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Presented by Paul Rowson, CCP, GRP, WLCP WorldatWork Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective
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Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

May 24, 2015

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Presented by Paul Rowson, managing director of WorldatWork at the 2011 Charlotte Chamber Workforce Summit
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Page 1: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Presented by

Paul Rowson, CCP, GRP, WLCP

WorldatWork

Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Page 2: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Total Rewards in the “New Normal”

Presenter’s Bio• Managing Director, WorldatWork

Washington, D.C. Office/Conference Center

• Senior HR and line management leadership positions at Fannie Mae, Alexus International and Marriott International

• Member, Secretary of Labor Robert Reich’s Commission on Achieving Necessary Skills

• Chaired the Employer Advisory Committee to the District of Columbia’s Department of Employment Services

Paul Rowson, CCP, GRP, WLCP

Page 3: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Our Agenda

Total Rewards overview and current employee engagement factors

What does skills do businesses expect coming out of the chute?

What do the Fortune 500 CHRO’s say?

Where should post-secondary education focus?

Why is it important?

What can business do to help?

Fast facts on pay – including new grad pay

Page 4: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Financial Crisis

Workforce Skill

Shortage

Increasing Work-life Demands

Technology

Regulation

Workforce Demographi

cs

Total Rewards in the “New Normal”

Page 5: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Four Generations in the Workplace

Organization

38%GenY(1976-1994)

37%Boomers

(1946-1964)

22%GenX(1965-1975)

3%Silent

(1900-1945)

Page 6: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Multi-Generational

Workforce

Forcing a Shift in Compensation

and Reward Strategies

Page 7: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Cash is Still King for All Employees

Page 8: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Research Verifies It:

Paying at 75th Percentile

Correlates to Higher Employee

Productivity & Revenue

Page 9: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

8 to 5 at the Office: Still the Norm

Page 10: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Total Rewards in the “New Normal”

What matters now?

Interesting work and job design

Flexibility(environment, career)

Recognitionand appreciation

Developmentand opportunity

Page 11: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Backpack to Briefcase - Expectations

Competent communicator and listener

Collaborative thinker and learner

Adaptor/Adopter

Emotional intelligence, resilience, and risk management

Process management skills

High “get it” factor

Results focused and bias for action

Business analytics and acumen

Page 13: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

What do Fortune 500 CHRO’s say?

The American education system must do more to provide America’s workers with the education, training, and skill development essential for success in the new 21st century workplace.

America’s students and workers need a much deeper understanding of what is necessary to achieve successful careers in the new global economy.

Page 14: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

What do Fortune 500 CHRO’s say?

The advancement of science, technology, engineering and mathematics (STEM) skills must become one of America’s highest domestic policy priorities.

For America to thrive in the 21st century global economy, employers, educators, and government must join forces to create the conditions necessary for American workers to compete effectively on the global stage.

Page 15: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

What do Fortune 500 CHRO’s say?

“The key point is that there will be jobs, good jobs, in the 21st Century. However, most of our workplace rules, educational standards, and employment norms are rooted in the 20th Century. We need to come together—all of us—industry, education, government, labor to make the leap to the new century. A competitive and trained American workforce is of national interest.”

Michael L. Davis,Senior Vice President,Global Human Resources,General Mills.

Page 16: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Where Post Secondary Education Should Focus

Outcome and results-based learning

Problem solving

STEM mastery

Human capital supply chain

Leadership and people management skill development

Experiential learning – internships, practicums

Higher order communication skills

Page 17: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Why is this important?

Price of entry for organizational management and key contributors

It’s where companies have the greatest unmet human capital needs

Talent is the key core competitive differentiator; no longer:

● Location

● Market position

● Branding

It’s how organizations differentiate rewards!

Page 18: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

What can you/business do to help?

Join advisory boards/influence curriculum and serve as adjunct faculty

Create faculty externships

Create and sustain outcomes-based internships that lead to real jobs

Forgive loans for targeted skilled jobs

Provide open house events for career counselors and placement directors

Provide life-cycle talent feedback to educational institutions

Don’t forget high schools and middle schools

Page 19: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Fast Facts on Pay

2.8% is the national average salary budget for 2011

Current CPI is 3.2%

Not seen a negative gap since 1980, but…

In 1980 the national salary budget was 10% - a lot more “wiggle room” to differentiate pay for performance

WorldatWork 2011-2012 Salary Budget Survey

Page 20: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Fast Facts on New College Grad Pay

4.8% increase in starting salaries compared to 2010

Average starting salary $51,018, but…

Only 35% of new grads will command salaries over $30,000

What do the numbers tell us?

They tell us that the offset is for high demand skills

NACE 2010 Survey

Page 21: Developing a Sustained Supply of Talent: The Total Rewards Approach, National Perspective

Questions & Comments

Thank You

Paul [email protected]

Global Headquarters14040 N. Northsight Blvd.Scottsdale, AZ 85260 USA

DC Office and Conference Center1100 13th Street NW, Suite 800Washington, DC 20005

TelephoneScottsdale: 480/922-2020

or 877/951-9191

Washington, DC: 202/315-5500

[email protected]

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