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Digitalizing fleet maintenance and diagnostics with SAP Connected Fleet
SAP Leonardo Live, Frankfurt/Main
July 11th – 12th
www.continental-corporation.com Interior
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Remote Vehicle Data
SAP Leonardo Live
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Remote Vehicle Data
SAP Leonardo Live July 12, 2017
C. Baessler, I CVAM IAM DS, © Continental AG 3
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Remote Vehicle Data
SAP Leonardo Live
› Since 1871 with headquarters in Hanover, Germany
› Sales of €40.5 billion
› 220,137 employees worldwide
› 427 locations in 56 countries
Continental CorporationOverview 2016
July 12, 2017
4C. Baessler, I CVAM IAM DS, © Continental AG
Chassis &
Safety22%
Powertrain
18%
Interior
20%
Tires
26%
ContiTech
14%
Sales by division in %
Status: December 31, 2016
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Remote Vehicle Data
SAP Leonardo Live
Continental Corporation Five Strong Divisions
July 12, 2017
Chassis & Safety
Vehicle Dynamics
Hydraulic Brake Systems
Passive Safety & Sensorics
Advanced Driver Assistance Systems (ADAS)
Powertrain
Engine Systems
Transmission
Hybrid ElectricVehicle
Sensors & Actuators
Fuel Supply
Interior
Instrumentation & Driver HMI
Infotainment & Connectivity
Intelligent Transportation Systems (ITS)
Body & Security
Commercial Vehicles& Aftermarket (CVAM)
Tires
PLT,Original Equipment
PLT, Repl. Business,EMEA
PLT, Repl. Business,The Americas
PLT, Repl. Business,Asia Pacific
Commercial Vehicle Tires
Two Wheel Tires
ContiTech
Air Spring Systems
Benecke-KalikoGroup
Compounding Technology
Conveyor Belt Group
Elastomer Coatings
Fluid Technology
Power TransmissionGroup
Vibration Control
PLT – Passenger and Light Truck Tires
5C. Baessler, I CVAM IAM DS, © Continental AG
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Remote Vehicle Data
SAP Leonardo Live
Continental Mobility ServicesConcepts of holistic connectivity
July 12, 2017
6C. Baessler, I CVAM IAM DS, © Continental AG
eHorizon Remote Cloud Key
VoicR Over-the-air Updates
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SAP Leonardo Live
Trends in the Automotive IndustryIncreasing Demand for Networked Services
Source: BCG Automotive Aftermarket Study 2015, Capgemini Consulting Aftermarket Study 2015
Fleet
Want live vehicle data.
69%
OEM
Want more time-efficient aftersales processes.
76%
Workshop
Want higher customer loyalty.
75%
July 12, 2017
7C. Baessler, I CVAM IAM DS, © Continental AG
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Remote Vehicle Data
SAP Leonardo Live
Customer-Specific ChallengesCurrent Situation and Potential Benefits through RVD
July 12, 2017
8C. Baessler, I CVAM IAM DS, © Continental AG
Today
Tom
orr
ow
Fix the car, as soon as the spare parts are
available
Failure detected:› By driver
› By board computer
Diagnosis in the workshop
Failure detection and ordering of spare
parts in one step
Fix the car in the workshop
› Knowledge on upcoming service/ repair needs
› Increased efficiency
› Optimized lead times and logistics
› Enhanced customer satisfaction
Only one delivery per day with spare parts
…2h 2h
Delivery of spare parts several times within a day
Ordering spare parts
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Remote Vehicle Data
SAP Leonardo Live
Platform for Multi-Brand Vehicle Data AccessRemote Vehicle Data (RVD) Platform
July 12, 2017
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Access to vehicle
specific data
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SAP Leonardo Live
Multi-Brand Vehicle Data Access Two Main Questions
July 12, 2017
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How is data retrieved from the
car?
What services are offered?
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Remote Vehicle Data
SAP Leonardo Live
Solution ComponentsOverview
July 12, 2017
11C. Baessler, I CVAM IAM DS, © Continental AG
In-Vehicle Cloud Services
Unified Data Access Device Management Data Management Different Products
Multiple Connectivity
Options
Quick & Easy
through SDKData Analytics Additional Services
RVD PILOT
APP
Data Management Different Products
Data Analytics Additional Services
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Remote Vehicle Data
SAP Leonardo Live
Cooperation with SAP on Remote Vehicle DataRVD as underlying vehicle access platform
July 12, 2017
12C. Baessler, I CVAM IAM DS, © Continental AG
BT-Dongle SIM-Dongle
!
SA
P V
eh
icle
In
sig
hts
Co
nti
nen
tal
RV
D P
latf
orm
Pilot (started in Oct 2015) Productive
› Backend to Backend
integration
› Web service based
data and configuration
› Support for micro-
services
SAP Vehicle Insights> 200 vehicles connected
Direct device data feed into
SAP Vehicle Insights
> 1.2M data points collected
DTC
CHECK
Device Configuration Device Management
Raw Live Data Event Triggered Data
Scalable Solution
Data Intelligence
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Remote Vehicle Data
SAP Leonardo Live
Live Data Platform – Provided by SAP Showcase of running system
July 12, 2017
13C. Baessler, I CVAM IAM DS, © Continental AG
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Remote Vehicle Data
SAP Leonardo Live
Live Data Platform – Provided by SAP Vehicle List
July 12, 2017
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Remote Vehicle Data
SAP Leonardo Live
Live Data Platform – Provided by SAP Location Overview
July 12, 2017
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SAP Leonardo Live
Live Data Platform – Provided by SAP Detailed Trip Info
July 12, 2017
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SAP Leonardo Live
Live Data Platform – Provided by SAP Detailed Parameter View
July 12, 2017
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We Enable Your Diagnostic Driven Services Ideas and Possibilities for Use Cases
July 12, 2017
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Manufacturing
PLM
R&D
Logistics
/ SCM
ERP Process
Use Cases
SAP Vehicle Insights
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SAP Leonardo Live
RVD & SAP Platform for Multi-Brand Vehicle Data AccessFeatures and Benefits
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Features: Benefits:
C. Baessler, I CVAM IAM DS, © Continental AG
Overall cloud-based solution
Access through
multiple HW devices
Strong security concept
Location-independent
& Instant data access
High usability
Data Management &
Intelligence
Increased customer
trust & loyalty
Optimized business
processes
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SAP Leonardo Live
Thank You.
July 12, 2017
21C. Baessler, I CVAM IAM DS, © Continental AG
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Christian Baessler
Head of Sales OE – BU Diagnostics & Services
+49 (69) 7603 9504 / +49 151 74601508
[email protected]
Do you have any Questions?
July 12, 2017
22C. Baessler, I CVAM IAM DS, © Continental AG
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SAP Leonardo Live
Live Data Platform – Provided by SAP Showcase of running system
July 12, 2017
23C. Baessler, I CVAM IAM DS, © Continental AG