DDA @ Virginia Tech - Association of Southeastern … · DDA @ Virginia Tech ... Processing . 21 ... Research Library Operation Changes to Support Patron-Driven Acquisitions & Other

DDA @ Virginia Tech

Association of Southeastern Research Libraries Webinar

February 21, 2013

Changes in Library Workflow to Support Demand-Driven

Acquisitions at Virginia Tech’s University Libraries

ABOUT VIRGINIA TECH Land grant institution

30,936 FTE

13% or 2286 are distance education

students

2

VIRGINIA TECH STUDENT ENROLLMENT BY COLLEGE

3

8674

4824 4348 4168

2837 2222 2060

861 492

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

10000

OUR LIBRARIES Main campus library, 3 branches, 1 off-site

storage facility

Roughly 140 employed including wage employees

$8.5 million materials budget

5

OUR RESOURCES 2.7 million physical

volumes

978 databases & 40,000 ejournals

500,000 ebooks and growing

6

RESOURCE DISCOVERY

III Millennium shop since 2005

Serials Solutions

Summon implemented in May 2011

7

DRIVING FACTORS FOR WORKFLOW CHANGE

eLearning Globalization Better ereading experiences New dean Provost interest

8

E LEARNING It’s not just about distance education! 24,497 credit eLearning enrollments

1,181 eLearning class sections

9

E PREFERRED POLICY Effective October 2012 Based on current approval plan If the e-book is available within 8 weeks of

print publication, we’ll receive the e-book If the e-book is not available within the 8

week window, YBP will ship the print book

10

THE BIG CATALYST We can’t really talk about DDA workflow changes without talking about workflow changes brought about by all ebook use and acquisitions.

11

eBOOKS, eBOOKS EVERYWHERE!

Within the last 2 years, ebooks very quickly outnumbered our other e-resources by almost ten-to-one.

12

THE INS AND OUTS OF INFORMATION FLOWS

The EWWW! Model (Electronic Workflow Weekly Work!)

13

THE WRITING ON THE WALL

15

16

Analysis and Conclusions

Automate, automate, automate! Streamline, streamline, streamline! Make changes at the source

allow changes to flow naturally into the supplementary systems.

17

REORGANIZATION

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Techical Services

Cataloging Serials Acquisitions Binding & End Processing

Collection Development

EAT! Electronic Access

Team

Marriage of Serials and Acquisitions Teams

19

NEW ORG CHART

20

Tech Services and Collection

Mgt

ERM Collection Mgt EAT Cataloging &

Metadata Services

Binding & End Processing

21

<Insert ubiquitous CHANGE quote here>

OBSERVATIONS AND CHANGES Processes had become siloed Duplication of labor-intensive tasks Streamlined processes to keep eresources

up to date Spend more resources on ensuring

accuracy of data Managing data upstream

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GREAT MINDS| GREAT PILOTS

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DDA PILOT Began July 2012 EBL as vendor Selected call numbers H, J, K, L & T Retro consideration pool of 9,000

discovery records from past 3 years uploaded to the catalog and Summon

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INITIAL DDA TERMS Auto purchase after 5 STLS Billed at 10-15% of the purchase price Non-linear lending as default

25

PILOT TERMS Browsing the table of contents or paging

through the book is free up to 5 minutes Profile based upon our existing approval

plan parameters and e-slips we’d been receiving

After 5 minutes, the patron “checks out” the e-book for 7 days

Unlimited access to the title for the 7 day period.

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DDA RECORDS WORKFLOW download DDA records weekly and load

into local catalog Load .csv file into Millennium’s ERM

coverage load system Weekly export of new records to Summon

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DDA PURCHASES AND ACTIVATION

Upon invoice receipt, turns on resource in Serials Solutions, loads order record

What else? Serials Solutions sends the MARC record to

our Summon Index

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DDA EXPANSION Vendors now include Ebrary, Ebsco, EBL

by October 2012 Applicable to all call numbers Consideration pool expanded with a

“retro” load of e-books Awaiting news from our Virginia consortia

deal on DDA to modify again Minimize or eliminate Ebsco from DDA

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DDA DATA

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EBL STLs July 2012 – February 2013

31

B 0%

D 0%

G 0%

H 48%

J 6%

K 4%

L 17%

Q 1%

T 23%

NA 1%

637 STLs

DDA EBL TITLES PURCHASED July 2012 – February 2013

11 titles autopurchased after 5 STLs

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H 46%

J 9%

L 18%

T 27%

AVG STL COST PER PUBLISER—EBL Top 25 of 77 Publishers

33

0.00

5.00

10.00

15.00

20.00

25.00

30.00

35.00

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Inc.

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TOTAL COST PER PUBLISHER—EBL Top 25 of 77 publishers

34

0

500

1000

1500

2000

2500

3000

NUMBER OF STLs BY PUBLISHER

35

0

50

100

150

200

250

208

127

28 26 26 16 11 10 9 9 8 8 7 7 6 6 6 6 5 5

DDA TOTALS 36

Vendor STL $ # STLs Records

Uploaded Autopurchases Autopurchase

$

EBL 8495 637 9303 12 1336

ebrary 241 74 2148 3 119

Ebscohost 0 7 87 0 0

ENCOURAGING QUOTATIONS FOR HARD TIMES

If you have always done it that way, it is probably wrong.--Charles Kettering

Security is mostly a superstition. Life is either a daring adventure or nothing.--Helen Keller

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Thank You Questions? Comments?

Connie Stovall, Assistant Director for Collection Management [email protected]

Andi Ogier, ERM Specialist

[email protected]

Annette Bailey, Assistant Director for Electronic Resources & Emerging Technologies [email protected]

Today’s Death-By-PowerPoint draws heavily upon these authors, contributors, and their work:

Brown, Ladd, Andi Ogier, and Annette Baily. “ EWWW!: Electronic Resources in the 21st Century, or How I Learned to Stop Worrying about the Catalog and Love the MARC Records Service” presented at the XXXII Annual Charleston Conference, Charleston, South Carolina. November 10, 2012. Brown, Ladd, Andi Ogier, Annette Baily, and Connie Stovall. “ EWWW!: Electronic Resources in the 21st Century, or How I Learned to Stop Worrying about the Catalog and Love the MARC Records Service.” Charleston Conference Proceedings (2012). Forthcoming. University Facts and Figures 2011—2012. Virginia Tech. http://www.vt.edu/about/facts_figures_2012.pdf

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DRIVING DOCUMENTS

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Redefining the Academic Library: Managing the Migration to Digital Information Services

--The Advisory Board Company, 2011

A Plan for a New Horizon: Envisioning Virginia Tech 2012-2018

Strategic Plan 2012-2018 | University Libraries | Virginia Tech