DELHI - Empathy & Design

Delhi Delights 2.0m y c o n v e r s a t i o n s w i t h D e l h i

treatsfrom the

street…

Observation # 1

there is a sense of nostalgia for the city that Delhi was…

this is Delhi today, this is Delhi everyday

I want everyDelhi-ite to step out and ‘make nice’ & I want them to do so willingly!

how can we influenceor change behaviour?

can we train people inspecific behaviours?

Perhaps…

The tongue rein for excessive profanity

observation # 2

try something other than tortureand punishment

each portrait is a different eco-soci0-cultural household from Delhi

1 2

3 4

Observation # 3

people are generally nice, hospitable, caring - it is human nature to findemotional connection

How do we get people to think about /carefor others too?

is empathy…

1. Cognitive The drive to identify another persons thoughts and feelings

2. AffectiveThe drive to respond appropriately to another persons thoughts and feelings

an alternative

lowEmpathy

highEmpathy

StressedTired Fear ThreatenedPropaganda

Shared culture

FamilyFriendsPeersNations

Release of Oxytocin(love hormone)

High Testosterone(women empathize better)

Empathy Map by David Gray

Establishing an Urban Empathy Circuit

City

Governance(policy makers, PWD, urban planners etc.)

Citizen Society

can designencourage

empathy…