Let’s talk business COURSE OVERVIEW DO YOU WANT TO: n Understand the methodology that is driving competiveness and growth in organisations of all sizes across the globe n Make real improvements? n Reduce waste and cost in your operation? n Understand cultural aspects of sustainable change? n Experience the benefit of a breakthrough improvement project? n Learn simple tools that can be used immediately to improve your processes WHO SHOULD ATTEND? SME business owners and managers WHAT WILL I LEARN? n Project terms of reference n How to run a Kaizen event n The 8-step process improvement methodology n How to see my business as a process PROGRAMME OUTLINE Workshop 1 n Introduction, overview and ben- efits of LEAN principles. n Nature and scope of LEAN projects n Project selection and scoping for your business. Workshop 2 n LEAN tools and techniques and how they relate to your business. n 8-step process improvement - lean methodology for process improvement. n Kaizen Workshop 3 n Relevant LEAN tools n 5s n Standardisation The mentor sessions follow up on: n Project charter & supporting data - Potential cost savings and benefits to participants. nEngaging the team - Kaizen n Countermeasures & implementa- tion - Task prioritisation n Evaluation & Standard Work - Maintaining the gains n Presentation & next steps - A3 re- port including actual savings and benefits incurred by the partici- pant. DURATION The programme is delivered over 12 weeks ASSESSMENT & CERTIFICATION ETAC certificate of completion. DCC LEO LEAN BUSINESS PROGRAMME “The definition of insanity is doing the same thing over and over again and expecting different results ALBERT EINSTEIN ETAC Limited, Chase House, City Junction Business Park, Northern Cross, Dublin 17, D17 AK63 Tel: 01 685 6535 n Mob: 087 2755773 Email: [email protected] Web: www.etacsolutions.com “The main thing I’ve learnt is that every process you look at you ask - ‘Why do we do that?’ A lot of the answers are ‘because that’s what we’ve always done’ and we’re finding that every meeting we have in the office, we’re running out with a new idea on how to improve a process“ OPERATIONS DIRECTOR, SERVICES SME, DUBLIN (3 WORKSHOPS + 5 MENTOR VISITS)