Developing and Implementing a Successful Workforce Development Plan Ron Bialek, President, Public Health Foundation John Moran – Senior Quality Advisor,

Developing and Implementing a Successful Workforce Development Plan

Ron Bialek, President, Public Health Foundation

John Moran – Senior Quality Advisor, Public Health Foundation

American Public Health Association 140th Annual Meeting and Exposition

October 29, 2012

Session Overview

The importance of having a successful Workforce Development Plan

Relevant Public Health Accreditation Board standards and measures

Meeting and exceeding PHAB standards

Introduce and discuss Workforce Development Plan worksheet – using a T-shaped matrix

Exercise

Next steps and resources

Why Have a Workforce Development Plan?

A high performing public health organization requires a high performing workforce

Adequate numbers

Training and systems

Skills and competence

Retention

Public Health Accreditation Board standards

Serving the public well – improving community health

What makes for a SUCCESSFUL Workforce Development Plan?

A Successful Workforce Development Plan

Assess current state

Identify gaps and needs

Prioritize

Determine desired future state

Select strategies for workforce development

Identify challenges and resistance

Determine feasibility of strategies

Develop sound implementation processes

Determine costs

Assure quality and process improvement throughout implementation

Last Year’s APHA Annual Meeting



Prioritize






Determine costs


Last Year’s APHA Annual Meeting



Prioritize

White Paper: How to Focus Your Training and Professional Development Efforts to Improve the Skills of Your Public Health Organization

• http://www.phf.org/resourcestools/Pages/Core_Competencies_Prioritization_White_Paper.aspx

http://www.phf.org/resourcestools/Pages/Core_Competencies_Prioritization_White_Paper.aspx

http://www.phf.org/resourcestools/Pages/Core_Competencies_Prioritization_White_Paper.aspx

Several Relevant PHAB Standards and Measures

Relationships with academe for training, expertise, and research (8.1.1 S and 10.1.2 T/S) and others (8.1.1 T/L and 10.2.2 A)

Assess and develop workforce competencies (8.2.1 A)

Address competency gaps (8.2.1.A)

Leadership and management development activities (8.2.2 A)

State health department assistance to tribal and local health departments (8.2.3 S)

Use IT to support mission and workforce (11.1.6 A)

Job descriptions (11.1.5 A)

Recruitment and retention issues/needs (11.1.5 A)

Some Other PHAB Standards to Consider

1.2.2 A – training of surveillance site members on reporting requirements

2.3.3 A – schedule of training for surge capacity

5.3.2 A – strategic plan – address staff competency strengths and weaknesses

5.3.3 A – assess progress annually towards implementing strategic plan

5.4.1 A – drills and exercises

6.2.1 A – training in laws to support public health interventions

9.1.1 A – training in performance management

9.1.5 A – staff development in performance management

9.2.1 A – quality improvement training as part of QI plan

11.1.2 A – training on confidentiality policies

11.1.3 A – social, cultural and/or linguistic factors training

Meeting and Exceeding PHAB Standards



Prioritize






Determine costs


Workforce Development Plan Worksheet

Total

Other

Legal

Org/policymaker by-in to accred

External resources

Capacity (Skills? FTEs?)

Change

Budget

Unions

PHAB Measures/ Activities

1.Purpose

2.What to do

3. How to do it (resources)

4.Tasks

5.Timeline

6. Respon-sibility

7. Mindoc required

8.Other PHABstandardsimpacted

Establish relationships with academia (8.1.1 S and 10.1.2 T/S) and others (8.1.1 T/L & 10.2.2 A)

Assess HD workforce competencies & gaps (8.2.1 A)

Address competency gaps (8.2.1 A)


SHD assistance to Tribal & Local HDs (8.2.3 S)

Use IT to support HD mission & workforce (11.1.6 A). May support other training-related documentation needs.

Integrate Core Competencies into job descriptions (11.1.5 A)

Recruitment & retention issues/ needs (11.1.5 A)

Develop costing & training model for WFD

Assure quality & process improvement

Total

Challenges and Resistance (Score? Why? How to Overcome?)

Implementation Processes

Scoring Challenges and Resistance: 0 – doesn’t relate; 1 – minimal; 5 – moderate; 10 – major

T - Shaped Matrix Diagrams

A method to show relationships between items

Shows the relationship between two, three or four groups of information/issues/tasks

Displays information about the relationship between items

Helps prioritize tasks or issues to facilitate decision making

Identifies the connecting points between items

Matrix Diagrams

Gives information about the relationship between variables such as:

their strength

the roles played by various individuals

measurements

Matrix Diagrams

L - shapedT - shapedX – shapedY – shapedC – shapedRoof – shapedWhich one utilized depends on how many groups must be compared

Types of Matrix Diagrams

Two L-shaped diagrams connected together showing the relationships of two different factors to a common third one

3 groups – A, B, C can compareA to B and A to CBut not B to C

T-shaped Matrix

T-shaped matrixRelates three groups of items B to A to C but not B to C

Impl

emen

tatio

nP

roce

sses

A

C1

B2

B1

B3

C2

C3

PHABMeasures

Cha

lleng

es a

nd R

esis

tanc

e

A1 A2 A3 A4

Moran, J.W., Duffy, G.L. (2012). Public Health Quality Improvement Encyclopedia. Washington DC: The Public Health Foundation

Moran, J.W., Duffy, G.L. (2012). Public Health Quality Improvement Encyclopedia. Washington DC: The Public Health Foundation

T-shaped matrixImplementation

Processes

AC1 B2

B1

B3

C2

C3

PH

AB

Measures

Challenges and Resistance

A1

A2

A3

A4

Compare two or more groups of ideas/issues/tasks/etc.

Determine relationships among elements

Help prioritize tasks or issues

Identify the connecting points between large groups of ideas/etc.

Uses for Matrix Diagrams


Total

Other

Legal

Org/policymaker buy-in to accred

External resources


Change

Budget

Unions


1.Purpose

2.What to do


4.Tasks

5.Timeline

6. Respon-sibility

7. Mindoc required












Total





Total

Other

Legal


External resources


Change

Budget

Unions


1.Purpose

2.What to do


4.Tasks

5.Timeline

6. Respon-sibility

7. Mindoc required












Total



Step 1Challenges and Resistance (Score? Why? How to Overcome?)

PHAB Measures/ Activities 1.Purpose

2.What to do













Step 1


Total

Other

Legal


External resources


Change

Budget

Unions


1.Purpose

2.What to do


4.Tasks

5.Timeline

6. Respon-sibility

7. Mindoc required












Total



Step 2Challenges and Resistance (Score? Why? How to Overcome?)

Total

Other

Legal


External resources


Change

Budget

Unions












Total

Challenges and Resistance Step 2


Note why and how to overcome?


Total

Other

Legal


External resources


Change

Budget

Unions


1.Purpose

2.What to do


4.Tasks

5.Timeline

6. Respon-sibility

7. Mindoc required












Total




Step 3 - PAUSE


Total

Other

Legal


External resources


Change

Budget

Unions


1.Purpose

2.What to do


4.Tasks

5.Timeline

6. Respon-sibility

7. Mindoc required












Total

Challenges and Resistance (Score? Why? How to Overcome?) Implementation Processes


Step 4

Examples

Assess health department workforce competencies and gaps

Establish relationships with academia and others


Total

Other

Legal


External resources

Capacity (quantity? FTEs?)

Change

Budget

Unions


1.Purpose

2.What to do


4.Tasks

5.Timeline

6. Respon-sibility

7. Mindoc required












Total

Challenges and Resistance (Score? Why? How to overcome? Implementation Processes



1.Purpose

2.What to do


Establish relationships with academia (8.1.1 S and 10.1.2 T/S) and others (8.1.1 T/L and 10.2.2 A)

• Train staff in priority competency areas

• Assist with research and evaluation

• Build staff research skills and competence

• Mentor students for future recruitment

Develop academic health department working with X university

Become a member of the Academic Health Department Learning Community•Access tools•Seek advice•Identify a mentor

Step 1Example

Total

Other

Legal


External resources

Capacity (quantity? FTEs?)

Change

Budget

Unions


1.Purpose

2.What to

do

3. How to

do it (resources)




Challenges and Resistance (Score? Whys? How to Overcome?) Implementation Processes

Exercise

Group Reports

Total

Other

Legal


External resources


Change

Budget

Unions






ExerciseNALBOH

1 5 5 5 5

1 5 5 1010

Total

Other

Legal


External resources


Change

Budget

Unions






ExerciseNACCHO

1 5 1 5 10 10 5

1 1 5 5 105 10

Next Steps

Try with your public health organization

Try using with other PHAB standards and measures, and related activities

Provide us with your feedback and suggestions for improvement

Send your comments and suggestions to Ron Bialek – [email protected]

mailto:[email protected]

Workforce Development Resources from the Public Health FoundationCouncil on Linkages Between Academia and Public Health PracticeCore Competencies for Public Health Professionals (Core Competencies)

Tools to assist practitioners use the Core Competencies Examples of Core Competencies use

Academic Health Department Learning Community Sharing ways to develop, maintain, and enhance relationships between public health practice

and academic organizations Most meetings require no travel Free to join – 130 members to date

Improving and measuring the impact of training Guide being developed to help trainers and sponsors of training improve and measure the

impact of training Strategies address ways to assess training needs, motivate learners and trainers, effectively

design and deliver training, and evaluate the impact of training Draft document posted online

http://www.phf.org/programs/council/

TRAIN – the nation’s premier learning management system for public healthOver 550,000 registered learnersOver 26,000 training programsOver 4,000 providers of trainingA FREE resource for public health professionals

https://www.train.org/

Learning Resource Center – where public health, healthcare, and allied health professionals find high quality training materials at an affordable priceComprehensive selection of public health quality improvement publicationsMany consumer-oriented health education publicationsSearch for publications by CDC’s Winnable Battles and many other public health topics

http://bookstore.phf.org/

http://www.phf.org/programs/council/

https://www.train.org/

http://bookstore.phf.org/

Developing and Implementing a Successful Workforce Development Plan Ron Bialek, President, Public Health Foundation John Moran – Senior Quality Advisor,

Documents

public health organizationhttp

public health interventions9

workforce competencies

staff development

quality improvement

schedule of training

local health departments

aaddress competency