurial process (Osborne 1995). In fact,
Yusuf (1995) suggested that independent decision making and self-confidence are the
business characteristics frequently displayed by individual successful entrepreneurs.
The results are similar in both generations (84.8 percent in the first generation and 89.7
percent in the second generation). Although the importance of independent decision is high
(86.5 percent) in the whole population, the proportion is slightly higher in the second
generation. Considering that the second generation has no language barrier or difficulty in
adjusting, it can be implied that these entrepreneurs are more self-confident in making their
own decisions. This decision making style will build up self-confidence, and, hence, help
the entrepreneurs gain work experience and business knowledge.
In summary, the independent decision making factor is important in building up work
experience that facilitates future business set-up in both generations.
Prior entrepreneurial experience
Prior entrepreneurial experience (may not be in the same fields that the immigrants are
experienced in) influences the way entrepreneurs comprehend, extrapolate, interpret and
apply new information, which those lacking it cannot duplicate (Roberts 1991). It helps
entrepreneurs appreciate the value of new information. It influences individuals’
willingness and ability to make new connections among pre-existing ideas, as well as with
new ideas, allowing them to recognize opportunities.
Given their responses to a previous question in section 7.2.1 regarding the importance of
role models, it is not surprising that the majority of the respondents rate their prior
entrepreneurial experience highly in this section. The results are 92.5 percent for the whole
population. Separately, they are 91.7 percent for the first generation and 94.2 percent for
the second generation. It is also noteworthy that this experience is rated as very important
and is an influential source of learning that parents may somehow be instilling in their
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children, possibly by providing work experience at a young age, or through exposing their
children to the entrepreneurial lifestyle and the social networks tied to their businesses
(Carroll and Mosakowski 1987).
In summary, this finding also coincides with earlier studies in the literature, which
emphasize that entrepreneurs are four times more likely to have been subject to the
influences of an entrepreneurial parent (Robert 1991).
Passion to succeed
Among all personal reasons that are strong motivators for business ownership, passion
includes self-satisfaction, desire for independence, autonomy, and achievement seeking
(Schumpeter 1979). The need to be personally fulfilled is the passion to succeed. It can be
gained by learning from others and by personal experience of business ownership.
The results show that 90.5 percent of the whole population rated passion to succeed as
‘important’ or above. Separately, the results are 89.4 percent for the first generation and
92.7 percent for the second generation. The minor difference between the two generations
can be due to the fact that the second generation entrepreneurs are seeking more personal
challenges and fulfilling their lifestyle attitude towards entrepreneurship.
In summary, passion and desire to succeed is important in helping the entrepreneurs set up
a business.
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7.2.3 Summary of Dimension 1: Background of the Entrepreneurs
The following is a summary of the respondents who chose ‘important’ or higher in
dimension 1: background of the entrepreneurs.
Table 7.1 Results of Dimension 1: Background of the Entrepreneurs
Overall, the results show that the factors contributing to guanxi connections and prior
experience are important in both generations. In particular, the two factors role models and
professional expertise show the most differences between the first and the second
generation Chinese entrepreneurs. The differences are 18.2 percent and 24.6 percent
respectively. The difference in the role model factor is due to the lack of availability of role
models in the first generation. The difference in the professional expertise factor indicates
that the first generation’s experience of initial hardship is due to the lack of recognition of
their expertise and qualifications upon their arrival in Australian. Other results are fairly
similar in both generations, although they show slight differences. Possible explanations
have been given to show the differences in all factors.
This section therefore answers the question posed by dimension 1 of this study: ‘How
important are guanxi connections and prior experience to the background of the
entrepreneurs?’ The results show that the factors are important to the background of both
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generations of Chinese entrepreneurs. The results are summarized in the following diagram.
Diagram 7.2 Key Characteristics of Background of Chinese Entrepreneurs
7.3 Dimension 2 – Entrepreneurial Motivation
To have a better understanding of the findings of this research on Chinese entrepreneurs, it
is not only necessary to understand the importance of the background of the entrepreneurs
in the business set-up (see previous section), but also to know the motivations and
characteristics required in business.
There are several approaches to describing the entrepreneur and determining business
success. One of the approaches is based on the psychological perspective, which argues that
entrepreneurs often exhibit a typical, characteristic profile. Numerous studies on Chinese
entrepreneurs have endeavoured to develop a profile of Chinese entrepreneurs (Liang 1987,
Role Model (Less important in 1st
generation) Advice from friends (Similar in both generations) Better Education (Similar in both generations) Financial assistance from institutes (Similar in both generations)
Personal expertise (Less important in 1st Generation) Independent decision (Similar in both Generations)
Prior Entrepreneurial experience (Similar in both Generations) Passion to succeed (Similar in both Generations)
Prior Experience
Guanxi Connection
Background of
Chinese Entrepreneur
Very important in both generations
Very important in both generations
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Ahlstrom et al. 2004, Collins 2002) and establish whether a ‘typical’ profile of Chinese
entrepreneurs exists.
There is evidence in literature that the entrepreneurial behaviours make a fundamental
contribution to enterprise set-up and development. In view of this evidence, attempts have
been made by several researchers in entrepreneurship literature to develop a typical profile
of entrepreneurs. However, the debate is whether this generalization can apply to Chinese
entrepreneurs, especially when the entrepreneurial behaviours can be affected by cultures,
environments and the host country.
This section therefore presents the results of the study on the personality traits of the
entrepreneurs (divided into potential seeking and self-satisfying types). The variables
investigated in the study, as shown in the diagram below, are the views of the Chinese
entrepreneurs on, for example, (potential seeking) migration, dissatisfaction with previous
job, envy of others, profit maximization, inheritance of family business, and (self-
satisfying) freedom, desire, potential to make more money and strong belief in capability.
Based on literature on entrepreneurial motivation, Diagram 7.3 was developed; this
diagram will be refined after the research data are analysed, to provide a profile of the
entrepreneurial motivations of the two generations.
Results from migration (within the potential seeking group) show the biggest difference
between the two generations. This is understandable, as the first generation would feel
‘alienated’ in the host country while the second generation calls Australia home. According
to the push and pull factor theorists, one of the universal motivations which push the
immigrants into starting their own business ventures is the need to generate income. Many
first generation Chinese are pushed into whatever market economic activity they can take
up. The changing nature of government programmes, coupled with the lack of opportunity
for entry-level work in Australia, has led these immigrants to view entrepreneurship as the
best way out of the permanent cycle of poverty (Choi 1975, Collins 1991, Strahan and
Luscombe 1991). Hence, this factor is more important in the first generation entrepreneurs.
Personal motivation is another category of motivators embedded in the push and pull factor
theory; they include the desire for autonomy and to control one’s destiny, and the need to
be personally fulfilled. The motivation for self-satisfaction is very strong. Entrepreneurship
has provided an opportunity for the immigrants to discover a new-found sense of
accomplishment in supporting themselves instead of relying on being employed by others
and government welfare systems. Furthermore, when the motivations ‘potential seeking’
and ‘self-satisfaction’ are compared, the latter has a higher importance in becoming
entrepreneurs. This higher importance can be found in both generations. This implies and
agrees with the notion that all entrepreneurs place a higher importance on satisfying their
own dreams and goals in successful entrepreneurship.
This section therefore answers the question posed by dimension 2 of this study: ‘How
important are potential-seeking and self-satisfaction to entrepreneurial motivation?’ The
results show that although both factors are important to entrepreneurial motivation in both
generations of Chinese entrepreneurs, the entrepreneurs place a higher importance on
attributes of self-satisfaction. The results are summarized in the following
diagram.
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Diagram 7.4 Key Characteristics of Entrepreneurial Motivation
7.4 Dimension 3 – Traditional Confucian Values
To have a better understanding of the findings of this research on Chinese entrepreneurs, it
is also necessary to find out the cultural values that influence entrepreneurship. Research
has revealed that even in overseas Chinese family businesses, the most important family
values are based on Confucian piety (Jacobs et al. 1995; Lee J 1996). These Chinese family
values and interpersonal patterns contribute to business development and success. The
extent of its influence and its incorporation builds a tight matrix between the culture and the
psychological character of the people. Hence, the influence of these values cannot be
ignored, and they should not be studied independently. The emphasis here is to highlight
their influence on Chinese familial values and the social roles of individuals. Confucianism
has been woven into the very fabric of Chinese society. Although it is not a religion, it
continues to exert a major influence on the everyday lives of Chinese people (Jabobs et al.
1995, Chan 2008).
Migration (less important in 2nd gen.) Dissatisfaction with previous job (less important in 2nd gen.) Envy of other (similar) Profit maximization (similar) Inheritance (same)
Freedom (similar in both Generations) Desire (less important in 2nd generation) Potential to make more money (similar in both generations) Strong belief in capability (similar in both generations)
Self Satisfying
Potential Seeking
Entrepreneurial
Motivations
Higher importance on self-satisfaction factor in both
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This section therefore presents the results of the study on the importance of various
traditional Confucian values to Chinese entrepreneurship. The variables investigated in the
study, as shown in Diagram 7.4 below, are the views of the Chinese entrepreneurs. At the
end of the section a profile of traditional Confucian values important in this research to the
two generations will be presented.
Diagram 7.5 Variables Influencing Traditional Confucian Values Important to Chinese Entrepreneurship in Australia
7.4.1 Traditional Confucian Values
As has been pointed out in earlier sections, the interrelationship between the dimensions
and how they contribute to business success among immigrant Chinese is a major thrust of
this research. The interrelationship has to be looked at as a whole in order to better
understand how the Chinese entrepreneurs operate. The influences of the traditional
Confucian values are an important input to understanding this phenomenon. In this context,
Traditional Confucian
Values
Guanxi connections
Family involvement
Community guanxi
Head of family
Advice from elders
Traditional wisdom
Helping other Chinese
Racial discrimination
Trust in others
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the attributes studied are guanxi connections, family involvement, community guanxi, head
of family, advice from elders, traditional wisdom, helping other Chinese, racial
discrimination and trust in others. Previous literature has already pointed out that these are
Chinese characteristics and they are related to each other, under the same Confucian
teaching. The results below show that the importance is high across the two generations.
Table 7.3 Results of Dimension 3: Traditional Confucian Values
(78 percent), workplace reform (70.5 percent). Although the attributes show ‘importance’,
the results are not as high as for the business management factor mentioned in the above
section. Adaptive opportunism may be more concerned with the expansion and potential
growth of the businesses. The results for the two generations are similar. The only notable
discrepancy is workplace reform (65.9 percent in the first generation and 79.2 percent in the
second generation). This can be explained by the fact that the first generation Chinese
entrepreneurs may engage in informal sector activity as a means of avoiding the influence
of workplace-related bureaucracy and regulation.
7.5.8 Financial Rewards
Financial rewards
Profit can indicate how successful a business is. The attractiveness of the potential to gain
more monetary reward is one of the important factors in the consideration of being an
entrepreneur. Business success is determined by financial indicators including growth rates,
business size, turnover, profitability and the number of people employed. Consequently, the
ways to maximize the profits become an important factor since they are related to business
success.
Results for the combined group are: tax (91 percent), increase in profit and better business
knowledge (86 percent) and Australian competition (84.5 percent). These attributes are
ranked at ‘high importance’ for the financial rewards factor, which in turn is a factor of
difficulties and hurdles in the entrepreneurial process. There are differences between the
two generations in the tax factor (93.2 percent in the first generation and 86.8 percent in the
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second generation); this can be due to a higher taxation rate in Australia than in other Asian
countries (e.g. the personal and company tax rate in Hong Kong is a flat rate of 15 percent).
Other attributes show similar results. The results have been tabulated and highlighted as
follows:
Table 7.4 Results of Dimension 4: Difficulties and Hurdles
Variables Questions % (Total Pool)
% (1st Gen)
% (2nd Gen)
Assimilation Difference in culture 84.5 85.6 82.3 Difference in business practice 83 84.1 80.8 Recognition of skills 86 84.1 89.7 Acceptance by Australia 88 88.7 86.7 Adoption of Australian ways 86.5 85.6 88.3
Business set-up Location 96 96.2 95.6 Funds 93 92.4 94.1
Federal government 80 83.3 73.6 Local government 77.5 79.5 73.6 Government bureaucracy 82.5 84.1 79.4 Unionism 72.5 70.4 73.6 Workplace agreement 81.5 81.1 82.3
Personal hurdles Language Barrier 73 80.3 58.8 Long working hours 85 86.4 82.4 Gambling 57 61.3 48.6
External hurdles Community support 81.5 80.4 83.8 Locality 82.5 83.4 80.8
Family history 74 71.8 79.4
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Return to home country 74.5 74.2 75 Financial assistance 82.5 78.8 89.7 Chinese competition 85 82.5 89.7 Parents’ influence 75.5 74.2 77.9
that Chinese entrepreneurs treat the overseas market as a new market in which to invest
time and money. However, there are a few differences between the two generations, as
follows:
• Borderless trading –an increase from 84.1 percent to 94.1 percent. With no language
difficulty and better Australian-rooted connections, the second generation places a
higher importance on borderless trading with partners from overseas because of
easier communication and better technology during the dealings.
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• More travel –a decrease of 86.3 percent to 69.2 percent from the first to the second
generation. Contrary to the fact that the second generation is younger and more
mobile than the first, the second generation uses computers for contacts and spends
more contact time in Australia. China, the biggest exporter in the Asian region, is
more attractive to the first generation entrepreneurs, who prefer to deal with the
homeland. Such a decrease also indicates a preference in the way that the two
generations do business.
• Potential to earn more money–a decrease from 94.7 percent to 76.4 percent. This
implies that the first generation believes that there is a higher potential for making
money overseas than locally. Conversely, the second generation place less
significance on ‘overseas markets’. In turn, this means the second generation
entrepreneurs are more confident of making more ‘potential’ money locally than in
the overseas market, as they will have more ‘local’ advantages in Australia.
In summary, the analysis of the data has provided insights into the attributes supporting
overseas expansionary vision. This section therefore answers the question posed by
dimension 5 of this study: ‘How important are the attributes influencing overseas
expansionary vision to Chinese entrepreneurship in Australia?’ The results are shown in
Diagram 7.9.
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Diagram 7.10 Key Characteristics of Overseas Expansionary Vision
7.7 Summary In summary, the chapter has analysed and discussed the five dimensions and associated
variables in this research. The variables within each of the five dimensions of the Chinese
entrepreneurs have been explored, and the key characteristics arising from these results and
findings highlighted. All factors contributing to the five dimensions in this study are
Overseas
Expansionary Vision
Anything-is-possible (Similar in both
generations) Borderless trading
(More important in 2nd generation)
Attractive overseas market
(Similar in both generations)
More travel (More important in 1st
generation) Overseas connection
(Similar in both generations)
Cheaper supplies (Similar in both
generations) Potential to make more money (More important
in 1st generation) More satisfaction (Similar in both
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supported by the empirical data. Analysis of the whole population provides general
information about Chinese entrepreneurship in Melbourne. The importance of these factors
has been shown in previous sections.
Further comparison of the two generations gives more detailed and meaningful support to
the shift of entrepreneurial behaviour, characteristics, decision making, business style and
overseas expansionary vision from the first to the second generation. The differences
between the two generations have been explained in detail with the support of numerous
studies. The results have built up a holistic picture of the Chinese entrepreneurs in
Melbourne across five key areas, namely the background of the entrepreneurs,
entrepreneurial motivation, traditional Chinese values, difficulties and hurdles, and
overseas expansionary vision. The similarities and differences in the results of this study
with the findings of previous studies and the literature on entrepreneurship have been
highlighted accordingly. The connections of these links (5 dimensions) to the creation of
successful entrepreneurs can now be established and this is proposed in the next chapter.
In the next chapter, the results and findings are discussed and integrated to test the five
hypotheses of the study. Also, a general discussion of the overall findings follows the
testing of the hypotheses in the same chapter. This will provide answers to the five research
questions and lead to the development of a profile of Chinese entrepreneurs across these
five key dimensions and the two generations.
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Chapter 8
Testing of Hypotheses and Discussion of Results
8.1 Introduction The previous chapter presented a detailed report on the analysis of the survey. This chapter
will further integrate these findings to test the five hypotheses of the research, and then
discuss in a broad context the overall results of the study. The hypotheses of the study are:
H1. The background of the entrepreneurs is related to the success of their businesses.
H2. Entrepreneurial success is related to the motivation of the entrepreneurs. H3. Entrepreneurial success of the Chinese is related to traditional Confucian values.
H4. Entrepreneurial success is related to the difficulties and hurdles experienced by the
entrepreneurs.
H5. Entrepreneurial success is related to the overseas expansionary vision of the
entrepreneurs.
From these hypotheses, the measure of success of the Chinese entrepreneurs in Box Hill is
identified as the dependent variable of the study. The success measures are highlighted in
the analysis chapters of 6 and 7. They are:
• Intrinsic factors including guanxi connections and prior experience that
determine the success of business set-up;
• Personal success factors including self-satisfaction and potential-seeking that
determine entrepreneurial motivation;
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• Confucian piety as an important traditional Confucian value in the
entrepreneurial process;
• Extrinsic factors, including personal hurdles, external hurdles, adaptation,
business set-up, bureaucracy and regulation, incorporate the difficulties and
hurdles faced by the entrepreneurs;
• Financial contributing factors including business management, adaptive
opportunism and expansionary vision determine the overseas expansionary
vision of the entrepreneurs.
The independent variables are classified into these five main groups to capture the
dimensions of all the theoretical perspectives of the study. The five hypotheses are based on
the five main dimensions of the Chinese entrepreneurs identified for study. Financial
rewards is chosen as the dependent variable because it is a useful indicator of the success of
the entrepreneurs. The other variables become the independent variables in the five
hypotheses.
Relevant statistical techniques have been employed to conduct systematic investigations to
test the hypotheses in order to achieve the objective of the study. The main technique to
describe the relationship between the research independent and dependent variables is
multiple regression analysis. Multiple regression analysis produces correlations, which are
useful for the exploration of the strength of the association between any two pairs of
variables, and beta coefficients give an indication of the relative contribution of each
independent variable. It allows the researcher to predict a score or result on a dependent
variable from the score or result of a number of independent variables (Brace, Kemp &
Snelgar 2003, Bryman & Cramer 2004, Hair et al. 2006, and Pallant 2005).
Another related statistical tool employed is the analysis of variance (ANOVA), which is
useful for detecting any significant difference in dependent variables between groups. An
equally important statistical technique which the study employed is factor analysis. Since
the numbers of questions in this study are many (92) there is a need to use factor analysis to
reduce or summarize the original data into smaller manageable units for analysis (14 scales
226
remain). These statistical techniques are employed using the Statistical Package for Social
Scientists (SPSS) version 17. Structural equation modelling (AMOS Version 7) is also used
to test the final model explaining the success of Chinese entrepreneurs.
This chapter is organized into sections. Following this introductory section, the
development of the scales and the computation of total success (dependent variables) are
presented in section 2. Testing of each of the hypotheses is contained in each of the
subsequent sections. The hypotheses results are summarized and the final model will
illustrate the relationships among the variables. Finally, in the last section, key findings
based on the overall results of the study will be integrated and discussed, leading to the
development of an overall picture and understanding of Chinese entrepreneurs from two
generations in Box Hill
8.2 The Dependent Variable: Financial Rewards as Measure of Success As indicated earlier, for the Chinese entrepreneurs, financial rewards is the best indicator of
their success in business. This success factor is commonly used as a measure of success in
entrepreneurship research (Praag 1996, Rauch & Frese 2000, Walker 2004, Yusuf 1995,
Brochhaus 1980).
The dependent variable is made up of a large number of related items (92 in total). There is
the need to prepare these items by means of factor analysis before their use in the
hypotheses testing. Hence, in this section, an exploratory factor analysis statistical
technique will be used to reduce the original large data into a more manageable number of
dimensions or factors conducive for use in multiple regression analysis in the testing of the
hypotheses. The questionnaire is split into logical groups and a factor analysis (using
principal component analysis) is carried out for each group. The principal axis factoring
method of factor analysis will be used to ensure that only a shared variance is used to
cluster variables together.
227
Also, Bartlett’s test of sphericity and the Kaiser-Meyer-Olkin (KMO) measures of sampling
adequacy will be performed to ascertain the appropriateness of the factor analysis for the
research variables. The Kaiser criterion is used to determine the number of factors in each
case, and an oblimin rotation is applied in order to allow correlation of the factors. Scales
will be created for each of these factors by adding the responses for the items, loading
strongly on each factor. Finally, a reliability test which gives a Cronbach alpha value will
be performed to ensure that the items included in the new scales agree well with one
another and are reliable for use in the testing of the hypotheses.
8.2.1 Development of Scale for Measures of Financial Rewards Respondents were asked to rate the answers based on their personal views on engaging in
their own business ventures on a 5-point scale, ranging from 1 = little importance to 5 =
high importance. The response correlations between these items, their ordinal level of
measurement and the large number of participants qualified the data for factor analysis. All
the dependent variable items data specified above were factor analysed by means of a
principal axis factoring, with oblimin rotation. The results from this analysis follow.
In each case, the pattern matrix was used to test for simple structure. Where items were
loaded strongly (>0.3) on more than one factor, the item was removed.
Result 1 The various indications of the factorability of the dependent variable were excellent and
appropriate: KMO was greater than > 0.80; and the Bartlett test of sphericity which
indicated the significant level of p< .001 also showed that factor analysis was appropriate.
Result 2 An eigenvalue of greater than 1.0 suggested the number of factors suitable for extraction.
These values also represented the amount of variance accounted for by each factor (see
Appendix 20)
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Result 3 The SPSS output extracted from the measures of success variable is indicated in the pattern
matrix table (see Appendix 5). The factor analysis reduced the dependent variable data into
fourteen factors collating related items together. These values, which were above 0.3,
indicate the item or responses that were most crucial or important to the Chinese
entrepreneurs in terms of each measure of success. Scales were constructed for each of the
factors by averaging the responses for the items loading strongly on each factor.
For clarity purposes, the pattern matrix SPSS output was described and labelled according
to the loading on the different factors.
Result 4 A reliability test was conducted for the scales constructed for each of the extracted factors
to ascertain the degree to which the items making up the scale were correlated. This was to
find out whether all the items that had collated on one factor had internal consistency and
whether they measured the same underlying constructs. Ideally, the output of a reliability
test, which was a Cronbach alpha coefficient, should have a value above 0.7, but greater or
equal to 0.6 would be an acceptable lower reliability coefficient (Hair et al. 2006). All
scales had good reliability. Means, variance and standard deviation on correlations for these
scales were also calculated.
Result 5 After the extraction and interpretation of the above fourteen factors, the factor for financial
rewards was derived for use in the multiple regression analysis of the general assessment of
the relationship with other independent variables and the dependent variable. The 14 items
comprising total success were also subjected to a reliability test to ensure that all the items
on the total success scale belonged together with strong internal consistency. The reliability
test produced a Cronbach alpha coefficient for the financial rewards factor of 0.769,
suggesting that this scale could be used for hypotheses testing.
229
Therefore, the results of the various statistical tests conducted to prepare the dependent
variable (financial rewards) were correct and ready for use in the testing of the hypotheses
in the subsequent sections. The exploratory factor analysis supported the existence of all
fourteen constructs or factors in the interpretation of success by the Chinese entrepreneurs.
8.3 Hypothesis 1 – Background of the Entrepreneurs Is Related to Entrepreneurial Success
The first hypothesis of the study is anchored in economic and financial theoretical
perspectives. These factors (guanxi connections and prior experience) are important
contributors to successful entrepreneurial behaviour and patterns of activities. The major
objective of this hypothesis is to find out whether these factors of the Chinese entrepreneurs
relate to their success.
8.3.1 Development of Scales for the Background of the Entrepreneurs The variables indicating the entrepreneurial factors were measured by using eight (8) items
each in the questionnaire survey asking the respondents to rate themselves in relation to
their personal attributes on a 5-point scale, ranging from 0 = little importance to 5 = high
importance. These variables were subjected to principal axis factoring, with oblimin
rotation. The results are as follows:
Result 1
The factorability of these variables was ascertained by the inspection of the correlation
matrix to find out whether many coefficients of 0.3 and above existed. The Kaiser-Meyer-
Olkin (KMO) was 0.823, and the Bartlett test of sphericity reached statistical significance
(p<0.001), supporting the factorability of the correlation matrix.
Result 2
Two factors with an eigenvalue of greater than 1.0 were found in the SPSS output. The first
factor (guanxi connections) contributed 35.9 percent and the second factor (prior
230
experience) contributed 27.4 percent of total variance in the variables explained (refer to
Appendix 20).
Result 3
The pattern matrix (see Appendix 5) generated by SPSS highlighted variables that loaded
strongly on the factors. Each of the factors had four (4) variables loading strongly on it.
Factor 1 indicated the variables representing the components and importance of guanxi
connections. Factor 2 indicated variables highlighting components and importance of prior
experience. See below for the description of the pattern matrix for the background factors
of the entrepreneurs.
Table 8.1 Description of Pattern Matrix for Background Factors
Factor1 Guanxi connections
Factor 2 Prior experience
Role models Professional expertise Advice from friends Independent decision
making Better education Prior experience
Financial assistance Passion
Results 4
The Cronbach alpha coefficients of the variables proved reliable and acceptable, with
internal consistency among the variables: 0.626 (Factor 1) and 0.801 (Factor 2). Thus, the
factor analysis of the independent variables in hypothesis 1 reduced the data, aligning them
according to their underlying structures to two major factors – factor 1 (guanxi
connections) and factor 2 (prior experience). Scales were constructed for each of the factors
by averaging the responses for the variables loading strongly on each factor. These scales
were proved reliable by their respective Cronbach alpha coefficients and were therefore
appropriate for the testing of the hypothesis.
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8.3.2 Hypothesis Testing Results: Success in Terms of Background of the Entrepreneurs
The scales developed previously for success and personality traits were subjected to
multiple regression analysis for the testing of the first hypothesis of the study. The use of
the multiple regressions allowed the study to determine how well this set of independent
variables – background of Chinese entrepreneurs in Box Hill – were able to predict the
dependent variable – their success. The result also showed how much of the success
variance of the independent variables guanxi connections and prior experience was
explained in the dependent variable financial rewards.
The coefficient of determination (R square value) is 0.266. Thus 26.6 percent of the
variation in success was explained by the background of the entrepreneurs. The ANOVA
results also showed a significant linear relationship between the independent and the
dependent variables (F=35.75, p<0.001), providing support for the first hypothesis. The
contribution of each of the independent variables included in the model in the prediction of
the dependent variable was determined by its beta score. Variables of higher beta values
mean they contribute more strongly to explaining the dependent variable. Here, guanxi
connections had a beta value of 0.44, and prior experience had a beta value of 0.124 (see
Appendix 21).
In summary, hypothesis 1 of the study, which states that the background of the entrepreneur
is related to success, is supported and confirmed (with the independent variables explaining
26.6 percent of the dependent variable. This result has p<0.001, showing strong support for
hypothesis 1. Guanxi connections make a more statistically significant contribution to the
prediction of the dependent variable. This result also implies that the Chinese
entrepreneurs’ background supports that they are orientated towards guanxi connections.
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8.4 Hypothesis 2 – Entrepreneurial Motivation Is Related to Entrepreneurial Success
The second hypothesis of the study is anchored on the psychological and motivational
characteristics of the Chinese entrepreneurs. These attributes have been identified as being
capable of successfully predicting entrepreneurial behaviour and patterns of activities.
These are the reasons for the Chinese entrepreneurs being successful as well as creating
their own businesses. The major objective of this hypothesis is to find out whether the
identified factors of the Chinese entrepreneurs are related to their success.
A number of research variables were included in the questionnaire survey to measure the
factors which motivate Chinese entrepreneurs to engage in entrepreneurial ventures. These
variables, which have been identified as the independent variables for this hypothesis,
centre mainly on personal, business and financial motivations. Appropriate statistical
procedures were employed to summarize the original data into smaller manageable units for
analysis. Thus, factor analysis was used to reduce and simplify the number of the
independent variables. The reliability of the scales created for the various factor scales was
tested. Finally hypothesis 2 was tested by regressing success on these scales.
8.4.1 Development of Scales for Entrepreneurial Motivation The variables indicating the entrepreneurial factors were measured by using eight (8) items
each in the questionnaire survey asking the respondents to rate themselves in relation to
their personal attributes on a 5-point scale, ranging from 0 = little importance to 5 = high
importance. These variables were subjected to principal axis factoring, with oblimin
rotation. The results are as follows:
Result 1
The factorability of these variables was ascertained by the inspection of the correlation
matrix to find out whether many coefficients of 0.3 and above existed. The Kaiser-Meyer-
233
Olkin (KMO) was 0.862, and the Bartlett test of sphericity reached statistical significance
(p<0.001) supporting the factorability of the correlation matrix.
Result 2
Two factors with an eigenvalue of greater than 1.0 were found in the SPSS output. The first
factor (self-satisfaction) contributed 37.6 percent and the second factor (potential seeking)
contributed 35.0 percent of the total variance in the variables explained (see Appendix 20).
Result 3
The pattern matrix (see Appendix 5) generated by SPSS highlighted the variables loading
strongly on the factors. The first factor (self-satisfaction) had four (4) variables, and the
second factor (potential seeking) had five (5) variables. Factor 1 indicated the variables
representing the components and importance of guanxi connections. Factor 2 indicated
variables highlighting the components and importance of prior experience of the Chinese
entrepreneurs. See below for the description of the pattern matrix for the entrepreneurial
motivation factors.
Table 8.2 Description of Pattern Matrix for Entrepreneurial Motivation Factors
Factor1 Self-satisfaction
Factor 2 Potential seeking
Freedom Migration Desire to extend Dissatisfaction with
previous jobs Potential Envy of others
Strong belief in oneself Profit maximization
Inheritance
Results 4
The Cronbach alpha coefficients of the variables proved reliable, with acceptable internal
consistency among the variables: 0.802 (factor 1) and 0.793 (factor 2). Thus, the factor
analysis of the independent variables in hypothesis 2 reduced the data, aligning them
234
according to their underlying structures to two major factors – Factor 1 (self-satisfaction)
and Factor 2 (potential seeking). Scales were constructed for each of the factors by
averaging the responses for the variables loading strongly on each factor. These scales were
proved reliable by their respective Cronbach alpha coefficients and were therefore
appropriate for the testing of the hypothesis.
8.4.2 Hypothesis Testing Results: Success in terms of Motivation The scales developed previously for success and personality traits were subjected to
multiple regression analysis with the enter method for the testing of the first hypothesis of
the study. The use of the multiple regressions allowed the study to determine how well this
set of independent variables – motivation of Chinese entrepreneurs in Box Hill – was able
to predict the dependent variable – their success. The result also showed how much of the
success variance the independent variables self-satisfaction and potential seeking explained
in the dependent variable financial rewards.
The coefficient of determination (R square value) was 0.224. Thus 22.4 percent of the
variation in success was explained by entrepreneurial motivation. The ANOVA results also
showed a significant linear relationship between the independent and the dependent
variables (F=28.415, p<0.001), providing support for the second hypothesis. The
contribution of each of the independent variables included in the model in the prediction of
the dependent variable was determined by their beta scores. Self-satisfaction had a beta
value of 0.265, and potential seeking had a beta value of 0.275 (see Appendix 21).
In summary, hypothesis 2 of the study, which states that entrepreneurial motivation is
related to entrepreneurial success, was supported and confirmed (with the independent
variables explaining 22.4 percent of the dependent variable). This result was also supported
by its statistical significant value of p <.001, showing a strong support for hypothesis 2.
Both factors make a similar statistically significant contribution to the prediction of the
dependent variable. This result also implies that both factors are as important in the success
of Chinese entrepreneurs.
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8.5 Hypothesis 3 – Confucian Piety Is Related to Entrepreneurial Success
The second hypothesis of the study is anchored in the psychological and motivational
characteristics of the Chinese entrepreneurs. These attributes were identified as being
capable of successfully predicting entrepreneurial behaviour and patterns of activity. These
are the reasons why the Chinese entrepreneurs not only create their own business ventures
but also do so successfully. The major objective of this hypothesis is to find out whether the
identified factors of the Chinese entrepreneurs are related to their success.
A number of research variables were included in the questionnaire survey to measure the
factors which motivate Chinese entrepreneurs to engage in entrepreneurial ventures. These
variables, which were identified as the independent variables for this hypothesis, centre
mainly on personal, business and financial motivations. Appropriate statistical procedures
were employed to summarize the original data into smaller manageable units for analysis.
Thus, factor analysis was used to reduce and simplify the number of the independent
variables. The reliability of the scales created for the various factor scales was tested.
Finally hypothesis 2 was tested by regressing success on these scales.
8.5.1 Development of Scales for Confucian Piety The variables indicating the entrepreneurial factors were measured by using eight (9) items
each in the questionnaire survey asking the respondents to rate themselves in relation to
their personal attributes on a 5-point scale, ranging from 0 = little importance to 5 = high
importance. These variables were subjected to principal axis factoring, with oblimin
rotation. The results are as follows:
Result 1
The factorability of these variables was ascertained by the inspection of the correlation
matrix to find out whether many coefficients of 0.3 and above existed. The Kaiser-Meyer-
Olkin (KMO) was 0.909, and the Bartlett test of sphericity reached statistical significance
(p<0.001), supporting the factorability of the correlation matrix.
236
Result 2
One factor with an eigenvalue of greater than 1.0 was found in the SPSS output. The factor
(Confucian piety) contributed 21.1 percent total variance in the variables explained (see
Appendix 20).
Result 3
The pattern matrix (see Appendix 5) generated by SPSS, highlighted variables loading
strongly on the factors. The factor (Confucian piety) had six (6) variables. This factor
showed the variables representing the components and importance of traditional Confucian
values. See below for the description of the pattern matrix for the Confucian piety set-up
factors.
Table 8.3 Description of Pattern Matrix for Confucian Piety Factors
Factor Confucian Piety
Guanxi connections
Family involvement
Community guanxi Head of family
Advice from elders Traditional wisdom
Helping other ChineseRacial discrimination
Trust in others
Results 4
The Cronbach alpha coefficient of the variables proved reliable and to have acceptable
internal consistency among the variables: 0.855, the factor analysis of the independent
variables in hypothesis 3 reduced the data, aligning them according to their underlying
structures to one factor – Confucian piety. A scale was constructed, which was proved
237
reliable by the respective Cronbach alpha coefficient and was therefore appropriate for the
testing of the hypothesis.
8.5.2 Hypothesis Testing Results: Success in Terms of Confucian Piety The scale developed for the traditional Confucian values was subjected to linear regression
analysis. The use of the regressions allowed the study to determine how well this set of
independent variables – traditional Confucian values of Chinese entrepreneurs in Box Hill –
was able to predict the dependent variable – their success.
The coefficient of determination (R square value) was 0.291. Thus 29.1 percent of the
variation in success was explained by the variable Confucian piety. The ANOVA results
also showed a significant linear relationship between the independent and the dependent
variables (F=81.446, p<0.001), providing support for the third hypothesis. The contribution
of the independent variables included in the model in the prediction of the dependent
variable was determined by the beta scores. Confucian piety had a beta value of 0.540
(refer to Appendix 21).
In summary, hypothesis 3 of the study, which states that Confucian piety is related to
entrepreneurial success, was supported and confirmed (with the independent variables
explaining 29.1 percent of the dependent variable). This result was also supported by its
statistical significant value of p <.001, showing a strong support for hypothesis 3. This
implies that the factor is an important measure of Chinese entrepreneurial success.
8.6 Hypothesis 4 – Difficulties and Hurdles Are Related to Entrepreneurial Success
The fourth hypothesis of the study is based on the difficulties and hurdles encountered by
the Chinese entrepreneurs. These attributes were identified as being capable of predicting
entrepreneurial behaviour and patterns of activity. These are reasons why the Chinese
entrepreneurs not only create their own business ventures but also tackle the problems and
238
become successful. The major objective of this hypothesis was to find out whether the
identified factors of the Chinese entrepreneurs are related to their success.
A number of research variables were included in the questionnaire survey to measure the
factors that the Chinese entrepreneurs encountered during their ventures. These variables,
which were identified as the independent variables for this hypothesis, centred mainly on
personal, business and financial difficulties. Appropriate statistical procedures were
employed to summarize the original data into smaller manageable units for analysis. Thus,
factor analysis was used to reduce and simplify the number of the independent variables.
The reliability of the scales created for the various factor scales was tested. Finally,
hypothesis 4 was tested by regressing success on these scales.
8.6.1 Development of Scales for the Difficulties and Hurdles The variables indicating the entrepreneurial factors were measured by using forty (40)
items each in the questionnaire survey asking the respondents to rate themselves in relation
to their personal attributes on a 5-point scale, ranging from 0 = little importance to 5 = high
importance. These variables were subjected to principal axis factoring, with oblimin
rotation. The results are as follows:
Result 1
The factorability of these variables was ascertained by inspecting the correlation matrix to
find out whether many coefficients of 0.3 and above existed. The Kaiser-Meyer-Olkin
(KMO) was 0.922, and the Bartlett test of sphericity reached statistical significance
(p<0.001), supporting the factorability of the correlation matrix.
Result 2
Seven factors with an eigenvalue of greater than 1.0 were found in the SPSS output. The
first factor (adaptation) contributed 18.3 percent, the second factor (business set-up)
contributed 21.2 percent, the third factor (bureaucracy and regulation) contributed 24.1
percent, the fourth factor (personal hurdles) contributed 11.9 percent, the fifth factor
239
(external hurdles) contributed 24.5 percent, the sixth factor (business management)
contributed 27.9 percent and the seventh factor (adaptive opportunism) contributed 15.8
percent of the total variance in the variables explained (see Appendix 20).
Result 3
The pattern matrix (see Appendix 5) generated by SPSS highlighted variables loading
strongly on the factors. The first factor (adaptation) had five (5) variables, the second factor
(business set-up) had seven (7) variables, the third factor (bureaucracy and regulation) had
six (6) variables, the fourth factor (personal hurdles) had three (3) variables, the fifth factor
(external hurdles) had seven (7) variables, the sixth factor (business management) had six
(6) variables, the seventh factor (adaptive opportunism) had six (6) variables. See below for
the description of the pattern matrix for the difficulties and hurdles factors.
Table 8.4 Description of Pattern Matrix for Difficulties and Hurdles Factors
Factors Variables 1. Adaptation Difference in culture
Difference in business practice Recognition of skills Acceptance by Australia Adoption of Australian ways
2. Business Set-up Location Funds
Business skills Employees Education level Power sharing Initial financial back-up
3. Bureaucracy & Regulation
State government
Federal government Local government Government bureaucracy
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Unionism Workplace agreement
4. Personal Hurdles
Language barrier
Long working hours Gambling
5. External Hurdles
Community support
Locality Family history
Return to home country Financial assistance Chinese competition Parents’ influence
(adaptive opportunism). Scales were constructed for each of the factors by averaging the
responses for the variables loading strongly on each factor. These scales were proved
reliable by their respective Cronbach alpha coefficients and were therefore appropriate for
the testing of the hypothesis.
8.6.2 Hypothesis Testing Results: Entrepreneurial Success in Terms of Difficulties and Hurdles
The scales developed previously for the difficulties and hurdles were subjected to multiple
regression analysis with the enter method for the testing of the fourth hypothesis of the
study. The use of the multiple regressions allowed the study to determine how well this set
of independent variables – motivation of Chinese entrepreneurs in Box Hill – was able to
predict the dependent variable – their success. The result also showed how much of the
success variance the independent variables adaptation, business set-up, bureaucracy and
regulation, personal hurdles, external hurdles, business management and adaptive
opportunism explained in the dependent variable financial rewards.
The coefficient of determination (R square value) was 0.607. Thus 60.7 percent of the
variation in success was explained by the difficulties and hurdles. The ANOVA results also
showed a significant linear relationship between the independent and the dependent
variables (F=42.398, p<0.001), providing support for the fourth hypothesis. The
contribution of each of the independent variables included in the model in the prediction of
the dependent variable was determined by their beta scores. The results were: adaptation
(0.164), business set-up (0.190), bureaucracy and regulation (-0.011), personal hurdles (-
0.098), external hurdles (0.119), business management (0.286) and adaptive opportunism
(0.219) (see Appendix 21).
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In summary, hypothesis 4 of the study, which states that the difficulties and hurdles faced
by the entrepreneurs are related to entrepreneurial success, was supported and confirmed
(with the independent variables explaining 60.7 percent of the dependent variable). This
result was also supported by its statistically significant value of p <.001, showing a strong
support for hypothesis 4. This result also implies that both factors are important in the
success of Chinese entrepreneurs.
8.7 Hypothesis 5 – Overseas Expansionary Vision Is Related to Entrepreneurial Success
The fifth hypothesis of the study is anchored in the visionary and innovative characteristics
of the Chinese entrepreneurs. These attributes can be used as a predictor of entrepreneurial
behaviour and patterns of activity. These are the reasons why the Chinese entrepreneurs not
only create their own business ventures but also expand beyond the local establishment and
achieve success. The major objective of this hypothesis was to find out whether the
identified factors of the Chinese entrepreneurs are related to their success.
A number of research variables were included in the questionnaire survey to measure the
factors which motivate Chinese entrepreneurs to engage in entrepreneurial ventures. These
variables, which were identified as the independent variables for this hypothesis, centre
mainly on personal, business and financial motivations. Appropriate statistical procedures
were employed to summarize the original data into smaller manageable units for analysis.
Thus, factor analysis was used to reduce and simplify the number of the independent
variables. The reliability of the scales created for the various factor scales was tested.
Finally, hypothesis 5 was tested by regressing success on these scales.
8.7.1 Development of Scales for Overseas Expansionary Vision The variables indicating the entrepreneurial factors were measured by using four (4) items
each in the questionnaire survey asking the respondents to rate themselves in relation to
their personal attributes on a 5-point scale, ranging from 0 = little importance to 5 = high
243
importance. These variables were subjected to principal axis factoring, with oblimin
rotation. The results are as follows:
Result 1
The factorability of these variables was ascertained by the inspection of the correlation
matrix to find out whether many coefficients of 0.3 and above existed. The Kaiser-Meyer-
Olkin (KMO) was 0.922, and the Bartlett test of sphericity reached statistical significance
(p<0.001), supporting the factorability of the correlation matrix.
Result 2
One factor with an eigenvalue of greater than 1.0 was found in the SPSS output. The factor
(overseas expansionary vision) contributed 24.0 percent of total variance in the variables
explained (see Appendix 20).
Result 3
The pattern matrix (see Appendix 5) generated by SPSS highlighted the variables loading
strongly on the factors. The factor (overseas expansionary vision) had eight (8) variables.
See below for the description of the pattern matrix.
Table 8.5 Description of Pattern Matrix for Overseas Expansionary Vision Factors
Factor Overseas
Expansionary VisionAnything-is-possible
Borderless trading Attractive overseas
market More travel
Overseas connection Cheaper supplies
Potential – more moneyMore satisfaction
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Results 4
The Cronbach alpha coefficients of the variables proved reliable and to have acceptable
internal consistency among the variables: 0.899. Thus, the factor analysis of the
independent variable in hypothesis 5 reduced the data, aligning them according to their
underlying structures to one factor – overseas expansionary vision. A scale was constructed
for each of the factors by averaging the responses for the variables loading strongly on each
factor. These scales were proved reliable by the respective Cronbach alpha coefficients and
were therefore appropriate for the testing of the hypothesis.
8.7.2 Hypothesis Testing Results: Success in Terms of Overseas Expansionary Vision
The scale developed previously for overseas expansionary vision and motivation were
subjected to regression analysis with the method for the testing of the fifth hypothesis of the
study. The use of the regression allowed the study to determine how well this set of
independent variables – overseas vision and motivation of Chinese entrepreneurs in Box
Hill – was able to predict the dependent variable – their success. The result also showed
how much of the success variance the independent variable, overseas expansionary vision,
explained in the dependent variable, financial rewards.
The coefficient of determination (R square value) was 0.449. Thus 44.9 percent of the
variation in success was explained by the overseas expansionary vision set-up. The
ANOVA results also showed a significant linear relationship between the independent and
the dependent variables (F=161.3, p<0.001), providing support for the fifth hypothesis. The
contribution of each of the independent variables included in the model in the prediction of
the dependent variable was determined by their beta scores. Overseas expansionary vision
had a beta value of 0.670 (see Appendix 21).
In summary, hypothesis 5 of the study, which states that the overseas expansionary vision
of the entrepreneurs is related to entrepreneurial success, was supported and confirmed
(with the independent variables explaining 67.0 percent of the dependent variable). This
245
result was also supported by its statistical significant value of p <.001, showing a strong
support for hypothesis 5. The factor made a strong statistically significant contribution to
the prediction of the dependent variable. This result also implies that the factor is important
in the success of Chinese entrepreneurs.
8.8 Summary of the Hypotheses Testing Results The scales developed previously for all the variables were subjected to multiple regression
analysis with the method for the testing of the five hypotheses of the study. The use of the
regression allowed the study to determine how well the five sets of independent variables
were able to predict the dependent variable – their success. The results from previous
sections (Sections 7.2–7.7) showed affirmative results for all the variables related to the
dependent variable – financial reward.
The variables of each of the fourteen (14) factors make a statistically significant
contribution to the factors. Hence, the results imply that all factors are important in the
success of Chinese entrepreneurs. In summary, all five components, background of the
entrepreneurs, entrepreneurial motivations, traditional Confucian values, difficulties and
hurdles and overseas expansionary vision, were found to be related to the business success
of the entrepreneurs. Therefore, all five hypotheses were supported and confirmed.
In addition, the theoretical perspectives of the five hypotheses of the study were found to be
useful in explaining the success of the Chinese entrepreneurs. The results strongly support
the characteristics of successful entrepreneurs presented by the extensive literature. A new
model (comprising all the component variables) explaining the success of Chinese
entrepreneurs is proposed and tested in the next sub-section.
8.9 SEM – Structural Equation Modelling (N=200) From the overall hypotheses results, a model explaining the success of Chinese
entrepreneurs is proposed here. Fourteen (14) scales were used to construct the theoretical
246
model. The SEM computer programme was applied to test the validity of all correlations to
ensure good-fit. The model depicts the relationships between all the scales. This model
suggests that the relationships among all the scales, namely: guanxi connections, prior
experience, self-satisfaction, potential seeking, Confucian piety, adaptation, business set-
up, bureaucracy and regulation, personal hurdles, external hurdles, business management,
adaptive opportunism, overseas expansionary vision and financial rewards.
8.9.1 Influence of Gender – Two Factor MANOVA Test In this study, it was important to find out, in the beginning, if there was any influence of
gender on the entrepreneurial behaviours of both generations. Multivariate tests on gender
difference for 14 Constructs (2 Generations) were carried out, and the results can be found
language (6) past experience (7) enclave community (8) networking (9) human resources
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and capital, (10) social resources and capital (11) middleman role (12) adoption of local
culture.
These are the skills and potential ‘steps’ or tools that entrepreneurs use to elevate
themselves and enhance the potential to succeed in business. Negative elevation steps are
(not in preference order and not including any personal traits), are: (1) centralized power
through domination of family ownership and control (2) inadequate management and
organizational structuring (3) too sensitive to matters of cost and financial efficiency (4)
limitation of growth.
These positive and negative elevation steps in the staircase change in importance from the
first to second generation, and they are supported by the results of this study. The steps
combine to influence ‘potential to succeed’ only; they do not guarantee success itself. The
results support the notion that difficulties and hurdles during the journey of
entrepreneurship are related to the success of the business, regardless of whether these steps
are positive or negative in nature. In fact, the second generation has its own problem:
competition from within the Australian market, and other localized problems such as
restricted working hours, unionism and local regulations. The difference is that the
problems encountered by the first generation are now replaced by other problems of the
second generation. The entrepreneurial behaviours, no matter how diversified the
definitions are, depend on (1) initiative taking (2) organizing and reorganizing social or
economic mechanisms to turn resources and situations to practical account (3) acceptance
of risk or failure. These ingredients are common to all entrepreneurs.
This staircase effect illustrates that, while other factors increase the potential for success,
the making of success itself is determined by the entrepreneur’s dealing, endurance and
persistence. Other factors (see section 7.9.4, level 4 of the theoretical model) are also
involved in future business expansion for both generations.
At the same time, as can be seen from Diagram 9.2 below, while Chinese-ness decreases as
Australian-ness increases due to assimilation into the host country, the introduction of
278
better management and organizational skills, and contact with the general Australian
public, this reduces the importance and character of traditional Chinese business styles.
Since the change has already occurred between the two generations (in a time-frame of
twenty years), what will happen to the third and subsequent generations when the Chinese-
ness decreases further and when the future Chinese generations become ‘true blue Aussies’
and are only different in appearance? This may be a topic for future research.
Chinese-ness Vs Australian-ness
0
20
40
60
80
100
120
1st
Generation
2rd
Generation
Future
Generation??
Pre
cent
age
Chinese-ness
Australian-ness
Diagram 9.2 Chinese-ness and Australian-ness vs the Generations
9.6 Social Integration of Chinese Entrepreneurs While the economic returns of these immigrants are advantageous to the host country, most
immigrants have difficulty assimilating into the new society. This low level of social
integration is not healthy, as these immigrants will choose to live, work and play within
different ethnic clusters. Their integration into the general public, their involvement in day-
279
to-day local lives is not easily achievable, whether willingly or unwillingly. Therefore,
although some may achieve the ‘setting up of businesses’, these businesses are by no means
on a larger scale than family-owned.
Sydney’s Chinatown, Parramatta, Burwood, Cabramatta; Melbourne’s Box Hill,
Springvale, Footscray, Richmond, Doncaster are local suburbs that Asian immigrants find
alliance with: the so-called ethnic identities. These suburbs are not only represented by
significantly higher numbers of entrepreneurs who own the businesses in these suburbs, but
also they are places where the first generation immigrants cluster to form groups and
business networks, somewhere they can relate to and feel comfortable without going
outside the physical boundaries of these suburbs.
First-generation immigrants prefer to work in ethnically homogeneous working
environments and interact mostly with co-ethnic workers, co-ethnic supervisors, or co-
ethnic customers. Their opportunities to interact with friends from other groups are limited
and their opportunities for participating in social activities organized by friends from other
groups are few. This also limits the flow of information from the larger society (Fong &
Ooka 2000). Quite often, without adequate English, these first generation immigrants are
intimidated by the difficulties and confusion caused by different languages, laws,
regulations relating to labour, taxation, unions, banking and trade (Ip et al. 1998).
Proficiency in English and length of time in the new country are seen to be the two major
factors in determining the devotion to the new host country. Second-generation
entrepreneurs do not have either problem. In fact, these two advantages facilitate them
enormously in the setting up and management of their businesses. Many are anxious to start
or own a new business, as they want to explore individualistic feelings of self-worth,
responsibility and ability. This is totally different from their parents, since the challenges
have less to do with economic needs. Vertical mobility through higher education enables
the younger generation to move into professional and managerial jobs. The second
generation has resources that enable them to access well-paid jobs in the primary labour
market.
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On the other hand, the Chinese entrepreneurs (especially the second generation) in
Melbourne gradually realize that, in a democratic and pluralistic society like Australia, they
need to be socially participative and politically active. This is necessary not only to gain up-
to-date information about government policies but also to sustain and protect their business
interests. Ethnic community volunteers and leaders (such as ex-mayors Robert Chong of
the City of Whitehorse and John So of the City of Melbourne), who were previously
satisfied with their voluntary community and/or entrepreneurial activities, eventually
decided to become more actively involved in national and local politics.
In terms of the concept of mixed embeddedness, the rise of the Chinese family business can
be seen as located at the intersection of changes in socio-cultural frameworks, on the one
side, and as part of transformation processes in economies and institutional frameworks, on
the other. In this perspective, institutions do matter with respect to how firms are
constituted, delimited, function and, in time, evolve. The organization of markets, the
framework of rules and regulations, together with their enforcement, significantly affect the
strategies of a firm. The Chinese family business can, therefore, be viewed as a strategic
system evolving partly in response to the external environment. Not only is the evolution of
strategies shaped by the external environment, the Chinese business has unique
organizational structure and access to business networks. Such production flexibility, as
well as the ability to minimize transaction costs in the coordination of activities, provides
the best opportunities to the small Chinese family firms in global competition. They adopt
competitive strategies, which involve a short-term view of production, an emphasis on
opportunities for discovery, the utilization of unsophisticated technologies, the pursuit of
imitation, and specialization in international coordination.
Lachman (1983) defined ‘modernization’ at the individual level as a socialisation process in
which one learns new values, attitudes and orientation. The influences of these factors on
the early stages of life (early socialization) and adulthood (late socialization) are different.
Therefore, the ways that the two generations respond to different challenges are different
from each other. According to Lachman (1983), the socialization process differentially
affects modernity changes to core and peripheral values and orientations. In particular, it
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proposes that early socialization primarily affect changes to core values, while late
socialization affects changes to peripheral values. The use of the concepts ‘core’ and
‘peripheral’ in this study carries the same basic assumptions: ‘core’ being the more central,
important or dominant to the individual.
Bloom (1966) suggested that the influences of early life environment are of most
importance in determining human characteristics. However, under extremely powerful
environments such as migration to a new host country, personal characteristics may change
in the direction of either further growth or deterioration. The observations in this study
indicate that, despite their new socio-cultural context, the first generation immigrants are
not fully socialized into the new society and prefer to continue to identify with and support
the ‘home culture’ values.
On the other hand, the second-generation immigrants have early and more prominent
socialization, which induces a total change to both the core and the peripheral dimensions
of the value system. This is supported by the finding in section 7.10 that the two
generations are different on issues such as Confucian piety, business management and
overseas expansionary vision. Simply, this suggests that the second-generation immigrants
have adopted and been socialized into the Australian culture and values more readily than
their parents. The opposing and different views on both the core and peripheral dimensions
of the Australian community are, in fact, a representation of the contrast between eastern
and western cultures. To look at the contrast from another perspective, this can also be seen
as a clash between Confucianism and individualism at the personal and community levels.
Therefore, the author believes that this trend will enhance the assimilation of future
generations into the mainstream of Australian business culture.
9.7 New Hybrid Entrepreneurs An implication of the new generations of entrepreneurs’ greater willingness to embrace
change is that they are more likely to make business decisions based on performance and
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profit opportunities, even at the risk of not conforming to the previously accepted ways of
doing business by the parents. The traditional view of not engaging in business with
foreigners without protracted getting-to-know-you negotiations or guanxi may not be as
important, because of increased self-direction and increased tolerance of ambiguity found
among the second generation. The results indicate that the guanxi connections in the second
generation are more business-oriented than family-friends oriented. This implies a higher
risk-taking orientation, which was formerly greatly repressed in their parents’ attitudes
towards doing business in foreign countries.
To strive and to succeed, future generations of entrepreneurs have to engage in broader and
higher quality goods and services, so as to compete within and outside the enclave. As
ethnic firms grow and diversify, when the second or future generations take over from the
pioneers, the concentration in particular industries may vanish. These groups of
entrepreneurs may be dictated to by school learning and new technologies. Also, their
connection networks may go beyond their parents’. They may not share any distinctive
culture of entrepreneurship that marks them apart from the rest of the Australian society
The author believes that there is one new type of entrepreneur who will serve as a go-
between. This new type can pull different ethnic resources and family resources together,
and can serve both Australia and overseas countries using their bilingual skills, good
Australian education and a fair-go working attitude. Chinese migrants in Australia have
made the smooth but challenging transition between their native and adopted country.
Being involved in the Australian mainstream society, Chinese Australians have achieved
economic adaptation and enjoy living in their new country. In addition, Chinese citizens
who are studying as international students in Australia are potential skilled migrants and are
likely to apply for migration status after completing their studies. It is believed that
Australia continues to be one of the most desired western migration destinations for
Chinese nationals and the magnitude of the Chinese ethnic community in Australia will
continue to grow. In the future, the number of elderly Chinese in Australia is likely to
increase as the majority of current economically active Chinese intend to retire in Australia
and older Chinese are expected to migrate to Australia for family reunion.
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Welsh (1999) put forward the concept of ‘transculturality’, which aims for a multi-meshed
and inclusive understanding of culture. People can make their own choices with respect to
their affiliations, while their actual homeland can be far away from their original homeland.
Thus, the identity of the Chinese second generation in a multicultural society is
‘transcultural’ (Welsh 1999), comprehending both traditional Chinese culture from their
local affiliations, such as families, and Australian culture in the society.
The process of inter-cultural exchange takes place within ethnic groups, and leads to
cultural renewal within the value systems of each ethnic group (Secombe & Zajda 1999).
Chinese younger generations may inherit the traditional Chinese culture from their parents,
but they are meanwhile confronted by the contemporary culture of their society (Strathern
1996). Chinese people are of the ‘both-and’ thinking type, and thus they blend in with the
western culture and learn western ways of doing business. The first generation
entrepreneurs in a western society learn quickly from the western culture. These parents
may use more verbal praise, talk to their children, and give them more freedom and choice
in their own decision-making (Rice 1990, Cobb 1998), a situation that reflects their ‘both-
and’ cultural characteristic. As Slee (2002) pointed out, the younger generation may
become confused about their identity when their family struggles to maintain its ethnic
identity in the face of Australian mainstream culture. For those with parents born overseas,
their identity development is in relation to how well their parents have blended into the
Australian mainstream culture.
Australia will contribute to China’s economy through providing resources such as iron ore
and metals in the future. Trade and investment is an important key to the relationship
between Australia and China. Australia became one of the first countries granted China’s
approved tourism destination (Downer 2002). Overseas Chinese in Australia can help
widen the trade networks of Australian companies in China and even some southeast Asian
countries with large Chinese communities. A great number of mainland Chinese remained
in Australia after the Tiananmen Square incident in 1989 and this migration has provided
Australia with cultural and economic links to different regions of China. This sequence of
the emergence and development of business clusters where social facilities give rise to
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economic necessities, and in turn convert these necessities to business opportunities, is
unique.
This state of affairs turns the spotlight on another development, the enhancement of
globalization due to the tremendous development in digital technology in the last fifteen to
twenty years, which has wiped out all physical boundaries and literally made the world a
global village. Nowadays, anyone can be in touch with anyone else from any part of the
globe, and can run businesses and transactions at the click of a mouse.
From the perspective of the second-generation Chinese immigrants, this technological
advancement is a boost to those who want to pursue entrepreneurship. Immigrants often
have professional and technical experience which they can use to promote development,
and the specific business knowledge of immigrants can assist in the development and
expansion of export markets. One of the principal aims of this thesis is to establish the
assistance needs of immigrant small-business people and identify barriers to business
support services in order to recommend how these businesses can be developed to better
serve other immigrant entrepreneurs.
Culture affects the development of international marketing networks between people of
Chinese origin and of the relatively western country of Australia. Essentially, the author
argues that understanding culture can overcome barriers at the stages of network
development, and it is up to the future generations to cross this hurdle. Therefore, the
second-generation Chinese entrepreneurs who are attached to family-owned businesses
have to look beyond the family circle in order to expand both laterally and vertically. Their
family-owned businesses may give way to modern management practices. Otherwise, the
growth of the business will always be limited and restricted by the quality of the ancestors
and the strength of the network relationships.
In summary, second-generation entrepreneurs have to merge the traditional family-oriented
strategies with those of modern, impersonal and professionally managed corporations. This
will create shorter build-up time plus fast growth of businesses, by combining the
advantages of both working systems. The role of the entrepreneur needs to change with the
285
business as it develops and grows. The key to any successful business is market
responsiveness – to combine and utilize all the resources and experiences available.
9.8 Importance of Chinese Entrepreneurs Chinese entrepreneurship is an ever-changing interaction between entrepreneurs and their
social, political and economic environment. Overall, the author believes that both the rate
of ethnic small business formation and the success of existing ethnic small businesses will
strengthen the Australian economy in general and in employment creation.
Australia has the greatest proportion of immigrants of all contemporary western societies.
In 1995, 22.7 percent of Australia population was first generation immigrants (i.e. were
born overseas) (see Table 9.1).
Table 9.1 First generation immigrant presence in major countries in 1995
Country Percent
Australia 22.7
Canada 15.6
USA 7.9
Switzerland 18.1
United Kingdom 3.5
France 6.3
Germany 8.5
Source: System of Observation of Permanent Migration (SOPEMI) 1995
Ethnic entrepreneurship is of considerable importance, comprising around one half of the
small businesses in many states. Between 1983 and 1994, the number of small businesses
in Australia increased by 43 percent, at a rate of 3.35 percent per annum (Collins 1996). It
286
is a vital cog of current economy and will also play a role in the internationalization of the
Australian economy through trade, investment and cultural links.
As Chinese families, both mainland and overseas, become more integrated into the larger
global community, they will undoubtedly adapt. Private enterprise and global competition
are changing the way family businesses in mainland China operate. Surrounding cultures
influence overseas family businesses. On one hand, strong cultural roots will cause Chinese
families to be resistant to change and to retain most Confucian values. Even in the United
States, Chinese immigrants tend to maintain close-knit communities that reinforce cultural
values. On the other hand, as conditions change, some adaptations will occur that will
better enable Chinese families, the most important unit in Chinese society, to survive. The
extent to which they change and the effect that change have on family businesses will
provide a strong impetus for studying Chinese family businesses.
In June 2004, 30.2 percent (500,900) of all small business operators in Australia were born
overseas; this represents a rise of 0.8 percentage points from June 2003 (ABS 2002).
Whether these operators are first or second generation entrepreneurs, the 30.2 percent
figure cannot be ignored in terms of social and economic effects within the larger
Australian community.
Networks also increase the aggregate supply of local opportunities. In adding new
opportunities, the immigrant network modifies the economy in the destination region or
locality, thus postponing or possibly even avoiding economic saturation. The same migrant
networks that relocate from one nation to another have or can assume a role in developing
and increasing migrants’ earning opportunities in the destination economy (Light et al.
1990).
Evidence from the study’s findings shows that financial success is seen as the profitability
of business ventures, the number of employees, the expansion of the business through
increasing space or shop outlets, and the diversifying of the business into other areas. The
study provides evidence about the contributions that these Chinese entrepreneurs are
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making to socio-economic development in Box Hill. These Chinese contribute significantly
to Box Hill’s economic development in areas such as business creation and innovation,
employment and job creation and in taxes paid to the government. The study found that the
majority of these entrepreneurs have started new businesses, while a few have bought
existing businesses. Some entrepreneurs have taken over the businesses established by their
parents or have joined in a partnership with a business started by a spouse or a friend. These
entrepreneurs have done much to change and shape businesses through their own
innovation. They have changed the nature of goods or services for sale, changed or
broadened the customer base, added more sales outlets, or introduced new forms of
management and marketing. Thus, new businesses have been created, and value has been
added to the businesses they take over or go into partnership in.
The key issue for many small firms is not necessarily growth per se, but the need to balance
business development needs whilst retaining the creativity, energy or uniqueness that is
distinctive of their smallness. For small family firms, the key issue is not only finding a
strategic balance within the ownership, business and family life cycle. It is also important to
be alert to new distinctive or innovative ways of working that energize and enable people in
family businesses to manage the balance between ownership and family and business issues
in ways that facilitate continuity and creativity. Without this, family businesses can become
stagnant, with attention focused purely on managing family ownership or business tensions
(Fletcher 2004).
9.9 Working with China China is an economic giant among the nations of the world. Its Gross Domestic Product
(GDP) grew at close to 10 percent per year from 1978 to 1997, and it has in recent years
grown to become the third largest consumer economy in the world (Davies 1998). China
should continue to be of increasing importance to the global marketplace. China has
deepened its trade ties with Australia, becoming this country’s second-biggest export
market and source of imports. Australian exports of goods and services to China in 2000-
2005 rose to $15.3 billion, replacing the US as the second-biggest buyer, according to the
288
latest figures from the Department of Foreign Affairs and Trade. Australia’s exports to
China rose at a rate of almost 50 per cent in 2006.
Closer government-to-government bilateral agreements and ties between the two countries
help commercial companies on both sides pull together some of their agreements and
people in order to work harder to resolve issues and hurdles presented to both importers and
exporters. Apart from its huge demand for Australian minerals, China has raised the prices
of the resources Australia exports to other countries such as Taiwan, Japan and Korea. At
the same time, China has also pushed down the prices of Australian imports, which in turn
has lowered import prices from other countries. The author believes that the trade gap is not
of great concern, in part because China often serves as a final processing site for many
goods, in effect pooling the trade deficits Australia formerly had with Taiwan, South Korea
and other exporters.
Doing business with China will continue to be challenging for western businesses.
However, the cross-cultural behaviour of both Chinese cultural values and western
management styles will reshape beliefs and attitudes, which may have marked influence on
the values of the Chinese workforce, in particular, its managers. The increasing acceptance
of regulations, accountability and transparency will lift the whole business community to
recognized standards of scrutiny.
On the opposite side, this change will be used as a ‘lubricant’ for Australian businesses to
enter the Chinese market. The evolvement of this new generation of Chinese managers and
entrepreneurs will add to the benefits of the Australian commercial community. Previous
common difficulties, such as language barriers, cultural differences and transparency of
networking will no longer present too big a hurdle. The increased accountability of the
whole business community will add confidence for those westerners who will want to
explore the Chinese markets, both in imports and exports.
This should not only be because of their increased purchasing power, but also because their
consumption behaviour is becoming increasingly congruent with western consumption
289
patterns, as a result of heightened individualism. Consequently, they may be less price
sensitive, but more value driven, compared to the older generations. Australia will be
situated in a better position in the international commerce with China than other countries,
because of its ongoing harmonious relationship and deep-rooted immigration history.
9.10 Limitations of the Study This study was limited by the time and resource constraints involved in completing a
doctoral study. The locale of the sample of the study was also restricted to a local
Chinatown (Box Hill), although this municipality is reasonably representative of all the
municipalities in Melbourne. The findings in the study were limited by the extent to which
the respondents were honest, careful and without bias in responding to the survey
instrument and the interviews.
The database of the study was obtained from the Chinese Chamber of Commerce in Box
Hill, a non-profit agency responsible for small businesses in the local area. However, the
database obtained cannot be considered as an exhaustive list of all small businesses in
Melbourne. Thus, any generalizations that are made in the study are limited to the Box Hill
Chinese entrepreneurs’ small and medium enterprises provided in the database.
Nevertheless, 200 usable completed questionnaires were collected out of 267 that were
distributed, yielding a 74.9 percent response rate. According to Hart (1987), response rates
in business surveys vary from 17 percent to 60 percent, with an average of 36 percent.
Therefore the response rate of 74.9 percent was above acceptable for business surveys. It
may therefore be noted in this context that a large sample size and high response rate
lowers the likely error in generalizing the results from the sample to the population
(Neuman 2006).
290
9.11 Research Implications and Recommendations for Further Work Today, low wages, a rich resource base and the prospects of a vast emerging middle class
set China as the basis of one of the biggest retail markets of the world. This retail market is
valued at RMB 2.46 trillion (US $296.5 billion), only ten times the value of the retail
market in Hong Kong. However, China’s population is 200 times larger than Hong Kong’s.
Furthermore, it has a young population (six percent aged below 35) and a large demand for
consumer goods (Davies 1997). There are plenty of other prerequisites for doing business
in China, even though the attractiveness of making money is one. For example, companies
must establish close relations with government officials and demonstrate their long-term
commitment to the country. They must also accept the slow pace of decision making in
China and the constant changes to rules and regulations.
These hurdles require personnel who can handle both sides of the east–west divide. They
must be able to demonstrate and facilitate deal-making in different work systems. It is the
sheer size of the Chinese market and its potential for growth, especially among the rural
population, that continues to underpin the continued influx of foreign investment. Outside
of the consumer sector, the immediate prospects appear brighter. China is in desperate need
of foreign expertise and capital to rebuild its economy, and equally advanced countries such
as Australia need the vast market that China provides. For example, telecommunications
also offer good prospects with China, now ranked as one of the fastest growing
telecommunication markets in the world. Australia is at the doorstep to provide such
expertise and skill.
Given the difficult environment in which entrepreneurs operate in China, there has been
substantial interest in how they manage to succeed. One can argue that the difficulties they
face make them a special breed. Successful entrepreneurs in China may well be creating a
new model of entrepreneurship. More importantly, if their firms can survive in China, they
may be well prepared to go beyond China’s borders. Conversely, it can be expected that the
entrepreneurs from Australia will develop an increased interest in going global. Analyzing
the operations of these entrepreneurs may give us insights into how they are likely to
291
compete in a global context. Further studies and researches are needed to provide greater
insights to the ethnic entrepreneurial phenomenon.
East Asia dominates Australia’s merchandise exports: $56 billion in 2003, against $15
billion to Europe and $9.5 billion to the US (MOFTEC 1993). Although these figures
indicate a high exit channel for Australian exports, Australian investment in East Asia was
a modest $38.6 billion, against $148 billion in the European Union (56 percent in Britain)
and $211 billion in the US. A distinctive feature of China’s outward foreign direct
investment (FDI) is its high geographic concentration in a few developed countries. While
China’s outward investment reaches more than 152 countries or regions, until 2001 30
percent of Chinese government approved outward direct investment went to the United
States, Canada and Australia, accounting for 13, 9 and 8 percent of the total outflows
respectively (MOFTEC 1993).
This can be attributed to the fact that Australia has a more closely shared culture, and a
common language, with the US and Britain. However, there have been big investment
failures in America and Britain. East Asia, now accompanied by India, is the fastest
growing part of the world. Within twenty years it will dominate global output. It is crucial
for Australian businesses to claim a stake in that future. It is time for business and the
Australian government to respond more energetically, including by making better use of
Australia’s outstanding professional and managerial expertise in Asia, and by considering
inviting Asian businesspeople onto main or advisory boards.
The rush for free-trade agreements with countries in the region already signed or on the
drawing board is opening up opportunities. These deals aim to be comprehensive, and point
those countries’ corporate sectors firmly in Australia’s direction when seeking partners or
investors. For example, business set-up development, biotechnology, genetic engineering,
biomedical researches are only some of the sectors in which Australia clearly has an
immense amount to offer, both in financing structures and in engineering. Australia needs
292
to develop strategies to ensure it does more than ship commodities to Asia and import the
labour-added items such as clothing and footwear back.
China is not only the manufacturing state of most countries in the work. It is already a large
market for any size of businesses to go into. At the moment, the political environment is
fairly stable. China enjoys one of the highest rates of economic growth. It is located in the
middle of the world’s fastest growing economic region. These state-owned enterprises have
already begun to change, but slowly, haltingly, in a start-and-stop, two-steps-forward-one-
back rhythm that plays to the beat of economic cycles and political interests. In this decade,
many of the state-owned firms have been ‘corporatized’– given boards that are separate
from the bureaucracies that own them. Others have been turned into joint ventures with
foreign firms. Many have been allowed to keep their profits in return for taking on
responsibility for their costs, and have been exposed to direct competition from foreign
companies.
However, Chinese firms as a whole are inferior in management in comparison with their
counterparts from developed and most newly industrialized countries. The management
competitiveness of firms in China was ranked 30 out of 46 sample countries in 1998. The
major host countries for China’s outward FDI, the United States, Canada, and Australia,
were ranked 1, 11 and 17 respectively, much higher than China (IMD 1998). One of the
main reasons for the relatively poor management competitiveness of Chinese firms is that
China is still in the process of introducing macro- and microeconomic institutions and
practices appropriate for a market economy. Consequently, it will take more time for
Chinese firms to fully embrace and internalize these institutions and practices in their
operations.
Furthermore, compared with their counterparts from developed and newly industrialized
countries, Chinese firms are weak in research and development (R&D). Though the total
employment in R&D in China is very large, less than 30 percent of R&D workers are
employed by firms. Even among those firms with R&D institutions, 37 percent do not have
relevant inputs (NBS 1998). Although China has had a relatively secular cultural system for
293
two thousand years and lacks the emphasis on science and technology and the esteem for
economic achievement, Inglehart and Carballo (1997) stated that these have all been
changed, and the heavily bureaucratized, centralized and secularized society has actually
helped facilitate modernization. Australia is in the right time and position to provide goods
and services that are beneficial to both countries.
9.11.1 Policy Implication It is important for all government and policy institutes in Australia to incorporate Chinese
entrepreneurial dimensions in considering all SMEs and growth policies to develop the full
potential of these Chinese entrepreneurs, and increase their productivity. This study
revealed that most Chinese entrepreneurs rely on guanxi connections to develop personal
and business networks rather than use external business support to help them in their
operation. The presence and use of such business support in the areas of legal and
accounting services, feasibility studies, development of business plans, and production,
marketing and management services will be very beneficial to Chinese entrepreneurs at the
start-up phases of their businesses, and also boost their performance in terms of turnover
and growth. In all these areas, public policy initiatives, educational programmes and
adequate financing may well be needed to assure access for Chinese entrepreneurs.
Entrepreneurship should be encouraged by education institutes, government and large
companies, so that new enterprises create jobs and increase the economic output within the
community. There is strong potential for the second generation Chinese entrepreneurs to do
well for and within the community, because of the hybrid mode which is a combination of
eastern and western ways of doing business and managing the enterprise.
Regarding the role of government, whilst an appropriate goal for policy should be to
encourage and support the development of community-based networks of ethnic immigrant
businesses where they already exist, it must be recognized that effective policy intervention
in this area is difficult to achieve and in some cases may not be necessary. Nevertheless, an
extension of the network-broker principle into the ethnic business field would seem to be
294
worth promoting. Facilitating and strengthening existing networks is a key element in
capacity building within ethnic minority communities. Selective use of microfinance funds,
integrated with advisory support, can be linked into this type of network initiative.
It looks imminent that the future economic growth of Australia will be tied to the growth of
Asia, especially China, Japan and India, if one considers the increasing influx of
immigrants from these countries each year. According to an estimate of 1995, small
business employed nearly one half of all the private sector workers in Australia, where
more than half of all small businesses in Australia were owned and operated by first or
second generation immigrants (Collins et al. 1995). This situation highlights the fact that
small and medium sized enterprises are important to the public policy agendas of
government, as this sector facilitates employment opportunities, which is an extremely
important issue for any nation. Therefore, this study acknowledges the importance of
learning about the changing face of entrepreneurship, including its fundamentals and the
influences of the second-generation Chinese entrepreneurs.
The demographic and physical closeness to these countries will present Australia with the
best and most dynamic chances of doing businesses. The author believes that the Australian
business community must be responsive to China’s different possible futures, because a
part of every history is voluntary. Vast as China is, pushed and pulled by great forces both
obvious and hidden, still what the people do matters. Whoever they are – Chinese, offshore
Chinese, Australian legislators, entrepreneurs eager to get into the China market, military
planners, ordinary consumers around the world – how they think of China and the decisions
they make about it have an effect. Some of the brightest possibilities of China’s future
depend on cooperation and involvement, and so do some of the darkest possibilities. If one
is to choose wisely, one has to think about China’s future.
As economic reform in China is characterized by gradual transition and a two-track system,
the development of the market elements and the autonomy of firms will also proceed
gradually. As a result, Australia is one of the countries to receive the economic benefits of
such activities, because of overseas technology and natural resources. Most state
295
governments and the federal government have introduced a range of multicultural policies
to assist in the management of ethnic diversity, to maintain social cohesion and justice and
to harness the skills, education and entrepreneurial ability of all Australians.
On the other hand, Australia has to adapt to the global environment by shifting from selling
its resources to other countries and buying the value-added materials, to promoting itself as
a world leader in biomedical and computer-engineering technologies that cannot be easily
copied by other countries. Australia should re-invent itself as a country independent of
influences by lower-cost labour countries. Globalization has restructured the Australian
economy in all fronts, especially in the manufacturing sector, in which the jobs have been
shifted to lower-cost labour countries.
9.11.2 Future Research This study shows that Chinese entrepreneurs play an important role in job creation and
innovation in the local Chinese economy. Future research will assist in increasing
awareness of the role of Chinese entrepreneurs in the overall Australian economy. This
awareness will boost the image and business ethnics of Chinese entrepreneurs. They will
not just be perceived as good for producing cheap products or working in restaurants; their
great potential and valuable contribution to the development of their communities and
nation will be brought into the limelight and properly valued.
Given that this research concentrated on local Box Hill Chinese entrepreneurs in SMEs,
future research should include Chinese entrepreneurs in large-scale enterprises and in other
parts of the country as well. This would sharpen our knowledge of Chinese
entrepreneurship in Australia and be useful for policy makers and those in the position to
help develop the full potential of Chinese entrepreneurs.
Business success depends on opportunity structure and government and institutional
regulatory structures (Kloosterman 2003) that ideally provide the optimal economic and
business conditions for business start-ups and growth. There is a need for future research
296
into the structures of governments and other stakeholders to create an enabling business
environment for these Chinese entrepreneurs, including the effectiveness of these measures
for Chinese entrepreneurs in SMEs.
9.12 Conclusion Migration is one of the measures undertaken to combat the decline in the growth rate of the
population, due to a fall in the rate of natural increase resulting in an ageing society. Further
economic objectives of migration include the enrichment of workforce skills, the
stimulation of the economy by means of international trade and tourism, and the increase in
export earnings by means of international education. From an economic point of view, the
arrival of different ethnic groups has contributed to the total population and labour force
and the stimulation of economic growth. From a social perspective, ethnic diversity has led
to a change of attitude to one that is more socially tolerant. Through their entrepreneurial
activities, Chinese entrepreneurs have been able to make substantial economic and social
contributions to the economic growth of Box Hill. Their story is a very important and
interesting one which needs much more attention from scholars, the media, practitioners,
and policy makers.
This study supports the theory that multiculturalism is good for business. These immigrants
and the next generations introduce multilingualism, cultural sensitivity, and knowledge,
training and qualifications earned overseas. These attributes reside in many ethnic
entrepreneurs and in the ethnic resources with which they develop their enterprises.
Therefore, further researches are needed to investigate the impact of future generations
(third, fourth and so on) of Chinese entrepreneurs and their contribution to Australian
society.
It is, therefore, not surprising that economic development supporting entrepreneurship or
new venture creation is an attractive policy in most countries. Regardless of location or
country context, the increased attention to economic contributions of entrepreneurship, and
in particular, growing and successful businesses is reflected in the accelerated pace and
297
variety of public and private sector policy initiatives at all levels, including local, regional
and national levels. Various studies have identified that small enterprises, which are
vehicles in which entrepreneurship thrives, are the main drivers of this economic growth.
This thesis fills the literature gap by contributing knowledge of the Chinese entrepreneurs
in Box Hill, and the difference in entrepreneurship between the first and second
generations. Ultimately, the results will provide further insight into the theory of Chinese
entrepreneurship. The study explored and highlighted issues, background, motivations,
traditional Confucian values, difficulties and hurdles, overseas expansionary vision and
successes that are unique to Chinese entrepreneurial experience. This study therefore will
be helpful to future researchers investigating Chinese entrepreneurship and to policy
institutes who need valid and better information to initiate measures to support Chinese
entrepreneurship. Further research will continue to improve our understanding of Chinese
entrepreneurship. Such studies are particularly needed for the future of the Australian and
Chinese economies.
298
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Appendix 1 Research Questionnaire
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Appendix 2 Form of Disclosure and Informed Consent
Dimensions of Ethnic Entrepreneurship – A study of first and second generation Ethnic Chinese in Melbourne
Investigators
Professor Christopher Selvarajah (Chief investigator), Swinburne University of Technology Mr Henri Lee (PhD Student) Explanation of Project
This study looks at the perceptions and views of both first and second generations ethnic Chinese in Melbourne. Responses are sought from different levels of the Chinese business community in Box Hill. The purpose of the study is to identify characteristics and values related to Chinese ethnic entrepreneurship and ways that businesses are carried out. The items in the attached questionnaire are derived from an analysis of the relevant entrepreneurship literature, especially in the findings of research conducted in similar or related areas. The purpose of the questionnaire is to obtain perceptions as to what constitutes success of different businesses operated by ethnic Chinese in Box Hill, Melbourne. The questions do not seek to make judgments on your performance (or the performance of others). Rather, the research seeks what constitutes successes and the contributing factors in your position as a business operator. Information such as these will provide a better understanding of the factors that influence success of business in a society and will be used in a composite manner only and no individual or group will be singled out. If you are uncertain about a response sought and would prefer not to respond, please feel free not to answer the questions.
Your Participation and Consent
We estimate that you will need about 20 minutes to complete the questionnaire and we hope that you will agree that the project is sufficiently important to warrant this time commitment. We believe that the findings of this project will be of use to the Chinese business community.
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We appreciate if you would complete all questions even if you find some similar to others. The questionnaire is designed to increase the validity and reliability of the research. The time you spend in completing this questionnaire is of great importance to us. We would appreciate if the answered questionnaire is returned immediately. Anonymously completing and returning the questionnaire, using the prepaid envelope provided, imply consent. You are of course free not to participate in this project.
Privacy Protection
The anonymous information you have provided will be treated confidentially and will not be attributed to you or to your organization; our project is concerned with patterns of responses from groups and with group profiles and no individual or groups will be singled out. The responses will be processed using statistical analysis and the results will be published in journals and conference proceedings. The Australia China Commerce and Economic Association Inc., is supporting the project by way of mail-out. Please note that the researchers have not been given access to personal information (including your contact details) held by Australia China Commerce and Economic Association Inc. Data will be transferred into password-protected computers located in locked offices of the investigators. Only the investigators will have access to this data. The returned questionnaires will retained/disposed of in accordance with Swinburne University of Technology Ethics Code of Research.
Further Information about the Project
Any questions regarding the project entitled ‘Dimensions of Ethnic Entrepreneurship – A study of first and second generations Ethnic Chinese in Melbourne’ can be directed to the Principal Investigator Professor Christopher Selvarajah of the Faculty of Business and Enterprise, Swinburne University on telephone number +61-3- 92148462.
Complaints about the Project
If you have any concern about the conduct of this project, please contact: Research Ethics Officer, Office of Research & Graduate Studies, Swinburne University of Technology, PO Box 218, Hawthorn, Victoria 3122, Australia. Tel: +61-3-9214 5218.
Roy’s Largest Root .073 .956a 14.000 183.000 .500 .068
a. Exact statistic
b. Design: Intercept + generation + P2Gender + generation * P2Gender No significant gender effect (Wilks Lambda = .059, F(14,183) = .769, p = .702) and no significant interaction between gender and generation (Wilks Lambda=.932, F(14,183) = .956, p = .500).
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Appendix 23 Ethics Approval Letter from Swinburne University Keith Wilkins 29/03/2007 12:34 pm >>> To: Prof Christopher Selvarajah/Mr Henri Lee, FBE Dear Chris SUHREC Project 0607/105 Dimensions of Multi-Ethnic Entrepreneurship - A Study of First and Second Generation Ethnic Chinese in Melbourne Prof C Selvarajah FBE Mr Henri Lee Approved Duration: 23/03/2007 to 30/09/2007 Ethical review of the above project protocols was carried out by Swinburne’s Human Research Ethics Committee (SUHREC) at its Meeting 2/2007 held 23 March 2007 and, I am pleased to advise, approved as resubmitted. In arriving at its decision, the Committee noted your detailed responses to the informal queries/concerns put to you to facilitate the ethical review. The standard on-going ethics clearance conditions are as follows: - All human research activity undertaken under Swinburne auspices must conform to Swinburne and external regulatory standards, including the current National Statement on Ethical Conduct in Research Involving Humans and with respect to secure data use, retention and disposal. - The named Swinburne Chief Investigator/Supervisor remains responsible for any personnel appointed to or associated with the project being made aware of ethics clearance conditions, including research and consent procedures or instruments approved. Any change in chief investigator/supervisor requires timely notification and endorsement. - The above project has been approved as submitted for ethical review by or on behalf of SUHREC. Amendments to approved procedures or instruments ordinarily require prior ethical appraisal/ clearance. SUHREC must be notified immediately or as soon as possible thereafter of (a) any serious or unexpected adverse effects on participants and any redress measures; (b) proposed changes in protocols; and (c) unforeseen events which might affect continued ethical acceptability of the project. - At a minimum, an annual report on the progress of the project is required as well as at the conclusion (or abandonment) of the project. - A duly authorised external or internal audit of the project may be undertaken at any time. Please contact me if you have any concerns or queries about on-going ethics clearance. The SUHREC project number should be cited in communication. Best wishes for the project. Yours sincerely Keith Wilkins Secretary, SUHREC ******************************************* Keith Wilkins Research Ethics Officer Office of Research and Graduate Studies (Mail H68) Swinburne University of Technology P O Box 218 HAWTHORN VIC 3122 Tel: 9214 5218