Digital Engagement for NGLIS

Digital engagement in government

Dave Briggs

Community Evangelist

@davebriggs

[email protected]

www.davepress.net

@davebriggs

[email protected]

www.davepress.net

There’s a revolution going on

From the benefits officeto Downing Street

in 5 years

(and a blog)

A story about communication

Hitler hypnotising gays

Hitler’s hypnotising gaze

Treat your children with suspicion and contempt

The fact that things might go wrong is no reason

not to do them

(that’s 1,743,281)

It’s not hard to see that this affects all

levels of government

Focus has been on comms and PR

But it’s really not all about Twitter!

How can an organisation talk to people on the outside, when people inside aren’t talking to

each other?

BlogsSocial networks

Collaborative authoringPodcasting

Status updates

The interesting thing about social software is not the software.

It’s the implications of using it.

Image credit: Paul Clarke: http://www.flickr.com/photos/paul_clarke/

OpenessTransparencyCollaborationCooperation

(This also means you don’t need to know much about technology to

be able to use it effectively)

Managing:

ChangeKnowledge

TalentRiskIdeas

Now is the time for change

Drivers: efficiency & improvementEnablers: innovation & collaboration

Domains: culture & technology

All this has to embedded in

ProcessStructureSystemsStrategy

How can we do that?

JFDIJFDI

Being boringBeing boring

Sustainability

Act

ivity

The internet is not just another channel

Image credit: Paul Clarke: http://www.flickr.com/photos/paul_clarke/

The internet as a city

A place where good things happen

and bad things too

A place where people work, play, talk, act

A place that matters

A place with its own culture

GenerousOpen

CuriousCooperative

Funny

This culture has produced some marvellous things

There’s room for everyone to do

marvellous things

Thanks for listening