How to deploy Microsoft Teams with success Serge Tremblay @sergepoint
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How to deploy Microsoft Teams with success
Serge Tremblay
@sergepoint
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Agenda
• Requirements for a successful deployment
• What is Microsoft teams?
• Teams configuration and settings
• Requirements and limits
• Links
For a successful deployment you needto:
• Identify scenarios
• Know your users
• Identify stakeholders
• Define success
• Know the tool
• Have a performant tool
• Have a training plan
• Have a communication plan
• Plan and Manage the change in the way people are working!
Identify Scenarios
https://productivitylibrary.fasttrack.microsoft.com/en-us/office/envision/productivitylibrary
Know your users
Identify Stakeholders
https://fasttrack.microsoft.com/office/envision/stakeholders
Create a plan
https://fasttrack.microsoft.com/office/envision/createplan
Define Success
https://devfasttrackv4storage.blob.core.windows.net/marketing/en-us/resources/Measuring_Success_Guide.pptx
Success criteria examples
https://devfasttrackv4storage.blob.core.windows.net/marketing/en-us/resources/Measuring_Success_Guide.pptx
Microsoft Teams• Microsoft Teams is the chat-based workspace in Office 365.
It's the hub for:
• Team chats
• Notes
• Calls
• Meetings
• Messages
• Files and more (connectors, tabs, bots)
https://support.office.com/en-us/article/Frequently-asked-questions-about-Microsoft-Teams-%e2%80%93-
Admin-Help-05cbe533-2181-4e95-a4b0-52cd7695fafc?ui=en-US&rs=en-US&ad=US&fromAR=1
What comes with Microsoft Teams?
• A SharePoint Online Site collection
• An Office 365 Group
• A plan in Planner
Persistent chat
• Text• Support Markdown syntax
• ex: For bold use *text*
• Attach files to conversations
• Add• Emojis
• Stickers
• Audio/video
Conversation typesChat, stickers, Emojis, audio/video
Screen sharing
• With the audio/video meetings you have the option to share your screen.
File Sharing
• The documents shared in Microsoft Teams are stored in a Microsoft SharePoint Online document library
• When you add a document in a conversation, you have the option to:
• Share a document from the SharePoint site
• Share a document from your OneDrive For Business
• Upload a document (the document is uploaded to the SharePoint Online Document library)
Note: The documents shared in a private conversation are stored in OneDrive For Business.
File Sharing
• Version control is activated on the SharePoint Online Document Library
• Configured to keep 500 major versions.
• The document is open in Office Online by default• You have the option to open in Word or to download
Conversation/chat about document
• While reading a document stored in a Team, you can have a discussion about the document
Tabs Share more with your team!
Connectors• Nealy 100 connectors to receive updates from other
services
Channels
• A channel helps organize the team’s conversations, content and tools around a specific topic.
• Channels can be organized by • topic (events)
• discipline (design)
• project (launch)
• fun stuff
• Tabs, connectors and bots can be added to Channels
Channels and documents
• For each channel a new folder will be created in the SharePoint Document library
Plan a meeting
• You can plan a meeting for your team
• An Exchange online mailbox is required
Participate in a Team meeting
• Online meeting, voice, video, Desktop sharing
Wiki
• In the Wiki page you can share notes with your team
Private vs public teams
Private Teams
• Priviate teams are visible only to members
• A user needs to be invited in ordre to join a private team
Public Teams
• All users can see the public teams
• All users can join public teams
Clients3 clients are available for Microsoft Teams
Desktop Client Browser Mobile app
Windows 7+
MacOS 10+
Edge: 12+
Internet Explorer: 11+
Chrome: 51.0+
Firefox: 47.0+
Mobile app
• Available for:• Android: 4.4 or more
• iOS: 10.0 or mmore
• Windows Phone: Windows 10 Mobile
• Install from:• Google Play
• Apple App Store
• Microsoft Store
Installing the client
• The Team App is not part of Office Online• You need to download it to install
• https://teams.microsoft.com/downloads
• Network administrator can use tools like System Center Configuration Manager (SCCM) or Casper Suite (MacOS) to install the client
• The updates are installed automatically
Teams Options
Email to a team
• When sending an email to the team email address, the body will appearas a discussion in the channel
• A reply to the discussion will not send a reply to the person who sent the email.
• A folder (Email Messages) will becreated in the SharePoint Document library
• The email will be stored as an *.eml document in the folder.
Email settings
Add Cloud Storage
Important
• The document lives in the Cloud storage
• They will not be available from the SharePoint
Document library
Client notification settings
Keyboard shorcuts
Tenant wide settings
User settings by license
Microsoft Teams Availibility
Microsoft Teams is available with these Office 365 subscriptions:
• Office 365 Business Essentials
• Office 365 Business Premium
• Enterprise E1, E3 et E5.
• Office 365 Education
• Office 365 Education Plus
• Office 365 Education E5
Requirements
SharePoint Online
• Required to share documents in Teams
OneDrive Entreprise
• Required to share documents in conversation
Exchange Online Mailbox
• Required for team meetings
Enable TeamMicrosoft Teams is enabled by default at the Tenant level (can be disabled)
You can disable team for specific users
If you want to disable for a group of users it’s better to use PowerShell
Limits• A team can have a maximum of 10 owners (will be 100)
• A user can create a maximum of 250 Teams
• A global administrator can create an unlimited number of teams
• An Owner can add a maximum of 999 members to a team
• A private conversation can have a maximum of 20 members
• An audio meeting can have a maximum of 80 attendees.
• A tenant can have a maximum of 500 000 teams
Deleted message retention
Microsoft Teams retains deleted messages for at least 7 days and at most 30 days before messages are permanently deleted
Limits can change
Roadmap
• Plan to have• External users
• Audio/video meeting recording
• Skype for business PSTN Support
• Private Channels
• Full planner support
• http://roadmap.office.com
• http://Microsoftteams.uservoice.com
Roadmap
Network
• Office 365 is a cloud service
• Network and internet access can have an effect on performance
Whitelisting ports and URL
• https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2?ui=en-US&rs=en-US&ad=US#bkmk_teams
Tools to test and plan network• Network Planning
• https://www.successwithteams.com/GetStartedSection?name=NetworkPlanning
• Bandwidth calculator• https://www.successwithteams.com/BandwidthCalculator
• Network Assessment Tool• https://www.microsoft.com/en-us/download/details.aspx?id=53885).
• Network readiness assessment• Network Readiness Assessment
• Ports and URLS• https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-
ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2
Network readiness assessment
Teams for Education
• If you’re ready to get started with Teams, then do check out this overview for ensuring Success With Teams or click one of the specific links below:
• Teams Guide for Educators
• Teams Guide for IT Admins
• Teams Guide for School Leaders
Team deployment advisor
https://portal.office.com/onboarding/teamsdeploymentadvisor
Links• Success Factors for Office 365 End User Engagement white
paper• https://devfasttrackv4storage.blob.core.windows.net/marketing/en-
us/resources/Office365_AdoptionBrochure_v2.0_Screen.pdf
• Build a champion program• https://view.officeapps.live.com/op/view.aspx?src=https://devfasttrackv4storage.
blob.core.windows.net/marketing/en-us/resources/Build_Champions_Program_Guide.pptx
• Measure and share success guide• https://view.officeapps.live.com/op/view.aspx?src=https://devfasttrackv4storage.
blob.core.windows.net/marketing/en-us/resources/Measuring_Success_Guide.pptx
Links
• Plan and execute early adoption program [en-US]• https://devfasttrackv4storage.blob.core.windows.net/marketing/en-
us/resources/Early%20Adoption%20Program%20Guide.pptx
• Customer success kit• https://www.microsoft.com/en-us/download/details.aspx?id=54244
Links
• Teams known issues• https://support.office.com/en-us/article/Known-issues-for-Microsoft-Teams-
04b35d1b-bdca-420a-991b-878da5157650
• FAQ admin• https://support.office.com/en-us/article/Frequently-asked-questions-about-
Microsoft-Teams-%E2%80%93-Admin-Help-05cbe533-2181-4e95-a4b0-52cd7695fafc
• Blog• https://blogs.business.microsoft.com/en-ca/2017/03/14/microsoft-teams/
Links
• Learn more about groups• https://support.office.com/en-us/article/Learn-about-Office-365-Groups-
b565caa1-5c40-40ef-9915-60fdb2d97fa2
• Organize team work with Microsoft Planner• https://products.office.com/en-us/business/task-management-software
• Microsoft Planner Admins• https://support.office.com/en-us/article/Microsoft-Planner-for-admins-
9652e4c7-48e3-4dad-9e71-0c783ec3d0f8
• Yammer overview• https://products.office.com/fr-ca/yammer/yammer-overview
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