DESIGN ∙ TRANSFORM ∙ RUN EXECUTE ACTIONS PROVIDE VISIBILITY EXECUTE ACTIONS STEER EFFECTIVENESS PROVIDE VISIBILITY PROVIDE VISIBILITY STEER EFFECTIVENESS EXECUTE ACTIONS http:// www.genpact.com/home/solutions/industrial-solutions/industrial-ass et-optimization IMS Industrial Asset Optimization Intelligent Operations SM Design, transform and run intelligent industrial asset optimization operations to help OEMs and operators enhance service revenues and reduce costs Gianni Giacomelli Senior Vice President Head of Genpact Research Institute Chief Marketing Officer
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Design, transform and run intelligent industrial asset optimization operations
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Smart ProcessesDesign, transformation and operations support generate real impact by aligning tightly to measurable business outcomes thanks to proprietary SEPSM framework
Smart Decision ServicesGenpact Data-to-Action AnalyticsSM leverage Intelligent Process Insight EngineSM and advanced organizational delivery models
Smart Technology Genpact Digital harnesses effective, agile technology including Genpact Systems of EngagementTM and effective Core IT services
• OEMs find it hard to create differentiation without strong value and performance engineering to create more reliable machines
Increasing regulatory oversight
• OEMs and operators need to overcome increasing number of environment (e.g. for oil & gas) and operational (e.g. NERC* for energy equipment) regulations
Operators face revenue and margin pressures due to asset downtime, expensive servicing and stringent regulations
Industrial asset optimization ► Industry challenges ► Operators
Asset downtimeUnscheduled asset downtime results in overall productivity loss (e.g. oil & gas, wind energy) and revenues (e.g. healthcare, transportation)
Higher service costs
Limited analytics of remotely monitored operational data results in non-coordinated preventive maintenance activities, non-availability of spare parts in inventory and higher than desirable operational disruption
Data security and compliance issues
Equipment operation data is regarded “sensitive” by end-customer/ operators and requires adequate data security measures
Suboptimal contract negotiation
Absence of operational data insights and SLA violations, results in higher costs getting agreed and paid
Increasing regulatory oversight
Operators need to overcome increasing number of environment (e.g. for oil & gas) and operational (e.g. NERC* for energy equipment) regulations
Genpact (NYSE: G) stands for “generating business impact.” We design, transform, and run intelligent business operations including those that are complex and specific to a set of chosen industries. The result is advanced operating models that support growth and manage cost, risk, and compliance across a range of functions such as finance and procurement, financial services account servicing, claims management, regulatory affairs, and industrial asset optimization. Our Smart Enterprise Processes (SEPSM) proprietary framework helps companies reimagine how they operate by integrating effective Systems of EngagementTM, core IT, and Data-to-Action AnalyticsSM. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. We have grown to over 68,000 people in 25 countries with key management and a corporate office in New York City. Behind our passion for process and operational excellence is the Lean and Six Sigma heritage of a former General Electric division that has served GE businesses for more than 16 years.
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The Genpact Research Institute is a specialized think tank harnessing the collective intelligence of Genpact – as the leading business process service provider worldwide - its ecosystem of clients and partners, and thousands of process operations experts. Its mission is to advance the “art of the possible” in our clients’ journey of business transformation and adoption of advanced operating models.