Developing Singapore’s Aviation Manpower - Halldale · Developing Singapore’s Aviation Manpower ... Planning & Development, Aviation Industry Division ... Education and Training

Developing Singapore’s Aviation Manpower Perspectives and Strategies

WATS 2012 – Orlando, Florida

Angela Ng Planning & Development, Aviation Industry Division

Civil Aviation Authority of Singapore

Civil Aviation Authority of SIngapore

A Regulator

Civil Aviation Policy – Personnel licensing and airworthiness

Airport Economic Regulation

A Service Provider

2009 Best Air Navigation Service Provider (ANSP) by IATA

Singapore Aviation Academy

A Facilitator

Aviation Industry Development

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Singapore Aviation –

Our Reality

Ensuring Training Efficacy

Reaching Out to the Next Generation

Presentation Agenda

Working Today, for Tomorrow

Changing how we Regulate

Singapore’s Aviation Industry- A Snapshot

• Key sectors include

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Aerospace Engineering

Air Cargo and Logistics

Airlines

Airport Management and Services

Air Navigation Services

Aviation Education and

Training

Aviation Regulation

Business and General Aviation

Research and Development

The Human Capital Crunch

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Massive retirement

Industry growth inconsistent with training

Training cost Brain drain Competing with other industries

Over 330,000 new pilots

Over 450,000 new aircraft maintenance

personnel

Over 70,000 new air traffic

controllers

In the

next 20

years

Curriculum Gaps

• Singapore pre-employment educational (PET)

system has high weightage on academic training

• Practical training facilities and training resources

limited

Access to operating aircraft in a SAR 147

approved environment

Specialised trainer requirements

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VS

• Challenge:

PET system needs to balance objectives

Increasing practical training within PET involves

transferring more cost of training to PET system

PET system could be overtraining

System may not be sustainable given leakage

rate

Manpower Attraction

• Singapore’s pre-employment educational (PET)

system is robust and provides sufficient potential

supply

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• Overall pay packages are comparable and do not

lag behind other key industries

• Challenge:

‘Leakage’ is significant

Mismatch in job expectations

• Challenge:

Starting salaries especially for

aerospace apprentices are lower

Total cash packages are high, but

variable components form a large

portion

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Singapore Aviation –

Our Reality

Ensuring Training Efficacy

Reaching Out to the Next Generation

Presentation Agenda

Working Today, for Tomorrow

Changing how we Regulate

Pro-Enterprise Regulation

Created and implemented framework for industry

consultations on policies and regulations

Close industry engagement

– Regular industry briefings to update on changes to

regulations

– Industry - regulator dialogues and feedback sessions

Close engagement with IHLs and private institutions

e.g SAR 147 consultation with schools

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Competency-Based T&A

Singapore’s national competency-based framework:

Singapore Workforce Skills Qualifications have been

developed for aerospace MRO non-certifying staff

– Been in effect since 2007, widening industry acceptance

– Industry HR systems adjusting to changing CBT style of training

delivery and assessment

Singapore’s experience with CBT:

- Requires radical change in instructional tools and delivery

- Requires significant support and advisory

- Needs to be regularly updated in line with industry changes

- Assessment is as key to its success as training

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Multi-crew Pilot License (MPL)

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MPL implementation in Singapore

– ST Aviation Training Academy granted ATO approval in Oct 2009

– Partnership with Airline to conduct MPL trial

– 6 cadets completed training and assessment and currently flying

– Full regulations and requirements for MPL developed in 2011

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Singapore Aviation –

Our Reality

Ensuring Training Efficacy

Reaching Out to the Next Generation

Presentation Agenda

Working Today, for Tomorrow

Changing how we Regulate

Education Pathways

Key Parameters

• Life skills, character

development

• Academic grounding

• Career consultancy for more

informed career choices which

will impact retention

• Reduction of training wastage

due to large government

subsidies at this level

• New technology to engage

young learners

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Pre-employment training (PET) Continuing Education and

Training (CET)

Key Parameters

• Skills competency training

• Professional Development

• Training to support retention

• Adequate training capacity

• Training dollar maximisation

• Avoid constant chase for new

technology but rather applied

usage of new methodology to

context

Baby Boomers Gen X Gen Y Gen Z

Understanding the Generations

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Ho

w t

hey l

earn

Classrooms and lectures

Books and manuals

PowerPoint

CDs, videos

Learning through play

e-Learning

Wikis, blogs, podcasts

Simulators

Social media

Collaborative tools

Virtual reality

Mobile learning

Games

Age (2011)

46 – 66

Year of Birth

1946 to 1964

Age (2011)

34 – 45

Year of Birth

1965 to 1976

Age (2011)

17 – 33

Year of Birth

1977 to 1994

Age (2011)

0 – 16

Year of Birth

1995 to present

A Dynamic Model:

- Configurations for varying needs

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Engage and Enrich Trainees

Empower Instructors

Competency-based Framework

e-Learning Virtual

classroom Games

Mobile learning

Social media tools

Learning management system

Instructor Development Framework

Constant upgrading of

simulators

Training

methodologies

e-Learning

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Survey conducted on 20th Primary

Air Traffic Control Course trainees

Prefer e-Learning

with classroom

training (95%)

Prefer classroom

training (5%)

“Interactive Test Quiz to make

learning and revision fun”

“Introduce games related to PATC”

“Allow FAQ pop-ups and additional

reading information in the slide”

“A system must be in place to

ensure students log in and complete

e-Learning modules”

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Singapore Aviation –

Our Reality

Ensuring Training Efficacy

Reaching Out to the Next Generation

Presentation Agenda

Working Today, for Tomorrow

Changing how we Regulate

Youth Outreach to promote aviation careers

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Primary

Schools Secondary Schools

•What is Aviation? •What is the contribution of Aviation? •What jobs are available?

Build Awareness

Junior Colleges

•What is interesting about Aviation? •What are the career paths? •What specialisation to choose?

Grow Interest

Universities

Polytechnics

Vocational

Institutions

Recruitment

Ages 13-17 Ages 7-12 Ages 17-19 Ages 17-25

Youth Outreach

Strategies

Lvl 2: Engagement and ‘Touch Time:

- Mass outreach activities such as Open Houses, Career Fairs

- Regular school activities eg. Aviation Learning Journeys and site visits

Lvl 1: Education and Awareness:

- Industry guides, career

information

- Website information

- Mass media eg. Social media

platforms, TV, newspapers

Entrenching

Lvl 3: Entrenching Interest:

- Aviation Student Clubs

- Aviation Student Ambassadors

- Aviation Student Challenges

- Seminars for industry and aviation students

to network

- Supporting industry internships

Awareness

Understanding

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FACTS AND FIGURES

•Launched in Jan 2011

•400 students from secondary schools have experienced the ALJ

•100% indicate they have learnt more about the industry and its opportunities

•100% satisfaction rate amongst National Education teachers so far

Aviation Discovery Camps and Workshops

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Singapore Aviation –

Our Reality

Ensuring Training Efficacy

Reaching Out to the Next Generation

Presentation Agenda

Changing how we Regulate Working

Today, for Tomorrow

Positive Change in our Stakeholders

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Closer and more consultative relationship with schools at

secondary and tertiary levels

CAAS’ feedback is actively solicited on school curriculum

and specialisations

Govt – Industry collaborative strength to support industry

growth through regular feedback and consultation

Students are engaged by industry earlier in their formative years

and many form a ‘lasting impression’

Greater local industry take-up of civil aviation management programmes due to higher

applicability to real-life

Greater interest in competency based training to improve

training relevancy to actual work

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Contact Information

• Web address:

http://www.caas.gov.sg

• Contact:

Angela Ng

[email protected]

Aviation Industry Division

Civil Aviation Authority of Singapore

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Thank you.

Copyright © 2012 CAAS.

No part of this presentation may be used,

circulated, quoted, or reproduced for

distribution outside CAAS without prior

written permission.