Digital transformation and the SME sector

Digital Transformation & the SME sector

K. Sarveswaran (Sarves)University of Jaffna

[email protected]

iamsarves.com

Small and Medium Enterprises (SME)

National Policy Framework for Small Medium Enterprise (SME) Development, Sri Lanka.

SME in Sri Lanka

National Policy Framework for Small Medium Enterprise (SME) Development, Sri Lanka.

Digital Transformation

http://smallbusiness.co.uk/

Have we transformed?

We have good website, isn't it good enough?

We have an email address?

We use XXXX to manage out accounts?

We use Computers to type letters?

Digital Transformation

The acceleration of – business activities/processes, – competencies – and models – to fully leverage the changes and

opportunities of digital technologies and their impact in a strategic and prioritized way.

Affects all levels of an organization and even its extended supply chain

Improving the experience of customers and technology innovation are key factors

http://www.cio.com

Key recommendations for success

https://www.accenture.com

Why?

Otherwise will not exist

Now what we see...

Need of Blue Ocean Strategy

By W. Chan Kim and Renée Mauborgne

Exports from SMEs

Exports represent about 6.2 and 11 percent of

total sales of small and medium scale

enterprises (http://dailynews.lk/2016/11/30/business/100590)

There are 3,027 SMEs registered as exporters.

However, they contribute to less than 5

percent of Sri Lanka’s exports (compared to

235 large firms, which account for bulk of the

export revenue) (http://dailynews.lk/2016/11/30/business/100590)

Diaspora

We used to think different!

Vision of the National Policy Framework for SME Development

create significant number of globally competitive,

dynamic, innovative, technologically driven,

eco-friendly and sustainable SMEs that

contribute greatly to the national economic

development.

Fourth Industrial Revolution

The First Industrial Revolution used water and steam power to mechanize production.

The Second used electric power to create mass production.

The Third used electronics and information technology to automate production.

Fourth Industrial Revolution is building on the Third, the digital revolution that has been occurring since the middle of the last century. It is characterized by a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres.

Changes are very rapid

Lets trigger digital transformation!

Digital Transformation & the SME sector

Thank you

K. Sarveswaran (Sarves)University of Jaffna

[email protected]

iamsarves.com