May 22-24, 2007 Washington Dulles Hilton The Business Transformation Conference David Caruso Principal David Caruso & Associates, Inc. Targeting Business Process Performance: Unlocking Your Company’s Profit Potential Welcom e Welcome to Transformation and Innovation 2007 The Business Transformation Conference
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May 22-24, 2007
Washington Dulles HiltonThe Business Transformation Conference
David CarusoPrincipalDavid Caruso & Associates, Inc.
Targeting Business Process Performance:
Unlocking Your Company’s Profit Potential
WelcomeWelcome
to Transformation and Innovation 2007 The Business Transformation Conference
May 22-24, 2007
Washington Dulles HiltonThe Business Transformation Conference
The art of winning an unfair game
May 22-24, 2007
Washington Dulles HiltonThe Business Transformation Conference
The Impact of Supply Chain Applications 2000
May 22-24, 2007
Washington Dulles HiltonThe Business Transformation Conference
There Are Financial Correlations…
Source: AMR Benchmark Analytix
•Right Process Right Process •Right TechnologyRight Technology•Right MetricsRight Metrics
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50
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200
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Strong Weak
Perfect Order InventoryCash-to-Cash SCM Costs
Demand Driven leaders have:
15% less inventory
17% stronger order fulfillment
35% shorter cash-to-cash cycle times
Which translates to:
60% better profit margins
65% better EPS
2-3X the ROA
May 22-24, 2007
Washington Dulles HiltonThe Business Transformation Conference
IT Forensics: Typical Findings
IT budget is skewed toward business as usual– IT budget is within industry norms but…
– The risk: limited future productivity investments
IT projects don't deliver the bang they should– Project management is not focused on business value creation