DEPARTMENT OF HEALTH E-Tender(NIT) PPSA - RNTCP/2019-20103.94.204.36/WebContent/Tender/TB/Tender_RNTCP_NIT.pdf · related services under Revised National Tuberculosis Control Program

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GOVERNMENT OF Madhya Pradesh.

DEPARTMENT OF HEALTH

E-Tender(NIT) PPSA - RNTCP/2019-20

Notice Inviting Tender for selection of service providers for working as a Patient Provider Support

Agency (PPSA) for providing Tuberculosis (TB) related services under Revised National Tuberculosis

Control Program (RNTCP) program in 49 districts in the state of Madhya Pradesh.

e-Procurement Mode Only

https://www.mptenders.gov.in

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ABBREVIATIONS

ACF Active Case Finding

AERB Atomic Energy Regulatory Board

AY Assessment Year

CB-NAAT Cartridge Based Nucleic Acid Amplification Test

C-DST Culture based Phenotypic Drug Susceptibility Testing

DBT Direct Benefit Transfer

DHS District Health Society

DOTS Directly Observed Treatment Short-course

DR-TB Drug Resistant - Tuberculosis

DTC District Tuberculosis Centre

EMD Earnest Money Deposit

EPF Employee Provident Fund

ESI Employee State Insurance

FDC Fixed Dose Combinations

F-ICTC Facility Integrated Counselling and Testing Centres

FY Financial Year

GST Goods and Services Tax

HIV Human Immunodeficiency Viruses

ITR Income Tax Returns

LTBI Latent TB Infection

LoI Letter of Intent

MDR – TB Multi - Drug Resistant TB

NACO National Aids Control Organization

NHM National Health Mission

NIC National Informatics Centre

NIT Notice Inviting Tender

NPY Nikshay PoshanYojana

PPIA Private - Provider Interface Agency

PPM Public Private Mix

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PPMC Public Private Mix Coordinators

PPSA Patient Provider Support Agency (PPSA)

PS Performance Security

QCBS Quality and Cost Based Selection

RNTCP Revised National Tuberculosis Control Programme

RR Rifampicin Resistant

SOP Standard Operating Procedures

STCI Standards of TB Care in India

STO State Tuberculosis Officer

TB Tuberculosis

UIDAI Unique Identification Authority of India

WHO World Health Organization

SECTION- I

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NOTICE INVITING TENDERS

1. The State Health Society, Madhya Pradesh (NHM-Madhya Pradesh) is implementing the National

Health Mission (NHM) to carry out various health related program(s) and strengthening the health

delivery system, in the state of Madhya Pradesh.

2. The State Health Society, Madhya Pradesh (NHM-Madhya Pradesh), intends to select agency(s) via e-

tendering for working as a Patient Provider Support Agency (PPSA) for providing Tuberculosis (TB)

related services under Revised National Tuberculosis Control Program (RNTCP) in 49 districts in the

state of Madhya Pradesh.

3. For the purpose of this tender, the 49 districts in the state of Madhya Pradesh, have been combined

Division Wise.

a. Bhopal Division- Betul, Hoshangabad, Harda, Sehore, Vidisha, Raisen, Rajgarh b. Indore Division- Dhar, Jhabua, Alirajpur, Khandwa, Khargone, Burhanpur, Badwani c. Gwalior Division- Gwalior, Bhind, Morena, Ashok Nagar, Shivpuri, Sheopur, Datia, Guna d. Jabalpur Division- Jabalpur, Mandla, Chhindwara, Balaghat, Katni, Dindori, Narsinghpur, Seoni e. Ujjain Division-Ujjain, Neemuch, Mandsaur, Ratlam, Agar Malwa, Dewas, Shajapur f. Rewa Division- Rewa, Anuppur, Sidhi, Singrauli, Satna, Shahdol, Umaria g. Sagar Division- Sagar, Damoh, Panna, Chhatarpur, Tikamgarh

4. The bidder/agency, can bid for all Divisions. However, incase the bidder applies for more than one

divisions (although they can apply for all 7 divisions also), then it shall be required to submit applicable

Earnest Money Deposit (EMD) and Performance Security (PS) for the Divisions applied for. The NHM-

Madhya Pradesh shall be adopting the QCBS (Quality and Cost Based Selection) methodology for

selection of agency/bidder for each division, where in 70% weightage shall be given to technical

evaluation score based on the technical proposals submitted by the agency/bidder and 30% weightage

shall be given to the financial evaluation score based on the financial bid/quote submitted by the

agency/bidder. The contract agreement in each division shall be signed with the bidder/agency whose

combined score (i.e. technical and financial evaluation) is the highest in the concerned Division(s) with

the NHM-Madhya Pradesh, subject to all conditions laid down in the tender document and the

bidder/agency fulfilling the eligibility criteria.

5. To participate in the e-tendering process, the bidder/agency are required to get themselves registered

with Madhya Pradesh Government Centralized e-Procurement portal, i.e.,

https://www.mptenders.gov.in, may contact the helpdesk at the following address, “e-

Procurement HELP DESK, National Health Mission, 8, Arera Hills, Jail Road, Bhopal, Phone No. 0755-

4092503. (Timings: Every Day from 10:00 AM to 06:00 PM) or may visit the link “Vendor Info” at

https://www.mptenders.gov.inand also inform this to NHM-Madhya Pradesh.

6. Tenderer may also download the tender documents (a complete set of document is available on

website) from e-Procurement Portal (https://www.mptenders.gov.in) and submit its

tender by using the downloaded document.

7. Schedule of Events

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Sno. Event Description Timeline

7.1 Last date & time of

downloading the RFP

Till 23/09/2019 (Monday) up to 03:00 PM , on the e-

Procurement Portal

(https://www.mptenders.gov.in).

7.2 Last date & time for

submission (upload) of

online bidding document.

23/09/2019 (Monday) till 03:00 PM, on the e-Procurement

Portal (https://www.mptenders.gov.in)

7.3 Last date & time for

submission of EMD online

mode

23/09/2019 (Monday) by 03:00 PM, to “The Mission Director,

National Health Mission, 8, Arera Hills, Jail Road, Bhopal, MP”

7.4 Time, Date of opening of

Technical Bid

24/09/2019 (Tuesday) at 04:00 PM on the e-Procurement

Portal (https://www.mptenders.gov.in)

7.5 Time, Date of opening

of Financial Bid

To be announced later on the e-Procurement Portal

(https://www.mptenders.gov.in)

7.6 Pre-bid meeting (Date &

time) 13/09/2019 (Friday) at 04:00 PM

7.7 Pre- bid meeting venue

Conference Hall, National Health Mission, 8, Arera Hills, Jail

Road, Bhopal, MP

7.8 Date of organizing

presentation round

To be announced later on the e-Procurement Portal

(https://www.mptenders.gov.in)

7.9 Presentation round venue

Conference Hall, National Health Mission, 8, Arera Hills, Jail

Road, Bhopal, MP

Note – i)Interested bidders may obtain further information about this Notice Inviting Tender(NIT)

from the office of State Health Society, Madhya Pradesh/NHM Madhya Pradesh.

ii) No tender will be accepted after closing date and time in any circumstances.

iii) For all purposes, like opening and closing of tender, the clock adhered would be of E-

Procurement portal and prospective bidders are expected to maintain sound knowledge on

the same to avoid any discrepancies

iv) Prospective bidders are also expected to go through the corrigenda, if any, which would be

published at the E-Procurement website

8. Along with tender online deposit of Earnest Money Deposit (EMD) for the sum of Rs. 100000 (One

lakh rupees only) per division must be done. No bidder is exempted from online submission of the

EMD as mentioned in the tender document. Tenders without EMD shall be summarily rejected. Also,

if the bidder/agency has applied for two division(s) or more, the bidder/agency shall be required to

submit online EMD as applicable for the Division(s) e.g., if the bidder has applied for two Divisions,

then it will be Rs.2,00,000 /-.

9. Bid Processing Fee (TPF) amount for the sum of Rs. 2000/- ( Two Thousand rupees) to be paid through

e-Payment mode (i.e. NEFT-RTGS, Internet Banking, Credit / Debit Card) only, to the agency

empaneled by Government of Madhya Pradesh for centralized e-Procurement.

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10. The technical and financial bids must be submitted/uploaded through e-Procurement Portal

(https://www.mptenders.gov.in)before the date and time specified in the NIT. The NHM-

Madhya Pradesh doesn't take any responsibility for the delay / Non Submission of Tender / Non

Reconciliation of online Payment caused due to Non availability of Internet Connection, Network

Traffic/ Holidays or any other reason."

11. The bidders shall submit/upload their eligibility and qualification details, Certificates as mentioned in

the tender document, in the online standard formats given in e-Procurement Portal

(https://www.mptenders.gov.in)at the respective stage(s) only.

12. The bidders shall upload the scanned copies of all the relevant certificates, documents etc., in

support of their eligibility criteria / technical bids and other certificate /documents in the e-

Procurement Portal (https://www.mptenders.gov.in).

13. The Bidding documents shall be submitted in the mode as mentioned below:

(1) Earnest Money Deposit (EMD)

Online

Note: EMD should not have been issued on a date later than the last date for

submission of online bidding document i.e., 23/09/2019 (Monday)

(2) Technical Bid Online

(3) Financial Bid Online

14. All prospective bidders may attend the Pre-bid meeting. The venue, date and time are indicated in

Schedule of Events as in Clause7 above.

15. The online transfer of the Earnest Money Deposits (EMDs),should be done in the name of “The

Mission Director, National Health Mission, MP”. It should be doneon or before thedate & time

indicated in Clause7 above, failing which the tenders will be treated as late tender and would be

summarily rejected.EMD has to be done as per e-procurement portal’s protocol.

16. In the event of any of the above mentioned dates being declared as a holiday/ closed day

for theState Health Society, Madhya Pradesh the EMDshould be paid online on the next working

day at the scheduled time.

17. NHM-Madhya Pradesh reserves the right to accept or reject any or all bids or change the terms and

condition of NIT or cancel the NIT without assigning any reasons at any stage and time.

18. For further enquiry and information, please contact to the following officers during office hours

10:00 AM to 6:00 PM (on all working days) -

STO-RNTCP, NHM-Madhya Pradesh – Mobile No. 9424343368

19. All further notifications/Corrigendum/Addendum, if any shall be posted on e-Procurement Portal

(https://www.mptenders.gov.in), and shall be binding on all the bidders.

Mission Director

National Health Mission,

Madhya Pradesh

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SECTION –II

INSTRUCTIONS TO BIDDERS (ITB) 1. General Instructions

1. The bidder should prepare and submit its offer as per instructions given in this section.

2. Instructions/ Guidelines for tenders for electronic submission of bids online have been mentioned below for assisting the prospective bidders to participate in e-tendering.

2.1 Registration of Bidder: To participate in the e-tendering process, the bidders/agencies are required to get themselves registered with Madhya Pradesh Government Centralized e-

Procurement Portal, i.e., https://www.mptenders.gov.in, shall contact the helpdesk at the following address, “e-Procurement HELP DESK, National Health Mission, 8, Arera Hills, Jail Road, Bhopal, MP, Phone No. 0755- 4092503. (Timings: Every Day from 10:00 AM to 06:00 PM) or

may visit the link “Vendor Info” at https://www.mptenders.gov.in and also inform this to NHM-Madhya Pradesh. The prospective bidder is required to click on the link for e-Tendering site as given on the NHM-Madhya Pradesh web portal.

2.2 Digital Signature certificate (DSC): Each bidder is required to obtain a class-II or Class-III Digital Signature Certificate (DSC).

2.3 The bidder can search & download NIT & Tender Documents electronically from computer once

through the eProcurement Portal https://www.mptenders.gov.in using the Digital Signature Certificate. This is the only mode of collection of Tender Documents.

2.4 Submission of bids: Bids are to be submitted through online mode to the eProcurement Portal

https://www.mptenders.gov.in at a time for following activities –while uploading documents for submission of technical and financial bid before the prescribed date & time as mentioned in Clause 7 in Notice Inviting Tender(NIT)using the Digital Signature Certificate (DSC). The documents will get encrypted (transformed into non-readable formats). In case of any failure in uploading the tender documents, NHM – Madhya Pradesh should not be held responsible in any manner, whatsoever. Prospective bidders should take utmost care and verify after uploading the tender documents on the E-procurement portal.

2.5 Before preparing the tender and submitting the same on the eProcurement Portal

https://www.mptenders.gov.in, the bidder should read and examine all the terms & conditions, instructions, checklist etc. contained in the Tender Documents. Failure to provide required information or to comply with the instructions incorporated in these Tender Documents may result in rejection of tender(s) submitted by bidders.

2.6 The tenders which are for only a portion of the components of the job /service shall not be

accepted. (The tenders /bids should be for all components of the job /service.)

2.7 The technical and financial bid shall be submitted before the last date & time of submission in online mode only. Tenders and EMD submitted after the stipulated date & time (closing date and time for uploading the tender) as mentioned in Clause 7, Notice Inviting Tender (NIT) shall not be considered, and would summarily be rejected.

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3. Tendering Expense

The bidder shall bear all costs and expenditure incurred and/or to be incurred by it in connection with its

tender including preparation, submission of its tender and subsequently processing the same. The State

Health Society, Madhya Pradesh (NHM-Madhya Pradesh) will, in no case be responsible or liable for any

such cost, expenditure etc. regardless of the conduct or outcome of the tendering process.

4. Language of the tender

The tender submitted by the bidder and documents relating to the tender shall be written in the English

language. However, the language of any printed literature furnished by the bidder in connection with its

tender may be written in any other language provided the same is accompanied by an English translation

and, for purposes of interpretation of the tender, the English translation shall prevail. At any point of time,

the Tender Inviting Authority may also undertake the English translation of any printed literature or other

document submitted in any official or vernacular language and the same would prevail over any

translation submitted by the Agency/Bidder.

However, if the language of any of the printed document(s) submitted by the bidder is/are in “Hindi”

language, then there is no need for providing an English translation of the same document, for

interpretation.

5. Amendments to Tender Documents

5.1 At any time prior to the deadline for submission of tenders, the NHM-Madhya Pradesh may, for

any reason deemed fit by it, modify the Tender Documents by issuing suitable

amendment(s)/corrigenda to it.

5.2 Such an amendment/corrigenda will be notified on eProcurement Portal

https://www.mptenders.gov.inand the same shall be binding to all prospective Bidders.

5.3 Any bidder who has downloaded the tender document should watch for amendment/corrigenda, if

any, issued on the above eProcurement Portal https://www.mptenders.gov.in and the

NHM-Madhya Pradesh will not issue separate communication to them. The NHM-Madhya Pradesh

shall not be responsible in any manner if prospective Bidders miss any notifications placed on

mentioned eProcurement Portal https://www.mptenders.gov.in.

6. Pre-Bid Meeting

6.1 In order to provide response to any doubt regarding terms and conditions, scope of work and any

other matter given in the tender document, a pre-bid meeting has been scheduled to be held in

the office of NHM-Madhya Pradesh as per details given hereunder:

Date & Time: 13/09/2019 (Friday) at 04:00 PM

Venue: Conference Hall, National Health Mission, 8, Arera Hills, Jail Road, Bhopal

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Madhya Pradesh

Contact

persons:

MD, NHM

STO, Madhya Pradesh

6.2 During the pre-bid meeting, the clarification sought by representative of prospective bidders

shall be responded appropriately. However, they shall clarify and will be asked to submit their

written request by close of office next day. The State Health Society, Madhya Pradesh (NHM-

Madhya Pradesh) shall upload written response on the eProcurement Portal

https://www.mptenders.gov.in to such requests for clarifications, without identifying

its source. In case required, amendments/corrigenda, in terms of Clause 5.2 above shall be

issued, which shall be binding on all prospective bidders.

7. Clarifications to Tender Documents

7.1 A prospective bidder requiring any clarification regarding terms & conditions, technical

specifications, scope of work/servicesetc. given in the Tender Documents may submit written

request for clarifications to, STO-MP, NHM-Madhya Pradesh - +91 - 9424343368 by post/email ID:

[email protected] 1 (one) day from date of pre-bid meeting.

7.2 In the event, of the above-mentioned day being declared as a holiday/closed day for the State

Health Society, Madhya Pradesh, the prospective bidders can submit written request for

clarifications, by 1800hrs on the next working day.

7.3 All the prospective bidders will be notified of response to clarifications only through

eProcurement Portal https://www.mptenders.gov.in. Any bidder who has downloaded

the tender document should watch for clarifications, if any, issued on the above mentioned

website and NHM-Madhya Pradesh will not issue separate communication to them.

7.4 The NHM-Madhya Pradesh shall not be responsible in any manner if a prospective bidder fails to

notice any notifications placed on the eProcurement Portal

https://www.mptenders.gov.in.

8. Earnest Money Deposit (EMD)

8.1 The tender shall be accompanied by Earnest Money Deposit (EMD) for the sum ofRs 1,00,000/-

(One lakh rupees only) per Division online. Also, in the bidder/agency has applied for two

Division(s) or more, the bidder/agency shall be required to submit EMD as applicable for two

Division(s), then it will be Rs.2,00,000/- (Two Lakh rupees only). The bidder/agency shall

mention explicitly the name of the Division(s) for which it is applying for, in the forwarding letter

of the EMD. EMD should not have been submitted online on a date later than the last date for

submission of online bidding document i.e., 23/09/2019 (Monday).

8.2 It may be noted that no bidder is exempt from deposit of EMD. Tenders submitted without EMD

would be summarily rejected.

8.3 EMD submitted after the stipulated date & time (closing date and time for uploading the tender) as

mailto:[email protected]

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mentioned in Clause 7, Notice Inviting Tender (NIT) shall not be considered, and would summarily be rejected.

8.4 The EMD of unsuccessful bidder will be returned to them without any interest, after conclusion

of the resultant contract. The EMD of the successful bidder will be returned without any interest,

after receipt of performance security as per the terms of contract.

8.5 Earnest money is required to protect the NHM-Madhya Pradesh against the risk of the Bidder’s

conduct, which would warrant the forfeiture of the EMD.

8.6 The EMD/ Bid Security shall be forfeited by the NHM-Madhya Pradesh hereunder or otherwise,

under the following conditions:

8.6.1 If a Bidder submits a non-responsive Bid;

8.6.2 If a Bidder engages in a corrupt practice, fraudulent practice, coercive practice, undesirable practice or restrictive practice

8.6.3 If a Bidder withdraws its Bid during the period of bid validity as specified in this RFP and as extended by the NHM-Madhya Pradesh from time to time;

8.6.4 In the case of Selected Bidder, if it fails within the specified time limit:

8.6.4.1 to sign the contract and/or

8.6.4.2 to furnish the Performance Security(PS) before signing the contract agreement within the period prescribed in the Letter of Intent (LoI)

9. Preparation of Tender

9.1 The Bidding documents shall be submitted in the mode as mentioned below: -

(1) Earnest Money Deposit (EMD)

Online

Note: EMD should not have been submitted online on a date later than the

last date for submission of online bidding document i.e., 23/09/2019

(Monday)

(2) Technical Bid Online

(3) Financial Bid Online

9.2 The tender shall be duly signed by the authorized person duly approved by the appropriate authority in terms of Annexure 3, at the appropriate places as indicated in the tender documents and all other pages of the tender including printed literature, if any, shall be initialed by the same person(s) signing the tender. The tender shall not contain any erasure or overwriting, except as necessary to correct any error made by the bidder and, if there is any such correction; the same shall be initialed by the person(s) signing the tender. The entire document being part of tender document should be page numbered. The Authorization Letter shall also be furnished along with the tender, as per the Annexure 3.

9.4 A person signing (manually or digitally) the tender form or any documents forming part of the contract on behalf of another shall be deemed to warranty that he has authority to bind such other persons and if, on enquiry, it appears that the persons so signing had no authority to do so, the NHM-Madhya Pradesh may, without prejudice to other civil and criminal remedies, cancel the contract and hold the signatory liable for all cost and damages.

9.5 The Earnest Money Deposit(EMD) shall be submitted Online as mentioned above.

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9.6 Following documents must be submitted through online mode on eProcurement Portal

https://www.mptenders.gov.in :

1) Particulars of the bidders, as per “Annexure 4”

2) Self-attested copy of establishment of the entity under Companies Act 1956/2013 or Indian

Societies Registration Act 1860 or Indian Trust Act 1882.

3) Self-attested copy of audited accounts statement i.e. Audited balance sheet along with Profit &

Loss Account Statement (if the agency/bidder is registered under Companies Act) or Income and

Expenditure Account Statement (if the agency/bidder is registered under Societies or Trust Act),

as mentioned in the Eligibility criteria along with all Appendix for the last 3 financial years (FY)

2015-16, 2016-17 and 2017-18.

4) Self-attested copy of the Income Tax Returns (ITR) acknowledgement for three assessment years

(AY) i.e. 2016-17, 2017-18 and 2018-19.

5) Authorization Letter for signing of proposal in favor of signatory to tender documents as per

“Annexure 3”.

6) Self-attested copy of the certificate of registration of EPF, ESI, GST (if applicable) issued by the

appropriate authority valid as on date of submission of tender documents.

7) A declaration attested by Notary republic or sworn before the executive magistrate, from the

bidder in the format given in the “Annexure 1” to the effect that the firm has neither been

declared as defaulter or black-listed or declared ineligible by any competent authority of GoI or

Government of any other state.

8) Proposed concept plan of executing the project in the concerned division (applied), comprising

concept plan and methodology, Creativity & Innovation and Monitoring and Evaluation Plan.

10. Tender Submission

10.1 The State Health Society, Madhya Pradesh (NHM-Madhya Pradesh) will open the tenders at the

date and time as indicated in Clause 7 of the Notice Inviting Tender (NIT). In case the specified

date of tender opening falls on / is subsequently declared a holiday or closed day for the State

Health Society, Madhya Pradesh (NHM-Madhya Pradesh), the tenders will be opened in online

mode, on the next working day.

10.2 Technical evaluation of the Bid will be done on the basis of technical qualification criteria and

documents mentioned (TECHNICAL BID) in Mandatory Documents Link present in the

eProcurement Portal https://www.mptenders.gov.in failing which the bid will not be

considered for technical evaluation.

10.3 The technical evaluation shall be done only on the basis of documents/papers submitted by the

bidder on e-Procurement Portal https://www.mptenders.gov.in

10.4 The financial evaluation of the Bid will be done on the basis of the price quoted by the

agency/bidder as per the price bid format available at the eProcurement Portal

https://www.mptenders.gov.in failing which the bid will not be considered for

financial evaluation.

10.5 The Financial evaluation shall be done only on the basis of bid submitted by the bidder on e-

Procurement Portal https://www.mptenders.gov.in

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10.6 Incomplete/Partial submission of the Price Bid will disqualify the bidder; and the complete bid

would be summarily rejected.

SECTION –III

EVALUATION OF TENDERS

1. Scrutiny of Tenders

The tenders will be scrutinized by the selection committee appointed by the NHM-Madhya Pradesh, to

determine whether they are complete and meet the essential and important requirements, conditions

and whether the bidder is eligible and technically qualified as per criteria laid down in this Tender. The

bids, which do not meet the aforesaid requirements are liable to be treated as non-responsive and may

be ignored. The decision of the NHM-Madhya Pradesh as to whether the bidder is eligible and qualified

or not and whether the bid is responsive or not shall be final and binding on the bidders.

2. Infirmity/Non-Conformity

The NHM-Madhya Pradesh may waive minor infirmity and/or non-conformity in a tender, provided it does

not constitute any material deviation. The decision of the NHM-Madhya Pradesh as to whether the

deviation is material or not, shall be final and binding on the bidders.

3. Bidder’s capability to perform the contract

The NHM-Madhya Pradesh, through the above process of tender scrutiny and evaluation will determine

to its satisfaction whether the bidder, is eligible, qualified and capable in all respects to perform the

contract satisfactorily. In such conditions, decision of the NHM-Madhya Pradesh shall be final and

binding on the bidders.

4. Contacting the State Health Society, Madhya Pradesh (NHM-Madhya Pradesh)

4.1 From the time of submission of tender to the time of awarding the contract, if a bidder needs to

contact the NHM-Madhya Pradesh for any reason relating to its tender, it should do so only in

writing via email –[email protected]&[email protected]

4.2 In case a bidder attempts to influence the NHM-Madhya Pradesh, on the NHM-Madhya

Pradesh’s decision on scrutiny, comparison & evaluation of tenders and awarding the contract, the tender of

the bidder shall be liable for rejection and it may also lead to forfeiture of EMD in addition to appropriate

administrative and coercive actions being taken against that bidder, as deemed fit by the NHM-Madhya

Pradesh, under suitable law of land.

5. Bid Clarification

5.1 To facilitate evaluation of Proposals, the NHM-Madhya Pradesh may, at its sole discretion,

seek clarifications in writing from any Bidder regarding its Proposal. Notwithstanding anything

contained in the Tender, the NHM-Madhya Pradesh reserves the right not to take into

consideration any such clarifications sought for evaluation of the Proposal.

5.2 At any point in time during the bidding process, if required by the NHM-Madhya Pradesh, it is the Bidders’ responsibility to provide required historical evidence of their eligibility as per the terms of the tender, to the satisfaction of the NHM-Madhya Pradesh. If no response is received by due date, the NHM-Pradesh shall evaluate the offer as per available information. The proposal evaluation committee in the NHM-Madhya Pradesh can verify the facts quoted in the proposal.



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6.Fraud and Corrupt Practices

6.1 The Agencies/Bidders and their respective officers, employees, agents and advisers shall observe the highest standard of ethics during the Selection Process. Notwithstanding anything to the contrary contained herein, the NHM-Madhya Pradesh may reject an Application without being liable in any manner whatsoever to the agency/bidder if it determines that the Applicant has, directly or indirectly or through an agent, engaged in corrupt practice, fraudulent practice, coercive practice, undesirable practice or restrictive practice in the Selection Process.

6.2 Without prejudice to the rights of the NHM-Madhya Pradesh hereinabove, if an Agency/bidder is found by the NHM-Madhya Pradesh to have directly or indirectly or through an agent, engaged or indulged in any corrupt practice, fraudulent practice, coercive practice, undesirable practice or restrictive practice during the Selection Process, such Agency/bidder shall not be eligible to participate in any tender or RFP issued by the NHM-Madhya Pradesh during a period of 5 (Five) years from the date such Agency/bidder is found by the NHM-Madhya Pradesh to have directly or indirectly or through an agent, engaged or indulged in any corrupt practice, fraudulent practice, coercive practice, undesirable practice or restrictive practice, as the case may be.

6.3 For the purposes of this Clause, the following terms shall have the meaning hereinafter

respectively assigned to them:

6.3.1 “Corrupt practice” means (i) the offering, giving, receiving, or soliciting, directly or indirectly, of anything of value to influence the actions of any person connected with the Selection Process (for avoidance of doubt, offering of employment to, or employing, or engaging in any manner whatsoever, directly or indirectly, any official of the NHM-Madhya Pradesh who is or has been associated in any manner, directly or indirectly, with the Selection Process.

6.3.2 “Fraudulent practice” means a misrepresentation or omission of facts or suppression of facts or disclosure of incomplete facts, in order to influence the Selection Process.

6.3.3 “Coercive practice” means impairing or harming or threatening to impair or harm, directly or indirectly, any person or property to influence any person’s participation or action in the Selection Process.

6.3.4 “Undesirable practice” means (i) establishing contact with any person connected with or employed or engaged by the NHM-Madhya Pradesh with the objective of canvassing, lobbying or in any manner influencing or attempting to influence the Selection Process; or (ii) having a Conflict of Interest, and

6.3.5 “Restrictive practice” means forming a cartel or arriving at any understanding or arrangement among Agencies/bidders with the objective of restricting or manipulating a full and fair competition in the Selection Process.

7 Award of Contract

7.1 The NHM-Madhya Pradesh shall be adopting a methodology for selection of agency/bidder for each Division, where in 70% weightage shall be given to technical evaluation score based on the technical proposals submitted by the agency/bidder and 30% weightage shall be given to the financial evaluation score based on the financial bid submitted by the agency/bidder. The contract agreement for each division shall be signed with the NHM-Madhya Pradesh and the bidder/agency, whose score is the highest (technical + financial) in the concerned division,

Page 14 of 46

subject to all conditions laid down in the tender document and the bidder/agency fulfilling the eligibility criteria.

7.2 The criteria of computation of technical score of each agency/bidder in each division is mentioned below. The Agency/Bidder is required to furnish the details as per the annexure 6 and 7.

Technical Evaluation Matrix for each Division

Sno Particulars Allocation of marks Weightage

for Marks

1.

Annual Average Turnover

of the Agency or bidder in

the last 3 financial years

(FY 2015-16, FY 2016-17

and FY 2017-18)

(a) Greater than or equal to 3 crore but less than 5 crores

10 marks

20 marks (b) Greater than or

equal to 5 crore but less than 7 crores

15 marks

(c) Greater than 7 Crores

20 marks

2.

Experience of

implementing programs in

private sector engagement

and/or patient support

services in Revised

National Tuberculosis

Control Program (RNTCP)

with government or donor

agencies in the

state/Country

(a) Greater than 3 years but less than 5 years

10 marks

20 marks (b) Greater than 5 years

but less than 7 years 15 marks

(c) Greater than 7 years

20 marks

3

Mid-level supervisory staff

having more than 3-5

years of experience of

working in TB related

Public Health Programs

(a) Less then equal to 5 people

10 marks

20 marks (b) Greater than 5

people 20 marks

4

Plan of executing the project in

the concerned Division(s)

[This criteria would be

evaluated through a 20

minutes presentation to be

presented by the bidder in-

person to State Health Society,

MP/competent authority]

1. Approach & methodology

30 marks

40 marks

1.1 Provider Management

10

marks

1.2 Case finding Approach

10

marks

1.3 Patient Management

10

marks

2. Creativity & Innovation

5 marks

3. Program Management Plan

5 marks

Page 15 of 46

Technical Evaluation Matrix for each Division

Sno Particulars Allocation of marks Weightage

for Marks

(Monitoring & Evaluation, Data management, analysis & reporting)

Maximum Marks in Technical Evaluation 100 marks

7.1 Bidders securing equal or more than 70% will be qualified for the Financial bidding. Any bidder scoring less than 70 marks would not be eligible for further financial evaluation and consideration in the bidding process.

7.2 The combined score of the technical and financial evaluation of the technically qualified bidders as per the eligibility criteria, shall be calculated as per the formula:

Score (S) = (T/T High X 70) + (C Low/C X 30)

Where,

T = Technical evaluation score of the bidder

T High = Highest Technical score amongst the bidders

C Low = Lowest quote of financial bid amongst the bidders

C = Quote of financial bid by the bidder.

And the bidder, securing the highest score shall be shortlisted for the concerned assignment.

For example for calculation of the combined score for any one division,

Three bidder(s) A, B and C, have applied for a particular assignment. Technical score shall be

arrived at by treating the marks of the bidder scoring the highest marks (assuming bidder A) in

the technical evaluation as 100. The technical score of other bidders (B,C etc.) shall be computed

using the formula:

Technical Score = Marks of B/ Marks of the Highest Scorer (Assumed bidder A) X 70.

Similarly, financial score of the bidders, shall be arrived at taking the cost quoted by the L1

(Lowest bid quoted) bidder i.e., let the lowest quoted bidder be C, as 100. Marks of the other

bidders shall be calculated using the formula:

Financial Score = Cost of L1 Bidder /Cost quoted by Bidder X 30.

A "combined score" shall be arrived at, taking into account both Technical and financial scores of

each bidder with a weightage of 70% for technical score and 30% for Financial score. The

successful bidder shall be the one who has the highest combined score. For example,

Bidder Technical

evaluation

marks

Financial

evaluation

marks

Technical

Score

Financial

Score

Combined Score

A 95 71 (95/95) X 70 =

70

(60/71) X 30 =

25.35

70+25.35 =

95.35

Page 16 of 46

B 85 65 (85/95) X 70=

62.63

(60/65) X 30 =

27.69

62.63+27.69 =

90.32

C 90 60 (90/95) X 70 =

66.31

(60/60) X 30 =

30

66.31+30 =

96.31

Hence, bidder C, with the highest score of 96.31 becomes the successful bidder.

7.3 For each division, the H1 for that division will be offered to take up the contract. If the same agency is H1 in more than one division, the agency would have the option to select the divisions. Any agency would not be allowed to take more than three divisions.

7.4 After the first round of allocations, if there are any divisions that are left, agencies that are H2 for those divisions would be offered to take up the contract. If the same agency is H2 in more than one of the remaining divisions, the agency would have the option to select the divisions. Any agency would not be allowed to take more than three divisions.

7.5 After the second round of allocations, if there are any divisions that are left, agencies that are H3 for those divisions would be offered and the same process would be repeated.

7.6 However, after the third round, if there is any division left, H1 for that division would be asked to take up the contract. If H1 refuses, H2 would be asked to take up the division. However, if H2 also refuses, that particular division would be re-bid.

7.7 The NHM-Madhya Pradesh reserves the right to accept in part or in full any tender or reject any tender(s) without assigning any reason or to cancel the tendering process and reject all tenders at any time prior to award of contract, without incurring any liability, whatsoever to the affected bidder(s).

7.8 The NHM-Madhya Pradesh will notify the successful bidder(s) in writing by issuing a Letter of Intent (LoI), that its tender has been accepted for the concerned division, briefly indicating there in the essential details like description of services and corresponding prices accepted, subject to the contract agreement to be signed between the parties “floated from this Tender” having the terms and conditions etc., therein. The bidder shall within 7 days of issue of the Letter of Intent (LoI), give his acceptance.

7.9 The successful bidder must furnish to the NHM-Madhya Pradesh the required Performance Security (PS) as applicable for the concerned Division(s), before executing the contract/signing of the contract agreement positively failing which the EMD will be forfeited and the award will be cancelled and bidder may also be blacklisted. Relevant details about the performance security have been provided.

The contract agreement will be signed between NHM Madhya Pradesh, and the selected service

provider for each Division and will be required to be signed within 15 days of the issue of the Letter

of Intent (LoI). The stamp duty and registration charges, if any levied by the Central or State

governments or any other statutory body, payable on the Agreement will be borne by the service

provider.

Page 17 of 46

SECTION—IV

Scope of Work for Patient Provider Support Agency (PPSA)

The State of Madhya Pradesh under Revised National Tuberculosis Control Program (RNTCP) is looking to expand the scope of its work for diagnosis, treatment and care of Tuberculosis patients in the public and private sector. Under this program NHM will engage and collaborate with doctors, hospitals, Nursing homes, laboratories and chemists working in the private sector to ensure that no patient is left behind. To this effect, the State TB Cell is establishing an interface agency – Patient –Provider Support Agency (PPSA) that will be managed by a nodal NGO. This Nodal NGO will be identified at Divisional Level and will be assigned to work in all districts of respective Districts of Division as PPSA.

PPSA will be expected to support in the following areas:

Public Sector

1. Community Empowerment- Awareness in the community and demand generation for services

2. Active Case Finding- In 10% key High risk population of the district

3. Sputum Collection & Transportation- From field to DMCs, From Non DMC PHI to DMCs, From DMCs

to CBNAAT Site and CBNAAT site to CDST Laboratories

4. Public Health Action- Counselling of Patient and Family at home, Contact Investigation,

Chemoprophylaxis, Adherence Support, DOT Provision, ensure Positive Outcome and Follow up,

Nikshay PoshanYojana including Bank detail collection

5. Pre Treatment Evaluation- For DRTB Patients, pre-treatment evaluation needs to be done before

initiating on treatment

Private Sector

1. Private Sector Engagement

2. Outsourcing of X-rays Services

3. Sputum Collection & Transportation

4. Linkages for Diagnosis including extraction of extra pulmonary samples/ tissues at Private Health

Facilities




6. Engagement of private sector for availability of anti-TB FDC’s at empaneled chemists and FDC

management.

7. Pre Treatment Evaluation

Elaborate Scope of Activities with Action Points and detailed Clarification

Public Sector

1. Community Empowerment- Awareness in the community and demand generation for services

This is input based plan where few activities are fixed for every one lakh population. Activities will include Community Meetings, Miking, Nukkad, Pamphlet distribution, AV Films. PPSA can use RNTCP IEC Material/ Prototypes produced by State/ District or can prepare its own material under guidance of STO/ DTO. Monthly activity plan need to be prepared in consultation with respective DTO and get it duly signed by DTO. Monthly reports on activities along with Photos and write up to be submitted to DTO. PPSA is

Page 18 of 46

expected to invite DTO and RNTCP Staff in all its activities. PPSA should inform local STS/ STLS of their activities and invite them during events and use their expertise for better results.

2. Active Case Finding- In 10% key High risk population of the district

Step 1. Identify& map high risk / vulnerable population in local area with following guidance. If additional information is available locally, it can be used for prioritization of target groups. Symptom screening will be done in these identified and mapped target groups only (not in general population).

Priority Urban area Rural area Tribal area

1 Slum Difficult to reach villages Difficult to reach villages &

hamlets

2 Prisons inmates Mine workers Villages with known higher case

load

3 Old Age homes Stone crusher workers Tribal school hostels

4 Construction site

workers

Populations groups with

known high malnutrition

Areas with known high

malnutrition

5 Refugee camps Populations known to

drink raw milk

Villages seeking care from

traditional healers

6 Night shelters Populations known to

eat uncooked meat

Populations known to drink raw

milk

7

NACO/SACS

identified HRG for

HIV

NACO/SACS identified

HRG for HIV

Populations known to eat

uncooked meat

8 Homeless Weaving & Glass

industrial workers

Tribal areas with little ventilated

huts

9 Street children Cotton mill workers

10 Orphanages Unorganized labor

11 Homes for

destitute Tea garden workers

12 Asylums

Villages largely seeking

care from traditional

healers

Step 2. Micro planning for urban areas:

• For planning and implementation purposes, urban areas should be divided into smaller planning

units based on municipal wards or assemblies and if this is not possible then by roads or

prominent landmarks.

• Involvement of local municipal bodies and their staff is essential in urban areas.

Page 19 of 46

• Maps prepared for other campaigns like Pulse Polio, LCDC, etc must be used while planning for

urban areas.

Search and detection/diagnosis of TB suspects/cases during house to house (h-t-h) visits:

• During h-t-h activity, maps should be used to visit all houses systematically as per the micro plan.

No house should be left unvisited.

• Houses where residents were left due to non-availability of any member at the first visit should

be revisited at the time when inhabitants of the area are most likely to be available at their

homes.

o Revisit to houses: All or some eligible inhabitants of the house were not screened for

reasons should be re-visited.

• All such houses/ area, irrespective of cause should be revisited by teams during afternoon /

evening to examine the inhabitants of these houses. If not available revisit on next day, 7th &

14th day of ACF Campaign

3. Sputum Collection & Transportation- From field to DMCs, From Non DMC PHI to DMCs, From DMCs

to CBNAAT Site and CBNAAT site to CDST Laboratories

RNTCP has established Designated Microscopy Centres (DMCs) in the entire country, but there are still areas where accessibility to DMCs is sub-optimal. Sputum specimens collected will be subsequently transported to the nearest DMC, enhancing the coverage of RNTCP and improving convenience to patients.

Sputum collection from TB suspects [presumptive TB] referred from outpatients of the same facility, the surrounding community, and other facilities linked in the vicinity

• Collect diagnostic and follow up sputum specimens following RNTCP guidelines.

• Ensure adherence to guidelines on sputum collection in order to obtain good quality sputum samples.

• Ensure accurate recording in lab forms and dispatch lists, labelling, recording and packaging of samples.

• Maintain a register with patient and sample details

• Collaboration with DMC and arrangement/liaison with the agency transporting the sputum samples

• Ensure that there is timely communication of sputum results back to referring providers or patients and the same is reflected in the relevant sputum collection register.

• Sputum negative patients are counselled according to the guidelines and they should be followed up accordingly

Sputum Transportation

• Coordinate with the assigned Sputum Collection Centres and the DMCs

• Transport samples safely to DMCs periodically

• Transport samples within 48 hours of collection

• Transportation to be done within 0‐48 hours with cold chain for C& DST samples

• Convey the results in dispatch lists and forms to the Sputum Collection Centres

• Maintain travel log book within detail of travel undertaken for sputum transport

Page 20 of 46




• A training will be provided by local DTO and RNTCP Staff to PPSA volunteers, treatment

supporters about DOTS.

• First home visit must be done within 7 days of diagnosis of the patient.

• During initial home visit, confirmation of address of the patient, linking patient to treatment

supporter must be done.

• Concerned treatment supporter must be registered under PHI/TU and linked with the patient.

• Patient should be counselled upon about the treatment, duration, cough etiquettes, drug

consumption, side effects, importance of completion of treatment, etc. Same way family

members of Patient also need to be counselled.

• If there is any other family member is suffering from same symptoms should be sent to nearest

PHI for screening of TB with prior counselling.

• Contact screening should be also done and all eligible children below 6 years of age should be

given Isoniazid 10 mg/Kg for 6 months.

• In case of PMDT patients all contacts must be strictly tested on CBNAAT.

• Bank account details must be collected at the earliest so as to provide NPY benefits at the time of

diagnosis itself.

• Daily drug intake by patient needs to be monitored directly by Volunteer using the ICT tool either

provided by PPSA or RNTCP for the entire duration of treatment.

Monthly due list of patients for follow-up should be prepared. Patients must be given sputum cups/falcon tubes in advance to ensure timely follow-up. Outcomes should be given on real time basis.

5. Pre Treatment Evaluation- For DRTB Patients, pre-treatment evaluation needs to be done before

initiating on treatment

• Usually both Public patients and majority of private patients of Drug Resistant TB are managed in

Public sector hospitals.

• In Public Hospital, sometimes few investigations and test facilities are not available which are part

of pre-treatment evaluation, essential to do before starting DRTB patient’s treatment.

• For this some private lab or investigation facility can be identified and can be involved under

partnership guidelines. If patient approach seems difficult, a concept of relay station can be

thought of (for sample collection and transportation).

• Mutual agreement or MOU should be signed between public and private sector. Laboratory must

have accreditation certification.

• PPSA is expected to create the liasioning between RNTCP and private laboratories for the same.

Volunteers of PPSA can be trained on sample collection, transportation, etc.

Private Sector

1. Private Sector Engagement

Engagement of private sector for notification, treatment adherence, address verification & contact

tracing

• Mapping of private providers/ health facilities block-wise (Rural area) & Ward wise (Urban area).

Page 21 of 46

• To increase the number of private providers/ health facilities in the PPSA network on a monthly

basis and to submit the renewed list to the DTO on a monthly basis.

• Annexures for sputum referrals to be kept at doctor’s clinics/ health facilities. Annexures have to be completely and correctly filled by the Sputum Collecting Agent.

• Falcon tubes to be kept at the doctor’s clinic/ health facilities and to be replenished timely in coordination with DTC so that there are adequate number of Falcon tubes at any given point of time.

• Facilitate the notification of TB cases and TB referrals in Nikshay.

• Liaise with the sputum collection and transport agency for CBNAAT/ Microscopy testing in public/ private sector labs. Coordinating the delivery of soft copy and hard copy of the sputum report to the doctors. To enter the report in Nikshay.

• Keep all data/reports correctly & completely filled and updated. The report has to be first given to the DTC (District Tuberculosis Centre) on a monthly basis, in the desired format, in both hard copy and soft copy.

3. Sputum Collection & Transportation

RNTCP has established Designated Microscopy Centres (DMCs) in the entire country, but there are still areas where accessibility to DMCs is sub-optimal. Sputum specimens collected will be subsequently transported to the nearest DMC, enhancing the coverage of RNTCP and improving convenience to patients.

Sputum collection from TB suspects [presumptive TB] referred from outpatients of the same facility, the surrounding community, and other facilities linked in the vicinity

• Collect diagnostic and follow up sputum specimens following RNTCP guidelines.

• Ensure adherence to guidelines on sputum collection in order to obtain good quality sputum samples.

• Ensure accurate recording in lab forms and dispatch lists, labelling, recording and packaging of samples.

• Maintain a register with patient and sample details

• Collaboration with DMC and arrangement/liaison with the agency transporting the sputum samples

• Ensure that there is timely communication of sputum results back to referring providers or patients and the same is reflected in the relevant sputum collection register.

• Sputum negative patients are counselled according to the guidelines and they should be followed up accordingly

Sputum Transportation

• Coordinate with the assigned Sputum Collection Centres and the DMCs

• Transport samples safely to DMCs periodically

• Transport samples within 48 hours of collection

• Transportation to be done within 0‐48 hours with cold chain for C& DST samples

• Convey the results in dispatch lists and forms to the Sputum Collection Centres

• Establish sputum collection and transport agency for CBNAAT / Microscopy testing in public / private sector labs

4. Linkages for Diagnosis including extraction of extra pulmonary samples/ tissues at Private Health

Facilities

Page 22 of 46

• Private Providers (Private Practitioners, Hospitals, Nursing Homes. Single Practitioners Clinic,

Polyclinics, and Laboratories) require a robust mechanism for facilitating diagnosis management.

• As often seen, patients referred from private sector won’t like to visit government facilities for

diagnostic work-up.

• Herein Diagnostic work-up incudes sample collection & transportation for Microscopy, CBNAAT,

X-ray services and pre-treatment evaluation for PMDT patients.

• Patients would like to visit another private provider rather than government health facility.

• The alternate private provider may be a private practitioner/Hospital/Laboratory.

• In case where extra pulmonary samples need extraction by Specialist or Super Specialist, these

services can be taken from Private Providers. In this case, MOU needs to be signed between DTO

and the Specialist/ Super Specialist or Private Facility.

• Similarly, community volunteer can also be engaged for this activity according to revised costs

and norms of the program.

For PTE investigations Hospitals/Laboratory can be involved according to and/or they can be engaged by signing MOU between DTO & the private provider. The reimbursements of services can be paid by District Health Society under patient support head.




• Provision of public health action broadly means patient & family counselling HIV, DM screening,

contact tracing, Isoniazid prophylaxis for eligible, supervising treatment adherence, ensuring

timely follow-ups and facilitating Nikshay PoshanYojana benefits by collecting bank account

details.

• All these should begin at the first point of care during diagnosis.

• Due consent of the patient & private provider must be taken before visiting patient. Strict

confidentiality should be maintained.

• Contact screening should be done during the first home visit itself. All eligible children below 6

years of age should be given Isoniazid 10 mg/Kg for 6 months.

• Patient should be linked for HIV & DM screening with government or private facility.

• Patient should be counselled upon about the treatment, duration, cough etiquettes, drug

consumption, side effects, importance of completion of treatment, etc. Same way family

members of P

• atient also need to be counselled.

• If there is any other family member is suffering from same symptoms should be sent to nearest

PHI for screening of TB with prior counselling.

• Daily drug intake by patient needs to be monitored directly by Volunteer using the ICT tool either

provided by PPSA or RNTCP for the entire duration of treatment.

Monthly due list of patients for follow-up should be prepared. Patients must be given sputum cups/falcon tubes in advance to ensure timely follow-up.

• Outcomes should be given on real time basis.

• Bank account details must be collected either by notifying private provider/project

staff/RNTCPstaff.

• In case of Patient diagnosed by Private Provider belongs to other district, all information related

to Notification will be shared with PPSA team of that district and Public Health action of that

patient will be carried out by PPSA working in that district. Payment of Public Health Action will

be paid to the PPSA carrying out that work in that district.

Page 23 of 46

6. Engagement of private sector for availability of anti-TB FDC’s at empaneledchemists and FDC

management.

• Mapping and relationship maintenance of chemists, block wise in Rural area ward-wise in Urban

area. Enter into MOU with identified chemists (list to be provided) for FDC management and

dispensing activities.

• Liaise with the empaneled chemists to facilitate dispensing of appropriate FDC’s to the patients

who are referred by doctors/health facilities.

• Vouchers for FDC referrals to be kept at doctor’s clinics/ health facilities. Voucher printing to be

done by the NGO’s.

• Manage the FDC logistics from District Tuberculosis Centres (DTC’s) to the empaneled chemists.

NGO will also have to enter the logistic data in the DVDMS software.

• Collect the monthly FDC requirement from the chemists and liaise with the DTO for the

requirement.

• FDC deliveries to the chemists for replenishment of the stocks, once a month. Keeping a track on

the chemists’ stocks so that there is an average of two months stocks with the chemists. NGO

should ensure that there is no expiry of FDC’s at the chemist.

• Keep all data/reports updated and report to District Tuberculosis Centre (DTC) on a monthly

basis, in both hard copy and soft copy.

• Monthly collection and collation of data in the desired format for FDC management. Submitting

of this data on a monthly basis at the DTC (District Tuberculosis Centre) for verification by DTO

(District Tuberculosis Officer).

7. Pre Treatment Evaluation

• Usually both Public patients and majority of private patients of Drug Resistant TB are managed in

Public sector hospitals.

• In Public Hospital, sometimes few investigations and test facilities are not available which are part

of pre-treatment evaluation and essential to do before starting DRTB patient’s treatment.

• For this some private lab or investigation facility can be identified and can be involved under

partnership guidelines. If patient approach seems difficult, a concept of relay station can be

thought of (for sample collection and transportation).

• Mutual agreement or MOU should be signed between public and private sector. Laboratory must

have accreditation certification.

• Timely and complete payment to Private facility should be ensured as per sanctioned ROP.

Private Sector Notification Targets for 2019 (Please note that the private sector notification targets for the

subsequent years would be shared with the selected agencies as and when available)

Division District Population (in Lakhs) Targets

Bhopal

Betul 18.02 570

Harda 6.52 530

Hoshangabad 14.20 450

Raisen 15.23 950

Rajgarh 17.69 600

Sehore 15.00 500

Vidisha 16.68 970

Page 24 of 46

Total 103.35 4570

Indore

Alirajpur 8.34 365

Barwani 15.85 1365

Burhanpur 8.66 2400

Dhar 24.99 1500

Jhabua 11.72 410

Khandwa 14.98 615

Khargone 21.42 1440

Total 105.96 8095

Gwalior

Ashoknagar 9.67 400

Bhind 19.49 1050

Datia 9.00 250

Guna 14.20 1441

Gwalior 23.23 4300

Morena 22.48 1085

Sheopur 7.87 325

Shivpuri 19.74 850

Total 125.67 9701

Jabalpur

Balaghat 19.46 1050

Chhindwara 23.91 1080

Dindori 8.06 120

Jabalpur 28.15 2520

Katni 14.78 520

Mandla 12.05 188

Narsinghpur 12.49 575

Seoni 15.77 350

Total 134.68 6403

Ujjain

Agar Malwa 5.77 230

Dewas 17.88 1150

Mandsaur 15.33 1555

Neemuch 9.45 985

Ratlam 16.64 710

Shajapur 11.53 800

Ujjain 22.73 1680

Total 99.33 7110

Rewa

Anuppur 8.57 200

Rewa 27.04 720

Satna 25.50 1690

Shahdol 12.18 450

Sidhi 12.89 400

Singrauli 13.48 520

Umaria 7.36 300

Total 107.02 4280

Page 25 of 46

Sagar

Chhatarpur 20.17 24000

Damoh 14.46 465

Panna 11.62 265

Sagar 27.21 2700

Tikamgarh 16.53 250

Total 89.98 27680

Page 26 of 46

SECTION-V

ELIGIBILITY CRITERIA

1) This invitation is open to all organizations registered under Companies Act 1956/2013, Indian Societies Registration Act 1860, Indian Trust Act 1882 who fulfill the eligibility & qualification criteria specified hereunder. (The bidder can’t be an individual or group of individuals&Consortium is not allowed)

2) The eligibility criteria and Supporting Documents to be submitted by the bidders are as follows:-

Sno Eligibility criteria for Bidders Mandatory Documents to be submitted as

documentary evidence

(I)

The Bidder should be an

established entity under

Companies Act 1956/2013, Indian

Societies Registration Act 1860,

Indian Trust Act 1882

For Company - Self attested copy of certificate of

registration under Companies Act 1956/2013.

For Society/Trust – Self attested copy of certificate

of registration under Societies Registration Act

1860, Indian Trust Act 1882.

(II)

The bidder must have average

annual turnover of Rs. 3 Crores

(Three crores rupees) in the last

three financial years (FY 2015-16,

FY 2016-17 & FY 2017-18), as

evidenced by the audited accounts

of the bidder.

Audited balance sheet and

(a) Statement of Income and Expenditure

account statement. (If the bidder is

registered under Societies and Trust Act.)

(b) Statement of Profit and Loss (If the bidder is

registered asa charitable institution under

Companies Act).

(III) The bidder must provide self-

attested scanned copies for (i)

PAN Card, (ii) Income Tax Returns

of three assessment years AY

2016-17, AY 2017-18 & AY 2018-

19, and (iii) GST Registration

Certificate (iv) ESI & EPF

registration certificate where

applicable

Self-attested copies of

1) PAN Card

2) GST Registration Certificate (if applicable)

3) Copy of Income Tax Return filed and

submitted by the bidder for three assessment

years AY 2016-17, AY 2017-18 & AY 2018-19.

4) ESI & EPF registration certificate where

applicable

(IV) The bidder must have minimum 3

years of experience of

implementing Health programs

along with minimum 3 years of

experience working with Revised

National Tuberculosis Control

Program (RNTCP) with

government or donor agencies in

the State/ Country.

Copy of the work order(s) and contract

documents from each of the client(s). The work

order(s) and contract documents, should clearly

indicate the services being provided by the

agency and the term of the project.

Page 27 of 46

Sno Eligibility criteria for Bidders Mandatory Documents to be submitted as

documentary evidence

(V) The bidder must not be

(i) Blacklisted / banned /

convicted by any court of law

for any criminal or civil

offences/ declared ineligible

by any entity of any State

Government or Govt. of India

or any local Self-Government

body or public sector

undertaking in India for

participation in future bids

for unsatisfactory

performance, corrupt,

fraudulent or any other

unethical business practices

or for any other reason, as

on date of submission

(upload) of online bidding

document.

(ii) The bidder shall declare all

ongoing litigations, it is

involved in with any

Government

Agency/State/central

department/PSU.

Affidavit attested by Notary Republic or

sworn before Executive Magistrate as per

“Annexure - 1”.

(VI) Experience of implementing

programs/working in the

districts or in the Divisions or

in any 2 States where annual

budget of the program should

be minimum Rs. 20 Lakhs for

individual Project (applied

for), in the last Three

Financial Years ( 2016-17,

2017-18 and 2018-19).

Self-attested copy of the work order and

experience certificate, ascertaining, the

bidders/agency’s experience

(VI) Agency/organization needs to

be registered on the

Government of India’s (GoI)

portal, DARPAN (if applicable)

Proof of registration on NGO-DARPAN portal

https://ngodarpan.gov.in/

3. Bidders which meet the above eligibility criteria, and basic requirements (i.e. timely submission, EMD/bid securityetc.), will move to the next stage for technical evaluations.

Page 28 of 46

If any bidder does not provide clarifications sought within the prescribed time, the NHM Madhya Pradesh

may proceed to evaluate the bid by construing the particulars requiring clarification to the best of its

understanding, and the bidder shall be barred from subsequently questioning such interpretation of the NHM

Madhya Pradesh.

SECTION-VI

Important Documents and Information

1. Use of contract documents and information

1.1 The Service Provider shall not, without the NHM-Madhya Pradesh’s prior written consent, disclose the contract or any provision thereof or any information furnished by or on behalf of the NHM-Madhya Pradesh in connection therewith, to any person other than the person(s) employed by the Service Provider in the performance of the contract emanating from this Tender Document. Further, any such disclosure to any such employed person shall be made in confidence and only so far as necessary for the purposes of such performance for this contract.

1.2 Further, the Service Provider shall not, without the NHM-Madhya Pradesh’s prior written consent, make use of any document or information mentioned in sub-clause 1.1 above except for the sole purpose of performing this contract.

1.3 Except the contract issued to the Service Provider, each and every other document mentioned in sub-clause 1.1 above shall remain the property of the NHM-Madhya Pradesh and, if advised by the NHM-Madhya Pradesh, all copies of all such documents shall be returned to the NHM-Madhya Pradesh on completion of the Service Provider’s performance and obligations under this contract.

2. Intellectual Property Rights

2.1 The bidder/agency shall, at all times, indemnify and keep indemnified the NHM-Madhya Pradesh and DHS, free of cost, against all claims which may arise in respect of goods & services to be provided by the bidder/agency under the contract for infringement of any intellectual property rights or any other right protected by patent, registration of designs or trademarks. In the event of any such claim in respect of alleged breach of patent, registered designs, trademarks etc. being made against the NHM-Madhya Pradesh or DHS, the NHM-Madhya Pradesh or DHS shall notify the bidder/agency of the same and the bidder/agency shall, at his own expenses take care of the same for settlement without any liability to the NHM-Madhya Pradesh or the DHS.

3. Insurance

3.1 The bidder/agency shall be responsible for insuring all the IT machines and equipment’s, manpower, etc. for accident, theft, damage, burglary etc.

3.2 The NHM-Madhya Pradesh or the DHS shall not be responsible for damages of any kind or for any mishap/injury/accident caused to any personnel/property of the bidder while performing duty as mentioned under the project. All liabilities, legal or monetary, arising in that eventuality shall be borne by bidder/ agency.

4. Project Duration

4.1 The tenure of the contract is initially for 3 years renewable every year, which may be extended for a further period of 1 year on the same rates (price quoted in the financial bid), terms and conditions based on the requirements, availability of resources and funds under National Health Mission (NHM) or any source and satisfactory performance of work done by the agency and any other conditions mutually agreed by the agency, and NHM-Madhya Pradesh. Any extension shall not be the right of the agency / bidder.

5. Payments

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5.1 The Agency/bidder shall be paid by the NHM-Madhya Pradesh or the authorities decided by NHM-Madhya Pradesh, against the invoices (as prescribed under GST Act 2017, if applicable)raised by the agency, on quarterly basis, on the rate discovered (quoted by the shortlisted agency/bidder) though this tender, as per the payment plan mentioned below:

Indicator Targets (Public)

Targets (Private)

Payment Linked (Public)

Payment Linked (Private)

Penalty

TB patient Notification

Not Applicable (Notifications would be done by the Government)

Targets as mentioned in the scope of services

Not Applicable

20%

In case of non-achievement of targets, the payment will be made on pro-rata basis.

20%

If Achievement is below 80% of the given target there will be penalty of 2% for Private sector

Validated Bank Account Details

For 95% of the total notifications done by the Government

For 75% of the total notifications

10%


5%


15%

If Achievement is below 80% of the given target there will be penalty of 1% for Public and 1% for Private sector

DST For 90% of the total notifications done by the Government


5%


5%


10%


HIV For 95% of the total notifications done by the Government


5%

In case of non-achievement of targets, the payment will be made on pro-rata

5%

In case of non-achievement of targets, the payment will be made on pro-rata

10%

If Achievement is below 80% of the given target there will be penalty of 1% for Public

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basis. basis. and 1% for Private sector

DM For 90% of the total notifications done by the Government


5%


5%


10%


Successful Outcomes

For 90% of the total notifications done by the Government


15%


20%


35%


Administrative Expenses to PPSA Partner- 15% on annual funding to be adjusted

in quarterly installments for the year.

5.2 The above indicator targets and payments linked is applicable only for the first year of the contract and the same would be revised in the subsequent years.

5.3 Mobilization Advance: The PPSA shall be provided 10% of the annual contract value as mobilization advance once the Agency submits baseline information and Action plan for various indicators. This has to be done within first 30 days of initiating implementation. This mobilization amount will be settled quarterly in equal instalments against the invoices raised quarterly during the first year of the contract.

5.4 The agency will raise its invoices (as prescribed under GST Act 2017, if applicable)on completion of services in the previous quarter, during the first week of the current quarter, and the invoices must be submitted to the NHM-Madhya Pradesh or the authorities decided by NHM-Madhya Pradesh, till 7th day of the first month of the current quarter, along-with supporting documents. The invoices and supporting documents should be verified by the Tender inviting authority and the verified invoice and supporting documents should be submitted to the NHM – Madhya Pradesh or the authorities decided by NHM – Madhya Pradesh. The payment will be subject to TDS as per Income Tax Rules /GST Act (if applicable) and other statutory deductions as per applicable laws. Agency should ensure that the invoice raised and supporting documents produced should match with the data entered in NIKSHAY.

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5.5 Tender inviting authority should verify the invoice and the supporting documents within 4 days of the submission of the invoice and supporting documents by the agency. In case of discrepancy, the agency would re-submit the corrected invoice/supporting documents within 4 days of the date of the intimation of the discrepancy.

5.6 The due eligible payments will be made through PFMS or any other mode as directed by NHM-Madhya Pradesh quarterly and within 30 working days from the date of submission of the correct invoices and supporting documents.

5.7 Tender Inviting Authority / State TB Cell will undertake periodic verification of the performance indicators and targets through site visits and voice calls at least quarterly with interaction/interview of patients This would be applicable for both, patients in public and private sector.

Category Percentage slab

TB patients notified for verification of notification, bank account, HIV and

DM testing and DST

2% - 5%

TB patients with successful treatment outcomes 2% - 5%

5.8 Any performance related payments, shall be adjusted in every quarter of each year.

5.9 The prices/rates quoted in the financial bid, shall remain same for the entire duration of the

contract.

6. Performance Review, Incentives and Penalty Provisions

6.1 The Agency/bidder performance would be evaluated based upon which applicable penalties shall be deducted.

6.2 The NHM-Madhya Pradesh shall be sharing detailed performance evaluation criteria/formats to the DHS to assess the performance of the Service Provider.

6.3 Notwithstanding, as contained otherwise, and besides above as the case may be, the penalties may be imposed for each occurrence as per the identified Key Performance Indicators (KPIs). The applicable penalty will be deducted from monthly invoice.

Parameters Applicable Penalty

TB patients notified for verification

of notification, bank account, HIV

and DM testing and DST

Double the amount quoted by the bidder per case

discovered of false information / listing on NIKSHAY

TB patients with successful

treatment outcomes

Double the amount quoted by the bidder per case

discovered of false information / listing on NIKSHAY

7. Performance Security

7.1 At the time of the Letter of Acceptance, the successful bidder / agency shall deliver to the Employer / NHM – Madhya Pradesh, a Performance Security in the amount and in form as stipulated in the bidding document.

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7.2 The selected agency/bidder shall be required to deposit performance security of Rs.1000000 (Rs. Ten Lakhs) of the contract value per Division in the form of Bank Guarantee/Fixed Deposit Receipt issued by a scheduled nationalized Bank in favor of NHM-Madhya Pradesh valid up to 180 days (contract signing date + 180 days) beyond completion of all contractual obligations, to the NHM-Madhya Pradesh for each division. The Bank guarantee shall be as per proforma annexed with this contract. The Performance Security will be returned to the bidder, upon validation of completion of the all contractual obligations including warranty. In case, the bidder is selected in more than one division, then the bidder, shall be required to submit, separate Performance Security (PS) as applicable for the concerned divisions.

7.3 The performance security must be submitted before executing the contract/signing of the contract agreement/MoU positively.

7.4 If the service provider violates any of the terms and conditions of contract in any manner, the Performance Security shall be liable for forfeiture, and the contract may also be cancelled/terminated. Further, the agency may be blacklisted for a reasonable period as decided by NHM-Madhya Pradesh.

8. Income Tax Deduction at Source

Income tax deduction at source and other taxes shall be made at the prescribed rates from the service

provider’s bills under the prevailing rate(s).

9. Termination of Contract

Termination by Default-Any bidder found to be involved in fraudulent practices (misrepresentation or omission of facts or suppression/hiding of facts or disclosure of incomplete facts), in order to secure eligibility to the bidding process during the submission of bid or after release of Letter of Intent (LoI) or agreement formalization, shall be liable for punitive action amounting to blacklisting of the bidder, including the forfeiture of concerned EMD (Bid Security) and/or Performance Security also.

The NHM-Madhya Pradesh, without prejudice to any other contractual rights and remedies available to it, may, by written notice of default sent to the Service Provider, terminate the contract in whole or in part, if the Service Provider fails to perform services as specified in the present contract read with the terms of the contract agreement or any other contractual obligations within the time period specified in the contract or for any breach of the contract, the performance security may be forfeited and other suitable action may also be taken against the service provider.

In the event the NHM-Madhya Pradesh terminates the contract in whole or in part, the NHM-Madhya Pradesh may carry out risk purchase of services similar to those cancelled, with such terms and conditions and in such manner as it deems fit and the Service Provider shall be liable to the NHM-Madhya Pradesh for the extra expenditure, if any, incurred by the NHM-Madhya Pradesh for arranging such services.

In the case of the termination of contract, any unspent balance, if any shall be refunded by the agency/bidder to the NHM-Madhya Pradesh.

10. Termination for Insolvency

If the Service Provider becomes bankrupt or otherwise insolvent, it will inform NHM-Madhya Pradesh via

written notice & email within 7 days to terminate the contract. The NHM-Madhya Pradesh reserves the

right to terminate, without any compensation, whatsoever, to the Service Provider, and NHM-Madhya

Pradesh may forfeit the performance security.

11. Termination by Mutual Consent

In the event the NHM-Madhya Pradesh & Service Provider mutually agrees to terminate the contract, either

party shall give 60 days’ written notice to the other party and after the consent of both parties agreement

may be terminated without any Legal or Financial Obligation on any Party to the contract.

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12. Fraud and Corrupt Practices

In The Bidders and their respective officers, employees, agents and advisers shall observe the highest standard of ethics during the bidding Process. Notwithstanding anything to the contrary contained herein, the NHM-Madhya Pradesh may reject any bid without being liable in any manner whatsoever to the bidder/agency if it determines that the bidder/agency has, directly or indirectly or through an agent, engaged in corrupt practice, fraudulent practice, coercive practice, undesirable practice or restrictive practice in the bidding Process.

Without prejudice to the rights of the NHM-Madhya Pradesh here in above, if an bidder/agency is found by the NHM-Madhya Pradesh to have directly or indirectly or through an agent, engaged or indulged in any corrupt practice, fraudulent practice, coercive practice, undesirable practice or restrictive practice during the bidding Process, such bidder/agency shall not be eligible to participate in any tender issued by the NHM-Madhya Pradesh during a period of 2 (two) years from the date such bidder/agency is found by the NHM-Madhya Pradesh to have directly or indirectly or through an agent, engaged or indulged in any corrupt practice, fraudulent practice, coercive practice, undesirable practice or restrictive practice, as the case may be.

For the purposes of this Clause, the following terms shall have the meaning hereinafter respectively assigned to them:

“Corrupt practice” means (i) the offering, giving, receiving, or soliciting, directly or indirectly, of anything of

value to influence the actions of any person connected with the bidding Process (for avoidance of doubt,

offering of employment to, or employing, or engaging in any manner whatsoever, directly or indirectly, any

official of the NHM-Madhya Pradesh who is or has been associated in any manner, directly or indirectly, with

the bidding Process.

“Fraudulent practice” means a misrepresentation or omission of facts or suppression of facts or disclosure of

incomplete facts, in order to influence the bidding Process;

“Coercive practice” means impairing or harming or threatening to impair or harm, directly or indirectly, any

person or property to influence any person’s participation or action in the bidding Process;

“Undesirable practice” means (i) establishing contact with any person connected with or employed or

engaged by the DHS with the objective of canvassing, lobbying or in any manner influencing or attempting to

influence the bidding Process; or (ii) having a Conflict of Interest

“Restrictive practice” means forming a cartel or arriving at any understanding or arrangement among Bidders

with the objective of restricting or manipulating a full and fair competition in the bidding Process.

13. Notices

Notice, if any, relating to the contract given by one party to the other, shall be sent in writing or by e-mail

or facsimile or post. The addresses of the parties for exchanging such notices will be the addresses as

incorporated in the contract.

14. Force Majeure

14.1 “Force Majeure” or “Force Majeure Event” means the occurrence of any event which (i) is beyond the reasonable control of the PPSA, and (ii) the PPSA could not have preventedor overcome by exercise of due diligence and following Good Industry Practice, and (iii)has material adverse effect on the PPSA, such that it affects the performance by the PPSAof its obligations under this Contract. Such events may include, but are not limited to,wars or revolutions, fires, epidemics, act of God, natural calamities, quarantinerestrictions, strikes/ boycotts, Expropriation or compulsory acquisition in national interestof any rights of the PPSA and unlawful revocation of, or refusal to renew or grant withoutvalid cause, any clearance, license, permit etc. which is required by the PPSA to performits obligations under this Contract.

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14.2 Upon the occurrence of a Force Majeure Event, the PPSA shall forthwith notify theAuthority within 48 hours after it knew, or when it ought to have reasonably known, of itsoccurrence and shall provide the requisite information sought by the Authority from timeto time regarding it. The PPSA shall not be liable for any delay or failure in performanceof its obligations under the Contract which is the result of an event of Force Majeure. If aForce Majeure Event subsists for a period of 180 days or more within a continuous periodof 365 days, the Authority may in its discretion terminate this Contract by issuing atermination notice to the PPSA without being liable in any manner whatsoever. Nopayment shall be due and payable by the PPSA to the Authority in case of termination ofthis Contract due to any Force Majeure Event; provided however that the Authority shallreturn the Performance Security to the PPSA within 30 days of such force majeuretermination and shall pay any outstanding Test Fee due and payable for the Servicesrendered by it till date of termination due to Force Majeure Event after deducting anyoutstanding amount due and payable by the PPSA to the Authority under the provisionsof this Contract.

15. Resolution of disputes

Any dispute or difference or claim arising out of or in relation to this Agreement, will be settled by reaching

a mutual understanding between the parties.

If any further dispute arises between the parties thereupon, the same will be settled as per the Madhya

Pradesh MadhyasthaAbhikaran Act.

16. Signing of the contract

The contract agreement between NHM-Madhya Pradesh and the selected agency/bidder should be executed within 15 days of the issue of the Letter of Intent (LoI) by the NHM-Madhya Pradesh for the concerned Division.

17. Start of the services

The service provider shall establish project offices, in each the district of the concerned division and recruit and depute the manpower, in full conformity to the contract, within 15 days from the date of signing of the contract agreement with the NHM-Madhya Pradesh. If the services are not rolled-out within this timeline, NHM-Madhya Pradesh or the authorities decided by NHM-Madhya Pradesh may impose a penalty of INR 10,000/- per day of delay. If service provider fails to start the services beyond 60 days, NHM, Madhya Pradesh will issue Notice to the agency. 18. Sub-Contracts Sub-letting/Sub-contracting of the contract work assigned would not be allowed under any circumstances and contract may be terminated in case the agency sublets or sub-contracts its liabilities/responsibilities/obligation to other. Penal action may also be taken against the

agency/bidder.However, agency might consider contracting out work related to X-ray

services and sputum collection & transport

Mission Director

State Health Society

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Madhya Pradesh

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Annexure 1: Declaration by Bidder

Format for Affidavit Notary attested or sworn before executive magistrate certifying that

Entity/Promoter(s) / Director(s)/Members of Entity are not Blacklisted (On a Stamp Paper of INR 1000)

Affidavit

I, M/s....................................., (the names and addresses of the registered office) hereby certify and confirm

that we or any of our promoter(s) / director(s) are not blacklisted/barred/convicted by any court of law for

any criminal or civil offences/declared ineligible by State Health Society Madhya Pradesh /DHS or any other

entity of GoMP or any entity of state government or Govt. of India, or any local self-government body or

public undertaking in India for participating in future bids for unsatisfactory performance, corrupt, fraudulent

or any other unethical business practices or for any other reasons, as on date of submission ( upload) of

online bidding document.

And that we are hereby, declaring all ongoing litigations where our promoter(s)/director(s) are involved in

with any government agency/state/central department/PSU, and as mentioned below:

1.

2.

3.

4.

We further confirm that we are aware that, our Application for the captioned Project would be liable for

rejection in case any material misrepresentation is made or discovered at any stage of the Bidding Process or

thereafter during the contract period and the amounts paid till date shall stand forfeited without further

intimation.

Dated this............................................. Day of.........................., 2019

Name of the Bidder/agency…………………………

Signature of the Authorized Person:……………….

Name of the Authorized Person:……………

Designation of the Authorized Person:……………….

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Annexure 2: PROPOSAL COVERING LETTER

[On the Letter head of the Bidder]

Date:

To

The Mission Director

National Health Mission, Madhya Pradesh (NHM-Madhya Pradesh)

Re: Tender for selection of service providers for working as a Patient Provider Support Agency (PPSA) for

providing Tuberculosis (TB) related services under Revised National Tuberculosis Control Program

(RNTCP) program in 49 districts in the state of Madhya Pradesh.

Dear Sir / Madam,

We, the undersigned, offer for selection of service providers for working as a Patient Provider Support

Agency (PPSA) for providing Tuberculosis (TB) related services under Revised National Tuberculosis Control

Program (RNTCP) program in 49 districts in the State of Madhya Pradesh, in the

Division……………………..<Mention the name of the Division(s)>, in accordance with your Request for Proposal

vide Ref No .................................dated ............... We are hereby submitting our Proposal for the same.

We are submitting our proposal in our own individual capacity without entering into any association / as a

Joint Venture. We hereby declare that all the information and statements made in this proposal are true and

accept that any misinterpretation contained in it may lead to our disqualification.

Our proposal is binding upon us and subject to the modifications resulting from project specific contract and

contract negotiations.

We understand that the NHM-Madhya Pradesh, may cancel the selection process at any time and that you

are neither bound to accept any proposal you receive nor to select the agency, without incurring any liability

to the bidders. We acknowledge the right of NHM-Madhya Pradesh to reject our bid without assigning any

reason or otherwise and hereby waive our right to challenge the same on any account whatsoever.

We shall make available to NHM-Madhya Pradesh any additional information it may find necessary or require

supplementing or authenticate the proposal.

We certify that in the last three years, we have neither failed to perform on any contract, as evidenced by

imposition of a penalty or a judicial pronouncement or arbitration award, nor been expelled from any project

or contract nor have had any contract terminated for breach on our part.

We declare that:

a. We have examined and have no reservations to the tender Documents, including any Addendum issued

by NHM-Madhya Pradesh;

b. We have not directly or indirectly or through an executive engaged or indulged in any corrupt practice,

fraudulent practice, coercive practice, undesirable practice or restrictive practice in respect of any tender

or request for proposal issued by or any contract entered into with NHM-Madhya Pradesh or any other

public-sector enterprise or any government, Central or State; and

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c. We hereby certify that we have taken steps to ensure that no person acting for us or on our behalf will

engage in any corrupt practice, fraudulent practice, coercive practice, undesirable practice or restrictive

practice.

d. We declare that We/any member of the company, are/is not a Member of a/any other company applying

for selection.

e. We certify that in this regard that we have not been convicted by a court of law.

f. We hereby irrevocably waive any right which we may have at any stage at law or howsoever otherwise

arising to challenge or question any decision taken by NHM-Madhya Pradesh and / or the Government of

Madhya Pradesh in connection with the selection of agency or in connection with the selection process

itself in respect of the above-mentioned project.

g. We agree and understand that the proposal is subject to the provisions of the tender document. In no

case, I/We shall have any claim or right of whatsoever nature if the assignment is not awarded to me/us

or our proposal is not opened.

h. We agree to keep this offer valid for 180 days from the proposal due date specified in tender.

i. A Power of Attorney(PoA) in favour of the authorized signatory to sign and submit this Proposal and

documents is also attached herewith.

j. In the event of my/our being selected, I/We agree to enter into a contract for the project awarded to us

by the NHM-Madhya Pradesh.

k. We agree and undertake to abide by all the terms and conditions of the tender Document. In witness

thereof, I/we submit this proposal under and in accordance with the terms of the tender document.

Yours sincerely,

Authorized Signature [In full and initials]:

Name and Title of Signatory:

Name of Company:

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Annexure 3 Authorization Letter

AUTHORIZATION LETTER FOR SIGNING OF PROPOSAL

(On Non – judicial stamp paper of Rs.1000/- duly attested by notary public)

POWER OF ATTORNEY

Know all men by these present, we__________________ (name and address of the registered office of the

Single Entity) do hereby constitute, appoint and authorize Mr. / Ms.____________ R/o _____(name and

address of residence) who is presently employed with us and holding the position of

________________________________as our authorized representative, to do in our name and on our

behalf, all such acts, deeds and things necessary in connection with or incidental to the bid of the firm/

organization, _______________ for “Selection of service providers for working as a Patient Provider

Support Agency (PPSA) for providing Tuberculosis (TB) related services under Revised National

Tuberculosis Control Program (RNTCP) program in 49 districts in the state of Madhya Pradesh” (the

“Project”), including signing and submission of all documents and providing information / responses to

State Health Society Madhya Pradesh (NHM-Madhya Pradesh), representing us in all matters in

connection with our bid for the said Project.

We hereby agree to ratify all acts, deeds and things lawfully done by our said attorney pursuant to this

Power of Attorney and that all acts, deeds and things done by our aforesaid attorney shall and shall

always be deemed to have been done by us. Dated this the …………………………….. day of 2019.

For …………………………………………..

(Name, Designation and address)

Accepted

……………………. (Signature)

(Name , title and address of the Attorney)

Date:

Note:

(i) The mode of execution of the Power of Attorney (PoA) should be in accordance with the procedure ,

if any, laid down, by the applicable law and the charter documents of the executants and when it is so

required the same should be under common seal affixed in accordance with the required procedure.

(ii) In case, an authorized director of the bidder/agency signs the bid, a certified copy of the appropriate

resolution/document conveying such authority may be enclosed in lieu of the Power of

Attorney(PoA).

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Annexure 4: Particulars of the Bidder’s Organization

PARTICULARS OF THE BIDDER’S ORGANISATION

Name and full address of the organization

Details of Registered Office

Address

Telephone No(s)

Fax No(s)

E-mail address(Official):

Organization website:

Year of Incorporation:

Turn Over of the Organization (in crores)

2015-16:

2016-17:

2017-18:

NitiAyog Portal Registration

Income Tax Registration number (PAN)

Goods and Services Tax(GSTN):

Type of organization (Company/Society/Trust)

Registered in Planning Commission Portal for NGOs

Name and addresses and designation of the persons who will

represent the Bidder while dealing with the NHM-Madhya

Pradesh

(Attach letter of authority)

Has the organization blacklisted by any state or central

government entity or any of its undertakings

(Authorized Signatory)

Name: ________________________

Designation & Authority: __________

Place: _________________________

Date: __________________________

Stamp: ________________________

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Annexure 5: Bank Guarantee Proforma

PROFORMA FOR BANK GUARANTEE FOR PERFORMANCE SECURITY

(To be stamped in accordance with Stamp Act)

Ref: Bank Guarantee No.: Date:

To

The Mission Director

National Health Mission, Madhya Pradesh (NHM-Madhya Pradesh)

Dear Sir,

WHEREAS........................... (Name of Bidder) hereinafter called "the Bidder", has been identified and selected

for the Division of …………………… (Mention the name of the Division), and has undertaken, in pursuance of

Contract dated ... 2019 (hereinafter referred to as “the Contract") to implement the [Tender Notice Selection

for selection of service providers for working as a Patient Provider Support Agency (PPSA) for providing

Tuberculosis (TB) related services under Revised National Tuberculosis Control Program (RNTCP) program in 49

districts in the state of Madhya Pradesh].

AND WHEREAS it has been stipulated in the said Contract that the bidder shall furnish a Bank Guarantee ("the

Guarantee") from a Scheduled Bank for the project/performance of the [Tender Notice Selection of service

providers for selection of service providers for working as a Patient Provider Support Agency (PPSA) for

providing Tuberculosis (TB) related services under Revised National Tuberculosis Control Program (RNTCP)

program in 49 districts in the State of Madhya Pradesh] as per the contract. WHEREAS we ("the Bank", which

expression shall be deemed to include it successors and permitted assigns) have agreed to give the SHS,

Madhya Pradesh the Guarantee:

THEREFORE, the Bank hereby agrees and affirms as follows:

1. The Bank hereby irrevocably and unconditionally guarantees the payment of ………….., to the State

Health Society, Madhya Pradesh (NHM-Madhya Pradesh) under the terms of their contract dated on

account of full or partial non-performance / non- implementation and/ or delayed and/ or defective

performance / implementation. Provided, however, that the maximum liability of the Bank towards

NHM-Madhya Pradesh, under this Guarantee shall not, under any circumstances, exceed in aggregate.

2. In pursuance of this Guarantee, the Bank shall, immediately upon the receipt of a written notice from

State Health Society, Madhya Pradesh (NHM-Madhya Pradesh) stating full or partial non-

implementation and/ or delayed and or defective implementation, which shall not be called in question,

in that behalf and without delay/demur or set off, pay to State Health Society, Madhya Pradesh (NHM-

Madhya Pradesh) any and all sums demanded by State Health Society, Madhya Pradesh (NHM-Madhya

Pradesh) under the said demand notice, subject to the maximum limits specified in Clause 1 above. A

notice from State Health Society, Madhya Pradesh (NHM-Madhya Pradesh) to the Bank shall be sent by

Registered Post (Acknowledgement Due) at the following address: Attention Mr.……………………….

(Mention the official address of the bidder)

3. This Guarantee shall come into effect immediately upon execution and shall remain in force for a

period of 42 months from the date of its execution.

4. The liability of the Bank under the terms of this Guarantee shall not, in any manner whatsoever, be

modified, discharged, or otherwise affected by:

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a. any change or amendment to the terms and conditions of the Contract or the execution of any

further contracts/Agreements.

b. any breach or non-compliance by the bidder with any of the terms and conditions of any

contracts/credit arrangement, present or future, between bidder and the Bank.

5. The Bank also agrees that State Health Society, Madhya Pradesh (NHM-Madhya Pradesh) at its option

shall be entitled to enforce this Guarantee against the Bank as a Principal Debtor, in the first instance

without proceeding against agency and not withstanding any security or other guarantee that State

Health Society, Madhya Pradesh (NHM-Madhya Pradesh) may have in relation to the bidder’s liabilities.

6. The Bank shall not be released of its obligations under these presents by reason of any act of omission

or commission on the part of State Health Society, Madhya Pradesh (NHM-Madhya Pradesh) or any

other indulgence shown by State Health Society, Madhya Pradesh (NHM-Madhya Pradesh) or by any

other matter or thing whatsoever which under law would, but for this provision, have the effect of

relieving the Bank.

7. This guarantee shall be governed by the laws of India and only the courts of Madhya Pradesh, shall

have exclusive jurisdiction in the adjudication of any dispute which may arise hereunder.

Dated this the ………………. Day of …………………….2019

Witness

(Signature) (Signature) (Name) (Name) Bank Rubber Stamp

(Official Address) Designation with Bank

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Annexure 6: AGENCY'S ORGANIZATION AND EXPERIENCE A - Agency’s Experience

Using the format below, provide information on each Assignment/ job for which your firm, and each partner in the case of consortium or joint venture, was legally contracted either individually as a corporate entity or as one of the major partners within an association, for carrying out consulting Assignment/job similar to the ones requested under this Assignment/job. In case of consortium, association of Agency, the Agency must furnish the following information for each of the consortium member separately.

Name of Agency—

Table- 1 Experience of any Public Private projects in RNTCP

Sl.

No.

Name of

Project

Project

area

Source of

funding

Date and year of

starting and completion

Description of Assignment

Name of senior professional staff of your firm involved

and functions performed

*The Bidder should provide details of only those projects that have been undertaken by it under its own name. Rows may be added in the aforesaid proforma as required.

Table- 2- Working experience of the Agency in the public health sector with Government or Donor Agency in the State/Country

Sl.

No.

Name of

Project Project area

Source of

funding

Date and year of

starting and

completion

Description of

assignment

*The Bidder should provide details of only those projects that have been undertaken by it under its own name. Rows may be added in the aforesaid proforma as required.

Table-3 -- Annual Turnover (in Rs.) of the organization in aggregate of the last three financial years ending March 2018

Sl. No. Financial Year Turn Over

Table 4— Fill this if the organization has operational set up with activities in health sector in the same divisions for which RFP has been submitted

Sl. No. Name of the district Date of establishment Whether exist at

present (Y/N)

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Documentary evidence is required for all of the above

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Annexure 7 - DESCRIPTION OF APPROACH, METHODOLOGY AND WORK PLAN FOR PERFORMING THE ASSIGNMENT/ JOB

[Technical approach, methodology and work plan are key components of the Technical Proposal. You are suggested to present your Technical Proposal divided into the following three chapters:

1. Approach & methodology

1.1 Provider Management

1.2 Case Finding Approach

1.3 Patient Management

2. Creativity & Innovation

3. Program Management Plan (Monitoring & Evaluation, Data management, analysis & reporting)

a) Approach and Methodology. In this chapter you should explain your understanding of the objectives of the Assignment/job, approach to the Assignment/job, methodology for carrying out the activities and obtaining the expected output, and the degree of detail of such output. You should highlight the problems being addressed and their importance and explain the technical approach you would adopt to address them. You should also explain the methodologies you propose to adopt and highlight the compatibility of those methodologies with the proposed approach.

b) Program Management and Work Plan. The Agency should propose and justify the main activities of the Assignment/ job, their content and duration, phasing and interrelations, milestones (including interim approvals by Authority), and delivery dates of the reports. The proposed work plan should be consistent with the technical approach and methodology, showing understanding of the TOR and ability to translate them into a feasible working plan. A list of the final documents, including reports, drawings, and tables to be delivered as final output, should be included here.

c) Organization and Staffing. The Agency should propose and justify the structure and composition of your team. You should list the main disciplines of the Assignment/job, the key expert responsible, and proposed technical and support staff.]

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