A New Era of Thinking Deloitte’s Dynamic Datacenter IBM BusinessConnect A New Era of Thinking 1 © 2016 IBM Corporation Deloitte’s Dynamic Datacenter Leveraging cloud to go exponential
A New Era of Thinking
Deloitte’s Dynamic Datacenter
IBM BusinessConnectA New Era of Thinking
1 © 2016 IBM Corporation
Deloitte’s Dynamic DatacenterLeveraging cloud to go exponential
A New Era of Thinking
Every morning in Africa, a gazelle wakes up.
It knows it must run faster than the fastest lion
or it will be killed.
Every morning a lion wakes up. It knows it
must outrun the slowest gazelle or it will
starve to death.
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starve to death.
It doesn‘t matter whether you are a lion or a
gazelle — when the sun comes up, you‘d
better be running.
A New Era of Thinking
Deloitte's Dynamic Datacenter – Going Exponential
A few real-life statistics : Cloud infrastructure : 35% growth in 12 monthsManaged datacenter : 20% growth in 8 months
15 brand-new client solutions liveRapid deployment – one engagement enabled in 24 business hours
How did we do thisSigned IBM deal Feb 2015
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Signed IBM deal Feb 2015Outsourced datacenter in 8 months
Rapid cloud adoption – first solution enabled in 5 weeks
Planning assumption now becomes 30% growth p.a.Similar to leaders in other industries
A New Era of Thinking
Deloitte is a multidisciplinary professional services firm,
leading in audit and consultancy practices in
Belgium
with appr.3000 staff members in 12 locations.
Deloitte Belgium - Overview
Bruges
Roeselare
KortrijkGhent
Antwerp
Jette
Charleroi
Hasselt
Liège
Diegem
Leuven
4
Deloitte in Belgium – An introduction 4
A New Era of Thinking
Services & Industries
Through our industry-focused approach, we offer
tailor-made business solutions in the following sectors:
• Consumer Business & Transportation (CB&T)
• Energy & Resources (E&R)
• Financial Services Industry (FSI)
• Life Sciences & Healthcare (LSH)
5Deloitte in Belgium – An introduction 5
• Life Sciences & Healthcare (LSH)
• Manufacturing (MAN)
• Public Sector (PUB)
• Real Estate (RE)
• Technology, Media & Telecommunications (TMT)
A New Era of Thinking
Rapid Environmental Change
6
A New Era of Thinking
ICT Strategy Belgium – Elevator Summary
• Enabling new business
• Focus on growth• Innovative client-supporting / client-facing solutions
• Reduce time to market with rapid infrastructure deployment for innovations
• Transforming the existing business
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• Focus on cost & productivity• Re-Engineering
• Standardisation & simplification
• Infrastructure landscape re-design
• Protecting the business
• Focus on security• Practitioner awareness
• 2-factor authentication (DIAS)
• Data protection (network and rights management)
A New Era of Thinking
PartnerCost efficiency and optimized services enabled
trust. Added value of IT is accepted and demanded by the business.
EnablerIT enables and drives innovation
into and for the business
Added value
valu
e cr
eatio
n
hig
hDegree of integration
Start
Target
Focus on Value Creation
8
Commodity Sole criteria are price / costs (i.e. focus on unit costs)
UtilityManaged services and capabilities, as well as total (service) costs become more important.
Cost focused
valu
e cr
eatio
n
low
low highMaturity of business to IT relationship
Start
A New Era of Thinking
The Dynamic Datacenter – Moore’s Law And More
Aggressive on Operations Cost, Hyper-flexible on Service Brokering
Projected financial impact of investments
9© 2015 IBM Corporation
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Getting in the driver’s seat for exponential growth.Understand business – and business cases.
A New Era of Thinking
To address industry challenges, business leaders can leverage cloud to transform their businesses
� Shifts CapEx to OpEx� Shifts cost from fixed to variable, pay as you go
Cost flexibility
Business Scalability� Allocate and release resources based on
demand� Gain from scale economics
Cloud empowers six potentially “game changing” business enablers
Cloud computing is a pay-per-use consumption and delivery model that enables real-time delivery of configurable computing resources (for example, networks, servers, storage, applications, services).
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Source: National Institute of Standards & Technology (US), IBM IBV Power of cloud study
Market adaptability
Masked complexity
Context-driven variability
Ecosystem connectivity
� Gain from scale economics
� Speeds time to market� Supports rapid prototyping and innovation
� Expands product sophistication� Simpler for customers/users
� Drives context-driven, user-centric experiences (preferences, movements, behaviors)
� Facilitates new value nets of partners, customers and other external players
� Enables industry platformsResource Pooling
Broad Network Access
Rapid Elasticity
On-demand self service
Measured service
Cloud’s essential characteristics
A New Era of Thinking
MORE READY FOR CLOUD
Workload migration categories
Migration plan
WAVE 1
Hig
h
Analytics
Dev/TestInfrastructure
compute
BU
SIN
ES
S V
ALU
E
Infrastructurestorage
A decision framework with identified criteria helps in prioritizing migration to cloud
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Note: The above is an indicative prioritization shown for typical workloads
MAY BE READY FOR CLOUD
NOT READY FOR CLOUD
WAVE 2
WAVE 3
Low High
Lo
w
Desktop/devices
Collaboration
Managedbackup
Industryapplications
Security
BusinessServices
DEPLOYMENT EASE
BU
SIN
ES
S V
ALU
E
A New Era of Thinking
Deloitte's Dynamic Datacenter – Business Drivers
Trigger : move to the Gateway
Strategic reasons
- 24/7 service
- Speed of technology evolution- Cost pressure
- Business innovation- Future-proofing our infrastructure
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- Future-proofing our infrastructure
Contraints and pre-requisites :
- Performance- Resilience
- Security
- Compliance
A New Era of Thinking
A thorough process for the datacentre strategy…
February 2013 Deloitte kick-off, Leuven. International audience, IBM assistance
March – July 2013 Market Review & Fact Finding; draft business case
August – December 2013 Datacenter Strategy Review (T-Systems); final business case
January – April 2014 RFP preparation
May-December 2014 RFP Process, 16 contenders
January 2015 Due Diligence process & final negotiations
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February 2015 Contract signature
March 2015 First go-live with cloud solutions
Autumn 2015 Migration of Diegem and Antwerp datacenters
A New Era of Thinking
Why IBM ?
Worldwide player
Professional reputationCapability / Ability to execute
Technology vision – a true partner
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A New Era of Thinking
Diegem Antwerpen IBM Machelen IBM Woluwe
Build / data copy / test
Machelen & Woluwe
Relocate Antwerpen -> Machelen
P
P
FO
FO
1
0
Strict Implementation Methodology To Ensure Zero Incidents
15© 2015 IBM Corporation
Cut over Production
Diegem -> Machelen
Relocate Diegem -> Woluwe
P
P
P
FO
FO
FO
2
3
A New Era of Thinking
A Fully Resilient Datacenter Architecture
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A New Era of Thinking
Parallel Track : Cloud Infra on Softlayer
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A New Era of Thinking
More Than Datacenter Only (1/3)Network Topology Changes Too
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A New Era of Thinking
More Than Datacenter Only (2/3)Network Topology Changes Too
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A New Era of Thinking
More Than Datacenter Only (3/3)Network Topology Changes Too
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A New Era of Thinking
Deloitte's Dynamic Datacenter – Changing Ways of Working
Organisational Change
Business Request HandlingShadow IT Melting Down
Intensified X-Functional Collaboration
Accounting, Funding & Budgeting
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A New Era of Thinking
Accounting for Technology Costs
Accounting Questions
• Cost charging mechanisms• Client / Contract Profitability
tracking• Pricing mechanisms
IaaS as a core business capability
• Centrally provided
• Business value drivers:• Speed
• Cost• Security
• Flexibility• Focus
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2222
Cost Implications
• Client-Facing costs are incurred centrally
• Cost growth can be exponential
Business Innovation
• New client facing solutions• All service lines
• Technology enabled
• Requires IaaS
A New Era of Thinking
Deloitte's Dynamic Datacenter – Strongholds and Pitfalls
Murphy is a valuable team member
Scarce resources are better resources
No Risk - No Fun !
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Big Risk - No Fun Either … !
The Long Tail - and other stories about the importance of coffee
Tech Debt
Human Debt
A New Era of Thinking
Deloitte's Dynamic Datacenter – Where do we go next ?
Continuous Improvement & Optimisation
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Iaas – PaaS – DCaaS
Hybrid
Multi-Vendor
A New Era of Thinking
IT’s Mission @ Deloitte
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A New Era of Thinking
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© 2014. For information, contact Deloitte Belgium