Deadline Extension to: March 9, 2015healthnavigation.org/files/docs/2015-health... · Health Navigator will be able to “bridge” the mental health, primary healthcare, and specialty

IN COLLABORATION WITH

Questions 626.793.5141 Ext 1-311 ▪ www.HealthNavigation.org ▪ [email protected]

What is Health Navigation?

Health Navigation is a culturally-responsive, promising

practice intervention designed to provide the services, skills

and confidence which consumers with serious mental illness

need to self-manage their healthcare. After completing an

intensive, specialized training course combining classroom

instruction and coaching in real-world settings, each certified

Health Navigator will be able to “bridge” the mental health,

primary healthcare, and specialty healthcare systems.

The Health Navigator Certification Training Program

certifies the behavioral health workforce to provide the skills

and tools required to effectively link consumers of

behavioral health services to critical services in the physical

healthcare system. This Training Program includes a

Supervisor component designed to prepare program

administrators to successfully integrate Health Navigation

activities into their organizations and individual programs.

The training program includes a Health Navigator

Intervention Manual which describes in detail the skills and

competencies needed to serve as a Health Navigator.

Who Can Participate?

The ideal training candidate must be in a paraprofessional

and/or peer level position such as: Peer Partner, Peer

Advocate, Case Manager, Community Worker, Recovery

Coach, Community Care Coordinator and Wellness

Outreach Worker or must be in a similar position in which

the staff member has direct access to working with

consumers and must also have a background clearance to

work with mental health consumers.

After attending this training, Health Navigators will:

1. Understand the barriers that those with serious mental

illness face when trying to access medical care.

2. Identify and screen appropriate consumers for Health

Navigation.

3. Conduct an initial assessment of the consumer's health

and wellness status and access to health care.

4. Collaborate with the consumer, family members and

mental health staff to establish health and wellness

goals.

5. Coach the consumer to achieve his/her health and

wellness goals through behavioral strategies such as

shaping, modeling and fading.

6. Assist the consumer with communicating their health

care needs and progress to their mental health staff.

7. Conduct follow-along assessments

Funded by County of Los Angeles Department of Mental Health MHSA Workforce Education and Training (WET)

Deadline Extension to: March 9, 2015

IN COLLABORATION WITH

Questions 626.793.5141 Ext 1-311 ▪ www.HealthNavigation.org ▪ [email protected]

What is my Commitment as an Agency?

Provide access to the following:

Workstation (Desk, Computer and Phone)

Internet access and agency email address

Access to private interviewing area

Access to consumers with medical/health related

concerns

Access to consumer medical records for the purpose

of documenting services (whether Medi-Cal billable

or not)

Direct weekly supervision

Participate in team meetings

Navigate at least five (5) consumers per year post

training completion

Provide Trainee/Navigator with:

Direct Supervision and Supervisor must attend supervisor component as listed below

Training Schedule

Supervisor Sessions

3/23/15 Supervisor Orientation (8:30am – 12:30pm)

4/10/15 Supervisor Implementation Meeting

(9:00am – 12:00pm)

Part icipant Sessions

3/23/15 Participant Orientation (1:00pm – 5:00pm)

3/24/15 thru 3/27/15 Participant In-Classroom Instruction

(9:00am – 5:00pm)

4/24, 5/8, 5/22, 6/5/2015 Participant Coaching Sessions

(9:00am – 12:00pm or 1:00pm – 4:00pm)

How to Submit a Nomination

1. Complete Nomination Form

2. Complete Supervisor Survey

3. Complete Nominee Survey

4. Confirm Agency Commitment to implement if

selected

5. E-mail a PDF copy to [email protected] or

Fax to 626.577.4988 6. Submit nomination by the deadline: March 9, 2015

Selected participants and Supervisors will be notified by M arch 16, 2015 if selected

Health Navigator Certification Training Program FAQ & CHECKLIST

Nomination Requirements:

Only 40 slots are available. A selection committee

will review your nomination. Admission to the

Certification Training Program may be achieved by

fulfilling the following requirements:

□ Nominating agency must be a DMH Directly

Operated site or Contract Provider

□ Nominee must be employed to work directly with

Transitional Age Youth (TAY) Adult or Older

Adult consumers

□ Nominee must have background clearance to

work with mental health consumers and be in

good standing with the nominating agency

□ Nominee must be in a peer/paraprofessional level

position such as: Peer Partner, Peer Advocate,

Case Manager, Community Worker, Recovery

Coach, Community Care Coordinator and

Wellness Outreach Worker or similar position

□ Nominee must have direct access to working with

consumers

□ Nominee and Supervisors must attend all

scheduled training dates

□ Complete and submit the Nomination Form

(Nominee Survey, Supervisor Survey and signed

Acknowledgement)

□ Agency commitment to navigate at least five (5)

consumers per year post training completion

□ Submit Nomination by the extended deadline of

March 9, 2015

3

Funded by County of Los Angeles Department of Mental Health MHSA Workforce Education and Training (WET) Coordinated by Pacific Clinics Training Institute (PCTI) in partnership with USC School of Social Work

IN COLLABORATION WITH

Submit Forms by March 9, 2015 ▪ Fax to 626.577.4988 or Email to [email protected]

Last Name: First Name:

Job Title:

Are you a: Volunteer ____hours/week Employee Part-time Full-time

Work Number: Cell Phone:

Company E-mail Address:

Personal E-mail Address:

Ethnicity: African American Asian American Hispanic/Latino Native American

Pacific Islander White, Non-Hispanic If other, Please Specify:

Language: Arabic Armenian Cambodian Cantonese English Spanish Farsi

Russian Korean Mandarin Vietnamese Tagalog Sign Language

Other Language If Other, Please Specify:

Agency Name:

Please Specify: DMH Contract Provider DMH Directly Operated Site

Address:

City: State: Zip Code:

Direct Supervisor Name:

Phone Number: E-mail Address:

Quality Assurance Rep Name:

Phone Number: E-mail Address:

Agency/Clinic Director Name:

Phone Number: E-mail Address:

Service Areas Served:

1 – Antelope Valley 5 – West

2 – San Fernando 6 - South

3 – San Gabriel 7 – East

4 – Metro 8 – South Bay

Ethnic Groups Served:

African American Native American

Asian American Pacific Islander

Hispanic/Latino White, Non-Hispanic

If Other, Please Specify:

NOMINATING AGENCY & SUPERVISOR INFORMATION

Health Navigator Certification Training Program Nomination Form

NOMINEE INFORMATION

4

Funded by County of Los Angeles Department of Mental Health MHSA Workforce Education and Training (WET) Coordinated by Pacific Clinics Training Institute (PCTI) in partnership with USC School of Social Work

IN COLLABORATION WITH

Submit Forms by March 9, 2015 ▪ Fax to 626.577.4988 or Email to [email protected]

1. Mark the box(es) that identifies the population that you directly work with:

Birth to 5 Transition Age Youth (TAY) Older Adults

Children Adults Other ___________________

2. How often do you work with consumers?

Daily Weekly Monthly Never

3. What is your current consumer caseload?

0 1-5 6-10 11-15 16-20 21-25 26-30 36-40 46-50 Other (Please specify) _____

4. Do you work with mental health consumers that have chronic diseases (diabetes, high blood pressure, etc.) or conditions (dental pain, eye problems) that are inappropriately managed?

Yes | No | Other (please specify) __________________________________

5. Does your current position allow you to make consumer visits outside the office?

Yes | No

If yes, do you have transportation for this purpose (company car, own car)?

Yes | No | N/A

6. Is your current position full-time or part-time?

Full-time | Part-time

7. Are you employed by the nominating agency or a volunteer? Employed | Volunteer 8. Do you currently bill for the services you provide?

Yes | No

9. How do you foresee serving as a Health Navigator at your site? __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Health Navigator Certification Training Program Nominee Survey

5

Funded by County of Los Angeles Department of Mental Health MHSA Workforce Education and Training (WET) Coordinated by Pacific Clinics Training Institute (PCTI) in partnership with USC School of Social Work

IN COLLABORATION WITH

Submit Forms by March 9, 2015 ▪ Fax to 626.577.4988 or Email to [email protected]

1. Are you familiar with Health Navigation?

Yes | No

2. Does your Agency support the implementation of Health Navigation at your site?

Yes | No, Please explain ___________________________________________________________________

3. Will your agency provide support to the Health Navigator as it relates to billing, documentation and referral coordination once he/she is a certified Health Navigator?

Yes | No, Please explain __________________________________________________________________

4. Please specify the level of collaboration and integration of physical health care and behavioral health that is

currently being implemented by your agency.

Coordinated Care

□ Minimal - Mental health and other healthcare providers work in separate facilities, have separate systems, and rarely communicate about client cases.

□ Basic - Providers have separate systems at separate sites, but engage in periodic communication about shared clients, mostly through telephone and letters. Providers view each other as resources/referrals.

Co-Located Care

□ Basic - Mental health and other healthcare professionals have separate systems, but share facilities. Proximity supports occasional face-to- face meetings and communication

□ Close Collaboration with some system Integration - Mental health and other healthcare providers share the same sites and have some systems in common such as scheduling or charting. There are regular face-to-face interactions among primary care and behavioral health providers, coordinated treatment plans for difficult consumers, and a basic understanding of each other’s roles and cultures.

Integrated Care

□ Close Collaboration - Mental health and other healthcare professionals share the same sites, vision, and systems. All providers are on the same team and have developed an in-depth understanding of each other’s roles and areas of expertise.

□ Full Collaboration - Shared systems and facilities. Consumers and providers have same expectations of system(s). Collaborative routines are regular and smooth. Conscious influence of both systems and sharing

based on situation and expertise.

None – We plan to integrate services via the Health Navigation Certification Program Other – Please Specify _____________________________________________________________________________________________________

5. How will you utilize a Health Navigator at your site? (Please use additional pages if necessary) ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Health Navigator Certification Training Program Supervisor Survey

6

Funded by County of Los Angeles Department of Mental Health MHSA Workforce Education and Training (WET) Coordinated by Pacific Clinics Training Institute (PCTI) in partnership with USC School of Social Work

IN COLLABORATION WITH

Submit Forms by March 9, 2015 ▪ Fax to 626.577.4988 or Email to [email protected]

I _______________________________________________ confirm and acknowledge that the following is true and correct: (Print Supervisor’s Name)

_____________________________________________________ has obtained background clearance by my agency (Print Nominee’s Name)

Nominee has a badge and has been cleared to work as a Peer Partner, Peer Advocate, Case Manager, Community Worker, Recovery Coach, Community Care Coordinator, Wellness Outreach Worker or similar paraprofessional position at my site.

The nominee is in good standing with our agency and is recommended to participate in the Health Navigator Certification Training Program.

Direct Supervisor is available to attend the Mandatory Supervisor sessions: 3/23/15 Supervisor Orientation (8:30am – 12:30pm)

4/10/15 Supervisor Implementation Meeting (9:00am – 12:00pm)

Nominee is available to attend the Mandatory Training Sessions:

3/23/15 Participant Orientation (1:00pm – 5:00pm)

3/24/15 thru 3/27/15 Participant In-Classroom Instruction (9:00am – 5:00pm)

4/24, 5/8, 5/22, 6/5/2015 Participant Coaching Sessions (9:00am – 12:00pm or 1:00pm – 4:00pm)

I confirm that if selected, the nominee will have access to the following:

Workstation (Desk, Computer and Phone)

Internet access and agency email address

Access to private interviewing area

Access to consumers with medical/health related concerns

Access to consumer medical records for the purpose of documenting services (whether Medi-Cal billable or not)

Direct weekly supervision

Participate in team meetings

Supervisor will provide weekly supervision to the Health Navigator to ensure certification completion

We have read the training program components and understand that if selected, we will abide by the commitment to navigate at least five (5) consumers per year post training completion Nominee Signature: _____________________________________________________________________ Date: ______________________________________ Supervisor Signature: ___________________________________________________________________ Date: ______________________________________

Health Navigator Certification Training Program Clearance Confirmation & Acknowledgment