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Interaction Design as the Language of Story Designing for Contexts + Characters + Plot Dave Malouf @daveixd From Business to Buttons April 2014
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Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Jan 28, 2015

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Do you know your company's story? Can you explain how a customer of your product or service uses your system? Stories are not just a way to entertain. Stories are a structure that at the same time craft emotional responses and help people remember things. The narrative structure of communication when properly utilized is a tool for both business and design to co-create the future for their products and services. In the narrative there are characters who represent persona types, settings that represent understood contexts of use, and plot that demonstrates the activities of people and the responses of systems they interact with.
This talk will outline the structure of a story and reveal examples of how stories and storytelling are a great tool for business people and interaction designers to collaborate together and craft the future of their products and services. The story is not merely the description of the intended experiences, but the tools of storytelling are the same tools you can use for crafting those same experiences.
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Page 1: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Interaction Design as the Language of Story

Designing for Contexts + Characters + Plot

Dave Malouf @daveixd

From Business to Buttons April 2014

Page 2: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

What is the core job of the designer?

Page 3: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Empathy

Page 4: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Story

Rock Painting, Tassili n Ajjer, Algeria (Neolithic Agricultural Site)

Page 5: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Fill our culture

Page 6: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Create shared pain

Page 7: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Create heroes

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Punish our enemies

Page 9: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Free us

Page 10: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Show us the way forward

Page 11: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

In the telling

Page 12: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Embed Instructions

Page 13: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Create future frameworks

Page 14: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Engages the correct audience

Page 15: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

And the story evolves

Page 16: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

What do stories do?

Page 17: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Share Experience

Page 18: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Frames

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Page 20: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Muji Manga Notebook

muji.co.hk muji.com.cn muji.com.sg

muji.net (Japan) mujikorea.net

muji.tw muji.com/th/ muji.com/ph/ muji.com/my/

muji.us

Page 21: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

The Pope that spawned a million tweets

Memory

Page 22: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Where were you when?

Page 23: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Or is this better?

Page 24: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Emotion > Empathy

Page 25: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Escape > Reflect

Page 26: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Instruct

Page 27: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Engage

Page 28: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

AristotleA dead Greek dude

What is a story

Page 29: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Beginning

Middle

End

Page 30: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Gustav Freytag

Less Old Dead Prussian Guy

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Page 33: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Elements of a Story

• People

• Locations

• Props

• Activities

• Dialog

Page 34: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

A lot like what we do

• People

• Locations

• Props

• Activities

• Dialog

• Personas

• Contexts

• Interfaces

• Tasks

• Flow/Sequence

Page 35: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Tools of The Craft

Script writers have had this down for a long

time!

Page 36: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Tools existAdobe Story CC Plus

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Comics are Easy TooComic Life or Comic Touch

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Page 40: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

NounsPeople, Places,Things

Doers Manipulated Containers

Page 41: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

verbsdo

done be

being

Page 42: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

ModifiersAdjectives Adverbs

Scale Rate

Page 43: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Encode your UI• Chunk into scenes

• Add your nouns verbs and modifiers into place. • Objects • methods • parameters

• Adjust scenes based on appropriate density

Page 44: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Scene Boarding: Mitosis

Always have the complete story

Page 45: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Scene Boarding: Mitosis

Always have the complete story

Page 46: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Scene Boarding: Mitosis

Always have the complete story

Page 47: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Scene Boarding: Mitosis

Always have the complete story

Page 48: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Building the UI

Scale & use the visual vocal that makes sense for you.

Noun Verb

Modifier

Modifier

New Noun

New Modifier

Page 49: Dave Malouf - Interaction Design as the Language of Story (From Business to Buttons 2014)

Comic Comic Comic

word map word map word map

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Thank you! Questions?

Dave Malouf [email protected]

@daveixd