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Dell Client Solutions Transforming the future
Emad Sallam
Client Solutions Marketing Manager
Change can bring rich opportunities
Technology is transforming
the way we live and work at
an ever-increasing pace.
“Our vision is for a strategically aligned family of businesses that brings together the entire infrastructure from hardware to software to services - from the edge to the data center to the cloud. Dell Technologies becomes the leader in the traditional technology of today and cloud-native infrastructure of tomorrow.”
“Technology has always been about enabling human potential.”
– Michael Dell
– Michael Dell
Voice of the Customer Feedback
Gather Customer Feedback
Aggregate Findings
Share Feedback
Create Action Plan
Track Progress
Collect input from multiple sources
• Customer on-site interview process
• Sales teams
• Social Media, ratings and reviews
• User trials
Findings are then integrated into a database of feedback and issues
Share findings with key stakeholders to raise awareness
• Planning team
• Design and engineering
• Quality team
Quality team continues to watch issues post recommendations
Cross-functional team makes recommendations for customer-led improvements
Delivering innovation to the broadest set of our customers globally
Driving out inefficiency everywhere
Delivering a superior long-term
value
Democratizing technology
for the benefit of all
CAPABILITY
COMPLEXITY COST
Optimized performance Most interactive UX Worry-free power
Front-of-screen experience Great design Freedom from wires
Innovation that customers really want
Work is evolving
The Workforce
is transforming
The Workplace
is everywhere
The Solutions make
it all possible Thin / Zero
clients Tablets &
Smart Phones
Cloud Ultrabooks &
2 in 1s
According to TBR in
all 22 Satisfaction
attributes
WW for the last 2
Years / 15 Years
straight in N.A.
By Laptop
Magazine; 1st place
in innovation
Sales worldwide
Precision
Workstations
#1 Reliability
#1 WW Display
#1 Windows PC
#1 Rack based
Workstations
• World’s smallest 13.3” laptop – XPS 13
• World’s smallest 15” laptop – XPS 15 / Precision 5000 (5510)
• World’s First 30” OLED display
• World First VR Ready Workstations
• World’s largest technology recycler - First to use recycled carbon fiber in laptops
• 2016 Gold Award in the endpoint security category - Dell Data Protection | Endpoint Security Suite given
• Only Vendor to offer malware detection at the BIOS level – Patent technology
• 50 CES Innovation & Design awards for both 2015 & 2016
#1 Thin Client
#1 Desktops
In United States
since 2002
(15 Years)
Customers are focusing on refresh across all markets and sectors
25+ billion “Things” to manage
across the globe
$7.1 trillion in 2020
The worldwide market for
IoT solutions will grow to 1.8+ billion PC’s installed base
were 600 million >4
years old
There’s a PC refresh going on
Dell can make it happen
Meet the world’s most secure, manageable and reliable
commercial desktops.
OptiPlex
XPS & Latitude
The highest standard for work.
The best products for the worst
Latitude 12 Rugged Tablet
12” fully rugged tablet
Latitude 12 Rugged Extreme
12” fully rugged convertible
Latitude 14 Rugged
14” rugged notebook
Latitude 14 Rugged Extreme
14” fully rugged notebook
Put power behind your ideas.
Precision Dell Precision Put power behind your ideas
Best client portfolio ever to address evolving needs…
New portfolio focusing on
IT, design & productivity
• 43% smaller chassis in an improved
OptiPlex portfolio
• Thinner, lighter and broader Latitude
portfolio
• Precision is the most complete workstation
portfolio on the market
• Best in class Rugged systems incl. tablets
• New Vostro form factor (new desktop
design); thinner & lighter notebooks
• Premium XPS as the smallest 15” Ultrabook
with E2E screen
• The most immersive PC gaming experience
anywhere
• Stay connected to your world with
computing that’s both easy and inspiring.
Ecosystem - Displays & Client Peripherals
Dell Monitors
Our award-winning
Consumer & Commercial
monitors fit all of your
customers application &
budget requirements
• Wired, Wireless & Mobile
connectivity options with
advanced ergonomics
• 13 resolution options
including HD, FHD & UHD
for unparalleled
performance
Conference Solutions
From ultra-mobile and
small meeting room, to
boardroom and theatre
size, Dell Projectors &
Large Format Displays are
designed to elevate office
& workgroup collaboration.
• Best of breed range of
Dell and 3rd party products
are also available to enable
you to offer your customers
a complete end-to-end
solution
Client Peripherals
Dell Client Peripherals are
designed to complement
your Dell system and
enhance the user’s
experience
• Dell products are designed
and tested to perfectly
complement Dell systems
to fit your needs.
• Simple, convenient, single-
source availability, backed
by outstanding support.
Thunderbolt™ 3 brings Thunderbolt to USB-C
More
Speed
More
Protocols
The USB-C that does it all.
More
Pixels
More
Power
Dual 4K displays
60hz
100W
charging
15W
device
40 Gbps – fastest connection
PCs – TABLETS - SERVERS – STORAGE – NETW ORKING – CONVERGED INFRASTRUCTURE – SOFTWARE – SOLUTIONS
Dell EMC Services: Portfolio
E M C
D E L L E M C S E R V I C E S P U R P O S E To provide customers & partners with efficient & effective business outcomes through strategic guidance & technology expertise
D E L L
BETTER TOGETHER
TECHNOLOGY &
DEPLOYMENT
SERVICES
CONSULTING
SERVICES
MANAGED
SERVICES
SUPPORT
SERVICES
CLOUD
SERVICES
EDUCATION
SERVICES
Our Goal is “#1 Customer Experience”
Listen
Learn
Innovate Develop
Deliver
Products
Services & Support
Solutions ROI & TCO
Ecosystem
Environment
Thank you
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