Presentation for COMCIS Final Conference Dinalog (Breda, the Netherlands) - June, 24 th Sebastian Seidel, Head of Global Ocean Freight Secure Supply Chain DGF OCEAN SECURE
Jan 31, 2016
Presentation for COMCIS Final Conference Dinalog (Breda, the Netherlands) - June, 24th Sebastian Seidel, Head of Global Ocean Freight Secure Supply Chain
DGF OCEAN SECURE
DHL OCEAN SECURE – June 2013 Page 2
DHL Global Forwarding – Ocean Freight
GLOBAL FORWARDING / FREIGHT SUPPLY CHAIN
Contract Logistics & Industry Solutions
Intercontinental Transportation
Europe-wideTransportation
EXPRESS
Time-definiteInternational Shipments
Air Freight
Multimodal
International SCM
Industrial Projects
Customs Brokerage
Lead Logistics Provider
DHL OCEAN FREIGHT key facts
over 4,000 professionals over 330 sites worldwide over 2.7 Mio TEU per year (FCL) over 45,000 weekly point pairs (LCL)
Source: DPDHL annual report 2011
OCEAN FREIGHT
DHL OCEAN SECURE – June 2013 Page 3
OCEAN SECURE and COMCIS
DHLOCEANSECUREStandard
operationsSupporting setup of improved processes through insights into
door-to-door container conditions
In-transit intervention
Execution of corrective or remedial action
protocols prompted by in-transit alarms
In-transit visibility
Monitoring of mission critical parameters and notification of
remote users in case of exception
DHL OCEAN SECURE – June 2013 Page 4
Overview
Problem statement: Creating full end to end visibility from place of loading till final delivery including all involved logistics partner and their connected sources is fairly difficult to realize, especially when it comes to consolidated real time and standardized data.
Main objective:The aim of both OCEAN SECURE and COMCIS (DHL) is not in incremental improvements to existing logistics processes, but rather to raise standard services to enhanced levels in order to being able to deal with the special requirements and concerns of aforementioned strategic customers.
Approach:Developing a solution to provide intelligent data consolidation from multiple external and internal sources, wich needs to be standardized to raise conclusions and create situational awareness.
DHL OCEAN SECURE – June 2013 Page 5
Identified gaps
Typical gaps occur when multiple parties and systems are involved.Determination the important information at real time is the key
Terminal/carrier
Carrier/Import
Transshipment
Routing Data quality for customer satisfaction
Improved quality for in transit status updates
Awareness of critical deviation to prepare intervention
Better planning to improve relyability
Gaps Objetives
DHL OCEAN SECURE – June 2013 Page 6
From Business Data to Business Intelligence
Carrierdata
Vesseldata
Terminaldata
Containerdata
Shipmentdata
Planningdata
Information from container devices and other sources need to be bundled and processed to translate raw information into situational awareness.
Collaborative Information Services for Container Management
data pooling ● business rules response management
Technology and Electronics
Life Sciences and Health
Automotive
Government and Defense
DHL OCEAN SECURE – June 2013 Page 7
Solution
Forwarders orchestrate many actors along the supply chain which information needs to be standardized, Ocean View is the first answer
Source: Logit Systems presentation for DGF
DHL OCEAN SECURE – June 2013 Page 8
Solution
Dashboard with drill down capabilitiesDashboard with drill down capabilities
Overview of shipment Execution PlansOverview of shipment Execution Plans
Planning viewPlanning view
Logistics Chain viewLogistics Chain view
MapviewMapview
Events viewEvents view
Tracking requestshandling
Tracking requestshandling
Alerts handlingAlerts handling
Source: Logit Systems presentation for DGF
Dashboard that gives a holistic view on shipments throughout the supply chain and integrated logistics overview
Monitor by exception, by routine, by customer inquiry:-Operator enters office in the morning, checks the dashboard and identifies problem areas;-Operator is asked by customer service to check status for shipment and searches on reference data;-Operator is triggered by alert which e.g. points him to to revised ETA at PoD & final destination
DHL OCEAN SECURE – June 2013 Page 9
Achiements in COMCIS
Pilot implemented of Ocean View into Control Tower of one of DGF’s largest customer
• Integration of Ocean view in Control Tower
• Detailed UAT through Control Tower
• Customer pointed out importance of Ocean View and • commited testing
• Plans for further implementation and involvement of customer different sectors
• Full door to door visibility including AIS data
• Transshipment information partly included
DHL OCEAN SECURE – June 2013 Page 10
Benefits
Optimized digital data flow and integration will reduce transaction costs and increase quality for customer and freight forwarder
DHL OCEAN SECURE – June 2013 Page 11
Experiences during this project
The data is available but before COMCIS, it was not properly consolidated nor analyzed and standardized.
Very interesting to cross the silos and learn the different intersts of involved parties
Data consolidation concepts, process maps & data standardization guidelines are the easy part – the devil is in the details
The results of COMCIS help using limited number of tools and provides full visibility which brings us to better import preparations and improved transport quality
DHL OCEAN SECURE – June 2013 Page 12
Your questions?