Developing knowledge transfer programs to result in retention

Poh S. Lim

Principal Consultant

Minuteman Resources

ContentsExamining critical knowledge

Identifying whether knowledge is at risk of being lost

Developing a process for transferring knowledge

Implementing and increasing engagement, productivity and work quality

What is ‘Critical

Knowledge’?

Operations

Supply chain

AdministrativeProcesses

Consider the following:

The world is dynamic, not static

A corporation may be a leader today and bankrupt the next

Corporations are in a competitive

environment, vying for leadership in the

marketplace

What then is the ‘X’ factor of an organization?

Inherent AdaptableForward-looking

Open Engaging Inspiring

Poor leadership (lost direction)

Culture

Shared values and assumptions

Encoded within the organization

Everybody in the organization is a participant and is

valued

Employee Engagement

Knowledgeshared

Productivity

Innovation

Work quality

For more queries:Contact: Mr. Poh S. Lim

Principal Consultant/DirectorMinuteman Resources

HP: (+65) 96171577Website: www.minutemanresources.com