Desktop Linux at Tranquilidade - English

Desktop Linuxat

Tranquilidade

Linux

>

Desktop Linux at Tranquilidade

“Reduced the annual cost per work post by 80%”

José Vera, Chief Information Officer

Team

Rui LapaProject Manager, Senior SysAdmin

Carlos FerreiraJunior SysAdmin

2009 2010

Implemented Solutions

Laptops+270 Desktops

Central Farm+420 Desktops

Turnkey Solution

Engineering

System Administration

Operation

3.a Line Support

Monitoring & Alerts

Update Managment

Customer Branding

+300Equipments

Servers Laptops

Central Farm

3210 4210 M300C

ThinClients IGEL

Entry

NFS

Print

Desktop

Central Farm1

1 2

Options

1024x7681024x12801280x10241368x7681440x9001400x1050

Laptops

Linux Laptops

Asus EeePC

Asus P52F

Toshiba A3X

Stands

Asus EeePC

Servers

Virtual

IBM HS21

Blades

5x

10x

22x

Central Farm Average Capacity

Total Average(447)

RAM 14 GBx 16 Servers 501 MB

CPU 2 Ghz x 8 CPUx 16 Servers 572 Mhz

Disk 542 GB 500 MB** Quota = PC before

1995

<512 MB

1 Ghz16 GB

IPhone 4

Central Farm - Access

LogoEsumédicaTranquilidade

Desktop

Access

+

Desktop

Notifications

Password Expiration

Quota

Administrative

Trash, Logs Cleaning

Browser

Firefox

Plugins ( Java, Flash, ...)

Pre configured

Blocked Addons

Email Viewer

Email Google Apps

msg/eml Viewer

In-house

Office

5 Dictionaries

Internal Extensions

Pre configured

File Manager

AD Shares

Shortcuts

Data Source

Active Directory

Logon Scripts

Name

Email

Company

Department

Account Expiration Date

Password Expiration Date

Logon Scripts

Printers

Shares

Configured Quota

Used Quota

Provision

NFS

Data Destination

Active DirectoryNIS

UID

GID

Shell

Home

Provision

Managment Portal

MVC Framework

50KB Configuration

3 Files

History

Access Profiles

Database schema

“User Level” Provision

Wallpapers

Shares

Printers

Servers Laptops

“System Level” Provision

emcache

Provision

1 2

Servers

Storage – Desktop Servers

NFS

Central Storage

GB

Mirrors 158

Virtual Machines 154

Homes 129

Backups 40

GIT Repositories 2

...

750 GB

Firefox Cache

Email Viewer Cache

140 GB/

Server

Local Storage

Updates

Admins

NFS

TranquilidadePackages

Mirrors

CloningImages

InternalMirror

Servers Laptops

Automation

Admins

Master

Equipment Type

Class / Changes

NFS

Servers Laptops

Automation - Changes

Server Cloning

NFS

Admins

ISO

Servers

Laptop Cloning

NFS

Helpdesk+

Admins

PXE

Laptops

2010

-02

2010

-04

2010

-06

2010

-08

2010

-10

2010

-12

2011

-02

2011

-04

2011

-06

2011

-08

0

20

40

60

80

100

120

17

4

12

1

30

16

1 2

109

51 3

15

1 1

26

9

30

15

1 14 3 3 2 3

7

33

3 1

Asus P52F Eeepc 1101HA Tecra A3X

Laptop Cloning - History

Initial Deployment

Xerox WorkCentre Pro 123

OKI C5900

Brother QL-580N

Lexmark X854e

HP Laserjet 2200

Lexmark X940e

Lexmark X342n

Lexmark C782

Lexmark X364dw

Lexmark X850e

Samsung ML2525W

Lexmark X644e

0 20 40 60 80 100 120 140 160

1

1

1

1

1

1

1

3

3

4

8

149

Printers

Desktop Server Printing

PrintServers

Central ProcessingCentral Queue

Servers

Laptop Printing

PrintServers

Local Queue Central ProcessingLocal Processing

Laptops

Active Monitoring

Portal Admins

Self Healing

Self Healing

Passive Monitoring

Routers

Switch

UPS

SNMP

Servers

Helpdesk (Shared)

Standard Errors

HW Inventory Updated

Hardware Failure Notifications

Network Cloning

Focus on Business Applications

Remote Desktop Access

Service Desk (5) Field Support (5)

Manager

No Elevated Privileges

SW Inventory Updated

Costs

Exchange Mail Server

Problems + Anti-Virus, Spyware

Anti-Virus Mcafee Licenses

Windows Licences

“Roaming Profiles” Storage

Direct Costs Indirect Costs

WSUS

Storage + Mail Backup

MTBF, MTTR

Mail Firewall + Anti-SPAMOffice Licenses

Remote Desktop Client Licenses

Citrix Licenses

Costs

Servers Reusability

Free Software

Direct Profits

Low-Cost Laptops

Branding & Image

Indirect Profits

Fast Remote Maintenance

2 Linux System Administrators

Direct Costs

Development Time

Users Adaptation & training

Indirect Costs

Unprivileged UsersAvailability

Security

Document Standardization & CleaningSelf-Healing

Document Conversion

Focus on Business, not on workstationAutomated Managment

Resistance to change OS

Questions

Name Rui LapaEmail [email protected]

The End

Thank you