11/7/2012 1 1 City of Chicago Department of Human Resources Resume Development Presented by City of Chicago Department of Human Resources Workshop Overview • Resume Basics • What is a Resume? • Key Components • Highlighting Your Accomplishments • Tailoring Your Resume • Common Resume Mistakes • Tips for Applying Online • Job Search Strategies 2
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11/7/2012
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City of Chicago Department of Human Resources
Resume Development
Presented by City of Chicago Department of Human Resources
Workshop Overview
• Resume Basics
• What is a Resume?
• Key Components
• Highlighting Your Accomplishments
• Tailoring Your Resume
• Common Resume Mistakes
• Tips for Applying Online
• Job Search Strategies
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What is a Resume?
Your resume:
• A summary of your background and
credentials
• A marketing tool
• Promotes your skills and abilities in
relation to the needs of an organization
• Purpose is to obtain an interview
The product is YOU – the potential buyer is the
EMPLOYER.
Resume Components
• Heading
• Summary or Job Objective
• Work Experience
• Education
• Other credentials, such as licensing or awards
Tip: Use PAST tense even when describing current position
Outstanding Librarian with expertise in the delivery of
comprehensive reference services utilizing a wide
variety of technologies and formats. Expertly
administer library programs across broad areas,
including technical services, academic, public, and
special libraries. Extensive experience training end-
users in use of complex resources, reference
sources, computer searches, and document delivery.
Professional Experience
PROFESSIONAL EXPERIENCE
Librarian, ABC County Public Library, Miami, FL 2008 - Present
Provided extensive support to adults, young adults, and children in the areas of reference, homework, and research. • Developed a plan and implemented to increase the level of customer
satisfaction.
• Demonstrated expertise in areas related to circulation policies and procedures, document delivery, and inter-library loan processes.
Librarian, XYZ University, Miami, FL 1994 - 2008
Provided outstanding service and critical information to all library visitors in need. Promoted reading and literacy awareness through high-impact events and informational correspondence. • Designed innovative library programs to increase timeliness and currency of
library collection and significantly decrease book delinquency.
• Devised processes that streamlined assessments and maximize library operations.
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Education and Other Credentials
EDUCATION & TECHNICAL SKILLS
XYZ UNIVERSITY, Miami, FL
Master's Degree, Major: Library and Information Science, 2008
Relevant Coursework, Licensures, and Certifications:
Illinois State Department of Education, Teacher Certification, Area of Specialization: Library Media
Technical Skills: Type 40 WPM; Windows 95/98/2000/XP; Microsoft Office Suite; Internet Explorer/Netscape; SIRSI Workflows CARL ; OCLC CatME; OCLC FirstSearch; Marina; Voyager
Resume Formats Chronological
• A chronological resume starts by listing your work history, with the most recent position listed first.
• Your jobs are listed in reverse chronological order with your current, or most recent job, first.
• When to use:
• This type of resume works well for job seekers with a strong, solid work history.
Functional • A functional resume focuses on your skills and
experience, rather than on your chronological work history.
• When to use:
• It is used most often by people who are changing careers or who have gaps in their employment history.
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Resume Formats Combination
• The combination resume incorporates the best of the chronological and functional formats. Generally, it leads with a description of functional skills and related qualifications, followed by a reverse-chronological employment history.
• When to use:
• This format allows you to state your most relevant qualifications up front.
Summary Statement
Example • Design consultant with over ten years
experience, and a track record of producing extraordinary results for more than 20 national and community-based organizations.
• Use action words that highlight results, such as “developed, managed, designed, analyzed”
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Job Objective
Example • Obtain a position at ABC Company where I can
maximize my management skills, quality assurance,
and training experience.
• If you include a job objective on your resume, it's
important to tailor the resume objective to match the
position you are applying for. The more specific your
resume objective is the better chance you have of being
considered for the job.
Highlight Accomplishments
• Situation - Describe a specific event or
situation from your past work experience.
• Task - What was required? What were the goals?
• Action - What specific actions do you take?
• Result - Describe positive outcome of your
actions.
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Do Your Research
• Research your target companies and
jobs
• What titles and job descriptions interest
you?
• What is the job description terminology?
• Find examples of resumes with the same targeted job description
Do Your Research (cont.)
• Locate job postings for relevant positions in
various types of organizations
• Identify key terminology and “buzz words”
used in those postings
• Incorporating these words will ensure that
screening software doesn’t eliminate your
resume from consideration
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Tailoring Your Resume
• Tailor your resume to specific positions and
organizations
.Do your research
.Pull key words from the job description
• Ask yourself “So What?” regarding
statements on your resume
.What was the impact?
.How will I make an impact in the new position or organization
Tailored Focus
• Understand the organization's needs
. Identify how your strengths and skills will benefit the
company or organization
• Make an inventory of your skills vs. job requirements
. Point out the fit
• Identify your accomplishments
. How do those accomplishments make you uniquely
qualified for this position?
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Common Mistakes
• Ineffective Content
. Highlight experience and accomplishments, not job duties
• Poorly Organized
. Use discrete sections and headings to focus the reader’s attention
• Too Generic
. Use concrete examples and descriptions to illustrate what you have accomplished
Common Mistakes
• Being misleading
• Too Long
. 1-2 pages preferred
. 3 pages maximum
• Irrelevant information
. Omit hobbies and other personal information unless it is relevant to the job
• Spelling and Grammatical Errors
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Resume Basics • Summarize your
background and
credentials
• Targeted to specific
opportunities
• Highlight your
accomplishments
• S.T.A.R.
Applying Online
• Most organizations now use an online
submission process
• Be aware that various resume formats and file
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types may be required
Example
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Job Search Strategies
• Hiring Manager Statistics
• 1% will keep or respond to unsolicited resumes
• 80% say a cover letter is important
• 80% of jobs landed through networking
• 100% expect Thank-You notes
• 1-in-245 resumes result in an interview
Networking
• Create your “elevator speech”
• Use keywords and accomplishments to create a brief statement of what you have to offer
• Network with companies and employees
.LinkedIn
.Facebook
.Twitter
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Networking (cont.)
• Make a list of everyone you know; consider
how they can assist in your search
• Walk away from any networking meeting with
at least two new contacts
• Join or create an “Accountability Group”
• Work with others to share ideas; provide encouragement and accountability during your search
How Do I Search Jobs Online
• Do not limit your job search to one organization’s internet site
•Municipal •Corporate
•State •Private
•County •Non-for-Profit
• Professional organizations, community service groups, and colleges and universities also post job openings
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Social Media: Professional or Recreational
• Sites such as LinkedIn, Facebook and Twitter can be helpful in your search
• But remember to maintain a positive online appearance
How Do I Monitor My Online Appearance?
• Enter your name into an internet search engine and review the results
• Be aware of photos that you pos allow to be snapped in social or
settings
• Consider how your posts or comments may be perceived
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Resume Checklist
1. Are the sections of your resume clear an easy to follow?
2. Did you identify your accomplishments?
3. Does the wording of your resume match the needs described in the job posting?
4. Did you and another person proofread your resume?
5. Did you format your resume for compatibility with online submission requirements