Development of an Ease of Use Web Site Development of an Ease of Use Web Site Linda Lisle, Jianming Dong and Scott Isensee IBM
Development of an Ease of Use Web Site Linda Lisle, Jianming Dong and Scott Isensee IBM.
Dec 27, 2015
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Development of an Ease of Use Web Site
Development of an Ease of Use Web Site
Linda Lisle, Jianming Dong and Scott Isensee
IBM
Development of an Ease of Use Web Site
Purposes
Designed and implemented by UI Architecture and Design group
Developed by a multidisciplinary team Site intended to:
– Provide UI tools, guidelines and info– Provide a public forum for new UI ideas– Demonstrate our commitment to usability
Development of an Ease of Use Web Site
Our First HCI Site
Provided information about HCI and tools for practitioners
Segmented the information by audience Simple site structure with audience
page, topic page, then content pages
Development of an Ease of Use Web Site
Development of an Ease of Use Web Site
Development of an Ease of Use Web Site
Second HCI Web Site
Wanted to increase the amount of content and make use of new technologies
Responded to user feedback Started to do incremental updates which
we featured in the exhibits section
Development of an Ease of Use Web Site
Development of an Ease of Use Web Site
Development of an Ease of Use Web Site
Ease of Use Web Site
Wanted to reach the press and other decision makers
We found they wanted very simple and concise information
Development of an Ease of Use Web Site
Development of an Ease of Use Web Site
Ease of Use Web Site Version 2
Wanted to address problem of being “lost in hyperspace”
Needed to determine how technologies such as Java, JavaScript, Flash and CSS could be appropriately used
Development of an Ease of Use Web Site
Development of an Ease of Use Web Site
Development of an Ease of Use Web Site
Development of an Ease of Use Web Site
User Involvement
Cognitive walkthrough and heuristic analysis
Usability testing On-line questionnaires Card sorting User feedback form on web site
Development of an Ease of Use Web Site
Design
Large sites can benefit from a design methodology
Used modified form of OVID Created object diagrams
– Documented object views, relationships and states
Did conceptual design before implementation
Development of an Ease of Use Web Site
Lessons Learned
Problems with browser versions Choosing and implementing a
technology Tension between leading edge UI and
simplicity Dos and don’ts
Development of an Ease of Use Web Site
Lessons Learned
Project management
Development of an Ease of Use Web Site
Lessons Learned
Navigation Synchronization of media
Development of an Ease of Use Web Site
Future Directions
Continue to expand the site Identify common user problems on the
web, design solutions, evaluate them Refine user model for the web Develop and evaluate web design
methodologies This will all appear at www.ibm.com/easy
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