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Developing and Strengthening Information Developing and Strengthening Information Technology Program Areas in Community Technology Program Areas in Community
CollegesColleges
Center for Education, Employment and CommunityCenter for Education, Employment and Community
Education Development Center, Inc.Education Development Center, Inc.www.edc.org/EWIT
April 30 & May 1, 2003 WebcastApril 30 & May 1, 2003 Webcast
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
AgendaAgenda Education Development Center, Inc.Education Development Center, Inc.
– Siobhan Bredin, Senior Technology Associate – Webcast FormatSiobhan Bredin, Senior Technology Associate – Webcast Format– Joyce Malyn-Smith, Ed.D., Strategic Director – Defining the IT Program Area Joyce Malyn-Smith, Ed.D., Strategic Director – Defining the IT Program Area
NorthWest Technical College, MNNorthWest Technical College, MN– Teri Bradel, Teri Bradel, Assessment SpecialistAssessment Specialist
Heartland Community College & Bloomington Area Vocational Center, IL Heartland Community College & Bloomington Area Vocational Center, IL – Robert Shaw, Ph.D., Technology Division Chair, HCCRobert Shaw, Ph.D., Technology Division Chair, HCC– Steve Poznic, Ph.D., Director, BAVCSteve Poznic, Ph.D., Director, BAVC
Davis Applied Technical College, UTDavis Applied Technical College, UT– Joe Osborne, Instructional Program Manager Joe Osborne, Instructional Program Manager – Kimberly Ziebarth, MCSE, CIWKimberly Ziebarth, MCSE, CIW
Q&AQ&A– AllAll
EDC: Summary of Lessons LearnedEDC: Summary of Lessons Learned
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
Participants May 1, 2003Participants May 1, 2003
Henry Ford CC, MIHenry Ford CC, MI Hofstra University, NYHofstra University, NY Johnston CC, NCJohnston CC, NC Mott CC, MIMott CC, MI Nashville State Technical CC, Nashville State Technical CC,
TNTN
Middlesex CC, MAMiddlesex CC, MA Napa Valley College, CANapa Valley College, CA OSPI, WAOSPI, WA Sinclair CC, OHSinclair CC, OH Southwestern Michigan Southwestern Michigan
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verbal questions to be addressed at the end of the sessionverbal questions to be addressed at the end of the session– At any point during the presentation, you can email At any point during the presentation, you can email
questions to questions to [email protected]– During the Q&A period, feel free to ask additional During the Q&A period, feel free to ask additional
questions as time allowsquestions as time allows When you log off, ignore message about viewing recordingWhen you log off, ignore message about viewing recording
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
IT Program Area DefinedIT Program Area Defined
IT careers involve the design, development, IT careers involve the design, development, support and management of hardware, support and management of hardware, software, multimedia and systems integration software, multimedia and systems integration services. In addition to career opportunities in services. In addition to career opportunities in the IT industry, IT careers are available in the IT industry, IT careers are available in every sector of the economy, from Financial every sector of the economy, from Financial Services to Medical Services, Business to Services to Medical Services, Business to Engineering and Environmental Services.Engineering and Environmental Services.
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
The IT Career Development ModelThe IT Career Development Model
IT careers involve the design, development, support and management of hardware, software, multimedia, and systems integration services. In addition to career opportunities in the IT industry, IT careers are available in every sector of the
economy, from Financial Services to Medical Services, Business to Engineering and Environmental Services.
Specialist Software or Hardware Engineer, Programmer
SOURCES IT Pathway Pipeline Model
NWCET Skill Standards for Information Technology
The Ohio Information Technology Competency Profile
Model revised 10-18-02 - Version 10 2002, EDC
CAREER CONCENTRATIONS/PATHWAYS
Programming & Software Development
Programming/Software Engineering
Information Support & Services Database Development & Administration
Enterprise Systems Analysis & Integration
Technical Support Technical Writer
Interactive Media Digital Media
Web Development & Administration
Network Systems Network Design &
Administration
New & Emerging Applications
CORE KNOWLEDGE & SKILLS
IT Fluency: Career Exploration and IT Skills for WorkIT Literacy: Career Awareness and IT Skills for Learning
ACADEMIC FOUNDATION/INTENSIVE IT CAREER EXPLORATION
L I F E L O N G L E A R N I N G
Information Technology Applications Systems
Safety, Health and Environmental Leadership and Teamwork
Academic Foundations Communications
Problem Solving and Critical Thinking
Ethics and Legal Responsibilities Employability and Career
Development Technical Skills
Northwest Technical CollegeNorthwest Technical CollegeCustom Training Services/Economic Development - Bemidji, MNCustom Training Services/Economic Development - Bemidji, MN
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
North DakotaMinnesota
East Grand Forks
WadenaMoorhead
Bemidji
Detroit Lakes
LeadershipDevelopment
IndustrialTechnology
Allied Health/EMS
ManufacturingApplied
Technologies
InformationTechnology
NTC-CTS Product AreasNTC-CTS Product Areas
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
What Do Businesses Want?What Do Businesses Want?
JIT Training – “lean” training “stop in” “stop out” points Certificates – portable skill sets
For Example...For Example...in addressing rural IT needs...in addressing rural IT needs...
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
Data Base CertificatesData Base Certificates
DB Specialist: 15 credits Microcomputer Database Relational Database Design Systems Analysis and Design Visual Basic Programming Advanced Database Programming
DB Administration: 16 credits Management Information Systems Technical Writing Structured Query Language Database Administration Report Generators Project Management
New CurriculumNew Curriculum
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
““Grow Your Own IT”Grow Your Own IT”
Partnership between West Central Initiative & Minnesota Technology, Inc.
Build curriculum to address internal employee generalist needs in rural businesses
“go to” guy with education/experience
intermediate level training120 hours of instruction in:
Operating system fundamentals Core hardware fundamentals Fundamentals of networking
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
Basic Computers
Operating System Fundamentals
Core Hardware Fundamentals
start here if you have basic computer skills
start here if you have OS fundamentals
A+ Certification Eligible
Level 1 Help Desk
Fundamentals of Networking
Network+ Certification Eligible
start here if you have Hardware & OS fundamentals
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
EMPLOYMENTWe work with business partners in maintaining workforce skills by customizing courses to meet industry needs.
IT DEGREE PROGRAMS AND/OR CERTIFICATIONS Programs:Computer ProgrammingComputer Systems Electronics Computer Technical Support SpecialistMicrocomputer & Network TechnologyAdmin Support – Cptr EmphasisLibrary & Information TechnologyAccounting Clerk – Microcomputer Applications EmphasisDatabase Specialist Certificate 15 cr certificate – CTSDatabase Administration Certificate 16 cr certificate – CTS
Certifications: (College is certified to do testing) MOUS A+ Cisco MCSE CIW IC3“Grow Your Own IT” (test ready)
CAREER CLUSTER CONCENTRATIONS/PATHWAYS
Programming & Software Development
- Programming
Information Support &
Services
- Database - Computer Tech Support
Interactive Media
- Internet Design Network Systems
- Microcomputer & Network Technology
C A R E E R D E V E L O P M E N T/ L I F E L O N G L E A R N I N G
The NTC Model…
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
Pilot Site Participation RewardsPilot Site Participation Rewards
National Opportunities
National Skill Standards
Educational Network
Curriculum
Assessment Scenarios
National Perspective
ResourcesACCESS
How has involvement in ITCC strengthened our approach to customized training?
Cooperation
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
PartnershipPartnership
Local Industry
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
Dual CreditDual Credit
Students at BAVC are enrolled for High School Students at BAVC are enrolled for High School and College courses simultaneouslyand College courses simultaneously
Agreement calls for course equivalency in Agreement calls for course equivalency in terms of curriculum and textbooksterms of curriculum and textbooks
BAVC instructor must also meet qualifications BAVC instructor must also meet qualifications as an HCC adjunct instructor.as an HCC adjunct instructor.
Students receive transcript credit at course Students receive transcript credit at course completion at no cost to student.completion at no cost to student.
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
Articulation CreditArticulation Credit
Students who complete a given course at BAVC Students who complete a given course at BAVC and then enroll at HCC may receive credit and then enroll at HCC may receive credit towards their particular program of study.towards their particular program of study.
Credit is awarded after student enrolls at HCC.Credit is awarded after student enrolls at HCC.
Agreements are usually initiated with Agreements are usually initiated with participation with faculty of both institutions.participation with faculty of both institutions.
Annual review is completed before renewal of Annual review is completed before renewal of agreement.agreement.
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
Internet Development Site Designer Scripting Languages eCommerce Internet Administrator (CIW) Internet Security Graphic Design Principles
Programming Visual Basic C++ Java Oracle SQL Scripting Languages
Information Support & Services Electronics FundamentalsMicroprocessor Programming Programming Logic Controllers Communication Circuits Electronic CAD AC/ DC Circuits
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
Lessons LearnedLessons Learned
1.1. Planning is part of implementation, tools can help simplify and Planning is part of implementation, tools can help simplify and streamline the process. Peer to peer networking (lattice) is streamline the process. Peer to peer networking (lattice) is essential.essential.
2.2. IT is ubiquitous. Because it appears everywhere and seems to IT is ubiquitous. Because it appears everywhere and seems to be a part of every program, we needed a definition to identify be a part of every program, we needed a definition to identify what courses/programs belonged in the Information Technology what courses/programs belonged in the Information Technology Program Area and which did not.Program Area and which did not.
3.3. To co-own the program, all stakeholders had to be able to see To co-own the program, all stakeholders had to be able to see themselves (their existing initiatives, interests) in the program themselves (their existing initiatives, interests) in the program model. We needed to develop a framework that honored model. We needed to develop a framework that honored contributions of all partners and included their various contributions of all partners and included their various perspectives/interests/concerns in the model. perspectives/interests/concerns in the model.
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
Lessons LearnedLessons Learned
4.4. While access to up to date informational resources, experts in the While access to up to date informational resources, experts in the field and a peer network are very important to successful program field and a peer network are very important to successful program implementation, they are implementation, they are essentialessential to developing a leadership to developing a leadership niche in the IT education arena niche in the IT education arena
5.5. In communities where few larger companies exist (e.g. rural areas) In communities where few larger companies exist (e.g. rural areas) colleges need to take the initiative to form a consortium of small colleges need to take the initiative to form a consortium of small businesses to get the critical mass needed to run IT courses. businesses to get the critical mass needed to run IT courses.
6.6. Businesses seeking upgrading of IT skills (both IT user and Businesses seeking upgrading of IT skills (both IT user and producer skills), are looking for JIT (Just in Time) learning that producer skills), are looking for JIT (Just in Time) learning that responds to their immediate needsresponds to their immediate needs step-in /step-out points that group IT learning into smaller piecesstep-in /step-out points that group IT learning into smaller pieces certificates that articulate these smaller learning achievements.certificates that articulate these smaller learning achievements.
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
Lessons LearnedLessons Learned
7.7. The IT Career Development Model was very useful in The IT Career Development Model was very useful in developing and strengthening IT initiatives. developing and strengthening IT initiatives. – For example, it helped us in communication with our business For example, it helped us in communication with our business
partners, giving them a focus, and helping us learn in very partners, giving them a focus, and helping us learn in very specific terms what their greatest needs were.specific terms what their greatest needs were.
8.8. On developing articulation agreements: Get instructors On developing articulation agreements: Get instructors involved from the bottom up. involved from the bottom up. – Trust the instructors doing the work. If they are comfortable with Trust the instructors doing the work. If they are comfortable with
the articulation and dual credit agreements, then we were also.the articulation and dual credit agreements, then we were also.
9.9. To improve our programs we needed to build interpersonal To improve our programs we needed to build interpersonal relationships that build trust. Good communication is relationships that build trust. Good communication is essential, especially with partners. essential, especially with partners.
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
Lessons LearnedLessons Learned
To build an IT career development continuum within our To build an IT career development continuum within our community, we needed to analyze the curriculum in the community, we needed to analyze the curriculum in the high school, college and university to avoid duplication. high school, college and university to avoid duplication. – Information Technology has a shelf life of about 3 years; Information Technology has a shelf life of about 3 years;
learning expires, new technologies emerge. learning expires, new technologies emerge. – We learned to accept the credits and to take people from We learned to accept the credits and to take people from
where they were and build on their skills.where they were and build on their skills. There is a pattern in the implementation interests and There is a pattern in the implementation interests and
approaches of school communities. They tend to fall into approaches of school communities. They tend to fall into one of three and require assistance and support for varying one of three and require assistance and support for varying periods of time to become self-reliant:periods of time to become self-reliant:– Informational/Planning (6 months – 1 year)Informational/Planning (6 months – 1 year)– Implementation (1 year – 18 months)Implementation (1 year – 18 months)– Capacity Building (18 – 24 months Capacity Building (18 – 24 months
IT Career Cluster Initiative: Reinventing IT Education for Learning and Working
Wrap-UpWrap-Up
Thanks to our Community College pilot site presenters:Thanks to our Community College pilot site presenters: – Teri Bradel, Bob Shaw, Steve Poznic, Kim Ziebarth, Joe OsborneTeri Bradel, Bob Shaw, Steve Poznic, Kim Ziebarth, Joe Osborne
Thanks to participants for attending today’s webcastThanks to participants for attending today’s webcast
For more information on this and other related initiatives, visit:For more information on this and other related initiatives, visit:– www.edc.org/ewit (this webcast will be posted on the site) (this webcast will be posted on the site)– Or contact us at Or contact us at [email protected] 617-618-2170 617-618-2170
Center for Education, Employment and CommunityCenter for Education, Employment and Community
Education Development Center, IncEducation Development Center, Inc