1 DEPLOYMENT MODES OF THE MiVoice Border Gateway • There are four Network Profiles • Choosing the correct Network Profile is key for a successful Mitel UC Deployment • What is happening behind the scenes when you pick a Network Profile? • What does Custom Configuration do?
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1
DEPLOYMENT MODES OF THE MiVoice
Border Gateway
• There are four Network Profiles
• Choosing the correct Network Profile is key for a successful Mitel UC Deployment
• What is happening behind the scenes when you pick a Network Profile?
• What does Custom Configuration do?
2
COMMON SMB/SME DEPLOYMENT
TOPOLOGIES
SERVER-GATEWAY SERVER-GATEWAY
Carrier
Network
MBG/
Virtual MBG
Local
Users
MiVoice
Business/Virtual
MiVoice
Business
MiCollab/
Virtual
MiCollab
Remote
Users
Client
Network
Public
Internet
Carrier
Network
MBG/
Virtual MBG
2-port
Firewall
Local
Users
MiVoice
Business/Virtual
MiVoice
Business
MiCollab/
Virtual
MiCollab
Client
Network
Remote
Users
Public
Internet
3
COMMON ENTERPRISE
DEPLOYMENT TOPOLOGIES
SERVER-ONLY-DMZ-SRC SERVER-ONLY-DMZ
Carrier
Network
3-port
Firewall
Local
Users
MiVoice
Business/
Virtual MiVoice
Business
MiCollab/
Virtual
MiCollab
Remote
Users
Public
Internet
Client
Network
MBG/
Virtual MBG
DMZ
MBG/
Virtual MBG
W\SRC
Daisy-Chain
Carrier
Network
3-port
Firewall
Local
Users
MiVoice
Business/Virtual
MiVoice
Business
MiCollab/
Virtual
MiCollab
Remote
Users
Public
Internet
Client
Network
MBG/
Virtual MBG
DMZ
4
COMMON DEPLOYMENT TOPOLOGIES MiVOICE BORDER GATEWAY AS FIREWALL IN SERVER-GATEWAY MODE
• MiVoice Border Gateway is
deployed at the network edge
and serves as the enterprise
network firewall for all voice
and data connections
• MiVoice Border Gateway
supports Teleworker Sets, SIP
Trunk, Web Proxy and Secure
Recording Connector (SRC) for
TW sets.
• Can be co-resident with MAS
• Suitable for some SMB, used
when a client firewall does not
exist.
SERVER-GATEWAY
Carrier
Network
MBG/
Virtual MBG
Local
Users
MiVoice
Business/
Virtual MiVoice
Business
MiCollab/
Virtual
MiCollab
Remote
Users
Client
Network
Public
Internet
5
COMMON DEPLOYMENT TOPOLOGIES MiVOICE BORDER GATEWAY IN SERVER-GATEWAY MODE ASTRIDE THE
FIREWALL
• MiVoice Border Gateway is
deployed at the network edge and
alongside an existing firewall
• MiVoice Border Gateway supports
Teleworker Sets, SIP Trunk, Web
Proxy and Secure Recording
Connector (SRC) for remote sets.
• High degree of security through
Authentication and Encryption
• All “other” traffic allowed through
Corporate Network is handled by
the Corporate Firewall.
SERVER-GATEWAY
Carrier
Network
MBG/
Virtual MBG
2-port
Firewall
Local
Users
MiVoice
Business/
Virtual MiVoice
Business
MiCollab/
Virtual
MiCollab
Client
Network
Remote
Users
Public
Internet
6
COMMON DEPLOYMENT TOPOLOGIES MiVOICE BORDER GATEWAY IN DMZ WITH 3-PORT FIREWALL
• MiVoice Border Gateway is deployed
in the DMZ alongside a 3-port
firewall
• External Teleworker endpoints
connect via the firewall to MiVoice
Border Gateway, which then initiates
a connection to the LAN via the
same firewall
• MiVoice Border Gateway supports
Teleworker Sets, SIP Trunk, and Web
Proxy
• Highest degree of security.
• Recommended Deployment
SERVER-ONLY-DMZ
Carrier
Network
3-port
Firewall
Local
Users
MiVoice
Business/Virtual
MiVoice
Business
MiCollab/
Virtual
MiCollab
Remote
Users
Public
Internet
Client
Network
MBG/
Virtual MBG
DMZ
7
7
COMMON DEPLOYMENT TOPOLOGIES MiVOICE BORDER GATEWAY IN DMZ
CHAINED WITH MBG ON LAN
• MiVoice Border Gateway is deployed in the DMZ alongside a 3-port firewall
• Second MiVoice Border Gateway is deployed on the LAN with Secure Recording Connector (SRC)
• External “Recorded” endpoints connect via the firewall to MiVoice Border Gateway, which then proxies a connection to the LAN MiVoice Border Gateway w\SRC
• MiVoice Border Gateway supports Teleworker Sets, SIP Trunk, Web Proxy
• Can be used to record both LAN and WAN sets.
SERVER-ONLY-DMZ-SRC
Carrier
Network
3-port
Firewall
Local
Users
MiVoice
Business/
Virtual MiVoice
Business
MiCollab/
Virtual
MiCollab
Remote
Users
Public
Internet
Client
Network
MBG/
Virtual MBG
DMZ
MBG/
Virtual MBG
W\SRC
Daisy-Chain
8
COMMON DEPLOYMENT TOPOLOGIES DAISY-CHAIN FOR LOCAL STREAMING
• Downstream Gateway is “Chained” to Upstream Gateway
• Reduces WAN Bandwidth
• MiVoice Border Gateway can be deployed in either DMZ or Network Edge
• Local Streaming not compatible with SRC
DAISY CHAIN FOR LOCAL STREAMING
Carrier
Network
3-port
Firewall
Local
Users
MiVoice
Business/
Virtual MiVoice
Business
MiCollab/
Virtual
MiCollab
Remote
Users
Public
Internet
Client
Network
MBG/
Virtual MBG
DMZ
MBG/
Virtual MBG
W\SRC
Daisy-Chain
Downstream
MBG
Local
Streaming
Remote
Users
9
TROUBLESHOOTING &
TRAINING
10
• One-way Audio
• Mitel SIP Trunks Not Registering
• Remote IP Phone will not Boot
Top 3 Issues
11
MiVOICE BORDER GATEWAY INTERFACE
DASHBOARD
12
MiVOICE BORDER GATEWAY INTERFACE
METRICS
13
MiVOICE BORDER GATEWAY INTERFACE
DIAGNOSTICS
14
MiVOICE BORDER GATEWAY INTERFACE
DIAGNOSTICS
15
MiVOICE BORDER GATEWAY INTERFACE
DIAGNOSTICS
16
MiVOICE BORDER GATEWAY INTERFACE
FILE TRANSFERS
17
MiVOICE BORDER GATEWAY INTERFACE
DIAGNOSTICS
18
MiVOICE BORDER GATEWAY INTERFACE
FILE TRANSFERS
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