DEV OPS - blogs. · PDF filebusiness dev ops users shared ‘pain’ developers on call embed project ... business dev ops users industry community kpi - how many things did you share?

with the “S” for sharing

Patrick Debois

DEV OPS

Wednesday 17 October 12

Blog: http://jedi.be/blog - Twitter : @patrickdebois - #devops

Technical ReviewerMonitoring Chapter

Co-Author

Organizer Since 2009

EngineerFreelance consultant


http://jedi.be

http://jedi.be

DEVBUSINESS

Agile


USERSOPS

Cloud


DEV OPS


USERSDEV OPSBUSINESS

Idea Ka-ChingProject Product



AREA 0GETTING STARTED



SHARED VIEW ON REALITY

VALUE STREAM MAPPINGWednesday 17 October 12


SHARED VIEW ON PROBLEM

IDENTIFY BOTTLENECKSWednesday 17 October 12


SHARED BENEFITS

KEY PERFORMANCE INDICATORSWednesday 17 October 12


Continuous Delivery

AREA 1EXTEND DELIVERY TO PROD



Continuous Delivery

SHARED GOAL

IMPROVE RELIABILITY AND SPEEDWednesday 17 October 12


Continuous Delivery

SHARED PROBLEM SPACE

DEPLOYMENT, DELIVERYWednesday 17 October 12


Continuous Delivery

SHARED PRIORITIES

WHAT GETS IMPROVED FIRST?Wednesday 17 October 12


Continuous Delivery

SHARED LOCATION

MINIMIZE COMMUNICATION EFFORTMAKE IT PERSONAL



Continuous Delivery

SHARED COMMUNICATION

CHAT, WIKI, MAILINGLISTWednesday 17 October 12


Continuous Delivery

SHARED CODEBASE

CODE AND INFRA-CODEWednesday 17 October 12


Continuous Delivery

SHARED TOOLSET

GIT, VAGRANT, CUCUMBER ...Wednesday 17 October 12


Continuous Delivery

SHARED RESPONSIBILITY

FIX THE BUILD , FIX THE DEPLOYWednesday 17 October 12


Continuous Delivery

SHARED WORKFLOW

ONE BUTTON DEPLOYWednesday 17 October 12


Continuous Delivery

SHARED REUSABLE ENVIRONMENTS

REUSABLE RECIPESWednesday 17 October 12


Continuous Delivery

SHARED PROCESS

ATTEND STANDUPS - RELEASESWednesday 17 October 12


Continuous Delivery

SHARED KNOWLEDGE

1 TICKETING SYSTEMWednesday 17 October 12


Continuous Delivery

SHARED SUCCESS & FAILURE

COMMON EXPERIENCE, HISTORYWednesday 17 October 12


Monitoring & Metrics

AREA 2EXTEND OPERATIONS FEEDBACK TO PROJECT

YOUR FEEDBACK SYSTEMWednesday 17 October 12



SHARED GOAL

IMPROVE UPTIMEWednesday 17 October 12



SHARED LANGUAGE

GAUGES, COUNTERS, GRAPHS, LOGSWednesday 17 October 12



SHARED TOOLS

GRAPHITE, STATSD, JMXWednesday 17 October 12



SHARED INFORMATION

SELF SERVICING LOGS, METRICS, ERRORSWednesday 17 October 12



SHARED CONCEPTS

METRICS (STATSD) , MONITORING (CUCUMBER-NAGIOS)




SHARED FEEDBACK

MONITORING DASHBOARDS“PAINT THE WALLS”




SHARED VIEW

SYSTEM -> APP -> BUSINESS METRICWednesday 17 October 12



SHARED WORKFLOW

MONITORING DRIVEN DEVELOPMENTTEST DRIVEN DEVELOPMENT




SHARED PROCESS

MONITORING DRIVEN DEVELOPMENTTEST DRIVEN DEVELOPMENT




SHARED SUCCESS/FAILURES

POST-MORTEMS WITH BOTH GROUPSWednesday 17 October 12



SHARED METRIC

MTTR <~> MTTDWednesday 17 October 12


AREA 3EMBED PROJECT KNOWLEDGE INTO

OPERATIONS

EMBED PROJECT



SHARED ‘PAIN’

DEVELOPERS ON CALL

EMBED PROJECT




DOCUMENTATION

EMBED PROJECT




RESPOND TO MAYDAY CALLS

EMBED PROJECT



SHARED OWNERSHIP

ROOT ACCESS

EMBED PROJECT



SHARED ABSTRACTION

NOOPS

EMBED PROJECT



SHARED CONCEPTS

METRICS/MONITORING IMPROVEMENTSLIVE DEBUGGING - FASTER FEEDBACK

EMBED PROJECT



SHARED RULEZ

HANDBACK WHEN FAILED

EMBED PROJECT



SHARED TRAINING

CROSS-TRAINING DEV/BUSINESS VIEW

EMBED PROJECT



AREA 4EMBED OPERATIONS KNOWLEDGE

INTO PROJECTS

EMBED OPERATIONS



SHARED EXPERIENCE

CHAOSMONKEY

EMBED OPERATIONS



SHARED STANDARD

REDUCE LANGUAGES/OS-ES - KISS

EMBED PROJECT



SHARED SECURITY

RUGGED DEVOPS

EMBED OPERATIONS



SHARED DESIGN

DESIGN FOR OPERATIONSCONFIG, INSTRUMENTATION,

LOGGING, UPTIME

EMBED OPERATIONS



SHARED OPERATIONS

REUSABLE COMPONENTS/TEAM

EMBED OPERATIONS



SHARED SPEED

DECREASE CYCLE TIME

EMBED OPERATIONS



SHARED DIRECTION

FROM PUSH TO PULL FLOW

EMBED OPERATIONS



SHARED TECHNICAL DEBT

AVOID WASTE

EMBED OPERATIONS



SHARED IMPORTANCE

FUNCTIONAL & NON-FUNCTIONAL

EMBED OPERATIONS



SHARED “MEMORY”

FIRE DRILLS - KATA

EMBED OPERATIONS



SHARED TRUST

FOCUS ON WHAT MATTERS

EMBED OPERATIONS



SHARED PEOPLE

“MY PRECIOUS”

EMBED OPERATIONS



SHARED MANAGEMENT

REMOVE SILO MANAGERS

EMBED OPERATIONS



SHARED CULTURE

SET OF SHARED MENTAL ASSUMPTIONS

EMBED OPERATIONS



OVERLAPPING SHARING


AREA 5BEYOND DEV AND OPS



EXPAND KNOWLEDGE BY SHARING


FINANCE

HR

SYSTEM AS A WHOLEWednesday 17 October 12

SHARED PRODUCT TEAMS



SYNERGY

MATRIX ORGANIZATIONSWednesday 17 October 12

EXPAND KNOWLEDGE BY SHARING


INDUSTRY

COMMUNITY

KPI - HOW MANY THINGS DID YOU SHARE?Wednesday 17 October 12

DEVOPS


DEVOPS


DEVOPS


DEVOPS


SHARE THE IDEAS, THE EXPERIENCE

#DEVOPS - #DEVOPSDAYSWednesday 17 October 12

http://itrevolution.com/Wednesday 17 October 12

http://itrevolution.com/

http://itrevolution.com/


DEV OPS - blogs. · PDF filebusiness dev ops users shared ‘pain’ developers on call embed project ... business dev ops users industry community kpi - how many things did you share?

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