Decision Making in an e World

Presented byLaura Stone and Chris Guerra, Arizona State Library

DECISION MAKING IN AN eWORLD

WHAT WE’LL TALK ABOUT

Statistics!

Why are they being collected?

Who is collecting them?

What are they collecting?

Where can you find them?

How are they being used?

And most importantly…

How can you get in on the action?

WHY COLLECT LIBRARY STATS?

Accountability

Measure Change

Compare With Other Libraries

To Tell Library Story

Reports

Track National Trends

The Arizona State Library collects, edits and disseminates statistical information on public libraries in the state.

This information is shared with the Institute of Museum and Library Services, and is part of a national effort to collect library data.

Cooperative: Public Libraries; State Libraries; Institute of Museum and Library Services.

ARIZONA PUBLIC LIBRARY STATISTICS SURVEY HTTP://WWW.AZLIBRARY.GOV/EXTENSION/APLS.ASPX

PLSC Says:

All legally established agencies that operate one or more direct public library service outlets.

In Arizona:

Public libraries

Volunteer libraries serving as public libraries

Private libraries serving as public libraries

Tribal libraries

County library district offices

ARIZONA PUBLIC LIBRARY STATISTICS SURVEY: WHO PARTICIPATES?

General Information

Library Staff

Library Revenue and Expenditures

Library Collections

Library Services (Adult and Children)

ARIZONA PUBLIC LIBRARY STATISTICS SURVEY: WHAT’S COLLECTED?

The Public Library Data Service (PLDS) captures data (voluntarily submitted annually) from public libraries throughout the U.S. and Canada on:

staffing, operating finances, output measures, interlibrary loaning, and technology provisions,. special topic each year

PUBLIC LIBRARY DATA SERVICE: HTTP://WWW.ALA.ORG/PLA/PUBLICATIONS/PLDS/

This study conducts a national survey of public libraries to explore the digital inclusion roles of public libraries in four areas:

Public access technology infrastructure resources and capacity (e.g., public access workstations; broadband connectivity).

Digital content, services, and accessibility.

Digital literacy (including languages in which instruction is offered).

Domain-specific services and programs (civic engagement, education, health and wellness, and workforce/employment).

The Digital Inclusion Survey is funded by the Institute of Museum and Library Services, and conducted by the American Library Association (ALA) Office for Research & Statistics and the Information Policy & Access Center at the University of Maryland.

DIGITAL INCLUSION SURVEY:HTTP://DIGITALINCLUSION.UMD.EDU/

Public Libraries and the Internet Surveys 14 surveys since 1994; beginning in 2006, the national Public Libraries and the

Internet series of surveys became part of the larger Public Library Funding & Technology Access Study funded by the American Library Association and the Bill & Melinda Gates Foundation. The Information Policy & Access Center manages the national public library survey portion of the larger study.

The Public Library Funding & Technology Access Study assesses public access to computers, the Internet and Internet-related services in U.S. public libraries, and the impact of library funding changes on connectivity, technology deployment and sustainability.

iPAC: HTTP://WWW.PLINTERNETSURVEY.ORG/

This voluntary assessment program provides libraries with benchmarks, best practices, tools and resources that support continuous improvement and reinvestment in public technology services. EDGE helps libraries connect their services to community priorities.

EDGE will be available to public libraries nationwide at no cost in January 2014.

To learn more, visit http://www.libraryedge.org/

Funded by Gates, led Urban Library Council, with support from ALA, PLA

THE EDGE INITIATIVE:HTTP://WWW.LIBRARYEDGE.ORG/

The Impact Survey is an online survey tool designed for public libraries to better understand their communities and how people use their public technology resources and services. Designed to quickly and easily provide librarians with data on how their patrons use library technology services.

University of Washington Information School

In beta; free until July, 2014

THE IMPACT SURVEY: HTTP://WWW.IMPACTSURVEY.ORG

Project Impact:

To identify and help develop regional and national demonstration projects that will guide the improvement, measurement, and validation of each public library outlet as place in serving the diversity of populations within the local community.

iMAP: HTTP://WWW.IMAPLIBRARIES.ORG/

U.S. Politics

Media & News

Social Trends

Religion

Internet & Tech

Hispanics

Global

PEW RESEARCH CENTER:HTTP://WWW.PEWRESEARCH.ORG/

IMLS: HTTP://WWW.IMLS.GOV/RESEARCH/PUBLIC_LIBRARIES_IN_THE_

UNITED_STATES_SURVEY.ASPX

IMLS RESEARCH:HTTP://WWW.IMLS.GOV/RESEARCH/PUBLICATIONS.ASPX

RETURN ON INVESTMENT (ROI)

Sacramento Public Library Use Value Calculator: http://www.saclibrary.org/About-Us/Library-Value-Calculator/

Library Research Service ROI Calculators: http://www.lrs.org/data-tools/public-libraries/roi-calculators/

Maine State Library Use Value Calculator: http://www.maine.gov/msl/services/calculator.htm

RETURN ON INVESTMENT (ROI)

Partnership with library, school district and ASU

Parental permission

Scantron forms

Analysis and report by ASU

SCOTTSDALE PUBLIC LIBRARY SUMMER READING EVALUATION

PROGRAM

Public Libraries Play A Large Role in Arizona

Library Visits Arizonans visited their public libraries 28 million times in 2010-11, or more than 2.3 million times per month. In comparison, the 2012 total attendance for the Diamondbacks was 2.1 million people; 514,000 for the Phoenix Suns; 509,241 for the Coyotes, and 487,125 for the Arizona Cardinals.

Internet Usage There are 5,248 computers in public libraries that connect to the internet. Almost 6 million uses were noted in 2010-11.

Books Borrowed Arizonans borrowed almost 53 million items from their libraries, 8.1 items for each person in the state. In comparison, the average American attends the movies 6.8 times each year.

Library Cardholders There were 3,387,355 registered library cardholders in Arizona 2010-11. In comparison, 3,221,133 Arizonans had voter registration cards in January, 2013; 2,323,679 voted in November, 2012.

Library Collections There are 200 public library buildings in Arizona. They hold 8.3 million print books; 1.3 million e-books; 655,000 audio materials, and 940,00 videos. More than 50 rural Arizona communities have no bookstore.

USER GENERATED REPORTS

School of Data: School of Data works to empower civil society organizations, journalists and citizens with the skills they need to use data effectively - http://schoolofdata.org/.

https://infogr.am/: Free tool to illustrate your data. (See the full graphic at: https://infogr.am/NC-public-library-summer-reading/).

SOME RESOURCES TO GET STARTED

Contact Information

Laura [email protected](602) 926-3469

Chris [email protected](602) 926-3811

For any additional comments, questions or concerns, please contact us.