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IS YOUR HEALTH CARE ORGANIZATION DATA RICH BUT INSIGHT POOR? Your organization stores disparate data—electronic health records (EHR), claims, socio-demographic, administrative—but how are you using it? References: Cohen, S. The Concentration of Health Care Expenditures and Related Expenses for Costly Medical Conditions, 2009. Statistical Brief #359. February 2012. Agency for Healthcare Research and Quality, Rockville, MD. Available at: http://www.meps.ahrq.gov/mepsweb/data_files/publications/st359/stat359.pdf. Accessed 1/30/14. U.S. Department of Health and Human Services. EMR Adoption. Available at: http://www.hhs.gov/news/press/2013pres/05/20130522a.html. Accessed 1/30/14. American Diabetes Association. Diabetes Cost of Care. Available at: http://www.diabetes.org/advocate/resources/cost-of-diabetes.html. Accessed 1/30/14. DATA RICH, INSIGHT POOR See Data through Multiple Lenses Apply your data to understand your populations through all available lenses and act on the data to improve health. SOCIO-ECONOMIC • Education level: high school FINANCIAL • Total cost of care per year >$25,000 (Average annual cost of care $13,700) CLINICAL • HbA1c >9 FINANCIAL LENS Which patients cost the most by chronic condition? SOCIO-DEMOGRAPHIC LENS Assess barriers to care –No transportation to obtain care –Depression (PHQ score of 9) –Lack of help at home PATIENT POPULATION LENS 5% of population drives nearly 50% of health care spending Who are my sickest patients? Which patients are at greatest risk for hospitalization? CLINICAL SOCIO-ECONOMIC FINANCIAL Find Opportunities for Intervention Utilizing advanced analytics, find the populations that are not only the highest-risk but also the most likely to be helped through clinical intervention. For example, take a look at your patients with diabetes. Plan Your Interventions Create a plan for targeted outreach and care coordination for high-risk patients with the highest likelihood for improving. most valuable opportunities for intervention patients to appropriate programs barriers to care care transitions TRACK interventions quality measure performance Measure Intervention Success Use a scientific approach to determine which interventions make the biggest difference in your high-risk population. BEST CONTROL OF HBA1C LOWEST HOSPITAL ADMISSIONS HIGHEST PATIENT SATISFACTION Data Rich, Insight Rich Now that you have gained insights from your data, use those insights to continuously improve. TRIAGE ASSIGN MANAGE > 80% of doctors have EHR 80% 80% of EHR data is unstructured 80% 94% of U.S. hospitals have EHR 94% 30% of U.S. hospitals use a data warehousing/mining tool OPPORTUNITY FOR TARGETED INTERVENTION STEP 1. STEP 2. STEP 3. STEP 4. STEP 5. 30% I M P R O V E y o u r inte rv e ntio n s tr a te g ie s R E F I N E y o u r p o p u lati o n a n a ly sis F I N D n e w o p p o r t u n i t i e s f o r i n t e r v e n t io n C U L T I V A T E r i c h e r s u c c e s s m e a s u re s R E F I N E F I N D I M P R O V E C U L T I V A T E
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DATA RICH, INSIGHT POOR - Optum€¦ · quality measure performance Measure Intervention Success Use a scientific approach to determine which interventions make the biggest difference

Aug 05, 2020

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Page 1: DATA RICH, INSIGHT POOR - Optum€¦ · quality measure performance Measure Intervention Success Use a scientific approach to determine which interventions make the biggest difference

IS YOUR HEALTH CARE ORGANIZATION DATA RICH BUT INSIGHT POOR?

Your organization stores disparate data—electronic health records (EHR), claims, socio-demographic, administrative—but how are you using it?

References:

Cohen, S. The Concentration of Health Care Expenditures and Related Expenses for Costly Medical Conditions, 2009. Statistical Brief #359. February 2012. Agency for Healthcare Research and Quality, Rockville, MD. Available at: http://www.meps.ahrq.gov/mepsweb/data_files/publications/st359/stat359.pdf. Accessed 1/30/14.

U.S. Department of Health and Human Services. EMR Adoption. Available at: http://www.hhs.gov/news/press/2013pres/05/20130522a.html. Accessed 1/30/14.

American Diabetes Association. Diabetes Cost of Care. Available at: http://www.diabetes.org/advocate/resources/cost-of-diabetes.html. Accessed 1/30/14.

DATA RICH, INSIGHT POOR

See Data through Multiple LensesApply your data to understand your populations through all available lenses and act on the data to improve health.

SOCIO-ECONOMIC• Education level: high school

FINANCIAL• Total cost of care per year

>$25,000 (Average annual cost

of care $13,700)

CLINICAL

• HbA1c >9

FINANCIAL LENS• Which patients cost the most by chronic condition?

SOCIO-DEMOGRAPHIC LENS• Assess barriers to care–No transportation to obtain care–Depression (PHQ score of 9)–Lack of help at home

PATIENT POPULATION LENS• 5% of population drives nearly 50% of health care spending• Who are my sickest patients? • Which patients are at greatest risk for hospitalization?

CLINICAL

SOCIO-ECONOMIC

FINANCIAL

Find Opportunities for InterventionUtilizing advanced analytics, find the populations that are not only the highest-risk but also the most likely to be helped through clinical intervention. For example, take a look at your patients with diabetes.

Plan Your InterventionsCreate a plan for targeted outreach and care coordination for high-risk patients with the highest likelihood for improving.

most valuable opportunities for intervention

patients to appropriate programs

barriers to care

care transitions

TRACK

interventions

quality measure performance

Measure Intervention SuccessUse a scientific approach to determine which interventions make the biggest difference in your high-risk population.

BEST CONTROL OF HBA1C

LOWEST HOSPITAL ADMISSIONS

HIGHEST PATIENT SATISFACTION

Data Rich, Insight RichNow that you have gained insights from your data, use those insights to continuously improve.

TRIAGE

ASSIGN

MANAGE

> 80% of doctors have EHR

80%

80% of EHR data is unstructured

80%

94% of U.S. hospitals have EHR

94%

30% of U.S. hospitals use a data

warehousing/mining tool

OPPORTUNITY FOR TARGETED INTERVENTION

STEP 1.STEP 2.

STEP 3.STEP 4.

STEP 5.

30%

IMPROVE your intervention strategies

REFINE your population analysis

FIND new

opportu nities for interventionCULT

IVA

TE r

iche

r su

cces

s m

easu

res

REFINE

FI

ND

IMPROVE

CU

LTIV

ATE