Digital transformation of the Swedish Companies Registration Office - Challenges, Results and Lessons learned ECRF 2016 in Cardiff Helena Morgonsköld Head of Companies registration department
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Digital transformation of theSwedish Companies Registration Office - Challenges, Results and
Lessons learnedECRF 2016 in Cardiff
Helena MorgonsköldHead of Companies registration department
Quick facts
• Based in Sundsvall• Fee financed• General director Annika Bränström
• 553 employees• 500 million SEK in turnover for 2015
2023-05-01 2
Stockholm
Göteborg
Malmö
Sundsvall
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Did you know…• 1 100 000 companies and associations in our registers
• 550 000 applications per year• 450 000 annual reports per year• 23 000 corporate mortgages per year
• 10 000 customer contacts every day.
Challenges with Digital Transformation in Sweden
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• Political strategies – Digital First!• Legal framework• Standardisation
Ministry of theEnvironment
11 Ministries:
Ministry of Culture Ministry of Defence
Ministry of Finance Ministry of Rural Affairs
Prime Minister's Office
Ministry of Education
The Ministry forForeign Affairs
Ministry of HealthMinistry of Justice
Ministry of Enterprise and Innovation
Ministry of Employment Government Offices of Sweden
SwedishTax Agency
More than 250 independent government agencies
Swedish Companies Registration Office
2016-04-19 5
SwedenRegional21 counties
Local 290 municipalities
National Approx 250 Government Agencies
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Digitalisation Commission –Six strategic areas
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Government engagement for digitalisation
Regulation that funcions in and for the digital transformation
Skills for the digital societyInfrastructure
that promotes digitalisation
Data-driven innovation for growth
Security and integrity in a digital age
Results - Digital transformation of Bolagsverket
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1999 2003
20062008
2009 2011 2012 2015E-service application
s
E-service Annual reports
Verksamt.se
Electronic signing in the
e-service
E-service for agent
“My messages”
New IT-platform
Once only service verksamt.se
Lessons learned
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• Just in time• Standardisation• Consensus and collaboration• Education and communication
What’s the next step?
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• Once only with municipalities• New e-service for Annual reports• New case management system• New ways to meet our customers
Thank you for listening!
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Contact details:Helena Morgonsköld, Head of departmentE-mail: [email protected]
BolagsverketSE-851 81 Sundsvall, SwedenPhone: +46 771 670 670www.bolagsverket.se/en
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