© British Telecommunications plc Bob Soper-Dyer
© British Telecommunications plc
Bob Soper-Dyer
© British Telecommunications plc
BT operates the following schemes Depending on the scheme, apprentices are either trained at a partnered college
or University, in house BT academies or in some cases via training providers. Higher apprentices obtain a foundation degree and are able to top this up to a
full degree.
Framework Advanced Higher
Business Admin √ ×
Customer Service √ √
Electrical & Electronic Engineering
× √
Financial Services √ √
Human Resources × √
ICT √ √
Telecoms √ √
© British Telecommunications plc
Benefits & Challenges Apprentice
Earn whilst they learn, no University debt and a good salary Full training in valuable skills and a great qualification that is relevant to their
career aspirations and a platform for progression Exposure to a huge variety of opportunities Great opportunities for promotion or movement into specialist roles
BT Highly motivated and high performing Diverse workforce, connecting with our customer base Innovative and curious apprentices contribute towards business improvement Extremely loyal employee (c. 90% retention after 5 years)
Challenges Young people require extra support, often in life skills Some young people need to learn financial discipline Keeping apprentices challenged (they are very keen)
© British Telecommunications plc
Support
L&D Team
Line Manager
HR Employee Support
Coach
Buddy
Apprentice Network
Learning Faculty
CEO Lunches
Challenge Africa
Work Inspiration
Apprenticeship Matters
Secondment
School Visits
Volunteering
© British Telecommunications plc
Top Tips
Get support from the top of your organisation
Ensure you can support and develop your apprentices, remembering that younger apprentices have different needs
Challenge your apprentices to do more and perform higher
Give an experience, not just training
If you use an external supplier, ensure the training is relevant to the job your apprentices are undertaking
Celebrate success and make a big deal of graduation
© British Telecommunications plc
Options ?
• Direct Grant Employer. You can do it all.
• Partner with a provider/college/university. You can employ the apprentice and ask the provider to deliver the framework for you.
• Go to a college/provider and ask if they have young apprentices attending who would be suitable for recruitment now or at completion.
Thank youBob Soper Dyer