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Developing an IT Strategy

Jun 24, 2015

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Technology

Lucy Bourne

Created for the Superfast Broadband project
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Page 1: Developing an IT Strategy
Page 2: Developing an IT Strategy

WelcomeDeveloping an IT Strategy

Page 3: Developing an IT Strategy

Plan for the afternoonIntroduction – Set the Scene

Cloud Software - Line of Business & CRM

Digital Marketing

Direct Marketing

Social Media – Twitter, Facebook, Blogging

Your Website

Page 4: Developing an IT Strategy

Introduction

Me

Cloud2020

Superfast Business

Page 5: Developing an IT Strategy

Ever changing landscape

Page 6: Developing an IT Strategy

Technology Timeline

19

93 1

99

8 20

01 2

00

7

Page 7: Developing an IT Strategy

The Future

Page 8: Developing an IT Strategy

Cloud SoftwareIntroduction

Page 9: Developing an IT Strategy

What is Cloud Computinga model of computer use in which services 

stored on the internet and provided to users on a subscription basis

Page 10: Developing an IT Strategy

What people are saying

Pay as you Go

No Capital

Expenditure

Fantastic Scalability

A Game Change

r

Page 11: Developing an IT Strategy

Let’s use asimple analogy…

Say your business is doing so well, you need

to move into NEW offices

Page 12: Developing an IT Strategy

You have the choice…

You can either

Build a new office or

Rent an office Space

Page 13: Developing an IT Strategy

How many employees do I have?

Am I planning to expand?

How long do I plan to own the business?

Will I always need an office?

If you build your own…

Page 14: Developing an IT Strategy

Lighting

Flooring

Lay out

Floor Plan

Décor

Design

But, you can make it your

own…

Page 15: Developing an IT Strategy

After the office is built:

You’re responsible for the maintenance of the building…

Heating and Cooling Electricity

Council Tax

Water

But…

Page 16: Developing an IT Strategy

The Alternative:Renting

Page 17: Developing an IT Strategy

There are many builders

building offices already

It’s easy to grow or downsize

1 unit can be converted to

more…

You don’t have as many opportunities to make it

your own

Page 18: Developing an IT Strategy

Double Glazing

On the plus side…Builders provide and use high value materials and

Ensure that you have aGood quality infrastructure

Green/Eco-friendly MaterialsHigh Speed internet

High Capacity Electricity

Standards Regulations

Page 19: Developing an IT Strategy

What’s more…

You don’t have to worry about maintenance cost

And it’s pay-as-you-go

Page 20: Developing an IT Strategy

But what does that mean for Cloud Computing?

Page 21: Developing an IT Strategy

You’re probably using the cloud

already

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Office 365

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CRM

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Customer relationship management is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects

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CasesLeads and Opportunities

Accounts:Parent and Sub Accounts

Entities

Contacts

Activities

Page 27: Developing an IT Strategy

Cloud vs On-Prem

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Example • Server (s)

• Server software

• Server suitable Internet Connection

• Anti Virus Software and Spam Filters

• Microsoft Office Applications

• Web conferencing / online meeting

tools

• Back-up tools

• Electricity

• Insurance

• Security

• Server maintenance

Vs.

• Office 365/other cloud productivity

products

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Always the Latest and Greatest

Work from Anywhere

What are the Key Benefits?

Improved Document

Collaboration

Plan of Action

Disaster Recovery

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Key Benefits

Greater Control Over Documents

Higher level of Security

Improve Competitiven

ess

Scalability

Page 31: Developing an IT Strategy

Any Questions?Cloud?Upgrade?CRM?Devices?DemoFree Cloud Tools for BusinessTools you may already have

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Digital MarketingWhere to start

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Digital Marketing Key Areas

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WebsiteEmail Marketing

Analytics

Social Media

Digital Marketing Key Areas

SEO

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Statement of Work

Kick Off

Test

Launch

Optimise

Have a Plan

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Email MarketingThe 80/20 ruleWhere to get startedWhen to sendWho to send to – contacts/prospectsWhere to get data – Data protectionMessaging/Content Gauging responseManaging resourceNewsletter generation

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Social Media

The difference?

Content

Scheduling posts

Social Media Management

Monitoring effectiveness

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Direct MarketingOverview

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Questions?