Danielle Mericle: [email protected] Fiona Patrick: [email protected] DCAPS: [email protected] http://dcaps.library.cornell.edu DCAPS DCAPS Digital Consulting & Production Services
Dec 25, 2015
Danielle Mericle: [email protected] Patrick: [email protected]
DCAPS: [email protected]://dcaps.library.cornell.edu
DCAPSDCAPSDigital Consulting & Production Services
AboutFounded in 2003 to provide a “one-stop”
approach to digital collection buildingCost-recovery service model formulated
for long-term sustainability of operation, with secondary account for “non-billables”
Based in Olin & Kroch LibrariesProvides wide range of services,
consultations and referrals campus-wide
Services include:Digitization of library, university, or personal assets,
including monographs, manuscripts, & photographic materials
Color managed workflow Image processing & reformattingDevelopment of metadata standards and guidelinesProject management servicesWeb-designLimited support for a/v collectionsOnline collection delivery on standardized library
platformsArchiving & preservation of university assetsCopyright advise On-campus consultations (free of charge)
COPYRIGHT
TECHNOLOGY SUPPORT
METADATADIGITAL MEDIA
DCAPSELECTRONICPUBLISHING
COPYRIGHT
TECHNOLOGY SUPPORT
METADATADIGITIZATION
ELECTRONICPUBLISHING
DIGITAL MEDIAProject Coordination for DCAPSStill Image & AV DigitizationImage Processing / OCRStructural and Tech MetadataWeb Design & Programming Application DevelopmentContent Management Systems
DCAPS
COPYRIGHT
TECHNOLOGY SUPPORT
METADATADIGITAL MEDIA
DCAPSELECTRONICPUBLISHING
METADATAMetadata StandardsSubject SchemesDescriptive MetadataStructural Metadata Preservation Metadata
COPYRIGHT
TECHNOLOGY SUPPORT
METADATADIGITAL MEDIA
DCAPSELECTRONICPUBLISHING
COPYRIGHTEducation & AwarenessCopyright ClearanceIP & Licensing ConsultanciesDigital Rights Management
COPYRIGHT
TECHNOLOGY SUPPORT
METADATADIGITAL MEDIA
DCAPSELECTRONICPUBLISHING
TECHNOLOGY SUPPORTHardware and Software SelectionArchivingWeb HostingImage Database ManagementStorage Management
COPYRIGHT
TECHNOLOGY SUPPORT
METADATADIGITAL MEDIA
DCAPSELECTRONICPUBLISHING
ELECTRONIC PUBLISHINGePublishing system (DPubS)Print-on-demand Development and supportBusiness model development
Grant WritingNeeds Assessment
Project Planning & ManagementLiaison to Other Service Providers
* Public Services* Preservation & Conservation
* Digital Preservation * Outsource Digitization
*Cornell Service Providers
Fiscal Management
DCAPS
DCAPS within CUL
Library Technical Services
Digital Scholarship Services
CUL Information Technologies
Metadata Group Technology Support
Digital Media Group
E-PublishingCopyright Services
CUL UNIT
S
Campus-wide digitization efforts
DCAPS/Olin Library(as described)
Mann Library•Outsourced digitization of library assets •Partnership with DCAPS to load content into DLXS
Johnson Museum•High-end digitization of museum assets•Partnership with DCAPS to deliver content via Luna
Cornell
Academic Technologies
•On-demand digitization for faculty and grad students•Innovation in teaching grants program•Blackboard support
Other
•Faculty digitizing effortsCornell Business Services
Digital Services
•Analog records conversion for department/university•Outsourcing and referrals with DCAPS
Campus-wide services networkhttp://teachingconsortium.cornell.edu/
Visual Resources Working Group
Provides a forum for discussion of issues related to digital resources on campus, including collection building and development, research and instructional support, policy creation, and public outreach
Members composed of wide range of key-stakeholders, including Digital Scholarship Services, CUL-IT, Public Services, Johnson Museum, and unit libraries
Maintains list-serve to triage requests for instructional support for use of digital images; faculty digitization, and copyright services
Co-chaired by DMG & Public Services
DCAPS in detailCentrally managed projectsProvides broad campus support with relatively small
staffFull accountability- budget, timelines, and
deliverablesRoughly 65% cost-recovery; 35% institutional support Large and small scale projects- patron requests to
mass digitization effortsIn-house and outsourced digitizationPartnerships with College of Arts & Sciences; Johnson
Museum; College of Art, Architecture & PlanningConsultation and advice for non-DCAPS but Cornell-
based projects to support best practices
Overview of project typesRMC patron & exhibit requestsFaculty requestsDepartmental and Institute Large scale: grants, Adam Matthews, A & S
collaborationClient Types 09/10
Sample 2010 projectsArts & Sciences faculty grants program- 5
faculty driven projectsArts & Sciences ongoing digitization to support
faculty teaching needs Adam Matthews- project to digitize 60,000
pages of rare pamphlet material from Cornell Wason Collection
Ongoing partnership with Rare & Manuscript Division to digitize Cornell holdings (exhibitions; grant projects; patron requests)
Collaboration with Biology on NSF grant (consultation only)
DCAPSProject management
expectations
Plan: timelines, budgets, deliverables Assist in selection; copyright clearanceCoordinate production: digitize, metadata,
delivery, archiveDocumentTest PromotePreserveMaintain, update Invoice
Annual Production July ’09 – June ‘10Actual Data
July’10 –June’11Projections
15 discrete projects/ ongoing patron requests32,500 images In-house: 24,000Outsourced: 8500
20 discrete projects/ ongoing patron requests135,000 images * In-house: 75,000Outsourced: 60,000
Approximately 5.3 FTE on projects
* in-house (50K Adams Matthews + 25K all other), outsourced (30K Liberian + 30K Nepali Textbooks)
Cost recovery items(billable to recharge account)
Non-billable items(charged against “subsidy”
account)
•All digitization efforts (collation, scanning, post-processing, qc, archiving)•Project management•Metadata design and work•Web design•Hosting & delivery•Collection development
•Long-term archiving of university assets•File migration•Billing & business management•Initial consultations•Copyright consultations•Web & delivery platform upgrades
Within the DCAPS model, all production work is cost-recovery.
DCAPS BUDGET
Project estimates
Imaging order form
Budget monitoring
Yearly Monthly By project
•Annual reports on budget balance (+/- 10%) •Annual predictions for upcoming work, including non-billables•Staffing justifications based on project workload•Yearly review of rates with Division of Financial Affairs
•Monthly statistics analysis on work done; work billed against FY budget predictions•Regular tracking of “unbillable” work; % reviewed against subsidy account
•Quarterly invoices for large projects; upon project completion for small projects•Careful monitoring for “scope-creep”
Budget details- recharge account
2009/2010 2010/2011
Yearly projections
Yearly projections
QuickBooks reports
•FY comparisons•Service types•Customer types•Expenses
Tracking toolsBudget Production
•QuickBooks•Excel templates
•Time reporting•Costs
•Confluence wiki (smaller projects)•Filemaker database (larger projects)
Marketing CornellGrants programs lead to secondary followup
projectsCornell Chronicle project profilesReferral network between campus service
providersPresence at campus events – DCAPS booth
GlobalRegistry of Digital CollectionsCredits page w/contact info on all sites
Recent initiatives / partnershipsGoogle/ MicrosoftAdam Matthews agreementMass print-on-demand with Amazon New single title POD with CreateSpaceSignale – new web/print scholarly
publishing model2CUL – with Columbia University Library
Pros/ cons of model
PROS CONS
•Provides proof of revenue to justify service
•Requires accurate cost modeling, resulting in ability to estimate projects to high degree of accuracy
•Reduces scope-creep
•Sets expectations for annual production goals
•Quantify additional staff in terms of cost-recovery
•Risk of alienating core users (faculty, curators) who expect free services from institution
•Does not support full range of preservation activities (difficult to pass on maintenance costs to user)
•Requires .5 FTE to oversee business modeling and budget balancing
•Can leave staff vulnerable to shifting economies
ReferencesCornell Imaging Tutorial
http://www.library.cornell.edu/preservation/tutorial/Faculty Grants
http://dcaps.library.cornell.edu/facultygrants/Registry of Digital Collections
http://rdc.library.cornell.edu/