David Motlafi Mobile and Innovative Apps in government : m-Government Date: 22 October 2013 Track 5: Innovation successes in the Public Services.

David Motlafi

Mobile and Innovative Apps in

government : m-Government

Date: 22 October 2013

Track 5: Innovation successes in

the Public Services

HeadingGauteng Provincial GovernmentMobile and Innovative Apps in government - mGovernment

Essential to Our LivesWithin 15 minutes of waking up - 4 out of 5 smartphone owners are

checking their phones - 80% REACH FOR THEIR PHONE BEFORE

DOING ANYTHING ELSE!

Within the first 15 minutes of waking up, 4 out of 5 smartphone owners are checking their phones.

Among All Respondents

Among 18-24 year olds

79%62%44%

reach for phone within 15 minutes of wakingreach for it immediately after wakingreach for it immediately & use as alarm clock

89%74%54%

reach for phone within 15 minutes of wakingreach for it immediately after wakingreach for it immediately & use as alarm clock

Global Perspective

Leading when compared to a

“Developed” Economy On Par with “Developing” Economies

The Ambit of m-Government (Citizen Touch Points)

Human Resource

Development and

Employment

Electricity and Water

Law and Legislation

Education

Safety, Security

and Justice

Citizen Economic

Development

Environmental

Healthcare

Identity and Immigratio

n

Municipal Services

The City of the Future – Gauteng’s VisionOur vision for the City of The Future is a connected city leveraging innovative technology to drive service excellence, new revenue opportunities, cut costs and improve quality of life for citizens, businesses and visitors

“Building” iGautengPotential to Develop a Central “App” Store for Gauteng that includes

• A Collaboration Hub for Aspiring Mobile App Developers in Gauteng

• A Common Platform off which Standards and Methods can be employed

• A Common Market Place that could cross the Public/Private divide

Mobility Framework - Execution StrategyStrategy People Process Application Security Architecture

• Align with overall government strategy

• Business opportunities roadmap

• Mobile capabilities roadmap

• Mobile device management strategy

• Mobility Governance

• Roles and responsibilities definition

• Talent Management / Skills Optimization

• Recruiting

• Training

• Application Procurement / Development

• Deployment

• Quality control

• Architectural Governance

• Project Planning and Management

• Support

• Application Portfolio Management

• Mobile App Roadmap

• Mobile App Store

• User / Stakeholder Communities

• Usability / Functionality / Reliability

• Access Management

• Authentication

• Update Security Policies

• Assign Membership / Policies

• Track Assets

• Monitor / Track Security Violations

• Disable Lost / Stolen device

• Remote Kill / Lock

• Over The Air Application Updates

• Over The Air Client delivery

• Compliance Activity logging

• Styles of computing

• Device / platform standards

• Integration with enterprise systems

• Development tooling

• Device testing

• Frameworks

Mobility Demonstration

Estimated Duration 5 minutes

Thank You