Cloudando è il Cloud Contact Center con più di 3000 postazioni operatore servite in Italia. Applicazioni:
[call & contact center applications] Teleselling e Telemarketing Help Desk e Trouble Ticketing Sales Force Automation IVR e Voice Self-service Vocal Ordering Online Engagement Chat e Web Call Back
[campaign management] Marketing e vendita multicanale Gestione customer base e prospect Profilazione del target Raccolta degli ordini e quality check Centralizzazione della governance Privacy compliance
[performance analytics] Business Discovery Monitoraggio in tempo reale
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