Dec-January Journal - QCFI

The views and opinions expressed by the authors are not necessarily the views of QCFI

Vol. 31 No.1December'12 - January'13

Regd. No. 44956/87 Dt. 11.3. ‘88

Contents Page No.

2

3

8

8

9

10

11

13

14

Front Inner

From the Editor's Desk 2

Chapter Activity Report 3-5

5-S Success Story at M/s. Sri Jaya Jothi & Co. Ltd, 6 -7

5S Hindi Poem 7

NCQC - 2012, Model, Quiz and Skit Competition Results 8

Reflections On NCQC- 2012 9-11

NCQC - 2012, Feed Back 12-14

Learning Points From The Real Success story Of QCC in Japan 14-15

15

16

Hindi Poem

Hindi Poem MÆÏ.Ãy. ÃÊN̨¡ú (N̨uƒoÁ)

Dear Readers,

On behalf of 'QCFI-Pariwar' I wish you and your family members 'A Happy, Healthy,

Safe, Secure and Prosperous New Year – 2013'.

I take this opportunity to thank all the organizations participated and their participants,

presenters, delegates, all chapter officials for their co-operation and contribution for

making NCQC-2012 a grand success. This issue we are dedicating to NCQC – 2012, held

at Kanpur.

I would like to congratulate all QC Case-Study Presenters for achieving awards and

Rewards in the competitions in various events such as Model, Quiz, Poster, Poem, Essay,

Slogan and Skit. I express my gratitude to the evaluators, Jury and Judges in all these

events.

We realized the inconvenience caused to the participants in getting better accommodation

in Kanpur. While we regret for the same, I would like to say that for NCQC-2013 even

though Durgapur is host Chapter, the NCQC-2013 Venue is in Kolkata.

I duly recognize the host – Chapter Kanpur for their organizing capabilities for such a

mega event. I appreciate particularly Sri Tarun Agarwal, Director and Hony. Secretary,

Kanpur Chapter, Director Sri Atul Agarwal, and Kanpur Chapter team members for their

tireless efforts once again, for the third time, to make this event with 1000 plus teams a

success.

I express my adoration to our president Dr. R.C. Agarwal and Vice – President Dr. Ashok

Mittal, without their patronage this could not have been possible. Sirs, we are blessed.

My special thanks to entire team of IIT Kanpur for their excellent support for this

convention.

I fail if I do not remember my team from HQ who have rolled every stone to build

benchmarks by practicing P-D-C-A and continuous improvements to adopt systems for

smooth functioning. The successes of this mega event is the result of team work of

chapters, Host Chapter, BOD & HQ.

Adieu to 2012 and Welcome 2013.

From the Editor's Desk....306, III Floor, Navketan Chambers,

S.D. Road, Secunderabad - 500 003.Phones: 0091-40-66318068, 66311168,

66316743 & 66316744 Telefax: 0091-40-27805660

E-Mail: [email protected] : www.qcfihq.com

PRESIDENT

PRESIDENT-EMERITUS

Dr. R.C. Agarwal

Shri P.S. Ramamohan Rao

CHAPTERSAurangabadBengaluru

BhilaiBokaroChennai

DelhiDurgapurGwaliorHaridwar

HyderabadKanpurKolkataKoraputMaduraiMumbaiNagpurPune

RajsamandRourkelaVadodara

VisakhapatnamSUB CHAPTER

Ahmed Nagar

IPS (Retd.)Former Governor of Tamil Nadu

VICE-PRESIDENT

EXECUTIVE DIRECTOR

HON. TREASURER

Prof. Ashok K. Mittal

Shri D.K. Srivastava

Shri B. Subramaniam

EDITORIAL BOARD

Shri D.K. Srivastava

Shri B. Subramaniam

Dr. B.R. Bangray

QUALITY CIRCLE FORUM OF INDIA

D.K. SRIVASTAVAExecutive Director

Quality Circle India February - March 2012 2Quality Circle India Dec'12 - Jan'13

AURANGABAD CHAPTER:

BENGALURU CHAPTER:

Governing Council Meeting was organized on 05.11.12. 10 members attended.

1) Training Programme for organizations participating in NCQC-2012

2) Membership Drive

3) Preparation for NCQC-2012

4) Update of Accounts

5) Training Programme for Hospitals, Schools & Colleges.

Kaizen presentation was conducted for Hedgewar Hospital on 05.11.12. 5 members participated.

QC Awareness was organized for JNE College on 10.11.12. 7 participants attended.

QC Awareness was conducted for Hedgewar Hospital on 13.11.12. 4 members participated.

Governing Council Meeting was conducted on 13.10.12 & 17.11.12. 11 & 14 Members attended respectively.

1) Report on Training Activities

2) Presentation of Income & Expenditure Account of CCQC-2012

3) Formation of Sub Committees / Steering Committee

4) Membership Drive

5) Conduct of SME Cluster Programme.

6) Absenteeism of GC Members

1) Lean Manufacturing was organized for M/s. BEML Ltd. on 08.10.12 & 09.10.12. 30 participants attended.

2) QC Tools & Techniques was conducted for M/s. Supreme Trevos on 1010.12. 25 members participated.

1) QC Hand holding was organized for M/s. Manjushree Techno Pack Ltd. on 09.10.12, 10.10.12, 22.10.12, 12.11.12 & 15.11.12. 60, 25, 50, 50 members attended each programme.

2) Planning for Retirement & Stress Management was conducted for M/s. Karnataka Power Transmission Company Ltd. on 11.10.12 & 12.10.12. 32 & 52 participants attended.

3) Kaizen & 5S Implementation was organized for M/s. Laguna Clothing Pvt. Ltd. on 11.10.12, & 31.10.12. 100 & 50 members participated respectively.

4) TQM / QA was conducted for M/s. BEML Ltd. on 18.10.12 & 19.10.12. 40 participants attended.

5) Handholding on 5-S was organized for M/s. Manjushree Techno Pack Pvt. Ltd. (Unit – I) & (Unit – II) on 26.10.12 & 27.10.12. 150 participants attended respectively.

Main Points discussed were:

Workshop / Training Programme On:

The main points discussed were:

Training Programmes / Workshop On:

6) SME Cluster Workshop was conducted for M/s. Starrag India Pvt. Ltd. & ACE Designer on 08.11.12. 69 members participated.

7) Good Business Practices was organized for M/s. Taegutec (I) Pvt. Ltd. on 16.11.12. 38 members attended.

8) PST was organised for M/s. ITI Ltd. on 20.11.12 & 21.11.12. 35 participants attended.

9) Good Business Practices was conducted for M/s. TVS Motor Co. Ltd. Mysore on 24.11.12. 30 Participants attended.

10)Good Business Practices was organized for M/s. L & T Mysore on 26.11.12. 31 members participated.

11)PST was conducted for M/s. BIAL on 27.11.12. 22 members participated.

Awareness Programme was organized for M/s. SJS Enterprises on 06.11.12. 150 participants attended.

Kaizen was conducted for M/s. Suprajit Engineering on 09.11.12. 6 members participated.

Quality Quiz was conducted for M/s. Rangsons Electronics Ltd. on 24.11.12. 60 participants attended.

Quality Quiz was conducted for M/s. Kaynes Technologies on 26.11.12. 15 members participated.

GC Meeting was conducted on 09.10.12 & 20.11.12. 26 & 24 Members attended respectively.

1) Confirmation of the Minutes of the previous GC Meeting

2) NCQC-2012

3) Training Programmes

4) Income & Expenditure Statements

5) Membership Drive

6) CCQCC - 2013

Kaizen was organized on 27.10.12. 20 Members from 9 Organisations attended.

Kaizen Competition was conducted on 03.11.12. 46 teams from 24 Organisations participated.

FMEA was conducted on 24.11.12. 6 Members from 3 organisations participated.

1) Met Mr. Shyama Gopa Kumar of M/s. Balmer Lawrie & Co. Ltd. on 05.10.12 for QC activities.

2) Met Mr. J. Anand of M/s. Temple Precision Products India Ltd. on 13.10.12 for QC training programmes.

3) Met Mr. Sathyanarayanan of M/s. Komatsu India Private Limited on 02.11.12 for QC activities

Promotional Activity On:

The Main points discussed were:

Training / Workshops On:

Promotional Activity

CHENNAI CHAPTER:

Chapters Activity Report


4) Met Mr. R. Deenadayalan of M/s. Ferro Fusion India Ltd. on 02.11.12 for QC activities

5) Met Mr. K. Iyappan of M/s. Visteon Automotive Systems Pvt. Ltd. on 02.11.12 for QC activities.

6) Met Mr. Ganesan of M/s. Wave Current Precision Parts Ltd. on 19.11.12 for QC training programmes.

7) Met Dean of SRM University on 19.11.12 for QC activities.

8) Met Mr. D. Edison of M/s. Pancharatina Fasteners on 22.11.12 for QC training programmes.

M/s. Balmer Lawrie & Co. Ltd, M/s. Ferro Fusion India Ltd, M/s. Visteon Automotive Systems Pvt. Ltd., M/s. Pancharatina Fasteners & M/s. Wave Current Precision Parts Ltd. were approached for QC training and to enroll them as new Institutional Members.

Programme on Monitoring and Feedback was conducted for M/s. Hyundai Motors India Ltd. on 03.10.12 & 02.11.12

Programme on Quality Circles Review was organized for M/s. Balmer Lawrie & Co. on 11.10.12.

Programme on 5S was conducted for M/s. Apollo Tyres Ltd. on 13.10.12 & 22.10.12.

Programme on QC Internal Competition was organized for M/s. Rane (Madras) on 02.11.12 & 09.11.12

Programme on QC Tools was conducted for M/s. Balmer Lawrie & Co. on 07.11.12 & 21.11.12

Programme on QC Evaluation of Case Study for NCQC participation was organized for M/s. Komatsu India Pvt. Ltd on 08.11.12

Programme on QC training was conducted for M/s. BHEL- Trichy from 19.11.12 to 24.11.12.

Programme on Concern for Quality was organized for M/s. Hyundai Motors India on 30.11.12

Details of Long Term Tie Up (Package Deal)

M/s. Hyundai Motors Ltd, M/s. Mobis India Ltd, M/s. Apollo Tyres Ltd., M/s. Tacle India Ltd. were approached for long term package deal on Quality Circle

K.G. Hospital & Post Graduate Medical Institute was approached for long term package & also for 5-S audit.

Lean Manufacturing was jointly organized with M/s. NTPC Ltd.

on 15.10.12. 25 Organisations participated.

Awareness on QC Concept Structure, Methodology & PST was

conducted at M/s. Suven Life Sciences Ltd. on 17.10.12.

M/s. Coal India Ltd. was made on 04.10.12 regarding QC activities.

Details of Approach to New Organisation

Service to Member Organisations:

Training / Workshop On:

Promotional Activity on / visit to :

HYDERABAD CHAPTER:

KOLKATA CHAPTER:

OSD & EO (Special Secretary to Governor) for observing Quality Month at Raj Bhavan was made on 08.10.12.

M/s. Ambuja Realty for Awareness Programme on 29.10.12.

Governor's House and discussed with OSD regarding celebration of Quality Month at Raj Bhavan on 02.11.12

Celebration of Quality Month at M/s. WBSEDCL, Purulia on 03.11.12

Celebration of Quality Month at M/s. Balmer Lawrie on 07.11.12

Celebration of Quality Month at M/s. Times of India on 09.11.12

Celebration of Quality Month at M/s. WBSEDCL, Baguihati on 09.11.12

Celebration of Quality Month at M/s. WBSEDCL, Midnapur on 08.11.12

Celebration of Quality Month at M/s. Westinghouse Saxby Farmer Ltd. on 06.11.12

Celebration of Quality Month at M/s. WBSEDCL, kolkata on 23.11.12

Met MIC – Transport & Sports at Writers Building and handed over the letter for Chief Patron on 26.11.12

Celebration of Quality Month at M/s. WBSEDCL, New Barrackpore on 30.11.12

Executive Committee Meeting held on 06.11.12

TQM was organized on 29.11.12 at M/s. Ambuja Realty on 29.11.12. 15 Members Participated.


QC was conducted for M/s. VXL Technologies on 06.10.12. 20 Participants attended.

QC was organized for M/s. Balmer Lawrie & Co. Ltd. on 17.10.12 & 07.11.12. 20 members attended respectively.

TQM / QC was conducted for M/s. West Bengal State Electricity Distribution Co., Bidhannagar on 12.10.12 & 23.11.12. 1 team attended respectively.

TQM / QC was conducted for M/s. West Bengal State Electricity Distribution Co., New Barrackpore on 10.10.12 & 30.11.12. 1 team participated respectively.

TQM / QC was organisedfor M/s. West Bengal State Electricity Distribution Co., Sabang, Mohanpur on 13.10.12 & 08.11.12. 3 teams attended respectively.

TQM / QC was conducted for M/s. West Bengal State Electricity Distribution Co., Asansole – (I & II) on 11.10.12 . 2 teams participated.

TQM / QC was organised for M/s. West Bengal State Electricity Distribution Co., Jhalda, Jaipur, Raghunathpur on 13.10.12 & 03.11.12 . 3 teams participated respectively.

CIG was conducted for M/s. The Times of India Group on 09.11.12. 1 team participated.

QC was conducted for M/s. Westinghouse Saxby Farmer Ltd. on 09.11.12. 25 members attended.

Innovative / Popular Programme On:



MUMBAI CHAPTER:

Governing Council Meeting was conducted on 09.11.12

Review of Quality Conclave – 2012

Establishment of Quality Centres

Financial position of the Chapter and opening of new FD's

1) Quality Tools was organized for M/s. Tata Power Company on 05.10.12 & 06.10.12. 28 participants attended.

2) TPM was conducted for M/s. Camlin Ltd. on 13.10.12 & 14.10.12. 23 members participated.

3) How to prepare case study was organized for M/s. RCF Ltd. Mumbai on 22.10.12. 19 participants attended.

4) Leaders & Facilitators was conducted for M/s. RCF Ltd. Mumbai on 25.10.12. 22 members participated.

5) Guidance was organized for M/s. M & M Ltd. on 05.10.12. 18 participants attended.

6) QMS was conducted for M/s. PIC Int. on 05.10.12. 22 members participated.

7) Tools & Techniques was organized for M/s. Reliance Infra Ltd. on 01.11.12, 02.11.12 & 03.11.12, 05.11.12 & 06.11.12. 28,22 & 19 participants attended respectively.

8) 5S Implementation was conducted for M/s. Cochin Shipyard from 7th – 9th Nov'12, from 19th – 22nd Nov'12, & from 26th – 29th Nov'12. 90, 120 & 120 participants attended respectively.

1) M/s. M & M Ltd. Kanhe Plant on 17.10.12 for presentation on QC & 5S activities

2) M/s. IDBI, Fort on 13.10.12 for QC presentation.

3) M/s. Larsen & Toubro Ltd. on 12.11.12 for presentation on QC services.

4) M/s. Gargi HA Ltd. on 08.11.12 for presentation on QC Services.

5) M/s. Cochin Shipyard on 03.11.12 for 5S Implementation.

M/s. M & M Ltd. Auto Divn. was approached on 26.10.12 for launching of QC movement.

M/s. Baba Plasto was approached on 12.10.12 for launching of QC movement.

M/s. BPCL. was approached on 18.10.12 for expansion of QC movement.

M/s. RCF Ltd, Mumbai was approached on 22.11.12 for 5S & other concepts.

M/s. Mukand Ltd. was approached on 18.11.12 for QC expansion.

Quality Council of India was approached on 23.11.12 for presentation on other concepts.

Quality Conclave - 2012 was organized on 20.10.12. 100 participants attended.

The Main Points discussed were:


Details of Approach to New Organisation

Service to Member Organisation:


Details of Long Term Tie Up (Package Deal)

Long term package deal on Quality Circle & 5S concept is going on with the following organizations:

i) M/s. Mazagon Dock Ltd.

ii) M/s. Hikal Ltd

iii) M/s. Camlin Ltd. Tarapur

iv) M/s. Camlin Ltd., Fine Chemical Divn.,

v) M/s. Kokuyo Camlin Ltd.

vi) M/s. Cochin Shipyard Ltd.

Details of Audit of Quality Concepts conducted in Member Organisation


Main Points Discussed were:


5-S Audit Conducted For:

QC Audit was conducted for M/s. ONGC on 09.10.12 & M/s. Tata Power Company on 06.10.12. 5S Audit was conducted for M/s. Reliance Infra on 26.10.12 & for M/s. MDL on 03.10.12, 16.10.12, 02.11.12, 04.11.12 respectively.

Governing Council Meeting was conducted on 10.10.12. 5 Members attended.

Blood Donation Camp was organized with the Local Social Group & Noble Blood Bank on 07.10.12.

7 QC Tools, Work Ethics, Lean Quality was conducted for M/s. Virgo Engineers Ltd. on 19.10.12, 20.10.12 & 22.10.12.

Problem Solving Tools was conducted for M/s. John Deere on 28.10.12.

Governing Council Meeting was conducted on 11.10.12, 18.10.12, 30.10.12 & on 06.11.12, 10.11.12 & 28.11.12 8, 9, 7, 8, 8, & 7 Members attended respectively.

GC Meeting

Seminar on TQM

1) QC Facilitator was was conducted for M/s. L & T MHI Turbine from 1st – 2nd Oct'12 & from 1st – 2nd Nov'12.

2) Quality Circles was organized for M/s. Apollo Tyres (I) Ltd. on 08.10.12 & 09.10.12.

3) PST was conducted for M/s. L & T MHI Turbine on 09.10.12 & 10.10.12.

4) QC Workshop was organized for M/s. L & T MHI Turbine on 15.10.12 & 16.10.12.

5) Guidance Programme on QC was conducted for M/s. Atul Ltd. from 15th – 16th Oct'12 & from 28th – 29th Nov'12

6) Quality Circles was organized for M/s. L & T MHI Turbine. on 25.10.12 & 26.10.12

M/s. Essar Steel India Ltd. from 22nd – 28th Nov'12.

Model Exhibition of QC's was organized on 21.10.12 at T & DC of M/s. RINL – Vizag Steel Plant.

Programme on 5-S was conducted at T & DC of M/s. Vizag Steel Plant on 25.10.12. 25 Members participated.

Employee Involvement Programme was organised for M/s. RINL – Vizag Steel Plant on 13.10.12 & 24.11.12 25 & 30 participants attended respectively.

PUNE CHAPTER:

VADODARA CHAPTER:

VISAKHAPATNAM CHAPTER:


Details of Popular Programmes


Sri Jayajothi & Co. Limited a fast developing textile centre of South India located near Madurai of Tamilnadu.

The Mill was started in 1946 with a modest capacity of 6000 spindles. At present we are having the capacity of 92432 spindles and 1500 workforce. As textile industry is worker intensive, we need to maintain better work culture to achieve results. Since our work force comes from different walks of life, we would like to impart the basic training and advanced concepts like 5S. 5S concept becomes utmost necessity to upkeep our machineries and working areas neat & clean to facilitate our workers to work peacefully. 5S concept helps us to utilize the available area efficiently. In view of the above factors we decided to implement 5S in our mill.

We at Jayajothi are committed to create value for our employees by providing a healthy work place.

“A healthy organization is one in which an obvious effort is made to get people with different backgrounds, skills, and abilities to work together towards the goal or purpose of the organization. While we have not accomplished this at a societal level, it is achievable at an organizational level”. People drive the performance of business and the culture of business drives the performance of people.

Wide variation of age gives barrier to our progress

Being an old unit operatives stick on to the old age practices which will never fetch results with latest technological machines.

Average age group of employees was high

Since our unit is at the foothills of a hillock, floor level variation is as high as 20 feet between corners posing hindrance to material handling and needs special equipments.

Afraid of taking responsibility thinking that they will become the victims of change

Leadership (particularly front-line) holding on/reverting to traditional autocratic style of leadership.

Leadership not leading by example or exhibiting the behaviours they require from their people

Not understanding that team and people evolve over time and not giving the people the time to grow into the new way of operating.

Not regularly using the vision an mission to drive decisions.

Changing culture is an on-going, never-ending process. It isn't a project that does, and then mark in the 'done' file and get back to business. As well, it may take sometime to implement, and feel the full benefits of the changes, that are recommended as an outcome of a deliberate cultural design process. It is simply part of the process. Changing workplace culture can be bumpy ride.

Pitfalls we Crossed

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The lag time between implementing and changes in behavior can sometimes seem extremely long. Commitment to the process and enabling the best to be brought out, people and organization is what will ensure that the cultural change is a success. There is no magical answer to implementation, but avoiding the pitfalls listed above and engaging en expert change consultant to help the process increased our success.

We approached QCFI – Madurai Chapter and assigned them the task to train our employees and help us to implement 5S concept in our factory. Mr. B. Balakrishnan, Director, QCFI, Mr. M. Sankarasubramaniam, Secretary and Mr. G. Marimuthu, Joint Secretary of QCFI Madurai Chapter have taken this challenging task and started their work at once. They first gave awareness training to all our employees and staff members. They advised us to divide the factory into 9 teams and 52 zones. Each team will be headed by a team leader and zones by zone leader. We conducted mass cleaning day and started Seiri. They guided us at all times and helped us to succeed in our task. At one point of time they taught us how to conduct audits and asked us to do self audits followed by Management Audit and External Audit which gives us sustenance of 5S in our factory.

We keep on training the employees about the principles of 5S and its benefits. We organized seminars, industrial visits of award winning institutions. Besides the above, we gave outbound training. We chose a place where there is no mobile connectivity and were given motivational training continuously for two days. This training was given to all employees from operators to senior staffs. We have conducted block analysis for selected operatives and staffs to remove the blocks and get them to main stream.

After giving these rigorous training, we developed a training team among the employees and they were given the target of handling day to day affairs of employees along with training new comers. Our employees were made to feel the pleasure of doing 5S rather than forcing them to do so. Slowly these training works and senior employees proud of themselves as lot of appreciations came from our Management and visitors thronging to our units. We can able to hear these type of appreciations also from the people who left the organization earlier who were afraid to take responsibilities. This gives a strong impression to our operatives that only who takes responsibility will reap the benefits. People began to take responsibilities and our work becomes easier.

Our daily production rose to 13000 kgs per day in 2012 from 7000 kgs per day in 2009.

Our plant utilization rose to 94.5 in 2012 from 92% in 2009

Space saving to the tune of 15620 sq ft. after completing Seiri

Cutting costs, reducing wastage / shrinkage and reducing employee turnover

Benefits reaped Out of above changes

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5-S Success Story at Sri Jaya Jothi & Co. Ltd, Rajapalayam (Tamilnadu) Shri D. Venkadesan

GM (Tech)


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Becoming more responsive to opportunities and threats

Thinking more creatively and acting more decisively

Basing decisions on real facts

Getting people working towards the organisation's strategic goals

Enhancing our brand in the eyes of customers, competitors and the media

We became an employer of choice

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Reducing rates of lateness and absenteeism, employee

stressand sick days

Our investment in recruitment, development and retention

reduced.

This quest for excellence requires dedication, involvement,

developing and retaining a diverse workforce of the highest

caliber. To support this quest, each function employs metrics to

define and implements processes to achieve, world-class status.

Mr. Dilip Gandhi, HZL - Chittorgarh



Ncqc - 2012 - Model Competition Results

Sl.No Name of QC Organisation

123

456789

10111213

AscentCauvery Ross IslandPower

Sphurti OasisLakshyaAbdulkalamUtkarshUdaanProsperous51 (wtc)Prarambh

Reliance Industries Ltd., Hazira BHEL., TrichyNaval Ship Repair Yard.,

Neyveli Lignite Corpn., Neyveli

Reliance InfrastructureLtd., Mumbai National Engineering Ltd., JaipurReliance Industries Ltd., Hazira Naval Dockyard., VisakhapatnamMaihar Cement., SatnaSAIL - Rourkela Steel PlantRCF Ltd., MumbaiBHEL., RanipetSAIL - Rourkela Steel Plant

Port Blair

Sl.No Name of QC Organisation

1415161718

1920212223242526

PragatiTarangSrusti ParakhTarang

ReynoldsChallengerNavodayaSakshamSambhavGati Siddhi InstrumentWarriors

Sail - Bhilai Steel PlantJk Tyres Ltd., BanmoreSail - Rourkela Steel PlantMoil., NagpurVisakhapatnam Steel Plant., VisakhapatnamNaval Dockyard., VisakhapatnamMaihar Cement., SatnaHindalco., Ind. Ltd. RenusagarBalco., KorbaAuro Spg. Mills, BaddiMukand Ltd., ThaneSail - Bhilai Steel PlantSterlite Industries Ltd., - Tuticorin

NCQC - 2012 -QUIZ COMPETITION RESULTS

Sl.No Award Qc Name Organisation

1

23

Winner -1 Suraksha Winner - 2 Runner

UdaanLegend

Naval Dock Yard., VisakhapatnamSAIL - SAIL -

Rourkela Steel Plant Durgapur Steel Plant

Sl.No Qc Name Organisation

1

23

45678

Eagle

PusherCreative

PrayogAryabhattaqParivarthanAbdul KalamOcean

Godrej Consumer Products Ltd., Malanpur RINL - Vizag Steel Plant Godrej Consumer Products Ltd., Malanpur NTPC Ltd., UnchaharSAIL - Durgapur Steel Plant SAIL - Rourkela Steel Plant Naval Dock Yard., VisakhapatnamApollo Tyres Ltd., Vadodara

Sl.No Qc Name Organisation

9

10

11

12

13

14

15

16

17

18

19

20

21

22

Navodaya

Karyasiddhi

Udan

Avishkar

Reynolds

Udaharan

Jyoti Kiran

Abhilasha

Yantra

Altitude

Innovative

Caliberator

Diamond

Achiever

Hindalco Industries Ltd., Renusagar

RCF Ltd., Mumbai

SAIL - Bhilai Steel Plant

Godrej Consumer Products Ltd., Baddi

Naval Dock Yard., Visakhapatnam

SAIL - Rourkela Steel Plant

NTPC Ltd., Faridabad

RINL - Vizag Steel Plant

Hindustan Aeronautics Ltd., Hyd

Hindustan Aeronautics Ltd., Hyd

Apollo Tyres Ltd., Vadodara

Naval Dock Yard., Visakhapatnam

SAIL - Durgapur Steel Plant

Paradeep Phosphates Ltd., Paradeep

The following 26 teams have been selected for Merit awards

NCQC - 2012 - SKIT COMPETITION AWARDS

1st Prize

2nd Prize

M/s. S. Kumar's Nationwide Ltd., Jhagadia, Bharuch, Gujarat

QC PAP Stars, SIPCOT, TuticorinSterlite Industries Ltd.,

Consolation Prize 1. QC Parakh – MOIL, Nagpur

2. QC Oaj – Bajaj Hindustan Ltd., Lakhinpur, Kheri

3. M/s. Bennett Coleman & Co Ltd., Delhi

4. QC Nirman – Hindalco Industries Ltd., Renukoot

I, for one, did not want to miss NCQC-2012, Kanpur for I developed a love for that venue, IIT Kanpur. I had attended the first one at IIT Kanpur in 1993 and the next one subsequently in 2006.

I always enjoyed those lush green environment, far from the maddening crowd. Lucky and blessed are those who stay there and those who teach and those who learn.

Nothing can be more appropriate than to hold the National Convention on Quality Team Concepts at the very precincts of one of the temples of learning.

Kanpur Chapter of QCFI, the first one to be formed is lucky enough to get this venue three times – 1993, 2006 & 2012. Thanks to Prof. A.K. Mittal and IIT authorities.

As Dr. W.E. Deming has said, that every activity has to go through P-D-C-A- Cycle. The first and foremost activity is meticulous planning for execution. This was taken care of by HQ's team consisting of S/Sri. B. Subramaniam (Director), D.K. Srivastava (Executive Director), VKB Das (Asst. Director – Training), Ranjini (Executive – Faculty & Admn) and Ravi Kumar (Manager – Finance).

1) The stage – for Inaugural & Valedictory Function

The stage was tastefully decorated in the form of an historic mandap.

Very suitably arranged for guests, dignitaries , delegates & participants.

NCQC- 2012 Highlights

2) The Seating arrangements

3) Auditorium

5) Model Exhibition:

6) Slogan, Posters & Skit Competitions

Auditorium was used initially for registration and then for skits, quiz and also it served as a monitoring centre for all activities with computers and printers installed. QCFI staff were available for any clarification or assistance. QCFI HQ's staff took full responsibility for registration, compilation of results and as communication centre for participants.

The whole lot of activities was handled by S/Sri. VKB Das, Ravi Kumar, Sunder, Satya Prasad, Ramanan, & Kishore.

4) Case Study Presentations

Case study presentations were organized parallely in 40 halls. This time it was a record making 1027 case studies

With a benchmark of 1027 case studies, it is not easy to manage the halls, ensuring that the needed infrastructures in place, that the evaluated mark sheets are collected and handed over to the Central Computing Centre in the auditorium to speedily compute and compile the grade of the circles.

We owe a debt of gratitude to Sri. R. Srinivasan and his team from Hyderabad Chapter for managing the halls and Mr. P.V. Satyavratan, Director & Mr. VKB Das (Asst. Director – Training) for their enormous efforts in computing results.

Model Exhibition was inaugurated by Ms. Madhuri Menon, General Manager, SAIL – Bhilai Steel Plant. Mrs. Sudha Arun Mujumdar and her team evaluated the models.

Model Exhibition and the concerned QC's explanation of models following the essentials of 12 steps, is yet another feature that is gaining popularity and is increasing in numbers. It is indeed a pleasure and a learning experience to go through the stalls showing miniaturized improvement models.

These again kindle the creative power of the people. Many of the selected skits have been performed in a MIME form and requires immense talent to do so. Evaluation of slogans and posters was done by Dr. B.R. Bangray. Sri. Rakesh Kumar, Director took charge of skit competition.

NCQC- 2012

Reflections On Ncqc- 2012 Shri B. Subramaniam Director & Hon. Treasurer


7) Quiz / Knowledge Test

8) Cultural / Entertainment Programme:

9) Food & Accommodation:

10)Transport:

11) Kit Bags:

This is an interesting feature in every convention and we are making it more professional year after year. In adult education team participation reduces the tension. Teams in QUIZ programmes is one example. The credit for organizing it so well goes to the Quiz master Sri. D.K. Srivastava assisted by the Madurai Chapter represented by S/Sri B. Balakrishnan & M. Sankara Subramaniam. As always it was a great success besides having been entertaining.

In knowledge test it was 100% participation. The two chapters which were involved were Delhi (S/Sri. S.B. Purohit & R. Rajasekaran), assisted by students from IIT under the guidance of Dr. D. Philips. Evaluation was done by Bengaluru & Madurai Chapter GC Members. It is surely yet a gigantic task. From this we assess the level of acquisition of knowledge through the education and training provided.

On 17.12.12, it was not a cultural programme. We can call it as an entertainment programme. It was an equivalent of “Item Dances” as they are called in filmi language. It may be included in films, but for public performance, it may not be a welcome thing. Perhaps the entertainment could have been different.

It is not an easy task to arrange food and snacks for 6000 – 7000 delegates and to organize for accommodation, but they were all well taken care of.

Spacious food courts, well spread out, excellent, speedy replenishment of food items, desserts etc., left no room for complaints.

Accommodation on first come first served basis in 1100 rooms was provided for participants. Thanks to Prof. Mittal and IIT

Though there were mini shuttle buses, availability and coordination in this case was felt to be inadequate due to lack of communication to people.

Somehow these were not satisfactory (with defects) and timely distribution was also not there. (This was based on feed-back from QC members). However, defective ones were taken back and replacements were given.

12)Prize Distribution

(i) Honouring of the Board of Directors

(ii) Chapters March Past on to the Stage

Prize distributions on day to day basis avoided the enormous time required on the valedictory day, as we used to in the past. It is a KAIZEN

All the Directors were requested to come to the stage and were honoured with a shawl and a plaque.

This new feature which we started in NCQC- 2010 is an excellent way of honouring the chapters, too. It has increased this year with some centres converted into chapters and some additional centres formed to add to the family of QCFI.

1) Dr. Indrani Mann, Director, IIT

2) Dr. Kamran Rahman

3) Dr. Suresh Shrivastava, Dy. Director, IIT

4) Ms. Madhuri Menon, GM, SAIL – Bhilai Steel Plant

Some Unique Feature of NCQC- 2012

Chief Guests & Guests of Honour


Prize Distribution

The Chapters which lent active support

Evaluators

Judges Meet

Judges Drafted For Service

Pre-Convention briefings and guidance from Veterans

Compeering the Show

QCFI spreads its wings Far & Wide (Type of Organisations

Covered)

The experts in this arrangement for a smooth distribution is

Mumbai Chapter headed by Sri. J.S. Malshe.

We owe them our gratitude for gracing the occasion and

embellishing the NCQC- 2012.

Almost all the Chapters were eager to contribute to the success

of NCQC-2012 in some way or the other. Bengaluru, Chennai,

Delhi, Hyderabad, Kolkata, Madurai, Mumbai, Nagpur, Pune,

Rajsamand, Durgapur, Vadodara, Visakhapatnam, Haridwar,

Gwalior, Bokaro, Bhilai & Rourkela and other volunteers.

The Two Pillars of Pre-Evaluation are Sri S. Srinivasan & Sri.

P.V. Satyavratan . Between them they have evaluated 1027 case

studies by going through the 12 steps of each and every case

study, besides, the intrinsic worth of the studies.

They are both, Ex-General Managers of BHEL & IDL

Chemicals Ltd. respectively.

This is a regular feature and the veteran to brief them on every

aspect of judging, particularly for corrective action, is my

humble self (B. Subramaniam) and Dr. B.R. Bangray.

Every Chapter has lent their support in this at the various halls.

They have all done their job in the best manner possible.

Dr. R.C. Agarwal & Dr. A.K. Mittal were the persons behind the

scene guiding the activities and giving all moral support.

We are grateful to member organizations sponsors who liberally

helped us.

The whole NCQC-2012 would have lost some of its sheen, if

there was no competent, colourful compeering. Our expert in

this, Sri. M. Suresh Kumar (Madurai Chapter) is always there to

provide the sparks. He was ably supported by Mrs. C. Ranjini,

(HQ's) and Mr. J.K. Kaushik (Haridwar Chapter)

1) Aircraft Manufacturing

2) Automobile Industries

3) Beauty Products

4) Cement Industries

5) Electrical Industries

6) Electronic Industries

7) Educational Institutions

8) Food Products Manufacturing

9) Glass Manufacturing Industries

10)Infrastructure Industries

11)Mining

12)Nuclear Fuel

13)Naval Dockyard

14)Plastic Industries

15)Power Generation Corporates

16)Railways

17)Textiles

18)Steel Industries

19)Health Care

20)Print Media

21)Sugar

22)Paper

We owe all the above and the unsung heroes , the volunteers – a

great THANK YOU!

May be there could be some omissions. We thank them too and

crave their indulgence for such omissions, if any.

The positives, Excellences deserve our appreciations and the

short comings and aberrations deserve corrections in the future.

We shall learn lessons for the future for improved performance.

After all the journey towards Total Quality is a continuous

process.

I hope the salient features were all covered. Yet it will not be

complete if the role played by the chapters from all over the

country, in a spirit of team work, the persons behind the screen

and the patriarchs are not thanked adequately.

S/Shri. Tarun Agarwal, Atul Agarwal and the Kanpur

Governing Council including the Chairman Dr. Gaur Hari

Singhania of the host chapter, Kanpur deserve our profound

thanks for organizing NCQC-2012 so well.


Rs. 2/-

Volume 31 No. 1 Dec '2012 - Jan' 2012

NCQC - 2012, FEED BACK

Dear Tarun,

I was a judge and I observed that the overall quality of all the teams have improved a lot. The content of the case studies were very good and the amount of savings done for their respective organizations is remarkable. If I extrapolate the savings I observed while judging for the all 1100+ case studies then it will be Rs.100 Crore + annual savings. This is the value addition QCFI is doing for Indian industry and service organizations and I think this must be bring to the notice of media who many times only highlights negative things.

I appreciate the guidance of Dr. R.C. Agarwal & Dr. A.K. Mittal to make this convention a grand success. I also appreciate Mr. D.K. Srivastava for all his efforts of coordination of the various activities of the convention.

Congratulations to Mr. Tarun for the successful convention under your leadership and thank you once again for the excellent hospitality and arrangement.

Dear Tarun Bhaiya,

We returned from Kanpur with the most wonderful memories of the Conference and with feelings of warmth and affection. It was very nice meeting delegates from different parts of India under one umbrella and having interaction and exchange of ideas for future progress and enhancement of quality.

The programme of the conference was well planned. The functioning of the entire programme was impeccable and flawless. We all marvel at your organising capacity and clock time precision of the programme. Lots of planning had gone into it. The compeering was par excellence and matchless.

Dr. R.C.Agarwal is indeed a great visionary, a true leader with indomitable spirit and you have proved to be a worthy son of your great father.

Mr. D. K.Srivastav is a very dedicated person with lots of determination and know how to carry a team with leadership abilities. His contribution to this conference is also par excellence.

Our salutations to you, Mr. D.K.Srivastava, Atul Bhaiya and your team for making this event an astounding success which has left a great impression on many minds.

Dear Sir,

The NCQC 2012 fetched home words that would remain resounding through the year 2013 in terms of quality, excellence in organising a number events and activities and protocol, observed from time to time. Enquiries are galore but you are all expert in creating a cool atmosphere and area of support and cooperation, in the end.

With regards

Dear Sir,

Thanks for the hospitality extended to me and Mr. Devarajan during our visit to NCQC. It was a GRAND MELA organized by HQ, supported by Kanpur Chapter. It was so nice of you for inviting us to be a part of the judges team.

The HQ & the Kanpur Chapter deserves all the appreciation for the

Mr. Satish Kalokhe

Dr. (Mrs.) Vineeta Kamran

Mr. J. S. Malshe

Director – QCFI

Director – QCFI

Secretary- QCFI Mumbai Chapter

excellent stage decoration, Food Court, Entertainment programmes so meticulously planned and more so for executing them as per the plan.

Dear Shri. Srivastavaji,

I am a regular participant for the National level QC convention for the past 21 years. This time NCQC 2012 is a magnificent show. In all aspects there was a meticulous planning with human touch. It is not an easy task to handle one thousand one hundred QC Circles at one place making presentations. Lot of points to appreciate and it is very difficult to identify one single improvement point. Anybody who wants to conduct a programme in future, for them this is a benchmarking event.

My Congratulations

Dear Shri Srivastava,

Congratulations for successfully conducted NCQC 2012 at Kanpur with setting up few benchmarks.

It is truly a reflection of meticulous planning and execution. Kudos to the entire team of QCFI -HQ.

Respected Shri D.K. Srivastava,

We are thankful to you for giving us a good event of NCQC 2012 held at Kanpur. The NCQC function was handled very smoothly by Kanpur team. So congratulations to all team members of QCFI, Head Office Hyderabad and QCFI Kanpur Team for providing such wonderful event of NCQC 2012.

From the starting of event till end, we learnt lot many news things like Team Management, Co-ordination, Event Management and Time Management also.

Once again thanks for the best event management.

Dear Sir,

It was a nice experience and exposure to meet the delegates, office bearers and all hosts at NCQC 2012 at Kanpur and interacting with all participating teams .

I would like to thank the QCFI team for providing a great learning

opportunity.

Regards

Dear Sir,

NCQC'2012 Kanpur has been successfully concluded. Every thing was well arranged, we must appreciate the effort put by the QCFI team to make it grand success.

Md. Kalim

Mr. S. Chandrasekhar

Mr. T R Narasimhan

QCFI – Chennai Chapter

Mr. Vijay Asar Mr. Raju Modi

QCFI - Ankleshwar Centre

Mr. Pravin Maheshkar

TPM & Trg Coordinator

QCFI – Bengaluru Chapter

Secretary - QCFI Chennai Chapter.

Chairman Secretary

HZL, Chittorgarh

M/s. Tata Steel Ltd – Sukinda Chromine Mine



Volume 31 No. 1 Dec '2012 - Jan' 2012

Dear Sir,

I take this opportunity to congratulate QCFI and Kanpur Chapter in

particular for organizing NCQC 2012 in such a wonderful way. All the

events were well thought & well-arranged and I could say without a

second thought that it was a worthwhile experience for all the

participants especially the critical review of case study presentations by

competent Judges.

Dear Sir,

Thanks. It was a great learning and opportunity to participate in NCQC

event at Kanpur. Arrangement made at IIT kanpur was extraordinary.

Dear Sir,

With high regards, I really enjoyed as a Judge in National convention

for quality circle members/teams at IIT, Kanpur .In this convention, I

came to know, we can start quality circles /teams in any levels such as

trainees/casual labourers /employees(artisans/supervisors/executives).

Stay at the IIT Kanpur guest house & getting together with judges from

various organisations, QCFI & VIP'S of different organisations was

excellent.

Thanks & Regards,

Dear Sir,

We would like to congratulate QCFI team for organizing NCQC- 2012 event. It was really a wonderful experience.

Dear Mr.Srivastava

I personally feel that year 2012 has been a great year for QCFI. Your planning and precise control of the event has proved it to be one of the excellent events in the history of QCFI. It was very well organized event and credit goes to you & your entire team .It was a rich experience for our QC teams too. I am sure that your leadership coupled with dynamic team can take the QCFI to the next higher level.

Dear Sir,

Heartiest Congratulations for organizing a great NCQC at Kanpur.

Mr. Tabrez Ahmad

Mr. Baljeet . H. Shah

C.MANOGARAN

Mr. Mehul Mehta

Mr. Dominic Joseph

Mr. Mohan Sane

Dy Manager- (QA)

M/s. Hindustan Aeronautics Ltd, Hyderabad

TQM

M/s. L & T Special Steels & Heavy Forgings Pvt. Ltd.

Sr. DGM – (QS)

BHEL-(EDN), Bengaluru

Asst. Manager – (TQM)

M/s. Larsen & Toubro Limited

Section Manager – (QC)

M/s. Asahi India Glass Ltd.

M/s. Reliance Infrastructure Limited

Dear Sir,

It was an excellent experience at IIT Kanpur. Our team gained more

knowledge and experience about QC Concepts based on PQCDSM.

Conducting the mega convention was excellent by Kanpur Chapter

Arrangements in all events is very good

Questions asked & suggestions given by the judges was simply superb

Foods & arrangements to all in time and tasty was milestone for

convention

Award Ceremony function planning and conducted was the best

Knowledge test was conducted in a systematic manner. Time

Management was excellent and finished with no confusion with QC

teams was very good.

Case Study presentation from QC teams was simply superb

Opening ceremony function was marvelous

Quality – the word would pride, because of NCQC 2012 convention

was conducted by Kanpur Chapter and supported by QCFI –

Headquarters.

Motivation point of view, kit bag and gift item was excellent, and it is

very useful to us.

Award photos are immediately received from photo team was the

happiest memorable moment to team members.

Dear Sir,

The following steps should be introduced to enhance continual

reinforcement and improvement of QC movement.

SDCA should be included in problem solving steps.

To ascertain the QC are following step by step approach, in problem

solving and maintaining registers, case study process, time to time

collecting data, regular meetings etc.

Respective QCFI chapter should do the auditing by visiting the

respective organization.

In NCQC convention, new inputs, thoughts should be expressed so that

participants will get insights and thinking for improvement.

Respective chapter should take mini convention to propagate QC

movement and to enhance other QC concepts such 5 S, Kaizen, TPM,

Six Sigma, LQC etc.

Neighbouring chapters office bearers' Meet should be held to generate

new ideas, thoughts to promote and improve quality movement.

QCFI HQ should invite papers from their chapters to enhance QC

movement and these papers should be selected in the NCQCs.

Mr. V. Srinivasan

Mr. V.G. Dharap

M/s. India Japan Lighting (P) Ltd.

Council Member

QCFI Mumbai Chapter


Rs. 2/-

Learning Points From The Real Success story Of QCC in Japan(Reference: Our journal Volume 30, No. 4 June – July 2012. )

Mr. Dilip Gandhi Hindustan Zinc, Chittorgarh

I have learnt the following points by the real success story of Dr. Ishikawa:

1. No luck is barrier for the active, creative and enthusiastic man

2. Everyone should spend more time on training and education which will bring self development because a developed person understands his responsibilities better.

3. First line employees require elementary statistical tools and techniques which help people for all round progress.

4. For the rational behavior of industry and society, Quality Control Concepts should be applied properly .

5. A leader should be broad minded, gentle and understanding for the complete and perfect development of organization and nation .

6. Make the contents easy for everyone to understand the main task of the organization, to educate, train and promote QC teams among supervisors and workers in the forefront .

7. To sustain Quality Concepts, always recognize, reward and appreciate the QC work force for the productivity of industry and development of individuals,

8. QC Course should be added in the curriculum of Indian Universities for the first year students of Science, Commence and Arts discipline.

Mr.Vijai Kumar SharmaJaipur

Learning Points are;

1. Positive approach, learning SQC in spite of initial reluctance, not having the background of statistics.

2. Vision and foresight, making it compulsory for the concerned persons to learn, when convinced of the utility of the topic.

3. Realization that education is essential and useful for self-development at all levels of any organization.

4. Organizing education and training for workers in each study group, once in a week by each foreman, for selecting and solving problems.

5. Educating of the first line supervisors through less priced journals having simple language and contents.

6. Making personal involvement of all concerned including foreman in Quality is essential. Quality being the responsibility of everyone.

7. Resorting to thinking, studying and finding solutions, whenever faced a problem.

8. Realizing the potential of a topic or technique in advance to create revolutionary progress in the organization

Dear Mr. Srivastava

On NCQC-2012, I express my grateful thanks and also congratulations to you, Dr. R.C. Agarwal, Prof. Ashok Mittal, Mr. Tarun Agarwal, Dr. Gaur Hari Singhania, HQs staff, Kanpur Chapter, GC Members and others for the way it was organized in such a grand manner.

I personally rate the success of the convention with A++ grade. It can be bench marked for the future conventions by other QCFI Chapters

Dear Sir,

It was an excellent experience at IIT Kanpur. Our team gained more knowledge and experience about QC Concepts based on PQCDSM.

�It was an excellent experience at IIT Kanpur. Our team gained more knowledge and experience about QC Concepts based on PQCDSM.

�Conducting the mega convention was excellent by Kanpur Chapter

�Arrangements in all events is very good

Dr. A. Sanjeeva RaoDirector - QCFI.

�Questions asked & suggestions given by the judges was simply superb

�Foods & arrangements to all in time and tasty was milestone for convention

�Award Ceremony function planning and conducted was the best�Knowledge test was conducted in a systematic manner. Time

Management was excellent and finished with no confusion with QC teams was very good.

�Case Study presentation from QC teams was simply superb�Opening ceremony function was marvelous�Quality – the word would pride, because of NCQC 2012

convention was conducted by Kanpur Chapter and supported by QCFI– Headquarters.

�Motivation point of view, kit bag and gift item was excellent, and it is very useful to us.

�Award photos are immediately received from photo team was the happiest memorable moment to team members.

Mr. V. SrinivasanM/s. India Japan Lighting (P) Ltd.


Mr. M . Santhosh Kumar

Pan Electro Technic Enterprises P.Ltd.

Medak (Dist), Hyderabad

Learning Points are:

1. To study Quality Control Tools & Techniques and applying it properly. This could accomplish revitalization of industry.

2. A developed person understands his responsibilities better.

3. Learning elementary statistical tools and techniques is very important.

4. To educate, train and promote , and make the contents easy to understand by everybody.

5. Helping supervisors and workmen by educating and training to enhance their ability for managing and improvements.

6. The trained groups named as QC Circles will be able to solve problems they have at their place of work with their personal

involvement.

Rs. 2/-


Rs. 2/-

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Quality Quotes

1) “Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.”

2) “If it's worth doing, it's worth documenting.”

3) "If you don't have time to do it right you must have time to do it over."

4) "Optimizing processes in a company is like cultivating good habits at home"

5) “Productivity and efficiency can be achieved only step by step with sustained hard work, relentless attention to details and insistence on the highest standards of quality and performance.”

Dec-January Journal - QCFI

Documents