Dealing with change

Most supervisors and management under-communicate. They feel that they have tohoard some information. But in any kind ofchange, you need to communicate as muchas possible to assure people whose fearmultiplies in the brink of changes. Theycall it over-communicate.

In dealing with change or problemrecognize the problem or the changeneeded, label, and analyze its rootcause and move on to it solving it withthe team.

1. Try to communicate with the people asfar as advance as possible about thechange.

2. Include their ideas for change ifpossible.

3. Describe change in as much details asyou can.4. Offer training to help with the new skillsor to overcome obstacles.5. Listen to and acknowledge peoplesfeelings and concerns.6. Get people involved in some way to beaccountable for the success of change.

7. Pay particular attention to those whohave a difficult with change.8. Recognize and reward progress inimplementing.9. Facilitate creative problem solving andplanning.10. Encourage the possibilities of changenot just as a problem.