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Dyson Helpline contact us at 1-866-693-97662

IMPORTANT SAFETY INSTRUCTIONSREAD ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER

When using an electrical appliance, basic precautions should always befollowed, including the following:

WARNINGTO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

1 Do not leave plugged in. Unplug from electrical outlet when not in useand before servicing.

2 Do not use outdoors or on wet surfaces or to vacuum water or other liquids– electric shock and personal injury could occur.

3 Do not allow to be used as a toy. Close attention is necessary when usedby or near children.

4 You are responsible for making sure that your vacuum cleaner is notused by anyone unable to operate it properly.

5 Use only as described in this manual. Use only with Dyson recommendedor approved attachments and accessories.

6 Check to ensure your electricity supply corresponds to that shown on therating plate, which can be found on the base of the machine betweenthe wheels. The machine must only be used as rated.

7 Do not use with a damaged cord or plug. If the machine is not functioningproperly, has been dropped, damaged, left outdoors, or immersed inliquid, contact the Dyson Helpline on 1-866-693-9766.

8 Do not pull or carry by the cord, do not use the cord as a handle, donot close a door on the cord or pull the cord around sharp edges orcorners. Do not run the machine over the cord. Keep the cord awayfrom heated surfaces and open flames.

9 Do not unplug by pulling on the cord. To unplug, grasp the plug, notthe cord.

10 Hold plug when rewinding onto cord reel. Do not allow plug to whipwhen rewinding.

11 Do not handle the plug or machine with wet hands.

12 Do not use the machine without the clear binTM and the filters in place.

13 Do not put any objects into openings in the machine. Do not use withany opening blocked; keep free of dust, lint, hair and anything thatmay reduce air flow.

14 Keep hair, loose clothing, fingers, and all parts of body away fromopenings in the machine and moving parts such as the brushbar.

15 Do not use the machine to pick up sharp hard objects, small toys, pins,paper clips etc. because they may damage the machine.

16 The use of an extension cord is not recommended.

17 Store the machine indoors. Put the machine away after use with thecord coiled safely, to prevent tripping accidents.

18 Turn off all controls before unplugging.

19 Take extra care when cleaning on stairs; always work with the machineat the bottom of the stairs. Do not put the machine on chairs, tablesetc, keep it on the floor.

20 Do not pick up anything that is burning or smoking, such as cigarettes,matches, or hot ashes.

21 Do not use to pick up flammable or combustible liquids, such asgasoline, or use in areas where they may be present.

22 When vacuuming, certain carpets may generate small static charges inthe clear binTM or wand. These are not associated with the electricitysupply. To minimize any effect from this, do not put your hand or insertany object into the clear binTM unless you have first emptied it and rinsedit out with cold water.

23 Use only identical replacement parts.

24 Do not carry out any maintenance or repair work other than that shownin this manual or advised by the Helpline.

SAVE THESE INSTRUCTIONSTHIS APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY


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Owner’s manualPlease read this guidecarefully before using yourDC14.

Important safety instructions Page 2

Assembling your DCO7 4

Using your DCO7 6

Using the tools 8

Emptying the clear binTM 10

Cleaning the lifetime filter 12

Where to look for blockages 14

Warranty and customer care 16


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Dyson Helpline contact us on 1-866-693-976616

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Box contents

CAUTION

•Please see the back ofthe manual for optionalaccessories.

• If you have any questions,please call the Dysonhelpline on 1-866-693-9766 or log on towww.dyson.com

Stair tool Brush tool Crevice tool

Wand release button

On/off switch

Cyclone release buttonand Bin emptying trigger

Airway inspection valve

Valve release buttons

Soleplate

Shroud

Wand cap

Upper cord hook

Hose release button

Brushbar housing

Wand

Brushbar on/off (not steel/yellow model)

Hose button

Carry handle

Motor protection valve

Washable lifetime filterrelease button

Hose

Lower cable winder

U bend release clip

Airway inspection (U bend)

DC14 wand

Cord winder hook


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A Slide hose into guides atback of machine and clickinto place.

B Slide wand straight downin to hose until it clicksinto place. Ensure hosedoes not bend.

Click wand handle into topof machine.

Click tools into place.

Assembling your DC14

Wind cable counter-clockwise around cordwinders and secure with clip.To quickly release cord,rotate cord wind release.

CAUTION

•Ensure the wand capcover is closed.

•Ensure hose is keptstraight when insertingwand into hose.


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Use the carry handle to liftthe machine.

ToolsA Push back wand cap.

B Pull wand from insidewand handle until it locksinto place.

Using your DC14

CAUTION

•The machine is intendedfor domestic use only.

•Fine dust such as plasterdust should only bevacuumed in very smallamounts.

•Do not press the cyclonerelease catch whilecarrying the machine.

•Ensure the cyclone packis secured to themachine.

•Do not shake themachine while carrying.

•Keep hair and loosefabrics away from wandcap when machine is on.

•Use machine in BareFloor mode on fine ordelicate carpets.

•Ensure the machine is inan upright positionbefore adjusting thesetting.

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After plugging machine intomains, press on/off button1, push cleaner head downwith foot and pull handletowards you.

C Press button to releasehose and wand handlefrom machine.

D To push wand back insidehose, ensure hose isstraight. Press the wandrelease button and pushwand back inside wandhandle.

A

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A Tools can be fitted directlyto the end of the wandand hose for cleaninghard to reach places.

B To fit tools directly to hose,first extend the wand.Then press side buttons toremove wand handle fromthe hose.

C The tools can be fitteddirectly to the end of thehose.

Using your DC14 tools

Always work with themachine at the bottom ofthe stairs.

CAUTION

•Powerful suction cancause the hose to ‘pullback’ in use – pleasetake care when cleaningstairs.

•For your safety, when thehose is fully extended,grasp firmly by the hose,not the tool.

•To avoid personal injuryand to prevent themachine from fallingwhen cleaning stairs,always place it at thebottom of the stairs.

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Empty the clear binTM as soonas the MAX mark is reached.Press cyclone release buttonto release cyclone frommachine.

Option APush the red, bin emptyingbutton as shown to releasethe bin base and emptydirectly into trash.

Option BEmptying in a bag isrecommended for allergysufferers. Place bin in bagand push red bin emptyingbutton to release bin base.

Emptying the clear binTM

Let the dust settle, closebin base securely beforeremoving from bag.

Close bin base securely andplace back onto machine.

CAUTION

•Turn power off andunplug before emptyingthe bin. Failure to do socould result in electricshock or personal injury.

•Do not use the machinewithout the clear binTM inplace.

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The British Allergy Foundation considers

that this product may in proper use

reduce exposure to both House Dust

Mite (Der p 1) and Cat Allergen (Fel d

1). It is strongly recommended that a sensitive person

should take care when emptying the clear binTM. We

recommend the manufacturers’ emptying instructions

should be strictly followed.

Assessment carried out by BAF indicate that an

individual’s exposure can be reduced but this does not

mean that an individual’s allergic symptoms will

necessarily diminish. BAF’s opinion applies only to the

products and allergen stated. The product should be

used only for its intended purpose and strictly in

accordance with the manufacturers’ instructions at all

times.

Exposure to allergens can be dangerous. If you believe

that you may suffer from an allergy you should seek

medical advice. The British Allergy Foundation is a

national charity (Charity Reg. No. 1003726) founded in

1991 with the aim of improving awareness, prevention

and treatment of allergy.

The Foundation continually strives to help sufferers to

help themselves, often seeking to avoid or reduce

exposure to relevant allergens. The Seal of Approval

scheme forms a part of this initiative.


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Clean shroud with a cloth orsmall brush to remove lint ordebris.

Cleaning the clear binTM

Clean clear binTM with a clothor small brush.

• Do not use detergents,polishes or air fresheners.

• Do not immerse the cleanerin water.

• Ensure the bin is completelydry before refitting.

Cleaning the Clear binTM

Cleaning the shroud (if necessary)

Ensure the bin has beenemptied and bin base is open.

Press catch A to release clearbin.TM

Replacing the binA Hold the carry handle and

place the cyclone into theclear bin.TM

B Line up the catches andpush down to click in toplace. Ensure the clearbinTM is secure beforereplacing on the machine.

A

B

ACAUTION

•Do not use detergents,polishes or air freshenersto clean the clear bin.TM

•Do not immerse thecleaner in water.

•Ensure the bin iscompletely dry beforerefitting.

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The filter may requirewashing more frequentlythan 6 months based onindividual vacuuming habits.Press cyclone release buttonA to release cyclone pack.

Accessing the filterLift washable lifetime filterrelease button B and removefilter from machine.

Washing the filter• Wash filter and case in cold

water only.

• Only wash blue foam andyellow cage.

• Do not use detergent.

• Do not put the filter in thedishwasher, washingmachine, oven, tumbledryer, microwave or nearan open flame

CAUTION

•Filter must be washedevery 6 monthsaccording to instructionsto maintainperformance.

•Turn power off andunplug before checkingfor blockages. Failure todo so could result inelectric shock orpersonal injury.

•Do not use detergent toclean filter.

•Do not put the filter inthe dishwasher, washingmachine, oven, tumbledryer, microwave ornear an open flame.

Wash filter and case untilwater runs clear.

Dry for at least 12 hours.

Ensure filter and case arecompletely dry beforerefitting onto the machine.

Washing the filter atleast every 6 months

B

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B

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Check tools are clear ofblockages.

A Release wand fromvacuum by pressing hosebutton and sliding hoseoff wand. Check insidewand and hose forblockages.

B Press hose release buttonat front of machine andslide hose out with lowercord hook at rear.

U bend inspectionC Tilt machine forward, slide

out U bend and checkinside for blockages.

Airway inspectionD Squeeze valve release

buttons and check insidefor blockages.

CAUTION

•Turn power off and unplugbefore checking forblockages. Failure to doso could result in electricshock or personal injury.

• If any part of yourmachine becomesblocked, it may overheatand then automaticallyshut off. Unplugmachine and leave tocool down.

Please note: Clearingblockages is not coveredby your machine’s limitedwarranty.

Beware of sharp objectswhen clearing blockages.

Replace all parts of themachine before using it.

If you hear a loud rachetnoise it means thebrushbar is obstructed.

Disconnect the machinebefore removing theobstruction.

Brushbar obstructions Lie cleaner on its front.

Undo soleplate fastenersusing a coin and removesoleplate.

Remove lint and hair frombrushbar.

Replace soleplate andtighten fasteners.

Ensure soleplate is fittedcorrectly when replacing.

Finding blockages

DC14 wand


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Remove wand and turnmachine upside down.

Changing/fitting thebelt

CAUTION

•Turn power off, unplugmachine and allowmachine to cool for 1hour before changing/fitting belt. Failure to doso could result in electricshock or personal injury.

•Ensure soleplate is incorrect position beforeuse.

•Make sure all parts havebeen replaced securelybefore using yourmachine.

A Undo fasteners using acoin, slide back end capsand remove soleplate.

B Remove dirt or debris andcheck spindle is clean.

C To replace the belt,remove the brushbar, loopbelt around brushbar andfeed through hole.

D Check end caps are inplace.

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E Use back of cleaner aslever, loop belt aroundthumb. Turn the belt 90degrees, stretch andrelease over spindle.

Belt must be free of twistsas shown.

F Rest the three tabs oninside of yellow bumperstrip and secure soleplateback into position.

G Ensure soleplate is incorrect position beforeuse.

Optional: Upholstery tool

A Release catches andremove the soleplate.

B Remove both brushbarsand clear away threadand hair.

Changing/fitting thebelt

C To reassemble, match thearrows on the brushbar tothe arrows on centralsupport.

D Align front of soleplatewith front of tool andsecure all 3 catches.

E Ensure slider is set asshown.

CAUTION

•Ensure soleplate is incorrect position beforeuse.

E

Optional: maintaining the Upholstery tool

A

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Dyson customer care

Do not pullon the cord.

Do not placeon stairsabove you.

Do not putyour handsnear thebrushbarwhen in use.

Do not usenear openflame.

Do not leavecleaner nearheat sources.

Do not pickup water orliquids.

Do not runover the cord.

Do not pickup burningobjects.

CAUTION

If you have a question about your Dyson,call the Dyson helpline with your serialnumber (found underneath your machine).

Important Information

Check that your electricity supplycorresponds to that shown on the ratingplate. The machine must be used as rated.

If the supply cord or the appliance isdamaged, disconnect from the electricoutlet immediately. The supply cord must bereplaced by Dyson, Inc or our appointedagent to avoid a hazard.

This appliance is not intended for use byyoung children or infirm persons withoutsupervision.

Young children should be supervised toensure that they do not play with theappliance.

Do not use the vacuum cleaner if the cordor plug are damaged or if the cleaner hasbeen damaged, dropped or has come in tocontact with water or any other liquid. Inthese cases, contact the Helpline.

When vacuuming, certain carpets maygenerate small static charges in the clearbin.TM These are entirely harmless and notassociated with the main supply. Tominimise any effect from this, do not putyour hand or insert any object in to theclear bin unless you have emptied it and

rinsed it out with cold water.

Do not use the vacuum cleaner if any partsappear to be faulty, missing or damaged.

Do not carry out any maintenance workother than that shown in this manual oradvised by the Helpline and do not putanything in to the openings or moving partsof the machine.

Only use parts recommended by Dyson;failure to do so could invalidate yourwarranty.

European conformity information

A sample of this product has been testedand found to be in conformity with thefollowing European Directives: 73/23/EECLow voltage (safety) Directive, 93/68/EECCE Marking Directive, 89/336/EEC EMCDirective.

Dyson Customer Care

Every new Dysonvacuum cleaner has a 2year limited warranty.

If you have a questionabout your Dyson, callthe Dyson CustomerHelpline with your serialnumber and details ofwhere/when you boughtthe cleaner.

Most question can besolved over the phoneby one of our trainedHelpline staff.

If your cleaner needsfurther attention, we aimto have it repaired andtested within 3 workingdays.

Your serial number canbe found on your ratingplate which isunderneath the machinebeneath the wheels.

Note your serial numberfor future reference:


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DC14 accessoriesThe items can be used with yourDC14. For further information visitthe Dyson website www.dyson.com

Mini Turbine HeadImproved Turbine headremoves dirt from upholsteryand stairs.

Flexi crevice toolExtends and flexes to cleanawkward gaps.

Bare floor toolLong bristled tool preventsdamage to delicate floors.

Cleaning Pack1. GroomerLong bristles work zorbcarpet maintenance powderdeep into carpets.

2. Zorb carpetmaintenance (750g)*Millions of tiny spongesabsorb dirt from the carpet,to keep new carpets lookingnew with none of thedrawbacks of wet cleaning.

3. Dyzolv spot cleaner(230ml)*Contains 4 active agents toclean spots and spills e.ggrease, food, drinks andsoil. Ideal for wool and stainresistant carpets and rugs.

* Items not approved by British Allergy Foundation

Low reach clean airTurbine headPowerfully cleans hard toreach places including

Extra lifetime filterTo replace your filter while itis being washed so you arenever without your Dyson.

Dusting toolKeeps fans, blinds, TVs andkeyboards dust-free.

Mattress cleaning toolPicks up dust from yourmattress, comforter andcushions.


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Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of two yearsfrom date of purchase, when used only for private household purposes and in accordance with the Owner’s Manual. Thiswarranty provides, at no cost to you, all labor and parts to place your vacuum cleaner in proper operating condition duringthe warranty period.

For further details of the warranty including limitations and exclusions, and to register your purchase, please refer to the product registration form found in your instruction pack.

2 year limitedwarrantyHousehold use

If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at 1-866-693-9766 with your serialnumber and details of where/when you bought the cleaner. The serial number can be found on the base of your machinebetween the wheels.

Most questions can be solved over the phone by one of our Helpline staff.

If your cleaner needs service, call the Dyson Helpline we will discuss with you the options available for service. If yourmachine is under warranty, your machine will be repaired at no cost. To reach the Dyson Helpline call at 1-866-693-9766,or visit Dyson online at www.dyson.com.

This product is protected by the following intellectual property rights:

Patent/Patent Application numbers: US10/468,870; JP2002-567124; EP1361812; AU2002-567124; GB2393383; PCT/GB2003/004058; PCT/GB2003/003928; AU744408; EP1119282; JP2000-575411;US6,519,807; AU2002231965; EP1361813; JP2002-567126; US10/468,653; AU744362; EP1121043; JP2000-575409; US6,572,078; AU757043; EP1052923; JP2000-523902; US6,691,849; GB0326102.1; AU2002-226556; EP1370172; JP2002-567120; US10/468,676; AU2002-225207; EP1361814; JP2002-567129; AU2001-240894;EP1268076; GB2360719; JP2001-572220; US10/239,426; AU2002-225232; EP1361815; GB2372435; JP2002-567134; US10/468,304; GB2372436; AU637 272;EP0636338; JP1 948 863; US5,078,761 REGISTERED DESIGNS AND DESIGN APPLICATIONS AU154578; EP000090865; GB3012888; JP2003-34801; US29/193,623;GB3015739

Please note: Small details may vary from those shown.

Dyson customer care

Servicing of doubleinsulated appliances

A double insulated appliance is marked with one or more of the following: The words “DOUBLE INSULATION” or “DOUBLEINSULATED” or the double insulation symbol (square within a square).

In a double insulated appliance, two systems of insulation are provided instead of grounding. No grounding means is providedon a double insulated appliance, nor should a means for grounding be added to the appliance. Servicing a double insulatedappliance requires extreme care and knowledge of the system, and should be done only by qualified service personnel.

Replacement parts for a double insulated appliance must be identical to the parts they replace.


DC14

Documents

important

owners manualplease

british allergy

electricity

double insulated

dyson customer

dyson helpline

dyson vacuum