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‘Danishness’ in Brands: How national identities reflect on our authentic brands
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‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

Sep 19, 2018

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Page 1: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

‘Danishness’ in Brands: How

national identities reflect on our

authentic brands

Page 2: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

What I am trying to do

• Country-of-origin

• Brand authenticity

How national identities reflect on brand

authenticity from a consumer’s perspective.

Page 3: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

Why I am trying to do it

Page 4: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

How I am going to do it

Survey in Aarhus, Odense

and Copenhagen

“Please name all the Danish

brands that you can think

of”

Top-10 top-of-mind brands

Page 5: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

Top 10

1. LEGO

2. Maersk

3. Novo Nordisk

4. B&O

5. Føtex

6. Jack&Jones

7. Royal Copenhagen

8. Arla Buko

9. Georg Jensen

10. Carlsberg

Page 6: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

Next step

Three semi-structured

focus groups in Aarhus

“What do you like about the brand”

“What do you dislike about the brand”

“Is there anything Danish about this brand? If

so what?”

Page 7: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

Methods of Analysis

Audio recording

Partly transcribe

Coding: Strauss and Corbin’c Approach

Source: Flick, 2009

Page 8: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

Coding

Open coding: Country-of-origin (Market factors,

Environmental factors & Individual factors)

Axial coding: Heritage, Nostalgias, Cultural

symbolism, Sincerity, Craftsmanship, Quality

commitment, Design consistencySource: Napoli et al. 2012

Page 9: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

Selective code

Heritage: Danish origin & The Story

Nostalgias: Upbringing & Culture

Cultural symbolism: Work ethic & Knowledge society

Sincerity: Original & Location

Craftsmanship: Handcraft & Founder

Quality commitment: Danish design & Danish quality

Design Consistency: Simple

Page 10: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

Danish origin & The Story

Danish origin & The Story

Upbringing & Culture

Upbringing & Culture

Work ethic & Knowledge

society

Work ethic & Knowledge

society

Original &Location

Original &Location

Handcraft & Founder

Handcraft & Founder

Danish design & Danish quality

Danish design & Danish quality

Simple/Clean Simple/Clean

Selective code

Page 11: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

..it's better quality ..

..it's better quality ..

..Dansk Supermarket

owns it ....he went to the U.S. there was a

broadcast about him...

..Føtex er sej, vi gør mere for

dig...

Page 12: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

..the head office is still in Aarhus..

..at one point it was a Danish company...

..it is still produced in Denmark..

..it comes from Denmark

originally. So again something with quality ...

taking care of thecows and give them

some food, instead of just to mass production..

..have been there through

my upbringing..

Page 13: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

..Quality or confidence in

something you know...

..you can get it everywhere, and you know what

you get...

..part of Danish culture for many

years...

..They have taken a cultural responsibility...

.. brewing tradition, the brewing of beer in Denmark it is just

such a Danish thing...

Page 14: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

Last step

Quantitative study

BWS

Aim: validate findings

Page 15: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

Implication

Segmentation

Communication strategy

Brand strategy

Page 16: ‘Danishness’ in Brands: How national identities reflect on ...mgmt.au.dk/fileadmin/Business_Administration/MAPP/Workshop_2015/... · How national identities reflect on brand authenticity

Tina Kaltoft Olsen

[email protected]

Linkedin: Tina Kaltoft Olsen

https://dk.linkedin.com/pub/tina-kaltoft-

olsen/b8/bab/318