Dell

• 1. By:Jagjyot Singh Chadha Shaswati Sen Poulomi Sen Priya Khurana Chaitanya Bansal

2. Introduction

• Founded by: Michael Dell (CEO) in 1984

• Revenue $57.4 billion (2007)

• Net income $2.6 billion (2007)

• Employees 90400

• Operate in 34 countries.

• Slogan: Uniquely You

3. History

• Dell grew through the1980 s and1990 s to become at one stage the largest seller of PCs and servers.

• In1992Dell first time enter into the Fortune 500 list.

• In1996 , Dell began selling computers via its web site.

• In1999 , Dell overtook Compaq, to become largest seller of personal computers in US.

• In2006rank of Dell is 25 thin fortune 500.

• It currentlyholds the second spot in the hardware computerindustry behind Hewlett-Packard after the latter's merger with Compaq in 2002.

4. E E 5. Traditional Business Model

• Dell sold its product to End user customer /corporate customers.

• Using direct sales model via Internet and Telephone network.

6. Dell Online

• Started in 1996

• website www.dell.com

• Dell online is a high success story industry analyst

• Millions of people visit the website each week and generate millions of dollars revenue.

• Dells business modelis to let the customer configure the product on the web and fulfill within 36 hours.

• Customers can check theorder statusand also get thetechnical helponline.

7. DELLs VALUE WEB MODEL 8. DELLs VALUE WEB MODEL ComponentSuppliers 9. Component supplier

• The suppliers of high-tech components, such as microprocessors and software provided by firms such as Intel and Microsoft,

• The low-tech, low-differentiation components manufacturers who compete on prices and availability.

10. DELLs VALUE WEB MODEL CMs/OEMS 11. Original equipment Manufacturer(OEM)

• The OEMs traditionally would receive all the parts from their suppliers, assemble the computers in their production lines and ship them over to their distributors, or Corporate resellers.

• e.g. Company XYZ receive parts from Intel (processor), Microsoft (software) then this company assemblethe computer to Santech computer.

Supplier OEM 12. DELLs VALUE WEB MODEL Distributors 13. Distributors

• They generally supply to corporate resellers and other distributors.

• They carry large quantities of different products, to increase their leverage when dealing with their customers.

• They also provide specific software, peripherals, furniture, etc, as well as service.

• e.g. Ingram Micro, Tech Data, Computer 2000, and Santech .

14. DELLs VALUE WEB MODEL System integrators 15. Corporate resellers/System Integrators

• The corporate resellers or systems integrators generally buy systems directly from manufacturers and install these systems at their corporate clients.

• These are firms whose main purpose is to provide customization to their clients.

integrate software, hardware, and network capabilities 16. Manufacturer Manufacturer consumer commercial 17. Particular Name of companies Component parts Intel(microprocessors), Sony(picture tube),Third party hardware and software supplier Microsoft Distributors Ingram Micro, Tech Data, Computer 2000, and Santech . Retailers Wal-Mart, Office Max, Computer City, CompUSA and Micro-Center System integration Wang, Unisys, and IBMRepair and Support companies Wang, Unisys, IBM and BancTec 18.

• Dells model looks surprisingly simple.

• Behind this simple model is the complex hard to imitate core capabilities developed over 15 years.

19. Benefits to company by such distribution

• CASH:Dell maintains a negative cash conversion cycle means the payment receive for product before it has to pay for material.

• COST:

• Dells direct sales and build-to-order model has achieved superior performance in the PC industry in terms of inventory turnover, reduced overhead, cash conversion, and return on investment

• Bypassing the reseller channel that causes further cost reduction to company.

20.

• CRM:Direct customer relationship is the key to Dells business model, and provides distinct advantages over the indirect sales model.

• DEMAND FORECAST : Dell additional advantages over indirect PC vendors who must try to forecast demand and ship products based on those forecasts.

21. Benefits to customer by such distribution

• Tailored offerings from Dell in terms of add-on products and services.

• Very customizable systems at an affordable rate, since Dell manufacturing builds specifically for each customer.

22. Thank You