DECIDING TOGETHER UX London Dan Klyn
DECIDING TOGETHER
UX London
Dan Klyn
http://iainstitute.org
Three Tools for
Deciding Together
DESIGN IS THERENDERING OF INTENT
Jared Spool
Consensus is a con
Coherence from durable agreement
1. Dumb Models
“Now that I see it…”
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GOOD FOR
• Establishing what “things” are
• Relative understanding of scale
• Shake loose from UI-centricity
Make A Dumb Model
10min
• A physical inventory of the things
A discussion about how these two things relate.
From The Design Behind The Design Behind The Design, by Jason Hobbs 2014
The one thing is more important, or there’s more of one thing, in relation to the other thing.
From The Design Behind The Design Behind The Design, by Jason Hobbs 2014
The one is a sub-set of the other, and is of central importance to the latter.
From The Design Behind The Design Behind The Design, by Jason Hobbs 2014
The one is a sub-set of the other but is not core, just a part.
From The Design Behind The Design Behind The Design, by Jason Hobbs 2014
That’s no moon...
From The Design Behind The Design Behind The Design, by Jason Hobbs 2014
The two things are related however the smaller exists or has presence beyond the larger.
From The Design Behind The Design Behind The Design, by Jason Hobbs 2014
The two things are related, the smaller is not a part of the larger, exists or has presence beyond the larger and is further away in relevance or importance to the conversation.
From The Design Behind The Design Behind The Design, by Jason Hobbs 2014
Make A Dumb Model
10min
• A physical inventory of the things
Make Another Dumb Model
10min
• A perceptual inventory of thing doing
SHOW&
TELL
2. Tetrad Analysisfrom the work of Marshall McLuhan
As Tom Wolfe has aptly inquired, What if McLuhan is right? Suppose he is what he sounds like—the most important thinker since Newton, Darwin, Freud, Einstein and Pavlov?
any understanding of social and cultural change is impossible without a knowledge of the way media work as environmentsMassage
Tetrad Analysis
reverseinto
documentation
retrievedirt + stick
obsolescechalkboard
COOLenhanceextent of what we can talk about together in real time
WHITEBOARD
reverseinto
depiction
retrievemaquettes
obsolescecomps
enhanceability of architect to describe what might be good to do
COOL
WIREFRAME
reverseinto
the product itself
retrievestructural engineer’s “working drawings”
obsolescecomps
HOTenhanceability of designers to indicate how the UI should be built
WIREFRAME
Tetrad Analysis
Refactor Your Dumb Modelbased on Tetrad Analysisof your Metaphor
15min
3. PerformanceContinuums
From the work of Richard Saul Wurman
EITHER / OR
VS
A map is not the territory it represents, but, if correct, it has a similar structure to the territory, which accounts for its usefulness.
- Korzybski
YET
4 3 2 1 0 1 2 3 4 55
Aesthetics Tangibility
GOOD FOR
- Externalizing internal will
- Depersonalizing direction-setting
- Setting goals and establishing O’s (vs KR)
- Measuring the gap between current state
and desired future state(s)
Modeling stakeholders’ intent
NOT GOOD FOR
- Stakeholders are unwilling to decide
- Stakeholders are unwilling to prioritize
- Fear is a primary energy source in the
organization
Certain conditions are unhelpful
Build An Intention Modelbased on prior conceptual models +tetrad analysis
15min
Service Acquire
Local Files Stream
About me, for me About me, for others
Render Your Intentdescribe the changes thatyou’d make to the product to better align it with your team’s intent
15min
TACTICS
- Do the session around this by itself;
don’t try to make it part of another
meeting
- Emphasis in the tabulated results can be
positional movement, or magnitude of
the “gap” to close, or both
For Intention Modeling
INTENT
STRUCTURE
MEANING
@undrstndng
http://understandinggroup.com
@danklyn
Works Cited4Jared Spool. (2003) UIE Tips: Design is the Rendering of Intent. Accessed at: https://www.uie.com/brainsparks/2013/12/30/uietips-design-is-the-rendering-of-intent/
5Photograph titled Welsch Choir [no date recorded]. From the George Grantham Bain Collection, Library of CongressAccessed at: http://www.loc.gov/pictures/item/ggb2006010482/marc/
6 Toolshed. West Dean College, West Sussex England UK. (2016) Photo by Dan Klyn.
7 - 8Zoolander. (2001)Parmount Pictures.
18 - 24 Jason Hobbs, The Design Behind The Design Behind The Design. (2015)Accessed at: http://www.slideshare.net/jasonhobbs77398/the-design-behind-the-design-behind-the-design
25 Joshua Prince Ramus (2006), Behind The Design of Seattle’s Library [TED talks].Accessed at: https://www.ted.com/talks/joshua_prince_ramus_on_seattle_s_library?language=en
26 March 1967, A Schoolman’s Guide To Marshall McLuhan. John M. Culkin. Saturday Review Magazine
27 March 1969, The Playboy Interview: Marshall McLuhan. Playboy Magazine
28Marshall McLuhan predicts Amazon
29Marshall McLuhan and Quentin Fiore (1967). The Medium is the MassageNew York: Random House.
32McLuhan on Hot and Cool medium
38Calamity Jane. (1963)Warner Brothers
39Pillow Talk. (1959)Universal International
41, 42American Memory collection images
44Rocky IV . (1998)Metro Goldwyn Mayer.
45Richard Saul Wurman, Alan Levy, Joel Katz (1972). The Nature of Recreation. Cambridge: MIT Press.
46Alfred Korzybski (1939). Five Lectures on General Semantics. Accessed at: https://archive.org/details/FiveLecturesOnGeneralSemantics-korzybski1939
52 Sir John Gilbert (circa 1873)Trinculo, Stephano and Caliban
55Community (2013 )Sony Pictures Television