Darryl Barkhouse Sr. Manager, Global Sales and Operations
Darryl Barkhouse Sr. Manager, Global Sales and Operations
Zones Global Fulfillment and Integration
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Zones global services Zones provides our clients that have a multinational
footprint with a consistent IT fulfillment model on a
global basis.
Zones operates offices in strategic geographic
locations around the world, and we leverage our
strategic in-country partners.
We provide a support structure that is experienced in
the management, execution, and strategic
development of Zones global clients.
Zones also drives savings through vendor
consolidation,
price constancy, standardization, order management,
and other areas.
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Global logistics and fulfillment designed to meet your needs
GLOBAL OPERATIONS
CENTER
Reporting
Catalog management
Inventory management
Invoicing assistance
Portal maintenance
GLOBAL ACCOUNT TEAM
Global account manager
Local account management
Solution development
Order management
Customer service
GLOBAL DESK
Global vendor consolidation
Consolidated global reporting
Local fulfillment
Recommendations for global standardization
Global regulatory consulting
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Global fulfillment and integration
Global fulfillment and integration
In-country account executives, dedicated sales support, and global order management.
Fulfillment capabilities in 180 countries
Transactions in more than 20 currencies
Support more than a dozen languages
Zones-owned Locations Strategic Partnerships Export
Zones EMEA
HQ London
Zones Canada Toronto
Zones Global
HQ Seattle, WA Zones
India New Delhi
Zones AU/NZ Sydney
AMERICAS EMEA ASIA - PACIFIC
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Global fulfillment and integration
Global fulfillment and integration
In-country account executives, dedicated sales support, and global order management.
Fulfillment capabilities in 180 countries
Transactions in more than 20 currencies
Support more than a dozen languages
Zones-owned Locations Strategic Partnerships Export Coming soon
Zones EMEA
HQ London
Zones Canada Toronto
Zones Global
HQ Seattle, WA Zones
India New Delhi
Zones AU/NZ Sydney
AMERICAS EMEA ASIA - PACIFIC
Coming soon
UEA
Turkey
Singapore
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Zones Europe
Norway
Iceland
Italy
Belarus
Poland
Germany
Sweden
Ireland
Switzer
land
Austr
ia
Czech
Republic Slovakia
Hungary
Lithuania
Latvia
Moldova
Romania
Bulgaria
Estonia
France
Nether lands
Bosni
a
Slovenia Croatia
Denmark
Greece
Finland
United Kingdom
Turkey
Spain
Serbia
Albania Macedonia
Montenegro
Cyprus
Portugal
Belgium Turkey 2016
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Zones Canada
Nunavut
Yukon
British Columbia
Saskatchewan
Manitoba
Ontario
Newfoundland and Labrador
Québec
New Brunswick
Prince Edward Island
Northwest Territories
Zones Canada Toronto
Alberta
Nova Scotia
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Zones India and distribution
New Delhi Headquarters location supporting Delhi, Gurgaon, Noida, and North India
Bangalore Sales office and distribution facility – supporting Bangalore and Hyderabad
New Delhi
Mumbai
Bangalore
Mumbai Sales office supporting Mumbai and Pune
Additionally Supporting Sri Lanka
Hyderabad
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Zones Australia
Melbourne
Sydney
Additionally Supporting New Zealand
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Far East Asia
Mongolia
Japan
Taiwan
Indonesia
Vietnam
Burma
Thailand
Malaysia
Philippines Cambodia
Laos
China - JOS
Bangladesh
Nepal Bhutan
Singapore Late 2015 Singapore
South Korea
Leveraging strategic partners
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South America
Peru
French Guiana
Bolivia
Brazil
Venezuela
Colombia
Suriname
Argentina
Paraguay
Guyana
Uruguay
Chile
Ecuador
Falkland Islands
Trinidad & Tobago
Compufasil
Leveraging strategic partners
Vendor consolidation
Clients face vendor management challenges when procuring IT products.
Global Challenges
Multiple vendors in each individual
country around the world
Uniform SLAs
Transparency of cost
Disparate processes
between countries
Lack of control over
global standards
Zones Review
International locations
Requirements for particular
products/OEMs
Roles and responsibilities IT Procurement Finance
Current asset data and refresh cycles
Existing methods for global
deployment of hardware Route to region or market Country and region specific
management challenges
Zones Services
Manage worldwide
vendor locations
Commit to global SLAs
Automate procurement E-commerce Punchout integration
Elevate data visibility through
global reporting
IT staff augmentation Smart hands Engineering Part time on-site presence
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Price continuity
Clients are looking for transparency in the pricing of their IT standards.
Global Challenges
Variances in taxes and duties
Currency changes
Local transportation costs
OEMs operating independently
from U.S. counterparts impacts
discounted pricing
Management issues around
in-country IT and procurement
undermines global efforts
Zones Review
Current global pricing
OEM pricing Local pricing programs Current pricing
methodologies
Global standards
Countries of fulfillment
Seat size per country
Zones Services
Build a program framework Monthly price books
of IT standards Break down of costs
In-country account teams to work with
OEMs and local IT and procurement Bring parity to global pricing Bring the global picture to the
local level
Global account team works with OEM
at global level Filter pricing to the local level Leverage global executive
management relationships
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Product availability
Clients experience extended lead times, especially in tier 2 and tier 3 countries.
Global Challenges
Lack of local (in-country) stocking
of IT products in either distribution
or local VARs
Global configure to order standards
set in the U.S. requires special order
Different supply chains depending
on country or region
Communication challenges within
the organization
Zones Review
Last six months of purchasing data
(client provides)
Hiring forecast and budget
Current asset data and refresh cycles
Transparency of the supply chain for
particular products/OEMs Route to region or market Lead times Country specific challenges
Zones Services
Build a plan to meet client’s monthly
and quarterly needs Consolidated buys Minimum/maximum stocking
at the local level
Zones exports from our U.S.
warehouse to client’s global location
Project management services for
global office openings or expansions
Zones or our strategic partners act as
importer of record (IOR)
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Security
Clients require data protection and physical security for hardware assets.
Global Challenges
Understanding chain of custody
of IT assets
Standardizations to protect data
and hardware
Disparate IT solution providers
handle client infrastructure with
different levels of security
Zones Review
International locations
Requirements for particular
products/OEMs
Security initiatives Acquisition Maintenance Disposal
Data management practices Corporate images Software deployment
Asset Management Software Asset tags
Zones Services
Recommend hardware standards
Benchmark and consult Market trends Risk and analysis Tools
Audit foreign warehouses for
physical security Caged inventory Access control Employee background
VPN for imaging
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Order management Clients need an automated tool that is direct to vendor for global IT hardware purchases.
Global Challenges
Limited tools with minimum cost
of as much as 4%
Disparate ERP systems across
different countries
Lack visibility of IT assets, spend,
and product descriptions
Purchase order requirements at the
country level to meet both legal
and OEM regulations
Zones Review
Existing order
management systems
Purchase order
requirements
Zones Services
Global team can provide monthly,
quarterly, and annual reporting
Custom global purchasing portal
CXML/XML shopping cart integration with ERP and procurement systems
Individual catalogs by country (single site with drop-downs and local currency)
Separate system logins by country
XML integrated fulfillment system
Management/compliance standards
Purchase order generation
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