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SPLIT TESTING STRATEGY Optimization & Testing Is Only As Good As Your Methodology. Learn to Convert Traffic Into Sales in 5-Steps
67

Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Jul 13, 2015

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Page 1: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

SPLIT TESTING STRATEGY

Optimization & Testing Is Only As

Good As Your Methodology. Learn to

Convert Traffic Into Sales in 5-Steps

Page 2: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Your Optimization Strategy

Page 3: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

PAGE IDENTIFICATIONIS THE

FIRST STEPTO A GREAT TEST

Page 4: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

“NOT ALL PAGES ARE TEST WORTHY”

Page 5: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Low Traffic Pages

Page 6: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Pages With Volatile Traffic

Page 7: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Overly Target Segments

After Personalization

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NEW TO TESTING?TRY A BOTTOM-UP

APPROACH

Page 9: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

The Bottom-Up Approach

Start Here

Page 10: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Shopping Cart

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Shopping Cart

36.5% LIFT IN

CHECKOUTSSource: MarketingExperiments.com

Page 12: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Lead Generation Form

Page 13: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Lead Generation Form

44.2% LIFTIN

COMPLETIONSSource: VWO.Com

Page 14: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Search Results Page

Source: kameleon.com

Page 15: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Thank You Page

Page 16: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

WHY YOU SHOULD START LOW

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This is your most qualified

traffic…

Page 18: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

…they jumped through your

hoops, finish the job!

Page 19: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

The Case For Starting Low

Page 20: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

The Case For Starting Low

31% LIFTIN

COMPLETIONS

Source: VWO.Com

Page 21: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Your Optimization Strategy

Page 22: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

DEVELOP A PRIORITIZATION

SCALE

Page 23: Develop a CRO & Testing Strategy - Convert Traffic Into Sale
Page 24: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

WHY BIG LIFTS?

Bigger Lifts Require

Lower Sample

Sizes

Page 25: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

WHY BIG LIFTS?

These Are The Underperforming Pages

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Your Lowest

Hanging Fruit

WHY BIG LIFTS?

Page 27: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

WHY KPIS?

A Big Lift In Clicks

Doesn’t Mean A Big

Lift In Sales!

Page 28: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

WHY KPIS?

Contextualizes The

Conversion

Page 29: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

WHY KPIS?

Ask “Which Page

Has The Most

Earning Potential”

Page 30: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

WHY?

Ask “Which Page

Has The Most

Earning Potential”

Page 31: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

TWO STEPS FOR EASE

1. Ease Of Test

Implementation

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TWO STEPS FOR EASE

2. Ease Of Making

Results Live

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WHY EASE?

Your Lift Potential

On Main KPIs Is

Meaningless If You

Can’t Go Live

Page 34: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

YOUR CHECKLIST

Test Name

Potential Lift

30%+ = 5

25-29% = 4

10-14% = 3

5-9 = 2

<5 = 1

KPI

Direct Sale = 3

Lead = 2

Micro Conversion

= 1

Ease

1 - 5 Scale Based

On Resources

Total

Highest Number

Gets Priority

Cart Layout Test 3 3 1 6

Landing Page

Headline Test5 2 4 11

Page 35: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Case Study: Local Dentist

Goal of site:

•Get inbound calls or completed

contact forms.

•Both calls & forms convert

equally to new patients.

Page 36: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Where’s the Form???

Page 37: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Case Study: Local Dentist

Found It Way Below the

Fold!

Page 38: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Should They Optimize This Page?

Page 39: Develop a CRO & Testing Strategy - Convert Traffic Into Sale
Page 40: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Your Optimization Strategy

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CREATE A HYPOTHESIS

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We believe that changing A

for visitors B will make C

happen.

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We believe that changing

the call to action copy on

this landing page for new

visitors will make increase

lead form submissions.

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TESTS WITHOUT HYPOTHESES

AREN’T SCALABLE

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Click Here Click Here

+17% CTR

Page 46: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Click Here Click Here

+17% CTR

Page 47: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

YOU SELECT YOUR TEST ELEMENT

DURING THIS STAGE

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CHOOSE WISELY - USE BOTH

ANALYTICS AND UX DATA TO PICK

BIG WINNERS

Page 49: Develop a CRO & Testing Strategy - Convert Traffic Into Sale
Page 50: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Your Optimization Strategy

Page 51: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

SCHEDULE YOUR TESTS & STICK TO IT!

Page 52: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

BUT WHY?

Page 53: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

No Two Days Are The Same!

Source: ConversionXL

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ALWAYS COMPLETE THE

WEEK

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PROTIP: TEST PERIODS SHOULD BE IN LINE WITH YOUR

BUYING CYCLE

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Page 57: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

THREE FACTORS THAT IMPACT

TEST TIME

Page 58: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

LIFT PERCENTAGE

Page 59: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

CONFIDENCE LEVELINDUSTRY

STANDARD IS 95%

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NUMBER OF VARIATIONS

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https://vwo.com/ab-split-test-duration/

Page 62: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

Your Optimization Strategy

Page 63: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

ANALYZE & ARCHIVE TEST

RESULTS

Page 64: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

DEVELOP STANDARD REPORTS - FOCUS ON DOLLARS NOT

MARKETING METRICS

Page 65: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

IF LEARNINGS ARE SCALABLE - USE AS INSPIRATION FOR

NEW CHANGES/TESTS

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FINALLY - NOTIFY INVESTED PARTIES

Page 67: Develop a CRO & Testing Strategy - Convert Traffic Into Sale

• Email: [email protected]

• Twitter: @jtrondeau

• Website: digitalmarketer.com

Justin RondeauOptimization Manager,

DigitalMarketer

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